Egyptian cotton sheets, premium bedding, minibar, in-room safe
Check availability

Reviews of Grand Marcello Hotel

Grand Marcello Hotel
Sait Efendi Sok No 23, Mesihpasa Mah, Fatih, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 2 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed with my stay. The room is in unsatisfactory condition, the door lock could not be closed from the inside, the TV remote control was so dirty that it was impossible to pick it up, the sheets were torn. I understand that the hotel has a lot of guests, but its a 4-star property and at an average price in this area, so i believe that the management should bring the room and overall the service back to normal condition,especially in the current situation in the world.
Stayed 1 night in Apr 2021
Response from eva on 21 Apr 2021
Hello, we are not very pleased to host you. First of all, you wrote a room facing the mosque side and you bought a single room. You were very rude and nervous, including the moment of introduction. While you were in the room, you behaved badly by constantly shouting to the staff and making meaningless behavior. All of our areas are under camera. You want a bigger room, we told the price difference and showed it, but you did not pass, you asked for an iron, we sent an iron to the room and you started shouting again to the cleaning lady. You may have personal problems, you cannot handle this by writing false or untrue things to the hotel. especially if you want the staff to do something rude, bad and shouting, you cannot do it. Communication around the world gives good results when it is made more polite and respectful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with good size room, the only negative is you need to take steep steps to get to the hotel
Stayed 1 night in Feb 2021
Response from Avatif Havva CENET on 9 Feb 2021
hello, thank you for the comment, steep steps are a sign of healthy living, special to us :)

8/10 Good

Jovan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020
Response from EVA on 7 Dec 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained! Excellent value for price and will definitely stay there again.
Stayed 1 night in Nov 2020
Response from eva on 4 Dec 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020
Response from Avatif Havva CENET Owner on 25 Nov 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay for the price range
We were attending the Istanbul half marathon and the hotel is walking distance to Yenikapi for the start line. The marathon start process was delayed so we asked if we could have a delayed check out, we were told this would be 15 Euros for 2 hours but 1 hour was ok, lukcily I ran faster than expected so we only needed the hour but it seemed steep. Check in took a little while and felt unfriendly, it was about 5 minutes before we were acknowledged. Breakfast was ok, standard Turkish pre-prepared plate. We nopticed dozens had been made and placed on the side waiting for people to come down rather than set up fresh. My partner saw it and decided to just buy breakfast elsewhere. The room was nice although the bed was softer than i usually like. The view through the window was the space between the buildings and looked like a dump. All being said the price was 27 pounds so 5 stars was not expected. If I needed that area again i would consider staying.
Stayed 1 night in Sep 2020
Response from Avatif Havva CENET Owner on 21 Sept 2020
Hello, thank you for the comment and rating. For the view, the front and rear see the buildings in the city, we cannot be responsible for the condition of the buildings on the street, our area is the business district and this is the most comfortable place, the front and rear are empty. We are not by the sea or anywhere else, this is the city center. PANDEMI in breakfast !!!! (Open buffet breakfast is prohibited within the scope of covid19 measures) This is a health precaution, this is a facility that receives a safe tourism certificate and we have to comply with the rules set by our state. By necessity, we prepare plates with quality and delicious food and add cake, fruit, dessert, etc. whatever you want, including omelettes. I wish you broke our score by talking to us a little bit. If you are aware of a hotel you see that a lot of effort is spent. I would like to talk to you personally when you come back. I could not see you because you were staying for 1 day and it was a weekend.

10/10 Excellent

AR, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at reception on both day and night shifts were very welcoming, friendly and helpful. The decor of the room matched that as advertised, this was very important to us as this was one of the reasons we chose this hotel. The hotel is perfectly located for access to both tram and metro stations. It is also just a few minutes walk from the high street where you will find a large range of eateries and shops. We had a very enjoyable stay and even on the last day when we had checked out and were waiting in reception for our taxi to arrive, the friendly porter offered us tea and coffee, small gestures mean a lot. Great staff, great service, highly recommended hotel. Would definitely stay there again.
Stayed 5 nights in Aug 2020
Response from Avatif Havva CENET on 31 Aug 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Faz, London

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stated for 1 week there. Good value of money. Overall good hotel
Stayed 7 nights in Nov 2019
Response from EVA on 20 Mar 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Excellent

