Internationale gerechten

Beoordelingen van Cristal Hotel Abu Dhabi

4 out of 5
Cristal Hotel Abu Dhabi
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 286 van 508 beoordelingen" "
Gastenscore: 8 - Goed. 185 van 508 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 508 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 508 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 508 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top!
Geweldige kamer. Ronduit top hotel. We hebben enkel het ontbijtbuffet genomen maar ook dat was af. Niks slecht over dit hotel. Aanrader!

8/10 – Goed

menno, nl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cristal’s take care of you
Arriving on a early flight, I could have my Breakfast on arrival while the excellent staff preared my room. At No extra costs. At other hotels I had to book a extra night for this service. Breakfast was good. Good choice and fresh, cold and cooked. Rooms comfortabele and very clean. Location and architecture os ok, centre of Abu Dhabi, no bling bling.
1 nacht verbleven in december 2017
Reactie van Janet op 5 jan 2018
Dear Mr. Menno, Thank you for staying with us and we appreciate your positive feedback.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is gewoon perfect
Dit hotel is gewoon helemaal top. personeel is ongelooflijk vriendelijk en dit hotel is echt luxe. zou hier zeker terugkomen

8/10 – Goed

Stijn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel, friendly people
We arrived at 06:00 O'clock in the morning at the airport and around 08:00 at the hotel. They gave us for free a room upgrade (the view was the wall of another building though) and the room was already ready at ~09:00. About 15 minutes walk from the beach.

8/10 – Goed

Ho Pui

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff are very helpful with spacious room.
2 nachten verbleven in februari 2024

8/10 – Goed

Rohema

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect central location in abu dhabi for everything.its literally 15mins by taxi from the beach, abu dhabi mall or the Emirates Palace. This hotel was opposite a shopping centre that had everything a traveller needs. The hotel was modern, clean and had incredible staff. As a family travelling with a baby, Cristal made sure we were not too high up in the hotel, upgraded us to a suite so the baby had space to play. Our room was spacious, clean invluded a cot for the baby and had the all the general free extras in hotels. Our additional requests were met immediately and so were requests for a late morning housekeeping. We opted to include the buffet breakfast with our stay and it was awesome. Best decision with a baby. Lots of variety, hot and cold and unlimited. Chef Jen was incredible. She made omelettes for guests and made them perfectly seasoned for my 2yr son. Staff members Joy and Elvis were always ready to get our table and baby seat ready when we arrived. Its these little details that made cristal so worth our stay in aby dhabi. I would go back again. 1st for its hospitality and 2nd for its location .
7 nachten verbleven in januari 2024

10/10 – Uitstekend

Evaristo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff couldn't do enough for you
3 nachten verbleven in januari 2024

10/10 – Uitstekend

visha

3 nachten verbleven in januari 2024

10/10 – Uitstekend

Noura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would go there again :)
10 nachten verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in januari 2024

8/10 – Goed

Negin

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad
The rooms don’t have coffee makers but the hotel is generally good for a few nights stay. The location was perfect for us but also nice to be able to walk around
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Amir

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Makram, Mississauga

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good locations
2 nachten verbleven in december 2023

8/10 – Goed

Josephus

2 nachten verbleven in december 2023

8/10 – Goed

Federico

Positief: Netheid, personeel en service
4 nachten verbleven in november 2023

10/10 – Uitstekend

YOUNGGYUN

1 nacht verbleven in december 2023

8/10 – Goed

Peter

Positief: Netheid, personeel en service en comfort kamer
Good Value, Comfortable hotel, decent location.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Jongeon

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Downtown에 위치하여, 편의시설 접근성이 좋았습니다.
5 nachten verbleven in november 2023

4/10 – Matig

ROCK CO LTD

Negatief: Netheid, comfort kamer
2 nachten verbleven in november 2023

8/10 – Goed

May Chan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in an older area next to a local mall with nothing much to offer except a pretty sufficient supermarket. The hotel venue itself is older and needs a facelift. There are a few good restaurants and bars in the building. The swimming pool is too warm and very small. Staff is friendly and helpful, they upgraded our room to a suite, and stored our luggage for a few days while we travel to Oman. Will recommend this hotel in general.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Hiva

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service !
1 nacht verbleven in november 2023

10/10 – Uitstekend

Nilsa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación y servicios. Me encantó la comodidad de la cama
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Niaz

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to shopping mall, lots of super markets restaurants
1 nacht verbleven in september 2023

10/10 – Uitstekend

Imelda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Truly the Best place I stayed in Abudhabi
My stay in your hotel was amazing. Joanna and the rest of her team provided an outstanding customer service to me and my relatives whom i havent seen in over 15 years! I would like to give a Bravo Zulu to Cangga who works at the dining or Mezzinine. He was always friendly and ensured we were always being taken care. One of the policies i did not like was the food being taken away because of the closing hour. I think just close the dining facility entrance at 10, but dont take the fiod away. The chef can stop, but the clearing should may be extended to at least 30 mins to an hour more while everyone is still there eating. I also would like to give a shout out to the lady who opened the pool door and sauna for us to use. Thank you!
3 nachten verbleven in september 2023

