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Reviews of Lago Vista Center Hill Lake

Lago Vista Center Hill Lake
Smithville, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 87 reviews" "
Rating 8 - Good. 16 out of 87 reviews" "
Rating 6 - Okay. 13 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

9.4/10

Cleanliness

Reviews

10/10 Excellent

Kendra L., Paw Paw, MI

Liked: Cleanliness
Perfect!
This was a great getaway spot for my boys and I. Plenty of room for the four of us. As the description of the place says, I highly suggest a high profile vehicle. I am thankful I have a Tahoe, because I would imagine taking a low sitting car up the road that goes right to the house, would not be a good idea. We ventured into Nashville one day and into Cookeville. Plenty of cookware. There was even an electric griddle that I used to make pancakes on. We sleep with box fans for white noise. They had one available, which was great. So, if you need a fan for noise they had at least one there to use. I also like having a night light in the bathrooms. Which there are no night lights. So bring your own or there is a Dollar General nearby (surprise!) that you can buy some. Communication with the host and rental agency was good. Oh, the gas grill does not light on its own. You will need one of those longer lighters to get the pilot lit. I had one with me but I did see one in a drawer in the kitchen. Overall I was very happy with the home and the location. I live in a rural area anyway, so being away from the hustle and bustle of a town doesn’t bother me. I would definitely go back :)
Stayed 4 nights in Apr 2024
Response from VrboOwner on 19 Apr 2024
Thank you so much for the great review! We are so glad you enjoyed your stay and we hope you come visit soon!

10/10 Excellent

Chris W.

Liked: Cleanliness
Ward reviews
Great stay
Stayed 2 nights in Mar 2024
Response from VrboOwner on 28 Mar 2024
Good to have you and hope you come back soon!

6/10 Okay

Kitty C.

Liked: Cleanliness
A little disappointed
They main reason I rented this place was for the hot tub. I was ice cold when we checked in Friday, we increased the heat and the next morning it was still ice cold. Maintenace came but we still cook not use it until morning we checked out. The shower in the master bath was not working right so we had to use the upstairs bath it had no towels just a hand towel and wash cloth. The road leading to the house is very bad.
Stayed 2 nights in Feb 2024
Response from VrboOwner on 21 Feb 2024
Thank you for taking the time to share your feedback about your recent stay. We sincerely apologize for the issues you encountered, and we appreciate your understanding. We are sorry to hear about the inconvenience with the hot tub. It seems there was a misunderstanding, and it was set to the wrong temperature upon your arrival. We understand how crucial it is to have the hot tub ready for use, and we are addressing this with our team to ensure it doesn't happen in the future. Regarding the shower in the master bath, we have maintenance looking into the issue to ensure it is resolved promptly. We encourage guests to reach out to us during their stay if they encounter any issues, as our team is available to assist 24/7. We regret that you didn't have the opportunity to fully enjoy your time with us, and we would have been happy to address these concerns in real-time. For future reference, please don't hesitate to call us if you need extra towels or any other amenities. We are here to make your stay as comfortable as possible. We appreciate your feedback as it helps us identify areas for improvement. We hope you consider giving us another opportunity to provide you with a seamless and enjoyable experience in the future.

10/10 Excellent

Carolyn L.

Liked: Cleanliness
Great Place
Great place to stay plenty of room and a great kitchen!
Stayed 3 nights in Nov 2023

10/10 Excellent

Brian R.

Liked: Cleanliness
Must stay
Everything was perfect for a weekend getaway!
Stayed 2 nights in Dec 2023
Response from VrboOwner on 21 Dec 2023
Brian thank you for your review and we are happy you enjoyed your stay!

10/10 Excellent

ACFRMLC

Liked: Cleanliness
Great Weekend Getaway
My wife and I live a little closer to Nashville, so this was a perfect weekend get away for us and a quick drive. Cabin is nicely furnished and very homey. The master bed was way too hard for my taste and the water was a little too low in the hot tub to run the jets without splashing, but were still quite satisfied with our stay. The cabin was nice and quiet and relatively private, the lake is visibile from the cabin. After you're off the main highway, that last couple miles of road does turn to a one lane paved and then kinda transitions to a private gravel drive going up to the cabin. We were fine in the Fusion but familiar and comfortable navigating that. Not unusal at all to see a gravel drive up a hill or mountain in rural TN. Great cabin!
Stayed 2 nights in Oct 2023
Response from VrboOwner on 21 Dec 2023
Thank you for your review, we appreciate you taking the time and we hope to have you back for another stay in the future.

