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Reviews of Hotel Mirador

4 out of 5
Hotel Mirador
Paseo Maritimo 10, Palma de Mallorca, Mallorca

Reviews

8.0

Very good

Rating 10 - Excellent. 247 out of 846 reviews" "
Rating 8 - Good. 380 out of 846 reviews" "
Rating 6 - Okay. 157 out of 846 reviews" "
Rating 4 - Poor. 48 out of 846 reviews" "
Rating 2 - Terrible. 14 out of 846 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sally

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
I had to change rooms when I got to the hotel as the first was an unrenovated room which had blood on the mattress cover, chipped furniture and was so old fashioned, not like the photos on the website. The 2nd room I was upgraded to was fine but considering it was renovated the mattresses on both bed sagged in the middle. The staff in the hotel were lovely but were worked to death, only 1 person on in the bar/cafe to serve and make excellent cocktails. The queue at reception if you wanted anything was always so long, definitely needs a lot more staff. The cleaning staff were lovely and so efficient especially the lovely Jade who went out of her way to help me.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Property conditions & facilities
Nice place nice staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good location and friendly/helpful staff
Stayed 1 night in Apr 2024

10/10 Excellent

Amche

Liked: Cleanliness, staff & service
Great views of the marina
Stayed 1 night in Apr 2024

8/10 Good

Delmer

Construction made it difficult upon arrival and departure and parking was a problem
Stayed 1 night in Feb 2024

8/10 Good

Ross Patrick

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Had a really good stay around christmas (2023). I found staff really helpful, nothing was too big for them. Massive thank you to Pedro (Piotr) at reception who went out of his way to accomodate us after 3nights of noisy neighbours with a baby. We enjoyed our stay and would gladly book it again.
Stayed 5 nights in Dec 2023
Response from Piotr on 2 Feb 2024
Thank you for your kind review, it helps us to improve our service and give us motivation to keep helping you and keep working. thank you very much for mentioning me in this review (Piotr), that was a big pleasure to have you here. We look forward to see you again. Best regardsPiotr and Miradors reception team

10/10 Excellent

PAUL

Stayed 3 nights in Nov 2023

6/10 Okay

Phil O

Travelled with group
Liked: Cleanliness
The room was really nice but there are serious road work’s going on and the Front door was smashed which gave the whole place a run down feel
Stayed 1 night in Nov 2023

10/10 Excellent

Jonas

Stayed 4 nights in Oct 2023

6/10 Okay

Rory, ancona

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient hotel but wouldn’t be my first choice
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Wage of money. Same sort of experience for €50 a night elsewhere. Walls are paper thin and beds are rock hard
Stayed 1 night in Oct 2023

8/10 Good

Tore

Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, the staff was friendly and very customer service oriented. The only issue was that the shower head sprayed out the side as much as it did down in the shower direction. This caused a minor flood in the bathroom that we had to clean up, and then we wound up having to take baths instead of showers.
Stayed 1 night in Sep 2023

10/10 Excellent

Eric

Liked: Amenities
It’s stylish and efficient
Stayed 1 night in Sep 2023

2/10 Terrible

Catherine

Stayed 1 night in Aug 2023

10/10 Excellent

ENRIQUE

Stayed 1 night in Aug 2023

6/10 Okay

Matilda

Stayed 7 nights in Jul 2023

10/10 Excellent

Markus

Stayed 7 nights in Jul 2023

10/10 Excellent

Cecilie

Stayed 2 nights in Jul 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Palma
This hotel couldn't have been more perfect! The location was well within easy walking distance to the major Palma attractions. My room was HUGE (got the water view room with balcony), very clean and comfortable. I was staying alone and felt safe the entire time. Truly a gem in Palma
Stayed 4 nights in Jul 2023

10/10 Excellent

Evelina

Stayed 4 nights in Jul 2023

10/10 Excellent

stephane

Stayed 2 nights in Jul 2023

6/10 Okay

Camille

Stayed 6 nights in Jun 2023

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good location friendly staff and helpful
Stayed 2 nights in Jun 2023

10/10 Excellent

Silje

Stayed 1 night in Jun 2023

10/10 Excellent

Karl

Stayed 2 nights in Jun 2023

10/10 Excellent

Sunniva Murud

Stayed 3 nights in Jun 2023

8/10 Good

Thomas

Stayed 4 nights in May 2023

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Pål Johan

Stayed 4 nights in May 2023

6/10 Okay

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Needs double glazing soooo noisy from outside and we was on 4th floor got woke under every night
Stayed 3 nights in May 2023

10/10 Excellent

Sven-Olof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

MARK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - shame about the road
Great location and brilliant views out on the port. Only issue is the roadworks outside - all hotels along that strip are affected so can't single out the Mirador.
Stayed 3 nights in Apr 2023

6/10 Okay

Stephen

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break at the Mirador Hotel Palma
Overall a great stay. This selling point of this hotel are the panoramic views of the harbour from both the breakfast room and the rooftop pool area. However, there is a busy main road between the hotel and the sea. It took us about thirty minutes to walk along the harbour to get to the old town/Cathedral areas. We stayed in room 202 which had the sea view and was quite small, but very comfortable, with a nice walk in shower. The reception staff were very helpful. The buffet breakfast was fresh, varied and plentiful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Marielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mycket bra rum med två badrum! Vi var tre vuxna som delade rum. Väldigt fint pool- och solområde. Frukosten hade allt man behöver och man kunde även få omelett, gott och trevlig sittyta med fin utsikt. Hotellet ligger väldigt bra.
Stayed 3 nights in Apr 2023

8/10 Good

Lyna

Stayed 3 nights in Apr 2023

8/10 Good

Anders

Stayed 2 nights in Apr 2023

10/10 Excellent

Chantelle

Stayed 4 nights in Mar 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean tidy, staff were friendly, room was nice although a little dated the AC didn’t work very well, not a huge problem as still quite cool. Would also be nice to be able to turn the lights off out side the balcony.
Stayed 15 nights in Mar 2023

8/10 Good

Annika

Stayed 4 nights in Mar 2023

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

Henrietta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Robert

Stayed 3 nights in Mar 2023

8/10 Good

Jan

Stayed 4 nights in Mar 2023

8/10 Good

Zenab

Stayed 2 nights in Mar 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for work, indoor pool a good benefit in winter
Stayed 2 nights in Mar 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was efficient courtesy and kind. The hotel situated near the heart of Palma and the harbor. The city is working on the beachfront walk but it was not noisy or too disruptive. I had a wonderful stay in this charming town and isle.
Stayed 4 nights in Feb 2023

2/10 Terrible

Eliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023