10/10 – Uitstekend

Khalid

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Even though our stay was short but we felt that the staff made us feel welcome and comfortable. They were very helpful , pleasant and courteous. In the near future I will most definitely stay at the hotel.
1 nacht verbleven in september 2023

8/10 – Goed

Osama

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023

8/10 – Goed

FARNOOSH

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was good.
1 nacht verbleven in augustus 2023

8/10 – Goed

FARNOOSH

Zakenreiziger, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Property is nice. Check in associates are not really friendly. Spa staff were super nice.
4 nachten verbleven in augustus 2023

6/10 – Redelijk

seyed Alireza

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in juli 2023
Reactie van Dafer Damaj op 3 aug 2023
Dear Seyed Alireza, Thank you for taking the time to leave a review for us! We truly appreciate your feedback and value your opinion. However, it seems that there was no specific comment provided along with the rating. We'd love to hear more about your experience with us so we can better understand how to improve and provide the best service possible.If you encountered any issues or have any suggestions, please don't hesitate to reach out to us directly. Your input is vital in helping us maintain and enhance the quality of our services. We strive to ensure every customer has a positive experience with us, and your insights can help us achieve that goal.Once again, thank you for your review, and we hope to hear more from you soon. If there's anything we can do to assist you further, please feel free to get in touch. Best Regards, Dafer DamajRevenue & Reservations Manager

6/10 – Redelijk

Morgan

1 nacht verbleven in juli 2023

8/10 – Goed

ori

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel
room is nice location is also good the only down side is the breakfast. Lest say i have seen much better
2 nachten verbleven in juli 2023
Reactie van Dafer Damaj op 3 aug 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our room and location to your liking. Your satisfaction is our top priority, and we appreciate your kind words in that regard.We apologize for any disappointment you experienced with our breakfast offerings. We truly value your feedback as it helps us identify areas where we can improve our services. Rest assured that your comments will be shared with our team, and we will work diligently to enhance our breakfast selection to meet and exceed your expectations.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Should you have any further concerns or suggestions, please don't hesitate to reach out to us directly. Your input is invaluable to us.Thank you once again for choosing to stay with us, and we look forward to having the pleasure of hosting you again soon.Best regards,Dafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Arlene Dane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023
Reactie van Dafer Damaj op 3 aug 2023
Dear Arlene Dane, Thank you so much for taking the time to rate our service with a perfect 10/10! We truly appreciate your positive feedback and are delighted that you had such a great experience with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any specific comments or suggestions that you'd like to share with us, we'd love to hear them. Your valuable feedback helps us to continuously improve and provide even better experiences to all our customers.Once again, thank you for your fantastic rating. We hope to have the pleasure of serving you again in the future. If you ever need any assistance, don't hesitate to reach out to us.Best Regards, Dafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Don’t hesitate to book this hotel. It’s fantastic, the employees are ALL friendly, efficient and professional. This hotel is conveniently located close to so many dining options in the city center that are all walkable. The rooms are updated, clean and spacious, there’s even a hotel bar that stays open until 5am! My son and went to Abu Dhabi for father/son trip and visited Ferrari World and Yas Island waterpark. We took taxis that were a quick 20 min ride and there was always a taxi parked outside the hotel ready for us to just hop in! Hats off to the staff and management at this property! When we visit Abu Dhabi again in the future, it’s a no brained, this is our spot!!
Reactie van Dafer Damaj op 9 jun 2023
Dear Leslie, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back soon!SincerelyDafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Dafer Damaj op 25 mei 2023
Dear Guest, Thank you for taking the time and effort in rating your stay at the Cristal Hotel Abu Dhabi.We look forward to welcoming you back soon!SincerelyDafer DamajRevenue & Reservations Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Gem in Downtown Abu Dhabi
Great hotel that is fairly central to most attractions in Abu Dhabi. The Cristal is a boutique hotel that offers relatively spacious rooms with modern amenities. Wifi was generally good, but upload speeds were a bit disappointing - I understand that upload speeds and internet access in general can be challenging in the UAE. Apart from that, the hotel was very good and provided great value for the price paid. Would recommend to others.
1 nacht verbleven in april 2023
Reactie van Dafer Damaj op 25 mei 2023
Dear Guest, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back soon!SincerelyDafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Tomer

2 nachten verbleven in april 2023
Reactie van Dafer Damaj op 19 apr 2023
Dear Tomer, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back soon!SincerelyDafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

E.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay!
Very good location, just behind the Mall. Easy to get to from/to aiport by bus, also loads of buses to move around, as bus stops are 3 minutes away from the hotel. Reception amazing; Annalyn thank you for being very accommodating; truly a superstar employee! Very clean hotel, nice facilities. I would stay there again.
1 nacht verbleven in maart 2023
Reactie van Dafer Damaj op 28 mrt 2023
Dear Guest, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back soon!SincerelyDafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Baljeet

