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Reviews of Al Ahsa InterContinental, an IHG Hotel

5 out of 5
Al Ahsa InterContinental, an IHG Hotel
Al Malik Khalid Street, Al Hofuf, Al-Hofuf

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 92 reviews" "
Rating 8 - Good. 30 out of 92 reviews" "
Rating 6 - Okay. 16 out of 92 reviews" "
Rating 4 - Poor. 5 out of 92 reviews" "
Rating 2 - Terrible. 3 out of 92 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

YOUSEF

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5star hotel
Stayed 1 night in May 2024

10/10 Excellent

nabeel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place.
Stayed 1 night in May 2024

8/10 Good

Zainab

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The Room was outdated!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities
Great

8/10 Good

fahad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice but overpriced
Stayed 1 night in Sep 2023
Response from Reservations Team on 5 Sept 2023
Dear sir,Thank you for taking the time to write us a review. We hope you enjoyed your stay with us.Looking forward to seeing you again soon!

8/10 Good

Lubna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Rabih Beaino on 29 May 2023
"Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih BeainoGeneral Manager"

10/10 Excellent

Mohammed, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best place to stay
Stayed 1 night in May 2023
Response from Rabih Beaino on 11 May 2023
"Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih BeainoGeneral Manager"

8/10 Good

Mohsen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
the best part of our stay were the amazing staff and how helpful and friendly they were.
Stayed 1 night in May 2023
Response from Rabih Beaino on 7 May 2023
"Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih BeainoGeneral Manager"

10/10 Excellent

Meshal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Rabih Beaino General Manager" on 8 Mar 2023
"Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih BeainoGeneral Manager"

10/10 Excellent

Hamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Rabih Beaino on 8 Mar 2023
"Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih BeainoGeneral Manager"

10/10 Excellent

abdulla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Rabih Beaino on 8 Mar 2023
"Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Rabih BeainoGeneral Manager"

10/10 Excellent

Abdulaziz

8/10 Good

Talal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Meshari

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location with nearby dining options within walking distance

4/10 Poor

Abigail

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Abdulrahman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel stay..
Nice hotel facilities, friendly staff, and comfortable room. We have enjoyed our stay at the hotel. I wish to extend my best wishes to the front desk staff as well as the restaurant staff and the outside tent staff for their professional work.
Stayed 1 night in Jun 2022

10/10 Excellent

Ahmed

Stayed 3 nights in May 2022

10/10 Excellent

Mark

Stayed 1 night in Apr 2022

2/10 Terrible

Muna

Disliked: Cleanliness, amenities, property conditions & facilities
The property is too old. Air conditioning is noisy and doesn’t work properly. The smell of the towels is bad
Stayed 3 nights in Mar 2022

10/10 Excellent

Abdullah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2022

8/10 Good

Thomas

Stayed 3 nights in Jan 2022

10/10 Excellent

emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing lobby! The deign details are gorgeous. Gym is first class. Staff lovely. Beds comfy!
Stayed 1 night in Jan 2022

10/10 Excellent

Jessi

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

👍
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was absolutely mazing.................... The Silk Road restaurant served great food with excellent service and the staff was so passionate about the food and costumer satisfaction. 10/10.
Stayed 2 nights in Apr 2021

8/10 Good

Rashid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Maher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful & clean
Very nice hotel, old fashion. They plan to renovate it. Very good well established albustan restaurant
Stayed 2 nights in Apr 2021

6/10 Okay

Saif issa

Liked: Cleanliness
Disliked: Property conditions & facilities
Old
Very old
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Below expectations, will not come again
Stayed 2 nights in Jan 2021

8/10 Good

Ayesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Normal Proprety, maybe for business visits or passing by.. nothing much in the hotel. Good breakfast
Stayed 1 night in Jan 2021

8/10 Good

Isra, bar KSA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location & continence. It was very suitable for my travel plan to AlAhsa
Stayed 2 nights in Feb 2020
Response from Henry Abellar on 1 Mar 2020
Dear Isra, Thank you for taking the time posting your review following to your recent visit to us at the Al Ahsa InterContinental Hotel. I am delighted to know that you have enjoyed your stay at our hotel and that everything was to your entire satisfaction. We hope to have the pleasure of welcoming you back to the Al Ahsa InterContinental Hotel during your next visit in a not too distant future. With kind regards, Henry Abellar Asst. Marketing Manager

8/10 Good

Turki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Henry Abellar on 23 Feb 2020
Dear Valued Guest, Thank you for taking the time rating our hotel following your recent stay with us at the Al Ahsa InterContinental. We sincerely hope to have the pleasure of welcoming you back on your future visits. With kind regards, Henry Abellar Asst. Marketing Manager

