Something is really need to change in this hotel .
Geplaatst op 10 mrt. 2023 op Hotels
Dear Sir.
Too much going on in this Hotel ,
Is it a entertainment center more than hotel ,
My Shower was not properly working ,
Whole night until 4 morning , Drum was banging on my head , no smoking but my room and whole hotel was full of cigarettes smell , they have rented all the empty spaces for sports bar like in the pool area and lobby area .
Opmerking van Hotelbeheer
17 aug. 2023 door SalesHotelbeheer
We would like to thank you for taking the time to express your experience during your last visit to Capitol Hotel. We regret some inconveniences that you have encountered and rest assured that you will have a better stay on your next visit. We will coordinate with the respective department to look into the matter and certainly look forward to welcoming you back and ensuring your expectations are exceeded. Sincerely yours;