Bar (ter plaatse)

Beoordelingen van OYO Eastbank Hotel, Speyside Scotland

3.5 out of 5
OYO Eastbank Hotel, Speyside Scotland
15-17 High Street, Rothes, Aberlour, Scotland

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 29 van 69 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 69 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 69 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 69 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 69 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Wende, littleton

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Convenient little hotel. Sue was great !
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My family and I had a wonderful stay! A lot nicer than Dufftown. Hotel has clean and the staff were excellent! We had dinner the night we arrived and breakfast the next morning, both were delicious! Will definitely be back and stay again but for longer time. Just a quaint little Scottish town to get loss in
1 nacht verbleven in april 2024

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel
1 nacht verbleven in november 2023

6/10 – Redelijk

Mrs Judith M

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No parking is not particularly helpful
1 nacht verbleven in oktober 2023
Reactie van Joey op 2 nov 2023
Thank you so much for the positive rating, Judith! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Joey

6/10 – Redelijk

Diane

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Great location - needs TLC
Rothes is a cute village well situated near several distilleries. The staff were very nice and accommodating, however the facilities need work. Our shower leaked and the water temperatures varied greatly. The mirror was off the wall and there was no light above the sink.
2 nachten verbleven in september 2023
Reactie van Dewi op 2 nov 2023
Hey, Diane! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi

6/10 – Redelijk

John

Dated facility that needs lots of cleaning and improvements, but good staff and good food.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bar and breakfest in the hotel.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Travis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice whisky bar and restaurant. Very unique rooms.
2 nachten verbleven in september 2023

8/10 – Goed

Sonja

Reisde met partner
Awesome staff, great food!
1 nacht verbleven in september 2023

8/10 – Goed

James

1 nacht verbleven in september 2023

10/10 – Uitstekend

Marty

3 nachten verbleven in september 2023

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Friendly place. Clean. Lots of stairs though. I was passing through but you could easily stay here for 2/3 days as a base for exploring locally.
1 nacht verbleven in augustus 2023

2/10 – Ontzettend slecht

Maxim

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

4/10 – Matig

Alexander

2 nachten verbleven in augustus 2023
Reactie van Ava op 12 sep 2023
Hi, Alexander! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Ava

4/10 – Matig

Martin

2 nachten verbleven in juli 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023
Reactie van Eva op 20 jul 2023
Hi, Guest! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 – Matig

Seon young

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van Joey op 15 jul 2023
Hi, Seon! We are elated to know that you liked our services. Regards, Joey

6/10 – Redelijk

James

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean, good for its age. The staff were very good and friendly. But…the traffic noise was horrendous, I thought the trucks were coming into the room all night, earplugs a must.
1 nacht verbleven in juni 2023
Reactie van Barbara op 15 jul 2023
Hi, James! Thank you for your rating and valuable feedback. We have duly noted your feedback to ensure a satisfying stay in the future. Regards, Barbara

2/10 – Ontzettend slecht

JOHN

2 nachten verbleven in juni 2023
Reactie van Tim op 15 jul 2023
Hi, John! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

10/10 – Uitstekend

Doreen

Reisde met partner, Reisde met familie
Nice friendly staff, the property is a little worn. Great location if you are doing the distilleries in the area
1 nacht verbleven in mei 2023
Reactie van Ava op 24 mei 2023
Hi Doreen! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

8/10 – Goed

GAY

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location for being in distillery country! Staff very friendly and helpful. Property old style and perhaps historic but comfortable. Enjoyed our stay at Eastbamk!
4 nachten verbleven in mei 2023
Reactie van Ava op 24 mei 2023
Hi Gay! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

8/10 – Goed

Iain

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant surprise
I wasn't too sure what to expect from the photographs of the exterior of the hotel. What a pleasant surprise? A big beautiful room with a modern bathroom and,.last but not least, a great breakfast.
1 nacht verbleven in april 2023
Reactie van Ammy op 13 apr 2023
Hi, Lain! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Uitstekend

DAVID

1 nacht verbleven in april 2023
Reactie van Ammy op 13 apr 2023
Hi, David! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Uitstekend