2/10 Terrible

Victoria C.

Disliked: Cleanliness
Dirty, smell of cigarettes, and not as marketed. Mgt does not care!
Our short two night stay began with a whopping cigarette residue smell throughout the entire cabin. When we checked in, the smell of this being a "smoker's home" was blatantly apparent to our sense of smell. Because two of us are allergic, and the place was not as described, we contacted host's afterhours line (it was a holiday weekend) right away, as instructed in our check in manual. After receiving a call back from the property manager, she informed us there was nowhere else to put us and assured me that it was in fact, a non-smoking cabin, and further attempted to assert this home had never been smoked in as, she claimed, she certainly would know if it had, because she used to be a smoker, and she has been in the home recently. Well, in our opinion, this was dishonesty at its finest. With nowhere to go, we stayed 1 night. After experiencing upper respiratory issues related to the rampant cigarette residue derived air quality issues in the cabin, we left at 7am the next day, cutting our vacation short. Host refused refund, although we informed them at check in the cabin did not meet the contractual agreement. Our money spent is now pending a claim with our credit card via purchase protection, after VRBO was not of much help. If you are a smoker, then I would say you will feel right at home. House was also dirty. Stains on carpet in Master bedroom beside bed. Urine stains running down inside of the toilet lids. No towels in master bath. Spiders (which can be expected).
Stayed 2 nights in Sep 2023
Response from VrboOwner on 21 Sept 2023
Thank you for taking the time to share your feedback about your recent stay at our log cabin. We genuinely value input from our guests as it helps us improve and ensure a more enjoyable experience for everyone. I'm truly sorry to hear about the issues you encountered during your stay, and I'd like to address your concerns. Firstly, I want to clarify that our log cabin does indeed have a distinctive log cabin scent, especially when the fireplace is in use. This scent can give off a smoky aroma, but it's important to note that this is not indicative of cigarette smoke. Prior to your stay, our property manager conducted a thorough walk-through, and there was no trace of cigarette smell or evidence of smoking in the cabin. Our log cabin has always maintained its unique aroma, and we've never received any complaints of a cigarette smell before or after your stay. I'm truly sorry that the scent caused discomfort for you and your group, especially for those with allergies. We take such matters seriously and strive to provide a comfortable environment for all guests. As for the communication with our property manager, it appears there may have been a misunderstanding. We assure you that our cabin is designated as a non-smoking property, and our property manager's intention was to convey this to you. We apologize if this message was not clear during your initial conversation. Thank you for bringing these concerns to our attention. We genuinely care about our guests' experiences, and we will use your feedback to improve our accommodations for future visitors.

8/10 Good

Gregory W.

Liked: Cleanliness
Lago Vista Center Hill
Very quiet and relaxing with the exception of a little construction work above us but we understand the area is growing. Master bed mattress was way too firm for our liking. Master bathroom door did not latch and one of the upstairs bedroom window mechanisms did not work. We reported it but told them it was not a problem if they wanted to correct the issues after we left. We also found a bird trying to build a nest inside the gas grill but I cleaned it out and it worked fine. We had a power outage for about an hour after the storm rolled through late Friday night and again Saturday morning for about half a day due to all the wind the night before but we called Caney Fork power and they came out within couple hours sawed off the downed tree and got our power back on before 3pm. Not a big deal, stuff happens sometimes. Could have been a lot worse. None of the things I have just stated would not keep me from wanting to stay at Lago Vista again. Overall we had a very relaxing and enjoyable retreat with our family.
Stayed 4 nights in Mar 2023
Response from VrboOwner on 7 Apr 2023
Thank you, Gregory, for your review it is very helpful and we truly appreciate you for leaving it! We look forward to having you stay again with us soon!

10/10 Excellent

Jeffrey S.

