Op basis van 333 geverifieerde beoordelingen
4,6 Hygiëne kamer
4,4 Service & personeel
4,6 Comfort kamer
4,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 10 apr. 2024
door een geverifieerde reiziger
Geplaatst op 7 apr. 2024
door een geverifieerde reiziger
Geplaatst op 6 feb. 2024
door een geverifieerde reiziger
Geplaatst op 25 jan. 2024
This was perfect for our family. Walkable to town and beautiful hiking. Old world/old Hollywood charm. Nice staff. Mellow vibe.
door een geverifieerde reiziger
Geplaatst op 8 jan. 2024
Excellent location, quiet. Simple to walk into downtown Palm Springs.
door een geverifieerde reiziger
Geplaatst op 5 jan. 2024
Although they claimed that it was Expedia's fault, my two-day reservation was forced into two one-night stays. We were made to change rooms less than 24 hours after arriving. The inconvenience and the hassle of moving rooms ruined our stay there. We could not unpack since we would be moving just after waking up having been out very late for New Year's. I begged them not to do this to us. They said it was not their fault that they were completely booked and it was Expedia's fault but we were never told. If I had been told when I was making my reservation through Expedia that we would have to change rooms because they were filled, I would have found another place to stay. The check-in desk at the Tennis Club was telling me that was the reason that I should book directly with the hotel and not a 3rd party service like Expedia because the hotel could correct the mistake, but Expedia
couldn't. I offered to upgrade I tried everything to get them to let us stay in the room for the 2 days but they kept claiming there was nothing they could do. When they called us to tell us what our new room number was, I asked them instead of moving us why couldn't they put the other people in the room that they were sending us to. I was told that it was because we were in the room of the owners and they were there. They kept saying it was Expedia's fault. Someone made a big mistake and ruined my trip.
door een geverifieerde reiziger
Geplaatst op 21 nov. 2023
door een geverifieerde reiziger
Geplaatst op 19 nov. 2023 op Hotels
door een geverifieerde reiziger
Geplaatst op 5 nov. 2023
door een geverifieerde reiziger
Stay here!
Geplaatst op 28 okt. 2023 op HotelsIt was our first time staying here and overall it was a very enjoyable experience. The staff was very nice and check in was quick and easy. We really liked how calm and quiet it was. The room was great, it was very clean and super spacious ( 1 bedroom suite ) we liked how they provided postcards with the hotel on it, it was a cute little touch. We would definitely stay again.