Graham

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great tradtitional hotel
A nice, traditional hotel with great staff and an amazing breakfast included. Our room was not en-suite but toilet was immediately opposite. However the bargain price and great breakfast made it a great value hotel. Excellent staff.
1 nacht verbleven in februari 2023
Reactie van Ava op 2 mrt 2023
Hi Graham! Thank you for giving us a shot and even more for leaving us this review. We will feel blessed to serve you soon again with even better, upgraded and improvised services. Have a great day ahead. Regards, Ava

2/10 – Ontzettend slecht

MARTIN

1 nacht verbleven in februari 2023
Reactie van Ava op 2 mrt 2023
We are sorry to disappoint you, Martin! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

10/10 – Uitstekend

Ignacio

1 nacht verbleven in januari 2023
Reactie van Ava op 13 jan 2023
Thanks for taking out your valuable time to rate us, Ignacio! We will work even harder to make your stay a memorable one :) Regards, Ava

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stop over for Christmas family visit
Was very good my father has mobility issues we had level ground floor room. The bar was very friendly cosy local people who were welcoming. Stayed for night over while we visited family in elgin area and woyluld stay again.
1 nacht verbleven in december 2022
Reactie van Ava op 22 dec 2022
Hi, Brian! Thanks for taking out time to share your prestige review with us. We take pride in giving outstanding services to our customers and we are overjoyed to receive your compliments and appreciation. Regards, Ava

10/10 – Uitstekend

Rosemary

1 nacht verbleven in oktober 2022
Reactie van Eva op 19 nov 2022
Hey, Rosemary! Your review made our day. Reviews like yours are what keeps us going the extra mile to serve better in the future. Regards, Eva

6/10 – Redelijk

Fiona

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The property was clean & warm with a lovely hot shower. The staff were friendly & caring & the Scottish breakfast was great. The whole building was very "tired' in need of refurbishment. Dinner quality was cafe standard.
4 nachten verbleven in september 2022
Reactie van Eva op 19 nov 2022
Hey, Fiona! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva

8/10 – Goed

Mary

Reisde met een groep
Positief: Netheid, personeel en service en comfort kamer
Staff were very helpful and arranged an ensuite room for us. Laundry services were available and staff members lovely to deal with.
2 nachten verbleven in september 2022
Reactie van Ammy op 3 okt 2022
Hi, Mary! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly staff
2 nachten verbleven in september 2022
Reactie van Jacob op 26 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

10/10 – Uitstekend

Dennis

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Staff were absolutely superb. Lovely breakfast.
1 nacht verbleven in september 2022
Reactie van Jacob op 26 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2022
Reactie van Jacob op 26 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

10/10 – Uitstekend

Leonora

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is nice and rooms are modern and comfortable. The amenities are great! They have refrigerators, microwave and thermos! They provide coffees and assorted teas in rooms. The property is also wry clean and the people are friendly.
2 nachten verbleven in september 2022
Reactie van Jacob op 26 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Basic, but just what was required
Only stayed 1 evening to save travelling a long journey , bed was extremely comfy. Rooms were plain and simple. Breakfast was ordered night before.
1 nacht verbleven in september 2022
Reactie van Ammy op 11 sep 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 – Ontzettend slecht

Ann Marie

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What i paid for I could have stayed at the Balmoral hotel in Edinburgh for the same price! Frozen food, was directed to get my own menue for dinner, booked the delux suite irrespective of how many calls i made it wasn't we had traffic lights outside the room, lorrys going past, i could have cried as this wasnt a presset for 60th birthday. I would avoid at all cost even the community couldn't believe the star rating on the website. This should be enough to explain my disappointment
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

Martine

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Greta op 19 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Greta

4/10 – Matig

Charles

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Poor stay
The staff were excellent.fighting a losing battle against staff shortages and run down condition of the hotel generally. The view from our room window, which had neither blinds or net curtain, was of the rubbish bins against our window and the room smelt because of this. The bathroom was poorly equipped and very grubby. Finally the food was excellent though a limited choice on the evening menu. Specifically booked for parking but had to park across the road down a street.
From our window
2 nachten verbleven in juni 2022
Reactie van Ammy op 10 jul 2022
Hi, Charles! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia.