Liked: Cleanliness
March getaway
Everything was great well stocked with everything we needed. Only complaint was what I am assuming was remnants of glass from the fireplace door that was on the floor and one chair. The stay was wonderful and relaxing.
Stayed 4 nights in Mar 2023
Response from VrboOwner on 7 Apr 2023
Thank you Jeffrey for your review and we are happy you had a wonderful and relaxing stay!

10/10 Excellent

Jaddrey B.

Liked: Cleanliness
Amazing trip
Beautiful place with everything you need inside beautiful view we want to come back in summer 🥰
Stayed 9 nights in Dec 2022
Response from VrboOwner on 17 Jan 2023
Thank you Jaddrey for your very kind review and we hope to have you join us again for a great stay in the summer!

10/10 Excellent

kerry h.

Liked: Cleanliness
Awesome and secluded
Great vacation
Stayed 3 nights in Nov 2022
Response from VrboOwner on 17 Nov 2022
Thank you, Kerry and so happy you enjoyed the chalet!

10/10 Excellent

President M.

Liked: Cleanliness
Great Cabin with a Hot Tub
Be careful driving up. Especially in a low sitting car. Big pot holes. Otherwise phenomenal Cabin. Beautiful Quiet Stocked.
Stayed 4 nights in Oct 2022
Response from VrboOwner on 9 Nov 2022
Thank you For your kind review!

10/10 Excellent

Stacey A.

Liked: Cleanliness
Relaxing
Very relaxing and quiet surroundings, beautiful home and area to be in.
Stayed 3 nights in Oct 2022
Response from VrboOwner on 26 Oct 2022
Thank you for your kind review, Stacey!

10/10 Excellent

Chasity N.

Liked: Cleanliness
Beautiful place
We enjoyed our stay :)
Stayed 2 nights in Oct 2022
Response from VrboOwner on 11 Oct 2022
We are so happy you enjoyed your stay!

6/10 Okay

Courtney H.

Liked: Cleanliness
Clean cabin
The cabin was very clean! We booked this cabin because it had a hot tub, however, we could not enjoy the hot tub because the chemicals were SO strong that our eyes were burning and it took the color out of our bathing suits. As a result, we only spent about 5 minutes in the hot tub and didn’t get in again. Also, the beds are super uncomfortable, to the point of the mattress sinking in the middle. The kitchen was described as a chef’s kitchen, but there were no oven mits, or pot holders, no dish cloths and only two kitchen towels. Overall, we enjoyed ourselves, but were very disappointed by not being able to utilize the hot tub.
Stayed 2 nights in Sep 2022
Response from VrboOwner on 26 Oct 2022
Thank you for your review courtney.

8/10 Good

LESLIE G.

Liked: Cleanliness
Fantastically clean! Really Nice for the Most part!
Property is very nice. Really clean. Plenty of cooking equipment. No hot pads though. Road up is very rough but my Prius made it. Wouldn't try it except on a dry road. Beds VERY LUMPY. Same on couches. Everything else is VERY nice. Hot tub and Whirlpool really nice. Very peaceful and nice neighbors. Can't really see the lake unless you walk down the road a little bit but you can hear the boats easily.
Stayed 4 nights in Jun 2022

8/10 Good

Jennah K.

Liked: Cleanliness
Cute Cabin
The cabin is cute. It has the feel your looking for with a getaway experience, however, the road getting to the cabin is awful. Even for a truck, this would be a very bumpy ride up and down the slope. The mountain very is amazing.
Stayed 7 nights in Apr 2022

10/10 Excellent

Pacia S.

Liked: Cleanliness
Great place
The house was great lots of privacy and a nice homey feeling. Couldn’t ask for better
Stayed 3 nights in Oct 2021

10/10 Excellent

Samantha J., Sparta, TN

Liked: Cleanliness
Great place to vacation
My family and I enjoyed our stay here! There was a chest with games upstairs, and a giant checkerboard for the kids to enjoy while we weren't out on a boat or out fishing. The cabin is spacious, so we had plenty of room to move around even with 6 ppl there. It's a quiet area, and the views are gorgeous (summertime)if you take a short walk down the road. Now as some other reviews have said the road out there is quite an experience. I recommend a vehicle that can handle a steep rocky backroad type drive. Totally worth it in my opinion. I was worried about snakes because of one review I'd read but didn't see any snakes or even much wildlife except deer and birds. Oh and bring oven mitts, that's really the only thing the cabin didn't have when we checked in. Overall it was a great little getaway for my family.
Stayed 3 nights in Jul 2021

8/10 Good

Bryan M.