4 nachten verbleven in maart 2023
Reactie van Dafer Damaj op 19 apr 2023
Dear Baljeet, Thank you for taking the time and effort in sharing your comments and feedback on your stay at the Cristal Hotel Abu Dhabi.Guest feedback is important to the hotel as it allows us to further understand where we are performing to an excellent standard and areas we can look to further improve.All of your kind comments have been shared with the management and team and everybody here is delighted to hear how much you enjoyed your stay with us.We look forward to welcoming you back soon!SincerelyDafer DamajRevenue & Reservations Manager

2/10 – Ontzettend slecht

Abdel Karim

Zakenreiziger, Reisde met partner
J'ai fais une erreur au niveau de la réservation concernant la date et j'avais déjà effectué le payement donc j'ai demandé à l'hôtel de me donner la chambre a une autre date par ce que je ne suis pas résidant et je n'allais pas être là à la date comme indiqué dans la réservation mais ils n'ont pas accepter, en conclusion j'ai pas utiliser la chambre. Tres décevant.
1 nacht verbleven in maart 2023
Reactie van Dafer Damaj op 10 mrt 2023
Dear Abdel Karim, Thank you for taking the time to review the Cristal Hotel Abu Dhabi.We truly value our guests’ feedback as it is from those we can continuously improve. However, we have applied the charges as per the terms and conditions stipulated in your booking & as your booking was made through Expedia, booking amendments or cancellations normally handled by the same source and not directly with the Hotel. Once again, thank you for your feedback and we sincerely hope that the above-isolated experience will not deter you from visiting us again.Sincerely,Dafer DamajRevenue & Reservations Manager

8/10 – Goed

Florence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gastfreundlich!
3 nachten verbleven in februari 2023
Reactie van Dafer Damaj op 8 mrt 2023
Dear Florence, Thank you for your review and for choosing The Cristal Hotel Abu Dhabi. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.SincerelyDafer DamajRevenue & Reservations Manager

4/10 – Matig

Makoto

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
シャワー 風呂に入る時お湯の調整難しく お湯の供給に勢いがなかった 設備古くお湯の圧力弱い部屋であったようです
1 nacht verbleven in maart 2023
Reactie van Dafer Damaj op 7 mrt 2023
Dear Makoto, Thank you for staying at the Cristal Hotel Abu Dhabi and sharing with us your recent experience.We are saddened to read that we did not meet your expectations during your stay. We truly value our guests’ feedback as it is from those we can continuously improve. Please rest assured your comments have been shared with the respective leaders for further investigation and remedial action where required.Once again, thank you for your feedback and we sincerely hope that the above-isolated experience will not deter you from visiting us again.Sincerely,Dafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Baljeet

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location in the city was perfect. We could walk to shops and cafes. My room was really nice with the seating area separate to the bedroom. Beds especially the pillows we’re comfortable. Room service and housekeeping attending our call very quickly. Will be staying there again in the near future.
3 nachten verbleven in februari 2023
Reactie van Dafer Damaj op 7 mrt 2023
Dear Baljeet, Thank you for sharing your feedback regarding your stay! We are glad that we were able to meet your expectations. Thank you for staying at the Cristal Hotel Abu Dhabi and we hope that you will consider us for your next visit.Sincerely, Dafer DamajRevenue & Reservations Manager

8/10 – Goed

Robert

Positief: Netheid, personeel en service en comfort kamer
5 nachten verbleven in februari 2023
Reactie van Dafer Damaj op 7 mrt 2023
Dear Robert, Thank you for your review and for choosing The Cristal Hotel Abu Dhabi. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.SincerelyDafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Nigel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2023
Reactie van Dafer Damaj op 7 mrt 2023
Dear Nigel, Thank you for your review and for choosing The Cristal Hotel Abu Dhabi. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.SincerelyDafer DamajRevenue & Reservations Manager

8/10 – Goed

Abdi, Seattle

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The property was nice and clean, the room was spacious and had a good view around the city of Abu Dhabi. The service was slow we had to call several times for iron and iron board and extra towels.
Reactie van Dafer Damaj op 7 mrt 2023
Dear Abdi, Thank you for your review and for choosing The Cristal Hotel Abu Dhabi. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.SincerelyDafer DamajRevenue & Reservations Manager

10/10 – Uitstekend

Stuart

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very welcoming at check-in/out. Polite and courteous. Arrived very late due to flight delay but the short stay was comfortable.

10/10 – Uitstekend

denny indrawan

2 nachten verbleven in december 2022

10/10 – Uitstekend

Maria antonietta

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relax e posizione ok
Hotel confortevole con tanti servizi
2 nachten verbleven in november 2022

10/10 – Uitstekend

KYUHO

1 nacht verbleven in november 2022
Reactie van Dafer Damaj op 6 dec 2022
Dear KYUHO. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.