Khethiwe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet and comfy stay
Great hotel was there for business, I will surely sleep there again on my next visit.
Stayed 4 nights in Feb 2020
Response from Havva on 4 Mar 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in a good area. Good for shopping,transportation restaurants.
Stayed 5 nights in Feb 2020
Response from havva on 26 Feb 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Excellent

Nadin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from havva on 22 Feb 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Excellent

Pradeep, Istanbul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very nice beutifull place near the shopping centre restaurants
Stayed 6 nights in Dec 2019
Response from Avatif Havva CENET Owner on 2 Jan 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

WAEIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great experience . I definitely will come back again.
Stayed 4 nights in Dec 2019
Response from Avatif Havva CENET Owner on 19 Dec 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities
Cups in the room were used and dirty. Tea Spoons stcin#king from the previous user, even for the following day the cups were still unclean atahis made me feel sick. the room was clean, but tea area was filthy including used tea bags on the tray
Stayed 2 nights in Dec 2019
Response from Avatif Havva CENET Owner on 17 Dec 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Margarita

Stayed 4 nights in Dec 2019

8/10 Good

ileana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Avatif Havva CENET Owner on 21 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good (but not excellent) location for tourist, convenient transportation.
Stayed 1 night in Nov 2019
Response from Avatif Havva CENET Owner on 21 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Its not our first time in Grand Marcello.Honestly we were very dissapointed with the hotel this time.Not same condition as it was on our last stay 1 month ago.Dissapointed with the unacceptable behaviour of some staff,with the rooms condition and overall the atmosphere was quite strange and not friendly at all.Hope it ll change somehow,as our impression of first trips was awesome.
Stayed 5 nights in Aug 2019
Response from avatif havva cenet on 23 Aug 2019
Hello there , When you first arrived the rooms were empty and you received a very spacious room, the double room you received was upgraded. The month of August was very busy and we had to give them rooms if you are what you took. The staff here was not friendly, not to say, the hotel was not available, otherwise nothing has changed. We'il wait for you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for business Very clean rooms Delicious breakfast with wide variety Helpful and welcoming staff I would really recommend it for a stay
Stayed 1 night in Jul 2019
Response from Avatif Havva CENET Owner on 29 Aug 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay at the hotel and ended up staying for 6 nights instead of one night I had initially booked for. The staff were extremely helpful and professional. Inan at the front desk was superb.
Stayed 1 night in Jul 2019
Response from Avatif Havva CENET Owner on 29 Aug 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

4/10 Poor

Mohamed

Liked: Cleanliness
Stayed 4 nights in Jul 2019
Response from Avatif Havva CENET Owner on 29 Aug 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Everything is very nice. Highly recomended
Stayed 3 nights in May 2019
Response from Avatif Havva CENET Owner on 17 Oct 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location if you are staying for laleli market. Very nice hotel with nice breakfast except bell guy,who was quite rude with the guests.
Stayed 3 nights in Feb 2019
Response from Avatif Havva CENET on 15 Mar 2019
Dear Guest , Thank you very much for the time to review our hotel . We are happy to hear that you had a nice stay. We are delighted to know that you liked your room, and enjoyed all hotel facilities. We are glad to know the staff was of assistance! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us , we look forward to welcoming you back next time! Best Wishes from Grand Marcello Hotel Family Avatif Havva CENET

8/10 Good

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Bien situé
Très bel hôtel, bien situé . Lit pas du tout confortable par contre..
Stayed 2 nights in Sep 2020
Response from Avatif Havva CENET on 6 Jan 2021
Cher client, Merci beaucoup pour l'opportunité de donner votre avis sur notre hôtel. Nous sommes heureux d'apprendre que vous avez passé un bon séjour. Nous sommes heureux d'apprendre que vous avez apprécié votre chambre et que vous avez apprécié toutes les installations de l'hôtel. Nous sommes heureux d'apprendre que le personnel était en service! Recevoir des avis positifs est la chose la plus motivante pour nous! Merci de nous avoir choisis, nous espérons vous accueillir de nouveau la prochaine fois! Salutations de Grand Marcello Hotel Family Avatif Havva CENET Owner

