Rooms need maintenance and beds need to be replaced.
Opmerking van Hotelbeheer
14 jan. 2024 door Erinn (Duty Manager)Hotelbeheer
Hi Stephen, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Erinn - Duty Manager