Op basis van 106 geverifieerde beoordelingen

4,4 / 5
4,7 Hygiëne kamer
4,4 Service & personeel
4,5 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
5 / 5
door een geverifieerde reiziger

Geplaatst op 13 feb. 2024
Opmerking van Hotelbeheer
14 feb. 2024 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Alexandre,Thank you for giving us a 5 out of 5 stay scores.We really appreciate your support.Regards,
5 / 5
door een geverifieerde reiziger

Geplaatst op 30 jan. 2024 op Hotels
Opmerking van Hotelbeheer
31 jan. 2024 door Edson Moreira - Director of Rooms Hotelbeheer
Dear David,Thank you for choosing to stay with us and for your great scores.We are looking forward to welcoming you back to our property.Regards,
5 / 5
door een geverifieerde reiziger

Geplaatst op 28 jan. 2024 op Hotels
Opmerking van Hotelbeheer
29 jan. 2024 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Alfonso,Thank you for your great scores after your recent stay with us.Your support is very much appreciated.Regards
5 / 5
door een geverifieerde reiziger

Geplaatst op 22 jan. 2024
Opmerking van Hotelbeheer
13 feb. 2024 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Milan,Thank you for your great scores after your recent stay with us.We really appreciate your support.Regards
4 / 5
door een geverifieerde reiziger

Geplaatst op 5 jan. 2024 op Orbitz
Opmerking van Hotelbeheer
9 jan. 2024 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Ricardo,Thank you for your great scores after your recent stay.We hope to have the pleasure to welcome you soon on your next trip to London.Regards,
5 / 5
door een geverifieerde reiziger

Excellent

Geplaatst op 30 dec. 2023 op Hotels
Amazing hotel with a great location and an absolutely amazing concierge staff. Andy, the senior concierge is top-notch one of the best I have ever worked with.
Opmerking van Hotelbeheer
31 dec. 2023 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Erich,Thank you for your wonderful review after your recent stay with us.Rest assured that I will be sharing your great comments about Andy's service, he will be delighted with your feedback. We hope to have the pleasure to welcoming you back soon.Warm regards,
4 / 5
door een geverifieerde reiziger uit SAFAT

Geplaatst op 4 dec. 2023
The location is great and the rooms also, but I think they need to work on the bad smell of the second floor.
Opmerking van Hotelbeheer
5 dec. 2023 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Salah,Thank you for choosing to stay with us at The Biltmore Mayfair and for your comments, which I will share with our management team. Your comments are very important to us so we can always improve our services and product. Best regards,
3 / 5
door een geverifieerde reiziger

Geplaatst op 12 nov. 2023
Excellent staff and location. However the beds are way too stiff, pillows to slim, shower has no water pressure whatsoever and room too small for the price. Not going again.
Opmerking van Hotelbeheer
13 nov. 2023 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Jean,Thank you very much for taking the time to fill out our Guest Questionnaire and for the ratings you have provided for our services and facilities.It is our philosophy to ensure that we provide our guests with the highest standards of product at all times and I thank you for your honest feedback so we can improve and maintain the high standards that we strive to achieve. We do hope to welcome you back to The Biltmore Mayfair London very soon and I remain at your disposal for any future assistance.Warm regards,
5 / 5
door een geverifieerde reiziger uit PUNTA DEL ESTE

Geplaatst op 10 nov. 2023
Opmerking van Hotelbeheer
30 nov. 2023 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Jorge,Thank you for your great scores.Your support is very much appreciated.Regards,
5 / 5
door een geverifieerde reiziger uit san antonio

Geplaatst op 11 sep. 2023
hotel was perfect in location, service and cleanliness.
Opmerking van Hotelbeheer
14 sep. 2023 door Edson Moreira - Director of Rooms Hotelbeheer
Dear Noam,Thank you for your wonderful review and scores after your recent stay with us.We are pleased that you enjoyed our perfect location, service and cleanliness.We are looking forward to welcoming you back to our property. Regards,