Op basis van 22 geverifieerde beoordelingen
4,1 Hygiëne kamer
3,8 Service & personeel
4,4 Comfort kamer
4,0 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 7 sep. 2021 op CheapTickets
The property was great...had it's own pool so when the community pool got crowded we would retreat to our own home. The house was amazing...our own private game room was a huge added bonus. I would only complain about the cleanliness and property management.
Our house was definitely spot cleaned but there were pubic hairs in two of the fours bathrooms...and the home clearly hadn't been dusted in months.
As for the property management...I got a call while waiting in the airport for our flight to FL stating the house wasn't paid for so we couldn't check in. I immediately called back since I had paid CheapTickets when I booked and the lady was very snippy telling me it was my concern. Thankfully it was handled by the time we landed in FL but talk about stress until I was reassured we had a place to stay.
Opmerking van Hotelbeheer
7 sep. 2021 door AileenHotelbeheer
I am sorry to hear that you had cleanliness issues and our front desk, there was a communication issue with our front desk that has been addressed, as well as the cleanliness issue.
We are truly sorry for this and will make sure that this does not occur again.
door een geverifieerde reiziger
Nice getaway home
Geplaatst op 13 jul. 2021 op HotelsIt was great, beautiful house thank you guys
Opmerking van Hotelbeheer
13 jul. 2021 door AileenHotelbeheer
We are so glad to hear that you enjoyed your stay and look forward to welcoming you back again one day soon!
door een geverifieerde reiziger
Geplaatst op 23 jun. 2021
"Bait and Switch!"-NOT as advertised. Attempts to communicate concerns w/management are met with response "Call Expedia" or "This is the owner's choice" or "We can't fix that." I stayed in a condo that had 3 bedrooms. The condo issues: 1). Fan does not work. Man shows up and says "The remote is lost." 2) Couches are collapsed and beds are sunken in- Manager says "This is the owner's choice." 3) The furniture/appliances are 16 years old. 4) The mattresses (and pillows/mattress in couch) are budget, 16 years old. NO box spring. We got HORRIBLE sleep because the mattresses are old, sunken and not supported. 5) The comforter is not washed. 6) The tile has not been scrubbed in years... throughout the apartment is old, grimy tile. 7) The house had insects EVERYWHERE - the fan had cobwebs (spiders), the entry way had a wasp nest with wasps and the lights were filthy and infested with termites/ants? 8) The glasses were mismatched & the rims were chipped., you can cut your lip on them because they don't even check the glasses. 9) There were roofing nails in the dryer which tore up our clothes. 10) The rugs were stained and FILTHY. I wish I could write more....
Opmerking van Hotelbeheer
26 jun. 2021 door AileenHotelbeheer
I am sorry that you feel so terribly about the conditions of the townhome. We take our reviews very seriously and have checked into every issue that you have described while you were in the home and did correct the issues and did find that the other issues you reported were not valid.
door een geverifieerde reiziger
Geplaatst op 12 feb. 2020
Opmerking van Hotelbeheer
18 feb. 2020 door AileenHotelbeheer
I am sorry to have received a very low review when the amenities were rated high. What could we have done better?
door een geverifieerde reiziger
Perfeito !
Geplaatst op 23 dec. 2019 op HotelsTerceira vez no Windsor Hills, e sempre maravilhoso . Conforto , localização , espaço , segurança . Viagem perfeita !
Opmerking van Hotelbeheer
28 dec. 2019 door AileenHotelbeheer
Estamos tão felizes que você aproveitou a sua estadia e estamos ansiosos para recebê-lo de volta em breve!
door een geverifieerde reiziger
Geplaatst op 14 dec. 2019
Property was in an excellent location to go to all the theme parks.
Opmerking van Hotelbeheer
14 dec. 2019 door AileenHotelbeheer
We are so happy you enjoyed your stay! We look forward to welcoming you back soon!
door een geverifieerde reiziger
Great resort
Geplaatst op 21 nov. 2019 op HotelsThe 3-bedroom condo was perfect for our family vacation. Kitchen was nicely stocked with plates, cups, utensils and nice pots and pans. Also had a high chair and pack n' play available.
Weather conditions did not cooperate for using the water / pool area. Playground area we were interested in going to did not have any place to park and it was too far from condo to walk with three young children.
Resort was very accommodating with guests we had come visit us one day during our stay.
We would definitely consider staying at this resort again.
Opmerking van Hotelbeheer
22 nov. 2019 door Global Resort HomesHotelbeheer
Thank you for your feedback. We are glad that you enjoyed the home and all that it has to offer. We work very hard to think of everything that can make your stay feel right at home. We hope you come see us again for any future stay in the Disney area!
door een geverifieerde reiziger
Geplaatst op 11 nov. 2019
The unit we rented was wonderful. Clean and had everything we needed.
Opmerking van Hotelbeheer
11 nov. 2019 door Global Resort Homes TeamHotelbeheer
Thank you for your feedback. We work very hard to ensure all our homes are clean and offer all the comforts of home. Please come back to stay with us again for any future stay you plan in the Disney area!
door een geverifieerde reiziger
Geplaatst op 3 nov. 2019
Opmerking van Hotelbeheer
5 nov. 2019 door Global TeamHotelbeheer
Thank you for your feedback! We work very hard to ensure our homes exceed each guest's expectations. We hope you choose us again for any future stays in the Disney Area.
door een geverifieerde reiziger uit Colorado, Aurora
Geplaatst op 17 okt. 2019 op Travelocity
Love this property with the kids will come again next year!
Opmerking van Hotelbeheer
18 okt. 2019 door Global Resort Homes TeamHotelbeheer
Thank you for your feedback. We are glad that you and your family have enjoyed your stay with us. We hope to see you again soon!
