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Reviews of Borgata Castello

Borgata Castello
Via G. B. Novaro 7, Chiusanico, IM

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area but...
The apartment we stayed in was different from the one shown on the website. The company manages several of them apparently and we were unlucky to get one that was not renovated. The bathroom was not properly functional and the place was just not clean enough.
Response from Paolo on 19 Apr 2021
Dear Anonymous guest, on our website we describe in details our three locations. On Expedia site we have a general description about the village and location and when you select the type of apartment you want to book you see the detailed pictures and description with reference to your booking. Perhaps you did not realize see the pictures in detail. In any case for any complaint mentioned on arrival we try to find solutions. Regards

6/10 Okay

Keith, Canada

Great Retreat
Quiet, Beautiful setting.Great view and garden to relax. Not much close by and only Italian spoken in the most part. Quaint villages and mountain roads. The building was beautiful, old stone very rustic and simple. If that's what you are looking for this is the perfect spot. It is only a 25 min drive to Imperia to 24hr grocery(Carrefour) and waterfront restaurants. This is not easy to access for elderly people it could be un accessible as there was steep rocky path. No daily room servicing or support found in a hotel. Parking off road but not great. The room was adequate just the basics but functional. Personally I would not book for a winter visit we were had no heating and building would be hard to keep warm. I would imaging in the summer it would be really pleasant but don't look for AC. Our visit was mid May and it was chilly in the mountains overnight. If this appeals to you provision-up and take a few good books and relax.
Response from Paolo on 19 Apr 2021
Dear Keith, thank you for your accurate description of your stay. Our apartment are heated and we don not provide AC since being positioned 450 mt high above the sea level in an very ventilated hill it is not necessary (infact in the whole village there is no AC plants). We have renovated in 2019 and hope you'll come back in the future. Best regards.

2/10 Terrible

luciano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
vergognosi
semplicemente non ho potuto soggiornare perche il giorno prima del mio arrivo mi hanno detto che la mia prenotazione non era valida, e cosi mi son trovato senza camera il giorno prima di partire ,anche se la prenotazione era di un mese prima!! complimenti
Stayed 1 night in Aug 2019
Response from Paolo on 7 Sept 2019
Buongiorno Luciano, si vergogni lei. Se non ha neanche soggiornato come può esprimere valutazioni sul soggiorno. L'abbiamo avvista 48 ore prima, entro la data di scadenza della prenotazione. Se non avesse cominciato ad inveire avremmo trovato una soluzione. Vada altrove. Saluti Paolo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luogo molto molto bello, campagna meravigliosa e struttura molto carina e funzionale.
Stayed 2 nights in Aug 2019
Response from Paolo on 29 Aug 2019
Gentile Ospite, grazie per la recensione positiva, torni a trovarci.

10/10 Excellent

gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 e lode
Luogo molto panoramico, aria salubre si dorme meravigliosamente.
Stayed 1 night in May 2018
Response from Paolo on 4 Jun 2018
Grazie per la bella recensione torni presto

10/10 Excellent

Lilli, Österreich

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Fantastische kleine Ferienwohnung
Die kleine Ferienwohnung liegt ungefähr zwanzig Minuten mit dem Auto von Imperia entfernt. Das Dorf ist sehr, sehr ruhig und die Wohnung wirklich perfekt. Es gibt eine kleine Küche und das Bad im Erdgeschoss, eine kleine steile Treppe führt ins offene Schlafzimmer und nochmal über eine Treppe gehts auf die Dachterasse mit einem tollen Ausblick über die umliegenden Dörfer. Es ist alles da, was man braucht und wir haben selten so gut geschlafen und uns so gut erholt. Einziger Kritikpunkt, der Boden war nicht wirklich sauber, aber das war nicht weiter schlimm. Hausschuhe und das Problem ist gelöst.

8/10 Good

leo

Liked: Staff & service, property conditions & facilities, room comfort
positivo molto silenzioso e rilassante,isolato.

10/10 Excellent

Kasper, Copenhagen.

Liked: Cleanliness, property conditions & facilities, room comfort
Det bedste "hotel" ever....
Dette sted er intet mindre end fantastisk. Faktisk overvejer jeg ikke at skrive noget, for selv at have en større chance for at kunne komme til at leje det en anden gang. Ja jeg skrev leje, for det minder mere om en lejlighed man lejer end et hotelværelse. Udlejer fandt os lidt heldigt på gaden, da vi flere timer før normal indtjekning starter var kørt der op ad små snoede bjergveje, for lige at se om vi kunne finde det. Vejen kunne vores GPS ikke kende, så satte kursen mod bycentrum, ind til vejene blev til fortorve og bilen måtte parkeres. Spændende... :-) Selv om der på hotels står nummer 7 som gade nummer, er det altså nummer 9 i virkeligheden. Telefon nummeret står på døren, men man kan ikke rigtigt tale med ejeren med mindre man kan Italiensk eller Fransk. Det lykkedes os med nød og næppe at få ham til at forstå at det altså var os der havde lejet lejligheden, alt foregik dog super venligt og alle forsøgte med fagter og papir og blyant at få kommunikationen til at gå op og det lykkedes jo også til sidst. Bare lidt besværligt, når engelsk eller tysk slet ikke virker og vi ikke selv taler hverken italiensk eller fransk... Alt i alt et perfekt sted i de smukkeste omgivelser man næsten kan forestille sig... ***** 5 stjerner her fra!
Response from Paolo on 19 Apr 2021
Grazie per la recensione positiva, torni a trovarci

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Biodynamisk Olivenplantage
Stedet har mere karakter af ferielejlighed. Vi blev indkvarteret i en lejlighed i en Italiensk Villa, belliggende midt i en stor olivenplantage, med en stor have fyldt med frugttræer og krydderurter. Dette sted er stilfærdigt og ligger en kilometer fra nærmeste lille by, højt oppe af et bjerg. Man når dertil af 6-7 km smalle og snoede bjergveje, og kan så gå og hygge sig her, eller tage den halvtimes køretur til midelhavet og bade. Man skal selv lave mad og vaske op, men der er sengetøj og alt andet man skal bruge. Betjeningen er zderst venlig, men Engelsk kan ikke bruges. Italiensk eller Fransk er de sprog der tales.