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Reviews of Address Istanbul

5 out of 5
Address Istanbul
Unalan Mah. Libadiye Cad. No:82F, G Blok, Uskudar, Istanbul, Uskudar

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 135 reviews" "
Rating 8 - Good. 13 out of 135 reviews" "
Rating 6 - Okay. 7 out of 135 reviews" "
Rating 4 - Poor. 1 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mariam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed property with warm and helpful staff. Made to feel welcome and comfortable. The amenities are all new and the mall attached is full of good brands and delicious food.
Stayed 7 nights in May 2024
Response from Address Hotel Management on 19 May 2024
Dear Mariam,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our team was able to delight you.This is so motivating for us to read that kind of comments. Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

FIRAS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You feel like Dubai
Stayed 2 nights in May 2024
Response from Address Hotel Management on 11 May 2024
Dear Firas, Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future.Sincerely,

6/10 Okay

Leila, Irvine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The service was not like when I stayed in Dubai I was disappointed.
Stayed 4 nights in May 2024
Response from Hotel Management on 9 May 2024
Dear Leila,Thank you for taking the time to share your valuable feedback.It has come to my attention that the service you received during your recent stay did not meet your expectations.For this, I sincerely apologize.The experience you described is not characteristic of the level of service our associates strive to provide.We look forward to greeting with you in order to restore your confidence in Address Istanbul.Best regards,

10/10 Excellent

Ravikaran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel would recommend!
Stayed 3 nights in May 2024
Response from Address Hotel Management on 7 May 2024
Dear Ravikaran,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 2 nights in Apr 2024
Response from Address Otel Yönetimi on 30 Apr 2024
Dear Mathew,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely

6/10 Okay

Rimah

Stayed 1 night in Apr 2024
Response from Address Hotel Management on 26 Apr 2024
Dear Rimah,Thank you for taking the time to share your valuable feedback.It has come to my attention that the service you received during your recent stay did not meet your expectations.For this, I sincerely apologize.The experience you described is not characteristic of the level of service our associates strive to provide.We look forward to greeting with you in order to restore your confidence in Address Istanbul.Best regards,

10/10 Excellent

Mehmet, Bothell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to shopping mall with lots of choices for dining and relaxing lounge options. Hotel staff were professional and room was very clean. Shower pressure is the best ever!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 9 Apr 2024
Dear Mehmet, Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future. Sincerely, Address Hotel Management

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and great staff
Stayed 3 nights in Mar 2024
Response from Address Hotel Management on 3 Apr 2024
Dear Ali, Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future. Sincerely,

10/10 Excellent

rebeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really is five star👌👍
Stayed 1 night in Mar 2024
Response from Address Hotel Management on 29 Mar 2024
Dear rebeen,Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members.Looking forward to welcoming you in the nearest future. Sincerely,

10/10 Excellent

Rayshaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent calm, subtle property nothing less than perfect hospitality
Stayed 2 nights in Mar 2024
Response from Address Hotel Management on 9 Mar 2024
Dear Rayshaun, Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future. Sincerely,

10/10 Excellent

ABDULLAH, Alhasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel Near a nice shopping mall
Stayed 2 nights in Feb 2024
Response from Address Hotel Management on 4 Mar 2024
Dear Abdullah, Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future. Sincerely,

10/10 Excellent

Hazem, Calgary

Stayed 3 nights in Feb 2024
Response from Address Hotel Management on 23 Mar 2024
Dear Hazem,Thank you very much for your time to evaluate your recent stay.We are truly delighted to read that you enjoyed your stay.Looking forward to welcoming you back soon.Best Regards

10/10 Excellent

Murad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Feb 2024
Response from Address Hotel Management on 22 Feb 2024
Dear Murad,Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future.Sincerely,Address Hotel Management

10/10 Excellent

Ebru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities and luxury service at all times.
Stayed 3 nights in Feb 2024
Response from Address Hotel Management on 22 Feb 2024
Dear Ebru,Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members. Looking forward to welcoming you in the nearest future.Sincerely,Address Hotel Management

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* without question
Was on a solo motorcycle road trip, my stay was perfect…couldn’t find fault at all
Stayed 4 nights in Feb 2024
Response from Address Hotel Management on 18 Feb 2024
Dear Eugene,Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. I would like to inform you that your feedback has been shared with related team members.Looking forward to welcoming you in the nearest future.Sincerely,Address Hotel Management

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Response from Address Hotel Management on 1 Feb 2024
Dear Dania,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

abdulrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and friendly staff everything was great
Stayed 2 nights in Jan 2024
Response from Address Hotel Management on 21 Jan 2024
Dear Abdulrahman,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Rayan

