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Reviews of Uinn Business Hotel - Taipei Shilin

3.5 out of 5
Uinn Business Hotel - Taipei Shilin
No.318, Sec. 4, Chengde Rd., Shilin Dist., Taipei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 594 reviews" "
Rating 8 - Good. 204 out of 594 reviews" "
Rating 6 - Okay. 27 out of 594 reviews" "
Rating 4 - Poor. 5 out of 594 reviews" "
Rating 2 - Terrible. 2 out of 594 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from HANK on 25 Jan 2024
親愛的貴賓，您好！ 首先，由衷地感謝您選擇本飯店並分享您的住宿體驗。得知您在悠逸留下了美好的回憶是全體同仁所期盼的。希望在不久的將來能再次迎接您的到來。敬祝 安康！悠逸商旅士林館 客務部

10/10 Excellent

Han Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Did a review previously. This review was for an extended stay in the hotel. See previous review. Basically the hotel is clean and good. Btw the basement has water machine which you can top up water (both hot and cold)
Stayed 2 nights in Dec 2023
Response from JP on 21 Dec 2023
Dear distinguished guest, hello!First of all, thank you sincerely for choosing our hotel and sharing your stay experience.Knowing that you have left wonderful memories at Youyi is what all our colleagues are looking forward to.Hope to welcome you again in the near future.Best wishes for good health!

10/10 Excellent

Han Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Walking distance to Shilin night market. Walking distance to metro provided you cut through the night market area route. Not a walking distance to metro with luggage. But can take bus to hotel. Hotel and Metro area has a lot of bus to different places easily. Hotel is clean and spacious. Free biscuits and coffee at lobby area
Stayed 3 nights in Dec 2023
Response from JP on 21 Dec 2023
Dear distinguished guest, hello!Thank you for staying at our hotel and taking the time to share your stay experience!We are very happy to know that you are satisfied with the service provided by the hotel.It is what we look forward to so that travelers can have a wonderful accommodation experience.Thank you again for your love and support for us, and we look forward to welcoming you again in the near future.Have a wonderful day!

10/10 Excellent

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from 悠逸商旅士林館 客務部 on 27 Dec 2023
親愛的Jacklyn貴賓，您好！感謝您此次旅途選擇入住本飯店，並撥空留下您寶貴的意見及好評。 您寶貴的建議是我們持續努力與進步的動力。 衷心期盼未來再次為您服務。祝順心愉快！悠逸商旅士林館 客務部

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from 悠逸商旅士林館 客務部 on 27 Dec 2023
親愛的Serena貴賓，您好！ 首先，由衷地感謝您選擇本飯店並分享您的住宿體驗。得知您在悠逸留下了美好的回憶是全體同仁所期盼的。希望在不久的將來能再次迎接您的到來。敬祝 安康！悠逸商旅士林館 客務部

8/10 Good

Rosauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty good value. It cost about $64 USD per night. I did not opt for the breakfast add on because I was leaving early for my flight. It's a small room, compared to most US hotels, but it's similar to what I've seen in high density cities like New York and Japan. It's clean, they provided slippers, they have a bidet, they provided bath wash in the shower stall, and they provided a tooth brush and paste. I was able to walk 10-15 minutes to the Shilin Night Market at around 9pm at night, and the walk seemed safe. The front desk staff spoke some English, and were super-friendly and helpful. They gave me instructions to the Shilin Market, even though I could've pulled it up in Apple or Google Maps. To get here, I took the Airport Line Express train (~$5 USD, 160 TWD) from Taipei airport to the Taipei Main Station. From the Taipei Main Station, I was going to take the bus to the hotel, but that night, the bus was delayed by 20 minutes, and so I took a $7 uber to the hotel. The only thing that could be improved is the air conditioning. It worked fine except that I could faintly detect a "musty" smell from the AC, but it was not bothersome. Otherwise, a great find!
Stayed 1 night in Nov 2023
Response from HANK on 5 Dec 2023
Dear Rosauro,Thank you for choosing Uinn Business Hotel Shilin as your accommodation while you traveled in Taipei!It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us, and we will keep providing better and warmer service in the future!Once again, thank you for taking precious time to write us your valuable review and we look forward to welcoming you back soon.Best regards,Uinn Business Hotel Team

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from 悠逸商旅士林館 客務部 on 27 Dec 2023
親愛的Jessica 貴賓，您好！感謝您入住本飯店，並撥冗分享您的住宿經驗！得知您滿意旅店所提供的服務，我們都感到非常開心。 讓旅客能有美好的住宿體驗，是我們所期盼的。再次感謝您對於我們的愛護與支持，願在不久的將來再度迎接您的到訪。 祝福您有美好的一天！ 悠逸商旅士林館 客務部