Liked: Cleanliness
Nice memorial weekend getaway
It took us about 90 minutes driving from Nashville to Lago Vista. Overall a short trip through Watertown. The last stretch took is a long one on a one lane road and the last bit is pretty rocky (would be questionable for say a Toyota Corolla). The cabin was very clean as other reviews and overall a pleasant stay. My reason for four stars was due to 1) ice maker and water on fridge were not working 2) there is a water leak from upstairs bathroom into master bath. When I called in regarding the water leak, it was evidently something that had previously been reported. I think the place could be buttoned up a little, especially considering the strict cancellation policy.
Stayed 3 nights in May 2021

8/10 Good

Colleen F.

Liked: Cleanliness
Fun getaway
House had everything we needed and was nice but hard to get to the lake from the house.
Stayed 2 nights in May 2021

10/10 Excellent

Koliaya T., Columbia , South carolina

Liked: Cleanliness
Stay was amazing and scenic . cabin was very clean and had everything we needed .
Everything was great from the hit tub to the Wi-Fi and cable and the kitchen supplies .
Stayed 2 nights in Feb 2021

6/10 Okay

Sherry F.

Disliked: Cleanliness
Lago VIsta
I enjoyed my visit this past week, but was disappointed by a few things. With a substantial cleaning fee, I expected a very clean cabin, but had to clean the kitchen counters as soon as I arrived. When putting the trash out on departure, I found the cans full of the previous weeks trash still in the cans. I had to call the office on the first day for more toilet paper and the "kitchen for a chef" didn't have but 2 kitchen towels and 4 teaspoons in the silverware drawer. The manager rep I spoke with (Katie I think) said she would let the owners know right away but they never stocked dishrags, just sponges. I guess some of these things could be related to Covid restrictions, but we always take food and cook our meals during our stay, and the utensils, bowls, etc. were lacking in that regard. These concerns might seem petty to some, but at the price of the cabin and the many add-on fees, I would have expected better. We did enjoy our stay in spite of these things, but would have to think twice before reserving here again.
Stayed 5 nights in Oct 2020

10/10 Excellent

Jordan J.

Liked: Cleanliness
Great place! Just take a vehicle with some ground clearance. Overall the place was great!
The house had all you needed for a great, relaxing stay.
Stayed 2 nights in Aug 2020

10/10 Excellent

John A.

Liked: Cleanliness
Great time.
Great place. Clean, close to the marina, nice front porch, plenty of parking space. Good times, thank you.

10/10 Excellent

Karen H.

Liked: Cleanliness
Had a good time.
The property was well maintained and had plenty of room for the 6 of us to spread out. Great porch for just sitting on and enjoying nature. Nice and secluded but just a 15-20 minute drive from stores and food. Hidden Harbor Marina was not far away and we had a great time on the lake. Only downside is the road that goes out to the house becomes one lane for a distance, but after a few days we were driving it like a local.
Stayed 6 nights in Jul 2020

10/10 Excellent

Kayla B.

Liked: Cleanliness
Wonderful
Amazing house. Amazing stay.
Stayed 3 nights in Jun 2020

10/10 Excellent

Leigh Ann W.

Liked: Cleanliness
Best cabin ever
We have rented several places and this cabin was our favorite. Easy to find but peaceful and secluded. Great layout. Kids loved the upstairs and loft area. Super clean. Kitchen was well stocked with needed supplies. Cabin and lake were beautiful. We will be back for sure. Road to cabin was not that bad. Can see lake thru the trees from the cabin.

10/10 Excellent

Nancy D.

Liked: Cleanliness
Butterfly girls
We loved the house it was as depicted on the computer! We arrived after dark and the road was a little rough as we did not know where the pot holes etc were but did ok with my car. We had a bit of trouble getting the tv to work so we did have to call Mike to come the next day and he discovered the cable box was unhooked. The house was fantastic and the view of the lake the peace and quiet we had just spent a few days in Nashville and just loved closing our trip with real relaxation and Smithville was much larger than we anticipated with plenty of restaurants etc. We would come again!
Stayed 3 nights in Oct 2019