Stayed 1 night in Jan 2024
Response from Address Hotel Management on 3 Feb 2024
Dear Rayan,Thank you very much for your time to evaluate your recent stay.We are truly delighted to read that you enjoyed your stay.We would love to welcome you back at Address Istanbul.Best Regards,

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but HUGE miss upon check in
Let me start with from every single detail, this hotel is absolutely beautiful and feels like what one would expect with a five star hotel. The smell, the ambiance, the clientele, everything about it was gorgeous. The room was equally as beautiful. The only reason I am giving this hotel less than a five star rating was due to the fact my debit card got stolen earlier in the trip and the hotel refused to allow me to pay for the deposit using ApplePay or cash. Even though I paid close to $1,000 USD for two nights, the hotel insisted that they remove all of the minibar food and drink amenities which was extensive, in exchange for not paying a deposit, even though I offered to pay one… this felt humiliating having someone follow us up to our room and remove everything. This also meant no room service as well unless we were paying by cash, which was fine. Overall the hotel itself was great but that little speed bump gave my partner and I a really bad taste in our mouth and I don’t know if we’d return just due to that alone.
Stayed 2 nights in Oct 2023
Response from Address Hotel Management on 14 Jan 2024
Dear Ryan,Thank you for choosing to stay at Address Istanbul and providing your honest feedback about your recent stay.We are glad that you enjoyed your stay overall. Please be informed that your comment will be shared with our relevant departments.We hope we have the opportunity to welcome you back to our hotel in the future.Best Regards,Sincerely,

10/10 Excellent

Fadi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in this hotel, corner room is very quiet and convenient. Location is excellent, Breakfast is great and service is very good.
Stayed 2 nights in Jan 2024
Response from Address Hotel Management on 11 Jan 2024
Dear Fadi,Thank you so much for sharing your positive feedback regarding your recent experience. This is so motivating for us to read that kind of comments. Looking forward to welcoming you in the nearest future. Sincerely,

8/10 Good

Fadi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and service was great as well, clean property and modern.
Stayed 2 nights in Nov 2023
Response from Address Hotel Management on 8 Jan 2024
Dear Fadi,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Address Hotel Management on 8 Jan 2024
Dear Jo,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely,

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Address Hotel Management on 25 Dec 2023
Dear Ahmad,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

MOHAMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Address Hotel Management on 26 Dec 2023
Dear Mohamed,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Mehrnoush, Newport Beach

Stayed 2 nights in Dec 2023
Response from Address Hotel Management on 22 Dec 2023
Dear Stefan Derks,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

AMADOU

Stayed 1 night in Dec 2023
Response from Address Hotel Management on 7 Dec 2023
Dear Amadou,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Noreen Kauser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was adjacent to a shopping mall and food outlets.
Stayed 4 nights in Nov 2023
Response from Address Hotel Management on 5 Dec 2023
Dear Noreen Kauser,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 5 nights in Nov 2023
Response from Address Hotel Management on 5 Dec 2023
Dear Khalid,Thank you for evaluating your recent stay at Address Istanbul.Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Address Hotel Management on 15 Nov 2023
Dear Mr. Hussain,Thank you so much for taking time to share your valuable feedback.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Dubai standards. The best option if you stay in that part of the city
Stayed 1 night in Nov 2023
Response from Front Office Management on 7 Nov 2023
Dear Andrey,Thank you for evaluating your recent stay at Address Istanbul. We are so happy to read that our colleague our team was able to delight you. Please be informed that your comment will be shared with our team members. Looking forward to welcoming you back soon. Sincerely,Front Office Management

10/10 Excellent

tomer, Tarzana

Stayed 3 nights in Oct 2023
Response from Address Hotel Management on 15 Nov 2023
Dear Tomer,Thank you so much for taking time to share your valuable feedback.Looking forward to welcoming you back soon.Sincerely,

8/10 Good

Abdulrahman, Kuwait

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 5 nights in Oct 2023
Response from Front Office Management on 22 Oct 2023
Dear Abdulrahman,Thank you for evaluating your recent stay at Address Istanbul. We are so happy to read that our colleague our team was able to delight you. Please be informed that your comment will be shared with our team members. Looking forward to welcoming you back soon. Sincerely,

8/10 Good

Liwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Front Office Management on 7 Nov 2023
Dear liwa,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,Front Office Management