6/10 Okay

Sandra, North Caldwell

Liked: Cleanliness
The hotel is ok except that it is a bit far from public transportation. Also it no longer offers breakfast but provides a coupon each day at a nearby restaurant for breakfast. However, neither restaurant offers a traditional restaurant and the coupon is not enough for a dish plus breakfast.
Stayed 1 night in Nov 2023
Response from HANK on 14 Nov 2023
Dear Sandra,Greetings from UINN Business Hotel. Thank you for taking the time and effort to share your valuable comment with us after your recent stay at UINN Business Hotel. We are very sorry to know that you are not having a good time with us and we apologize for the inconvenience that might occur during your stay. Thank you once again for staying with us. Best regards,Uinn Business Hotel Team

10/10 Excellent

Wenchi

Stayed 1 night in Oct 2023
Response from HANK on 6 Nov 2023
親愛的貴賓，您好！ 首先，由衷地感謝您選擇本飯店並分享您的住宿體驗。得知您在悠逸留下了美好的回憶是全體同仁所期盼的。希望在不久的將來能再次迎接您的到來。敬祝 安康！悠逸商旅士林館 客務部

10/10 Excellent

Lior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very spacious very nice staff. It's a 12 minutes walk from either jiantan or shilin station. If you have luggages it will take more. But a taxi to and from will cost around 90 twd (3usd) Overall great hotel at a great price
Stayed 2 nights in Oct 2023
Response from JASON on 24 Oct 2023
"Dear distinguished guest, hello!Thank you very much for choosing our hotel as the charging station for your journey.All colleagues are very happy that you had a pleasant stay at Youyi Hotel. Your love and support will be the driving force for our continued efforts and progress.have a beautiful day!Youyi Hotel Shilin Guest Services Department"

10/10 Excellent

Munira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so great & super helpful. Thank you.
Stayed 2 nights in Sep 2023
Response from JASON on 6 Oct 2023
"Dear distinguished guest, hello!Thank you very much for choosing our hotel as the charging station for your journey.All colleagues are very happy that you had a pleasant stay at Youyi Hotel. Your love and support will be the driving force for our continued efforts and progress.have a beautiful day!Youyi Hotel Shilin Guest Services Department"

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation, co.fort, location related are good But breakfast provision is inconvenient having to be given vouchers to go to a nearby shop to purchase.
Stayed 3 nights in Sep 2023
Response from Uinn Business Hotel Team on 27 Sept 2023
Dear Guest,Thank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future.

8/10 Good

Aileen

Stayed 5 nights in Sep 2023
Response from HANK on 6 Nov 2023
親愛的貴賓，您好！ 首先，由衷地感謝您選擇本飯店並分享您的住宿體驗。得知您在悠逸留下了美好的回憶是全體同仁所期盼的。希望在不久的將來能再次迎接您的到來。敬祝 安康！悠逸商旅士林館 客務部

8/10 Good

kazimierz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to move post Covid
Need to open breakfast place. Need CNN or BBC channel on TV
Stayed 1 night in Sep 2023
Response from Uinn Business Hotel Team on 27 Sept 2023
Dear Kazimierz, Warmest greeting from Uinn Business Hotel! We are so delighted to read your review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon!

8/10 Good

JAIME

Liked: Cleanliness, staff & service, property conditions & facilities
Likes: room had a refrigerator, several bottles of water, windows on 2 walls (and we could look out at the street below), large bathroom, bidet. Dislikes: the advertised free breakfast consisted of $100 coupons (1 per person per day) good only at 2 small restaurants 1 block away. The 2 restaurants were open only in the morning (and closed in the evening). I think the hotel's cafe was not-in-service
Stayed 2 nights in Sep 2023
Response from JASON on 19 Sept 2023
"Dear distinguished guest, hello!Thank you for choosing to stay at our hotel during this trip and taking the time to leave your valuable comments.I'm sorry that this trip made you unhappy, and I deeply feel that our hotel still has a lot of room for improvement. Your valuable suggestions are the driving force for the hotel's continued efforts and progress.Have a nice day!Youyi Hotel Shilin Guest Services Department"