6/10 Okay

Al Quraishi

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Henry Abellar on 23 Feb 2020
Dear Valued Guest, Thank you for taking the time rating our hotel following your recent stay with us at the Al Ahsa InterContinental. We sincerely hope to have the pleasure of welcoming you back on your future visits. With kind regards, Henry Abellar Asst. Marketing Manager

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Al Ahsa
The hotel was great as well as the rooms
Stayed 1 night in Jan 2020
Response from Henry Abellar on 23 Feb 2020
Dear Valued Guest, I refer to your recent stay with us at the Al Ahsa InterContinental Hotel and wish to thank you for your corresponding review. It goes without saying that we all at the Al Ahsa InterContinental Hotel are looking forward to being your host during your next visit to the destination. With kind regards, Henry Abellar Asst. Marketing Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Not reflect intercontinental Hotels
Bed not comfortable, area didn't seem a good with out viewing, old furniture, Poor room service and amenities, smelly room and floor, smelly pillow, High price for nothing! I will never stay at this hotel again.
Stayed 1 night in Dec 2019

6/10 Okay

Mohammad

Stayed 1 night in Nov 2019

4/10 Poor

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Comfortable, quiet hotel in central location although a bit old and tired. The staff are very friendly and make you feel like a valued guest.
Stayed 1 night in Oct 2019

10/10 Excellent

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Henry Abellar on 18 Aug 2019
Dear Valued Guest, Thank you for taking the time rating our hotel following your recent visit to the Al Ahsa InterContinental Hotel. We sincerely hope to have the pleasure of welcoming you back in a not too distant future. With kind regards, Henry Abellar Asst. Marketing Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in the hotel with excellent service
Stayed 1 night in Jul 2019
Response from Henry Abellar on 18 Aug 2019
Dear Valued Guest, Dear Valued Guest, I refer to your recent stay with us at the Al Ahsa InterContinental Hotel and wish to thank you for your corresponding review of the service and facilities provided. It goes without saying that we all at the Al Ahsa InterContinental Hotel are looking forward to being your host during your next visit to the destination. With kind regards, Henry Abellar Asst. Marketing Manager

8/10 Good

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Staff incredibly friendly and helpful. Rooms clean, good amenities and food options. Would highly recommend this location if staying in Al Ahsa. They assisted sorting a taxi to Dammam Jeddah even when we had a unknown departure time with their drivers.
Response from Henry Abellar on 1 May 2018
Dear Valued Guest, I refer to your recent stay with us at the Al Ahsa InterContinental Hotel and I am pleased to know that you were satisfied with the service and facilities provided. A positive guest experience is something our staff takes great pride in, so we value your feedback. The entire hotel team hopes to have the pleasure of welcoming you back to Al Ahsa InterContinental Hotel during your next visit to the destination, assuring you in advance of our best care and attention to your comfort. Thank you for your patronage, I remain, With kind regards, Henry Abellar Marketing Executive

10/10 Excellent

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Henry Abellar on 1 Feb 2018
Dear Valued Guest, Thank you for taking the time rating our hotel following to your recent stay with us at the Al Ahsa InterContinental Hotel. We sincerely hope to have the pleasure of being your host again during your next visit to the destination. With kind regards, Henry Abellar Marketing Executive

8/10 Good

khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Response from Henry Abellar on 1 May 2018
Dear Valued Guest, Thank you for taking the time posting your review following to your recent visit to us at the Al Ahsa InterContinental Hotel. We hope to have the pleasure of welcoming you back in a not too distant future. With kind regards, Henry Abellar Marketing Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Response from Henry Abellar on 1 May 2018
Dear Valued Guest, Thank you for taking the time posting your review following to your recent visit to us at the Al Ahsa InterContinental Hotel. We hope to have the pleasure of welcoming you back in a not too distant future. With kind regards, Henry Abellar Marketing Executive

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Response from Henry Abellar on 1 May 2018
Dear Valued Guest, Thank you for taking the time posting your review following to your recent visit to us at the Al Ahsa InterContinental Hotel. We hope to have the pleasure of welcoming you back in a not too distant future. With kind regards, Henry Abellar Marketing Executive

6/10 Okay

Verified traveller

Liked: Staff & service
hotel good but expinsve ralted to othar hotels area of hotel nice
Response from Henry Abellar on 15 Dec 2016
Dear Valued Guest, Thank you for taking the time posting your review following your recent stay with us at the Al Ahsa InterContinental Hotel. I refer to your particular comment with regards to the rate, we do value your opinion. However, we can assure that the services and facilities provided were all worth the value spent. We are hoping to welcome you back to the Al Ahsa InterContinental Hotel during your next visit to the destination and assure of our best care and attention at all times. With kind regards, Henry Abellar Marketing Executive

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Response from General Manager on 23 Nov 2016
Dear Valued Guest, Thank you for your patronage and taking time rating our hotel. We sincerely hope to welcome you back to Al Ahsa InterContinental hotel in a not too distant future. With kind regards, Henry Abellar Marketing Executive