8/10 Good

Mareme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ej agréable
Séjour agréable mention spéciale à Bilal très gentil et disponible le seul hic la réceptionniste blonde qui est très désagréable et froide devrait plutôt rester dans les bureaux sinon dans l’ensemble c’est correct très propre et bon petit déjeuner
Stayed 4 nights in Nov 2020
Response from Avatif Havva CENET on 23 Nov 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family Avatif Havva CENET Owner

10/10 Excellent

Naida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Второй раз останавливаюсь в этом отеле... меня все устраивает.. чисто, свежий ремонт, очень приветливый персонал, который моментально решает любую возникшую проблему... рядом все транспортные развязки... да и цена при таком раскладе самая приемлемая
Stayed 4 nights in Sep 2020
Response from eva on 5 Oct 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel Avatif Eve CENET

10/10 Excellent

Mariola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel Polecam
Jestem bardzo zadowolona z pobytu, Hotel czysty, zadbany, pokój duży wyposażony we wszystko co niezbędne, codziennie sprzątany, bardzo miły i pomocny personel, bardzo dobre śniadania. Na pewno tu wrócę.
Stayed 3 nights in Sep 2020
Response from HAVVA on 25 Sept 2020
Szanowny Gościu, bardzo dziękujemy za ocenę naszego hotelu. Cieszymy się, że miałeś udany pobyt. Cieszymy się, że podobał Ci się pokój i wszystkie udogodnienia dostępne w hotelu. Cieszymy się, że personel był na służbie! Otrzymywanie pozytywnych recenzji to dla nas najbardziej motywująca rzecz! Dziękujemy za wybranie nas, mamy nadzieję powitać Cię z powrotem następnym razem! Pozdrowienia od właściciela hotelu Grand Marcello Rodzina Avatif Havva CENET

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand Marsello
Вежливый и внимательный персонал. Чистота обеспечена. Тихо, уютно. Не шумно.Удобная локация. Хороший завтрак. Всё отлично. Есть один только минус. Нужно подниматься на лестнице высоко, чтобы попасть в отель.
Stayed 5 nights in Sep 2020
Response from Avatif Eve CENET on 19 Sept 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel

10/10 Excellent

Guzel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель супер!
Все было замечательное ,была в Этом отеле с 14.09.20по 18.09.20 ,просторные чистые номера,приветливый русскоговорящий персонал и очень вкусные сытные завтраки!
Stayed 3 nights in Sep 2020
Response from Avatif Eve CENET on 19 Sept 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel

10/10 Excellent

Ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Avatif Havva CENET Owner on 19 Sept 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Nawars

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Avatif Havva CENET Owner on 14 Sept 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

2/10 Terrible

Aimée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from avatif havva cenet on 24 Jul 2020
What kind of trouble did you miss, you give unscrupulously 2 points. You have marked very good things before. We do not like the region and do not decrease the value of the hotel.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Ирина Романова on 7 Jul 2020
Благодарим Вас за отзыв . Будем рады видеть Вас снова

10/10 Excellent

ANDREY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель за хорошие деньги
Отель новый. Чисто. Хорошая сантехника. Доброжелательный персонал. Хороший завтрак. Хороший WIFI. Два быстрых лифта. Хорошее месторасположение. Напротив отеля мечеть. Утром молитва. Лучше жить в номере с окнами во двор.
Stayed 3 nights in Feb 2020
Response from eva on 4 Mar 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel Avatif Eve CENET

10/10 Excellent

Naida

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Великолепно !!!
Искала отель в районе Лалели, чтобы было одинаково близко к остановке трамвайной линии и двух веток метро... и при этом отель был чистым, со свежим ремонтом, хорошими отзывами и по приятной цене! Летаю в Стамбул часто, останавливаюсь в разных отелях, этот отель один из лучших за эти деньги ... спасибо девушке Ире, которая даже без моей просьбы предложила номер классом выше без доплаты на 6 этаже ... Рекомендую этот отель всем, кто не готов платить большие деньги за качественное проживание!
Stayed 4 nights in Feb 2020
Response from EVA on 29 Feb 2020
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel Avatif Eve CENET

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy limpio y tranquilo..el desayuno no es de 4 estrellas..no hay pan caliente ni horno para calentarlo..solo té turco, no hay variedad..zumos de bote en la maquina..
Stayed 4 nights in Feb 2020
Response from RECEPTION on 29 Feb 2020
GRACIAS POR TU COMENTARIO. TE ESPERAMOS LA PRÓXIMA VEZ