6/10 Okay

Kenny

Stayed 1 night in Jul 2023
Response from 悠逸商旅士林館 客務部 on 8 Sept 2023
親愛的Kenny貴賓，您好！萬分感謝您選擇本飯店為您旅程的充電站。全體同仁很高興您在悠逸商旅有個愉快的住宿體驗。您的愛護與支持將會是我們持續努力與進步的動力。祝您有美好的一天！

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service
The staffs were amazing! The amenities were great too!
Stayed 5 nights in Jun 2023
Response from JASON on 29 Jun 2023
"Dear PATRICIA Thank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team"

6/10 Okay

kelvin

Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Inconsistent housekeeping
Most of reception staff were friendly and attentive. King needs to be more attentive as i had to greet her first before being attended to for check in. Housekeeping can be inconsistent. Somedays the bedsheets weren't changed though requested. We stayed for 6 nights. Place is good for a short 2 or 3 night stay but wouldn't recommend more. Toilet was very cramped for room layout.
Stayed 6 nights in May 2023
Response from CK on 8 Jun 2023
Dear Guest,Greetings from UINN Business Hotel. Thank you for taking the time and effort to share your valuable comment with us after your recent stay at UINN Business Hotel. We are very sorry to know that you are not having a good time with us and we apologize for the inconvenience that might occur during your stay. Thank you once again for staying with us. Best regards,Uinn Business Hotel Team

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from HANK on 2 Jul 2023
親愛的貴賓，您好！感謝您入住本飯店，並撥冗分享您的住宿經驗！得知您滿意旅店所提供的服務，我們都感到非常開心。 讓旅客能有美好的住宿體驗，是我們所期盼的。再次感謝您對於我們的愛護與支持，願在不久的將來再度迎接您的到訪。 祝福您有美好的一天！ 悠逸商旅士林館 客務部

10/10 Excellent

Tulio, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great roo.
Stayed 1 night in May 2023
Response from HANK on 18 May 2023
Dear Tulio,Thank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team

10/10 Excellent

Debra

Stayed 1 night in May 2023
Response from HANK on 2 Jul 2023
親愛的貴賓，您好！感謝您此次旅途選擇入住本飯店，並撥空留下您寶貴的意見及好評。 您寶貴的建議是我們持續努力與進步的動力。 衷心期盼未來再次為您服務。祝順心愉快！悠逸商旅士林館 客務部

10/10 Excellent

Weng Seng, Markham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite hotel located at main street with access to local foods just two minutes walk.
Stayed 2 nights in Apr 2023
Response from HANK on 3 May 2023
Dear Weng Seng,Thank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team

10/10 Excellent

Yejin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service desk staff, patient, professsional, knowledgeable and friendly
Stayed 2 nights in Apr 2023
Response from JASON on 23 Apr 2023
"Dear ,YejinThank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team"

10/10 Excellent

elizabeth

Stayed 1 night in Apr 2023
Response from 悠逸商旅士林館 客務部 on 27 Dec 2023
親愛的elizabeth貴賓，您好！感謝您入住本飯店，並撥冗分享您的住宿經驗！得知您滿意旅店所提供的服務，我們都感到非常開心。 讓旅客能有美好的住宿體驗，是我們所期盼的。再次感謝您對於我們的愛護與支持，願在不久的將來再度迎接您的到訪。 祝福您有美好的一天！ 悠逸商旅士林館 客務部

10/10 Excellent

Edmond, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great location--across from Shih-Lin Night Market Good breakfast coupon that came with stay
Stayed 1 night in Mar 2023
Response from JASON on 14 Apr 2023
Dear ,EdmondThank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team

10/10 Excellent

Chan Hwee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to the train station and food street
Stayed 6 nights in Apr 2023
Response from JASON on 12 Apr 2023
"Dear ,Chan HweeThank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team"

8/10 Good

Ying-Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient. It is very close to Shilin night market, science museum, amusement park, and Taipei Astronomical Museum - all within walking distance even with young children. The family room is specious. The staffs are helpful and friendly. The international plugs in the room is very thoughtful touch. I would recommend this hotel.
Stayed 3 nights in Mar 2023
Response from HANK on 26 Mar 2023
Dear Ying Yu,Thank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well kept and is located 15-minute walking distance from Shilin MRT Station.
Stayed 6 nights in Feb 2023
Response from HANK on 8 Mar 2023
Dear Michael,Thank you for choosing Uinn Business Hotel as your accommodation in Taipei and taking the time to share this wonderful review . We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. Once again, thank you for staying with us. We look forward to the pleasure of welcoming you back to Uinn Business Hotel, see you in the near future. Sincerely yours,Uinn Business Hotel Team

