Op basis van 182 geverifieerde beoordelingen
4,5 Hygiëne kamer
4,4 Service & personeel
4,5 Comfort kamer
4,3 Staat hotel
Geverifieerde beoordelingen van Expedia
Aanbevolen
voor Iedereendoor een geverifieerde reiziger
Leuk en net hotel in het centrum
Geplaatst op 29 aug. 2016
Voordelen: Het is in het centrum
Locatie: Vlakbij Al Wahda Mall
Vriendelijk en behulpzaam personeel. Kamers schoon en als er problemen waren werden die meteen opgelost.
Opmerking van Hotelbeheer
30 aug. 2016 door WilliamHotelbeheer
Dear Valued Guest,
Thank you for taking the time to write about your personal Al Rawda Arjaan experience.
We are pleased to know that you had enjoyed your stay with us and were surprised with our facilities and services. It is our pleasure to assist you whenever you require our assistance. Your positive comment and feedback is always helpful for us to identify areas for improvement and will definitely be shared to our colleagues.
Once again, thank you very much for taking the time for giving us your valuable feedback and we are looking forward to welcoming you back to Al Rawda Arjaan.
Yours sincerely,
William Moujaes
General Manager
door een geverifieerde reiziger
Geplaatst op 5 mei 2024
The staff were happy, polite and eager to help.
However the photos on the listing do not match up with the actual room that they give you. I paid extra for a room of 4 even though there were only 3 of us travelling because I didn't want any of us sleeping on a rollaway bed. We were given one king size bed for 2 adults in the bedroom and a rollaway bed was squeezed in to the already cramped lounge area. We stubbed our toes frequently on the furniture legs when moving about in the livingroom.
When I complained about the small size of the apartment I was told that the hotel was fully booked and they would offer me a bigger room if one became available, which it never did. I didn't pursue the matter because I didn't want to ruin my holiday.
Opmerking van Hotelbeheer
6 mei 2024 door CamilleHotelbeheer
Dear Mr. Mohammed, Thank you for sharing your feedback on Expedia,I sincerely regret to learn that we missed the mark in meeting your expectations. I would like to thank you for your constructive feedback. It is truly appreciated as it will help us to serve our valued guests better.We look forward to welcoming you back to Al Rawda Arjaan by Rotana in the near future.Yours sincerely,Camille SaadeGeneral Manager
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Opmerking van Hotelbeheer
29 apr. 2024 door CamilleHotelbeheer
Dear Ms. Myla, Thank you for sharing your feedback on Expedia.I truly appreciate your ratings.We look forward to welcoming you back.Best regards,Camille SaadeGeneral Manager
door een geverifieerde reiziger
Geplaatst op 19 apr. 2024
Staffs are very approachable and very accomodating.
Opmerking van Hotelbeheer
19 apr. 2024 door CamilleHotelbeheer
Dear Ms. Myla, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager
door een geverifieerde reiziger
Geplaatst op 9 apr. 2024
Opmerking van Hotelbeheer
6 mei 2024 door CamilleHotelbeheer
Dear Ms. Rachel, Thank you for taking the time to rate your experience at Al Rawda Arjaan by Rotana Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager
door een geverifieerde reiziger
Geplaatst op 8 mrt. 2024
Staff service in front desk and in the F&b department is consistently excellent. Love how they remember me and how easy the transaction is every time i check in.
Opmerking van Hotelbeheer
13 mrt. 2024 door CamilleHotelbeheer
Dear Ms. Myla, Thank you for sharing your feedback on Expedia.I truly appreciate your feedback and I am happy to read that our colleagues and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Camille SaadeGeneral Manager
door een geverifieerde reiziger
Geplaatst op 23 feb. 2024
Great property. Excellent and courteous staff. Excellent location, right next to Wada mall.
Opmerking van Hotelbeheer
13 mrt. 2024 door CamilleHotelbeheer
Dear Valued Guest,We are delighted to read your wonderful comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille SaadeGeneral Manager
door een geverifieerde reiziger
Geplaatst op 3 feb. 2024 op Hotels
Opmerking van Hotelbeheer
15 mrt. 2024 door CamilleHotelbeheer
Dear Mr. Edmund,Thank you for taking the time to rate your experience at Al Rawda Arjaan by Rotana Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager
door een geverifieerde reiziger
Geplaatst op 20 jan. 2024
Opmerking van Hotelbeheer
15 mrt. 2024 door CamilleHotelbeheer
Dear Ms. Assia,Thank you for taking the time to rate your experience at Al Rawda Arjaan by Rotana Abu Dhabi. We look forward to welcoming you back in the near future.Yours sincerely,Camille Saade General Manager
door een geverifieerde reiziger
Geplaatst op 11 nov. 2023
Nice experience
Opmerking van Hotelbeheer
14 nov. 2023 door Al Rawda Arjaan by RotanaHotelbeheer
Dear Ms. Maksudbhai,We are delighted to read your wonderful ratings and comments and my sincere thanks to you for your thoughtfulness and taking the time. It is indeed encouraging and motivating for me and my team.We all look forward to welcoming you back to Al Rawda Arjaan by Rotana for another memorable experience and assure you of our best attention at all times.Yours sincerely,Camille Saade General Manager