10/10 Excellent

Sam159, Drome

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hôtel propre personnel sympa bien placer je retournerai sans hésitation
Stayed 7 nights in Feb 2020
Response from FRONT DESK on 20 Feb 2020
MERCI POUR VOTRE AVIS . NOUS VOUS ATTENDONS LA PROCHAINE FOIS

10/10 Excellent

Mohammed, Nürnberg

Liked: Cleanliness, staff & service
Wae sehr schön und die mietarbeiyer sind sehr nett
Stayed 10 nights in Jan 2020
Response from Havva on 8 Feb 2020
Sehr geehrter Gast, vielen Dank für die Gelegenheit, unser Hotel zu bewerten. Wir freuen uns zu hören, dass Sie einen guten Aufenthalt hatten. Wir freuen uns zu hören, dass Sie Ihr Zimmer genossen und alle Einrichtungen des Hotels genossen haben. Wir freuen uns zu hören, dass das Personal im Dienst war! Positive Bewertungen zu erhalten, ist das Motivierendste für uns! Vielen Dank, dass Sie sich für uns entschieden haben. Wir hoffen, Sie beim nächsten Mal wieder bei uns begrüßen zu können! Viele Grüße vom Grand Marcello Hotel Familie Avatif Havva CENET Besitzer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from IRYNA ROMANOVA on 31 Jan 2020
THANK YOU VERY VERY MUCH FOR YOUR FEEDBACK

10/10 Excellent

Rmzn, Strasbourg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement Très fiable, et propre, proche des services de transports.
Stayed 5 nights in Jan 2020
Response from Avatif Havva Propriétaire CENET on 27 Jan 2020
Cher client, Merci beaucoup de m'avoir donné l'occasion de revoir notre hôtel. Nous sommes heureux d'apprendre que vous avez passé un bon séjour. Nous sommes heureux d'apprendre que vous avez apprécié votre chambre et apprécié toutes les installations de l'hôtel. Nous sommes heureux d'apprendre que le personnel était de service! Recevoir des critiques positives est la chose la plus motivante pour nous! Merci de nous avoir choisis, nous espérons vous accueillir de nouveau la prochaine fois! Salutations de Grand Marcello Hotel Family

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Avatif Havva CENET Owner on 21 Jan 2020
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Svetlana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все понравилось, только напротив мечеть. В 6.50 каждое утро будит
Stayed 4 nights in Dec 2019
Response from Avatif Eve CENET on 24 Dec 2019
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца Grand Marcello Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Hotel, nettes Personal und zentral gelegen.
Stayed 6 nights in Dec 2019
Response from Avatif Havva CENET Owner on 21 Dec 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Beata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Avatif Havva CENET Owner on 19 Dec 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Azam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Avatif Havva CENET Owner on 19 Dec 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель
Заселили рано утром. Обслуживание отличное. Расположение хорошее. На сообщение (запросы) реагировали быстро. В целом отель заслуживает высокой оценки.
Stayed 4 nights in Dec 2019
Response from Grand Marcello Hotel Avatif Eve CENET on 17 Dec 2019
Уважаемый гость, большое спасибо за возможность оценить наш отель. Мы рады слышать, что вы хорошо провели время. Мы рады слышать, что вам понравился ваш номер и вы воспользовались всеми удобствами отеля. Мы были рады услышать, что персонал дежурил! Получение положительных отзывов - самая мотивирующая вещь для нас! Спасибо, что выбрали нас, мы надеемся приветствовать вас в следующий раз! Поздравления от владельца

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut Personal sehr nett Kann ich auf jeden Fall weiterempfehlen
Stayed 4 nights in Dec 2019
Response from Avatif Havva CENET Owner on 17 Dec 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Pavol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Avatif Havva CENET on 25 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family

8/10 Good

Despoina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Avatif Havva CENET on 25 Nov 2019
Dear Guest, Thank you very much for the opportunity to review our hotel. We are happy to hear that you had a good stay. We are happy to hear that you enjoyed your room and enjoyed all the facilities of the hotel. We are happy to hear that the staff was on duty! Receiving positive reviews is the most motivating thing for us! Thank you for choosing us, we hope to welcome you back next time! Greetings from Grand Marcello Hotel Family