6/10 Okay

Mya

Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think of all the hotels I've stayed at on this trip, Uinn was the best experience of all. The staff is great, the rooms are in great condition (and very clean), the facilities are very comfortable. I also like how quiet it is, which allows for a peaceful night's sleep.
Stayed 6 nights in Feb 2023
Response from HANK on 18 Feb 2023
Dear Amy,Thank you for choosing Uinn Business Hotel Shilin as your accommodation while you traveled in Taipei!It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us, and we will keep providing better and warmer service in the future!Once again, thank you for taking precious time to write us your valuable review and we look forward to welcoming you back soon.Best regards,Uinn Business Hotel Team

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property. The front desk people are really nice, and very helpful. I appreciate the level of cleanliness of my room. I feel like the area is not noisy, so even though my window faces the street, I am able to get good sleep. Staying here feels very peaceful.
Stayed 4 nights in Feb 2023
Response from JASON on 10 Feb 2023
Dear AMY,Thank you for choosing Uinn Business Hotel Shilin as your accommodation while you traveled in Taipei!It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us, and we will keep providing better and warmer service in the future!Once again, thank you for taking precious time to write us your valuable review and we look forward to welcoming you back soon.Best regards,Uinn Business Hotel Team

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The staff were very kind to me, helping with a late check-in (nearly midnight), plus calling a cab for me when I checked out. I appreciate the cleaning staff, too.
Response from HANK on 13 Jan 2023
Dear Amy,Thank you for choosing Uinn Business Hotel Shilin as your accommodation while you traveled in Taipei!It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us, and we will keep providing better and warmer service in the future!Once again, thank you for taking precious time to write us your valuable review and we look forward to welcoming you back soon.Best regards,Uinn Business Hotel Team

10/10 Excellent

David

Stayed 1 night in Nov 2022

6/10 Okay

Tomasz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel but don't trust the Free Parking
Advertised as free parking, but had to park at public lot about 1/2 km away, pay myself and come back after checkout to get reimbursed for parking. They also tried to only pay 200 of the 345 parking fee, had to wait for manager to get full refund.
Stayed 1 night in Jun 2020
Response from Front Desk on 24 Jun 2020
Dear Mr. Tomasz, Greetings from UINN Business Hotel. Thank you for taking the time and effort to share your valuable comment with us after your recent stay at UINN Business Hotel. We are very sorry to know that you are not having a good time with us and we apologize for the inconvenience that occured during your stay. There might be some misunderstanding with the parking issue. Our hotel do provide free parking spaces to our guests, however they are first-come-first-serve basis. It has been our policy to reimburse a maximum of NTD200/night/room. As for the parking information that you have seen on the website, we have contacted the responsible party to modify them as to not misguide other guests. Thank you once again for staying with us. Best regards, Uinn Business Hotel Team

10/10 Excellent

Liu Shiao Yen

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the location near Shilin Night market and the quietness.
Stayed 3 nights in Dec 2019
Response from Uinn Business Hotel Team on 6 Jan 2020
Dear Guest , Thank you for choosing Uinn Business Hotel Shilin as your accommodation while you traveled in Taipei! It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us, and we will keep providing better and warmer service in the future! Once again, thank you for taking precious time to write us your valuable review and we look forward to welcoming you back soon. Best regards, Uinn Business Hotel Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and spacious and offered plenty of table space which was needed. The front desk staff were very helpful and courteous. The breakfast was both western and chinese so there was good choice for everyone. The only slight drawback was the limited food options nearby - needed to walk more than 10 mins to get to other parts with more food options
Stayed 7 nights in Nov 2019
Response from Uinn Business Hotel Team on 4 Dec 2019
Dear Guest, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

10/10 Excellent

Huey Wen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2019
Response from 悠逸商旅士林館 客務部 on 28 Nov 2019
親愛的Huey Wen，您好！ 感謝您入住本飯店，並撥冗分享您的住宿經驗！ 得知您滿意旅店所提供的服務，我們都感到非常開心。 讓旅客能有美好的住宿體驗，是我們所期盼的。 再次感謝您對於我們的愛護與支持，願在不久的將來再度迎接您的到訪。 祝福您有美好的一天！ 悠逸商旅士林館 客務部