2/10 Terrible

Lucas

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My room (820) was facing the highway and couldn't sleep all night because of the highway noise.. I complained to the frontdesk but they were not helpful..
Response from Front Office Management on 16 Oct 2023
Dear Lucas,Thank you for choosing to stay at Address Istanbul and we genuinely appreciate and value your feedback regarding your recent experience.We have a new and technological hotel and the sound insulation is at a very good level, but we are sorry to learn that you could not sleep due to external noise. Unfortunately, we found out that rooms facing the front cannot be changed due to lack of availability during your stay.However, later we noticed that you chose our hotel again and this time you stayed in our front-facing rooms.We thank you for choosing us, and we would like you to know that if you notify us before your next stay, we will be happy to assist you with rooms facing the direction you want, depending on availability.Best regards,

10/10 Excellent

Derek, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at The Address Hotel. The staff were warm, welcoming and helpful. The hotel is immaculate, the decor is beautiful, with excellent five star facilities. It is clear that the team maintain very high standards throughout... I applaud them for it! Another 'hidden' benefit is the retail (and leisure) development next door. I wanted a high quality hotel to celebrate my wedding anniversary, and my birthday - and I was truly delighted to have chosen The Address hotel. It's a real gem!
Stayed 5 nights in Oct 2023
Response from Front Office Management on 16 Oct 2023
Dear Derek,Thank you for evaluating your recent stay at Address Istanbul. We are so happy to read that our colleague our team was able to delight you. Please be informed that your comment will be shared with our team members. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

feroz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent
Stayed 1 night in Oct 2023
Response from Front Office Management on 15 Oct 2023
Dear Feroz,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Istabul trip
Nice hotel & amazing location near major shopping centers & resturants & posphor strat & airports .
Stayed 5 nights in Oct 2023
Response from Front Office Management on 13 Oct 2023
Dear Mohamed,Thank you for evaluating your recent stay at Address Istanbul. We are so happy to read that our colleague our team was able to delight you. Please be informed that your comment will be shared with our team members. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, beautiful, perfect, safe, clean, friendly, convenient, high standard, luxury, indulgent, flawless.
Stayed 2 nights in Oct 2023
Response from Front Office Management on 8 Oct 2023
Dear Deirdre,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Dina

Stayed 5 nights in Oct 2023
Response from Front Office Management on 8 Oct 2023
Dear Dina,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Nilam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, always stay at the address in dubai and Istanbul is no different if not better! Great service, spacious modern rooms. Unfortunately only 1 day at the hotel was not enough but was great! Location is on the asia side so further away from all the tourist attractions however nice to see this side of the city. Emaar square accessible from the hotel. Amazing shopping mall and restaurants all close by. Used the pool at the hotel and had amazing views and a lovely clean pool.
Stayed 1 night in Oct 2023
Response from Front Office Management on 6 Oct 2023
Dear Nilam,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Front Office Management on 5 Oct 2023
Dear Jo,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

8/10 Good

feroz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
kind staff
Stayed 4 nights in Sep 2023
Response from Front Office Management on 27 Oct 2023
Dear Feroz,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always pleasant to stay in here.
Stayed 2 nights in Sep 2023
Response from Front Office Management on 2 Oct 2023
Dear Jo,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

esam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend the staying in this place one of the best in Istanbul
Stayed 1 night in Sep 2023
Response from Front Office Management on 1 Oct 2023
Dear Esam,Thank you for evaluating your recent stay at Address Istanbul.Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

Igor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business hotel at the Emaar Mall
Stayed 2 nights in Aug 2023
Response from Front Office Management on 24 Aug 2023
Dear Igor,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Front Office Management on 11 Sept 2023
Dear Mohammed,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

10/10 Excellent

ABDULFATTAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Front Office Management on 22 Aug 2023
Dear Abdulfattah,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Please be informed that your comments will be shared with the related departments.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Nandar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. The location is great.
Stayed 2 nights in Aug 2023
Response from Front Office Management on 16 Aug 2023
Dear Nandar,Thank you for evaluating your recent stay at Address Istanbul.We are so happy to read that our colleague our team was able to delight you.Please be informed that your comment will be shared with our team members.Looking forward to welcoming you back soon.Sincerely,

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Front Office Management on 26 Jul 2023
Dear Adnan,Thank you for evaluating your recent stay at Address Istanbul. Looking forward to welcoming you back soon. Sincerely,

2/10 Terrible

Mohammad

Stayed 5 nights in May 2023
Response from Front Office Management on 10 Jul 2023
Dear Mohammad,Thank you very much for your time to evaluate your recent stay with us. Looking forward to the pleasure of welcoming you again. Best Regards,