Geplaatst op 18 apr. 2024
Walking distance around 10mins to Erawan shrine/ Central world that area. Few mins walk to BTS. Nice , spacious with balcony . It’s cozy place to stay. All Staff there are all very friendly and welcoming. Their cafe with 1 named Witt , helpful and friendly with good service . But there’s no hot water for shower and to save the hassle , we did not request to change the room. Lobby was not cooling enough, especially when we were back from outside ,we will feel as if we are going to melt . Especially when we reach our level 4 , it’s HOT , really Hot. Pillow is way too soft , neck aches when we woke up. Bed nice , comfy. It will be nice to have sachets for coffee too rather than only capsules . Food choices are kind of limited. Breakfast are limited too, can skip . Would suggest to have your food at other place. Nevertheless it’s a good place to stay . Recommended if you don’t mind the above mentioned.
Opmerking van Hotelbeheer
19 apr. 2024 door SongHotelbeheer
Dear Valued Guest,Thank you for taking the time to provide detailed feedback regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient, with attractions like the Erawan Shrine and Central World within walking distance, and easy access to the BTS.We appreciate your kind words about the spaciousness and coziness of our rooms, as well as the friendly and welcoming service provided by our staff, especially Witt at the café.We apologize for the inconvenience you experienced with the hot water supply in your room and the lobby's temperature. Your feedback regarding the pillows and breakfast options is noted, and we will use it to make improvements to our offerings.We value your recommendation and are grateful for your understanding of the areas that fell short of your expectations. Your feedback helps us strive for continuous improvement, and we hope to have the opportunity to welcome you back for an enhanced experience in the future.Kind regards,Ha Song HeeExecutive Assistant Manager