Geplaatst op 8 mei 2024
I liked the girl at night Amanda, no problem checking in. She knew what she was doing. I used Expedia. I had a pet, no problem . Room keyscheerfully handed to us.
However, when I was checking out I was met by a taller grumpier man. I don't think he liked to work will Expedia. He grumbled about my 😺🐈 he was grumbling that we should of been charged more. Expedia is what brought us here 2times. And a lot other people. That tall man with the buzz cut should realize we are business paying people. Too bad Everyone else was friendly. Even the housekeeping. Ty.
Opmerking van Hotelbeheer
10 mei 2024 door ManagerHotelbeheer
Hello Laticia, Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback on our team members. We aim to provide excellent service to all our guests, and we are pleased that you found most of our staff friendly. Your comments will be shared with the team for further improvement. We look forward to welcoming you back in the future.