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Reviews of Kumanoyu Hotel

3 out of 5
Kumanoyu Hotel
Hirao7148, Yamanouchi, Nagano

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

しんご

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
翡翠色の温泉が圧倒的に素晴らしいので、その他のことは帳消し。
Stayed 1 night in May 2024

8/10 Good

Yasuhisa

Stayed 2 nights in Apr 2024

4/10 Poor

Matthew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor maintained onsen hotel
A poor maintained onsen hotel! No towel and locker available in the onsen, need to bring along everything from the room! The room itself is very old and poor maintained; the dining which is just fair, don’t expect that as same kind of Food and beverage to a graded resort; fortunately a Taiwanese lady serving down there with excellent service to pull the satisfaction up a bit!
Stayed 1 night in Dec 2023

8/10 Good

Minami

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

OGASAWALA

Disliked: Staff & service
この暑さの中エアコンがなく夜寝苦しかった。
Stayed 1 night in Aug 2023

10/10 Excellent

Chikako

Stayed 1 night in Jul 2023

10/10 Excellent

Yasuko

Stayed 1 night in May 2023
Response from 熊の湯ホテル on 22 May 2023
佐藤康子様、この度のご来館ご利用誠に有り難うございました。高評価の口コミを頂きましてありがとうございます。これからも皆様にご満足いただけます様精進いたして参ります。またのご利用をお待ちしております。

8/10 Good

misuzu

Travelled with family
Liked: Staff & service
皆さんの口コミでご飯が美味しいとありましたが
Stayed 1 night in Oct 2022

10/10 Excellent

Keiichi, Nagaokakyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

????

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯かとても美味しかったし、布団もフカフカで気持ち良かったです。
Stayed 1 night in May 2022

10/10 Excellent

ATSUSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質が素晴らしい。
Stayed 1 night in May 2022

10/10 Excellent

CHIKAKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021