10/10 – Uitstekend

David

1 nacht verbleven in juni 2022
Reactie van Christina op 3 jul 2022
Thanks for rating our services, David! Looking forward to your continuous appreciation and support. Regards, Christina!

10/10 – Uitstekend

Laurence

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would Stay Again
Had a very nice stay, very comfortable room and lovely food. Staff very welcoming, locked my bike away overnight for me. They had a massive selection of malt whisky’s, I tried the Aberlour as the distillery was just down the road.
1 nacht verbleven in juni 2022
Reactie van Simon op 11 jun 2022
Thank you for rating us with such awesome words, Laurence! We will strive to keep up with your expectations every time. Regards, Simon

10/10 – Uitstekend

Duncan Stuart

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cosy stay
Very friendly indeed
1 nacht verbleven in mei 2022
Reactie van Ammy op 22 mei 2022
Hi, Duncan! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
We were in Scotland on a work trip & I just booked a small hotel that looked cheap & cheerfùl. However, the Eastbank turned out to be excellent, nice clean rooms, excellent food and friendly staff, we couldn't fault it, even the other guests were lovely
1 nacht verbleven in mei 2022
Reactie van Jane op 8 mei 2022
Hi, Paul! We are grateful that you took the time to rate us highly. We feel blessed to have your support. Regards, Jane!

10/10 – Uitstekend

Mervyn

1 nacht verbleven in april 2022
Reactie van Cheshta op 3 mei 2022
We appreciate your positive rating, Mervyn! We take pride in providing our guests with a great experience. Regards, Ivy

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Place
We had a lovely stay. Staff could not have been friendlier or more helpful, nothing was too much trouble. The location was ideal for our stay and rooms very clean. Food was excellent. Would definitely recommend and we will be staying again.
5 nachten verbleven in april 2022
Reactie van Jane op 27 apr 2022
We are happy to see you liked the stay, Patrick! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

8/10 – Goed

alison

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place for a stay.
Nice little hotel with lovely staff in the Highlands. Food was good, breakfast was excellent. Helpful and friendly staff.
1 nacht verbleven in november 2021
Reactie van Rudra op 5 dec 2021
Thank you for your sweet words, Alison. We hope to give you a consistent service every time. Regards, Rudra

8/10 – Goed

hannu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Siisti perushotelli hyvällä viskibaarilla
Hotelli on keskellä kylää. Kylän läpi jyräävä liikenne voi haitata herkkäunisia. Huoneet ovat siistejä ja aamiainen hyvä. Hotellilla on hyvä viskikokoelma.
1 nacht verbleven in november 2021
Reactie van Thomas op 11 nov 2021
Hei, Kiitos arvioistasi ja arvokkaasta palautteesta. Olemme korostaneet asiaa asiaankuuluvalle tiimillemme varmistaaksemme mukavan ja rentouttavan oleskelun tulevaisuudessa. Terveisin Thomas

8/10 – Goed

Martyn

Positief: Netheid, personeel en service en comfort kamer
All good
Be careful as on the hotels.com site shared in brackets means shared bathroom! This should be made more clear, not really the hotels fault but they did all they could to sort it out by blocking the other room so the bathroom was solely ours, Our room was at the back so was quiet but the hotel is on a busy road so front rooms are probably noisy! Had dinner here and a nice pint so all good
1 nacht verbleven in september 2021
Reactie van Ammy op 23 sep 2021
Hi, Martyn! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Amelia.

8/10 – Goed

christine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Marie op 2 jun 2021
We appreciate your positive rating, Christine! We do take pride to serve our guests an amazing experience. Regards, Marie!

10/10 – Uitstekend

Jason

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
1 nacht verbleven in april 2021
Reactie van Leo op 11 mei 2021
Hi, Jason! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Alex

8/10 – Goed

Alistair

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2021
Reactie van Marie op 6 mrt 2021
Hi, Alistair! We are grateful that you took the time out to rate us highly. We feel blessed to have your support. Regards, Marie!