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimalist Interior design , ambience is nice and feeling cosy with easy access to night market . Highly recommend to others
Stayed 2 nights in Nov 2019
Response from Uinn Business Hotel Team on 21 Nov 2019
Dear Guest, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch, reception helped to make airport transfer arrangements, take away breakfast well prepared upon request
Stayed 3 nights in Nov 2019
Response from Uinn Business Hotel Team on 21 Nov 2019
Dear Anonymous, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for: stay, price and experience
I have stayed at this hotel twice, in the past 2 years. The staff is very friendly. The hotel is in great shape too. I requested to say in the exact same room as I did 2 years back. The staff emailed me back and said they would try... they delivered. The room was in great condition. For my purposes the room fit all my needs. The interier of the hotel is interesting. Their use of color is faciinating. I really like how you get to your room. You follow the color light ribbon on the ceiling to get there. This time on the hotel key card envelope, I noticed it opens to a metro map to help you get around town. I have recommended this place to others and they have enjoyed it as much as I have. Now I recommend it to you. For full disclosure, I did not have a car, but they have a car park. A large offering for breakfast every morning. My first time they did make me a take away breakfast. This time I forgot to ask. I had to leave very early to get to the airport. They also have a coffee bar, with beans from around the world. Cost is extra to breakfast but worth it.
Stayed 3 nights in Jul 2019
Response from Uinn Business Hotel Team on 9 Aug 2019
Dear Jon, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

2/10 Terrible

Shelly-Vienna, Vienna-Austria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel-room is noisy , some indefinable noise all night. Location too far away from subway station-not in walking-distance, one needs a taxi to get there and back to the hotel. The Shilin night-market is about a 15-minutes walk away but really not worth visiting besides the temple which is located there. Hotel staff has poor knowledge of English. Hotel too far away from major sights - Hotel is Not recommendable.
Stayed 2 nights in Jun 2019
Response from Uinn Business Hotel Team on 1 Aug 2019
Dear Shelly, Greetings from UINN Business Hotel. Thank you for taking the time and effort to share your valuable comments with us after your recent stay at UINN Business Hotel. We are very sorry to know that you are not having a good time with us and we apologize for the inconvenience that might cause during your stay. There might be some misunderstading, as we provide assistance while you present the issue to the front desk staff that tried to fixed the problem. Thank you once again for staying with us. Best regards, Uinn Business Hotel Team

10/10 Excellent

Lu Fatt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from 悠逸商旅士林館 客務部 on 13 Jun 2019
親愛的貴賓，您好！ 感謝您入住本飯店，並撥冗分享您的住宿經驗！ 得知您滿意旅店所提供的服務，我們都感到非常開心。 讓旅客能有美好的住宿體驗，是我們所期盼的。 再次感謝您對於我們的愛護與支持，願在不久的將來再度迎接您的到訪。 祝福您有美好的一天！ 悠逸商旅士林館 客務部

10/10 Excellent

Fletcher, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s laundry!!! 50 TWD only. And dryer for another 50 TWD. The room is sparkling clean
Stayed 3 nights in May 2019
Response from Uinn Business Hotel Team on 9 Jun 2019
Dear Fletcher, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Taipei
Nice hotel, close to the night market. Good service and clean room with all the service needed
Stayed 2 nights in Apr 2019
Response from Uinn Business Hotel Team on 13 Jun 2019
Dear Raul, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

10/10 Excellent

Kristina Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short, nice stay
Our stay at Uinn was short, but very nice. The decor and room was great and it was walking distance to sights.
Stayed 1 night in Mar 2019
Response from Uinn Business Hotel Team on 31 Mar 2019
Dear Kristina Dawn, Warmest greeting from Uinn Business Hotel! There is nothing better to have happy guests who are satisfied with their stay. We are so delighted to read your wonderful review and your valuable comment will definitely motivate us to provide even better stay experience to all our guests. We sincerely look forward to welcoming you back to Taipei soon! Yours Faithfully, Uinn Business Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from 悠逸商旅士林館 客務部 on 27 Mar 2019
親愛的貴賓，您好！ 萬分感謝您選擇本飯店為您旅程的充電站。 全體同仁很高興您在悠逸商旅有個愉快的住宿體驗。您的愛護與支持將會是我們持續努力與進步的動力。 祝您有美好的一天！ 悠逸商旅士林館 客務部

10/10 Excellent

JuneWu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy !
Stayed 7 nights in Mar 2019
Response from Uinn Business Hotel Team on 13 Mar 2019
Dear JuneWu, Thank you for choosing Uinn Business Hotel Shilin as your accommodation while you traveled in Taipei! It is our pleasure to welcome you and we are glad to learn that you have enjoyed your stay with us, and we will keep providing better and warmer service in the future! Once again, thank you for taking precious time to write us your valuable review and we look forward to welcoming you back soon. Best regards, Uinn Business Hotel Team