Op basis van 939 geverifieerde beoordelingen

4,0 / 5
100% van onze gasten beveelt dit aan
4,2 Hygiëne kamer
4,2 Service & personeel
4,0 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
3 / 5
door een geverifieerde reiziger

Geplaatst op 9 nov. 2023 op Hotels
Opmerking van Hotelbeheer
13 nov. 2023 door Dorsett WanchaiHotelbeheer
Dear Yue Ping, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Dorsett Wanchai, Hong Kong in the near future.
5 / 5
door een geverifieerde reiziger

Geplaatst op 29 nov. 2019
Perfecte locatie met juiste service! Het ontbijt bestaat uit ruime keuze
Opmerking van Hotelbeheer
3 dec. 2019 door Dorsett Wanchai, Hong KongHotelbeheer
Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
4 / 5
door een geverifieerde reiziger

Geplaatst op 28 nov. 2019
Iedere dag schone handdoeken , centrale ligging van het hotel, zeer vriendelijk personeel
Opmerking van Hotelbeheer
29 nov. 2019 door Dorsett Wanchai, Hong KongHotelbeheer
Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
5 / 5
door een geverifieerde reiziger

Geplaatst op 25 nov. 2019
Opmerking van Hotelbeheer
26 nov. 2019 door Dorsett Wanchai, Hong KongHotelbeheer
Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
4 / 5
door een geverifieerde reiziger

Prima voor een weekend

Geplaatst op 4 nov. 2019 op Hotels
Prima hotel, wel wat verjaard, service was prima
Opmerking van Hotelbeheer
7 nov. 2019 door Dorsett Wanchai, Hong KongHotelbeheer
Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.
4 / 5
door een geverifieerde reiziger

Geplaatst op 5 mei 2024
Opmerking van Hotelbeheer
7 mei 2024 door Dorsett WanchaiHotelbeheer
Dear Manabu, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. We look forward to welcome you back to our guests a comfortable and hassle-free stay experience in the future. Thank you.
3 / 5
door een geverifieerde reiziger

Geplaatst op 3 mei 2024
Opmerking van Hotelbeheer
6 mei 2024 door Dorsett WanchaiHotelbeheer
Dear Vivian, Thank you for your rating. We are glad to know that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our guests a comfortable and hassle-free stay experience in the future. Thank you.
3 / 5
door een geverifieerde reiziger

Geplaatst op 2 mei 2024
The building was old and run down, the room had no windows and was as if you were locked inside a windowless room.
Opmerking van Hotelbeheer
6 mei 2024 door Dorsett WanchaiHotelbeheer
Dear Jamal, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. When you stay with us next time, we hope you will try out our different room types with most of them overlooking the charming Causeway Bay city view for a more pleasant and promising stay. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
4 / 5
door een geverifieerde reiziger

Geplaatst op 30 apr. 2024
Facility is a bit rundown. Hit and miss. Would avoid this hotel if there is other choices.
Opmerking van Hotelbeheer
2 mei 2024 door Dorsett WanchaiHotelbeheer
Dear Abby, We regret to hear that your stay did not meet your expectation this time. We appreciate your feedback on our hotel facilities, and we have already shared your comments with our maintenance team for continuous improvement. We are committed to providing our guests with the best possible experience, and your feedback will help us to achieve this goal. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.
3 / 5
door een geverifieerde reiziger

Geplaatst op 29 apr. 2024
We were disappointed in our recent stay at the Dorsett Wanchai Hotel. While the reception desk workers were okay, the boys working in the lobby were helpful, as was the cleaning lady. However, the negative experience came from the service attendant. She finally arrived after two requests, an hour later, with a dirty pillow covered in saliva marks in one hand and a separate pillowcase in the other, meaning we had to cover the pillow ourselves.The city view was another surprise that made us uncomfortable; they had never mentioned the rundown and dirty cemetery next to the hotel. Out of the four rooms we rented, only one faced the horse racing track as requested, which was particularly disappointing on the frequent rainy days in Hong Kong, making the window view even worse.The hotel restaurant only opens until 10:30 am every morning. If you miss this time, you won't find any food to eat around the hotel area. The hotel shuttle was the only convenient facility that deserves praise among the hotel's amenities.
Opmerking van Hotelbeheer
2 mei 2024 door Dorsett WanchaiHotelbeheer
Dear Sharron, We regret to hear that your stay did not meet your expectation this time. Please be assured that the service you encountered was definitely not reflecting the standard of services we always strive to offer. We will reinforce our staff training to ensure courteous and friendly service is extended to our guests at all times. Our hotel is located amid Wanchai and Causeway Bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. Free shuttle bus service with stops at Wanchai, Causeway Bay and Central is also available daily to ensure a hassle-free stay for everyone. In the future we will definitely seek for continuous improvement to ensure everyone a great staying experience with us. Thank you for visiting Dorsett Wanchai, Hong Kong.