Uitzicht op strand/zee

Beoordelingen van Oaks Glenelg Plaza Pier Suites

4.5 out of 5
Oaks Glenelg Plaza Pier Suites
16 Holdfast Promenade Glenelg, Glenelg, SA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 515 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 102 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1000 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dean

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
A real gem of a place. So comfortable with all we needed for our stay
2 nachten verbleven in mei 2024
Reactie van GSA op 14 mei 2024
Dear Dean, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Marcin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location with dining options within easy walking distance. Greet view of the water.
3 nachten verbleven in mei 2024
Reactie van GSA op 13 mei 2024
Dear Marcin, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Rick, Ingersoll

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great ocean views. Nice property.
2 nachten verbleven in april 2024
Reactie van DP op 19 apr 2024
Hello Rick,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 – Goed

Bernard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location by the beach; close to trams into the city; plenty of choice of food a close walk.
4 nachten verbleven in april 2024
Reactie van DP op 19 apr 2024
Hello Bernard,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 – Goed

Deanna

Reisde met familie
Positief: Netheid, personeel en service
Great location on the water Lots of dining options Easy to get to and from the city on the tram
4 nachten verbleven in april 2024
Reactie van DP op 19 apr 2024
Hello Deanna,Thank you for your feedback. We are delighted to learn that you enjoyed your stay. Looking forward to welcome you at our property again.

8/10 – Goed

Kristen

1 nacht verbleven in april 2024
Reactie van GSA op 28 apr 2024
Thank you Kristen for your valuable feedback.

10/10 – Uitstekend

Siddhartha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property, with great location - absolutely beachfront. We stayed in a premier ocean room which have lovely ocean views. Location is also quite close to the main dining strip at Glenelg. Room was functional if not necessarily the most spacious. Convenient parking and front staff was quite helpful and there are beach toys that you can borrow from the front desk as well. Overall good choice for a stay at Glenelg
Reactie van Hotel Manager op 8 apr 2024
Dear Siddhartha,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

10/10 – Uitstekend

PETER

2 nachten verbleven in april 2024
Reactie van Front Desk op 8 apr 2024
Thank you Peter for taking the time to review your recent stay

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying at the Oaks for 2 weeks. Had a one bedroom apartment overlooking the park that was perfect for 1-2 people. It had a good sized fridge, clothes washer, microwave, dishwasher and oven/stove. I might have cooked more, but too many good food options nearby. Perfect location.
15 nachten verbleven in maart 2024
Reactie van Oaks Glenelg Plaza Pier Suites op 7 apr 2024
Dear JenniferThank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Manager

10/10 – Uitstekend

PIT SEN

2 nachten verbleven in april 2024
Reactie van Dp op 26 apr 2024
Hello Pit Sen,Thank you for your feedback. Looking forward to welcoming you again at our property.

10/10 – Uitstekend

Kenneth, Parkville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, walking distance to beach, cafes, restaurants, bars and shops. Good size room, clean though a bit dated. Comfortable bed
3 nachten verbleven in maart 2024
Reactie van GSA op 25 mrt 2024
Dear Kenneth, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service
Fabulous location but the rooms are getting quite dated and need renovation
10 nachten verbleven in maart 2024
Reactie van GSA op 25 mrt 2024
Dear John, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Roy, Craigmore

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As an older couple we had a very safe,quiet ,relaxing couple of days. Suite was excellent, everything you needed was there or easily available from the reception where the staff were very polite and obliging. The menus in both the restaurant and sports bar could have been more varied, very little to tempt us .The position of hotel was excellent and so easy to get around. Beautiful beach right outside the hotel door. Most enjoyable stay ( we wish we had stayed longer). Highly Recommended.
2 nachten verbleven in maart 2024
Reactie van GSA op 24 mrt 2024
Dear Roy, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. We look forward to welcoming you again in the near future.

4/10 – Matig

Francois Igor

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place needs an uplift. Pretty dirty and would not recommend
4 nachten verbleven in maart 2024
Reactie van Front Desk op 18 mrt 2024
Thank you Francois for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.

6/10 – Redelijk

Luke

Reisde met familie
The apartments could use some modernisation as they are looking tired. Bath had mould around the edges and had no plug so couldn’t actually use the bath. Sofa had stains and there was limited utensils in the kitchen.
1 nacht verbleven in maart 2024
Reactie van Front Office Supervisor op 14 mrt 2024
Dear Luke,Thank you for taking the time to provide your feedback on your recent stay at the Oaks Glenelg Plaza Pier Suites.We are sorry to hear that your stay did not meet our usual high standards. Your concerns have been raised with our housekeeping department, so that these issues can be addressed accordingly.We sincerely hope that we get an opportunity to welcome you back for a future stay in Glenelg.

10/10 – Uitstekend

Terence

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As selected above
3 nachten verbleven in maart 2024
Reactie van Hotel Manager op 11 mrt 2024
Dear Terence,Thank you for taking time to review your recent stay with us.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Hotel Management Team.

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in november 2023
Reactie van Front Office Supervisor op 9 mrt 2024
Dear Heidi,Thank you for your feedback. We are glad to hear that you have enjoyed your stay with us and are looking forward to seeing you again in the near future.

8/10 – Goed

Tracey

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff were very friendly. Room was a great size. Loved the location. Few minor issues, Broken outdoor chair on the balcony that pinched the back of my leg when I sat on it. Bed side table near window wasn’t clean, still had sticky drink marks on it. Couldn’t get wifi to work in our room. Tried contacting reception via phone in the room but gave up after 2 hours of it being constantly engaged. No dish cloth provided, only a small green scourer. Couldn’t even use a flannel because we didn’t have one of those either. No where to keep our valuables when we went out as the safe provided had an out of order sign on it. Minor issues but when you’re paying $358 a night it’s not really acceptable.
1 nacht verbleven in maart 2024
Reactie van GSA op 4 mrt 2024
Dear Tracey, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback.

6/10 – Redelijk

Marie

2 nachten verbleven in februari 2024
Reactie van GSA op 28 feb 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

10/10 – Uitstekend

Marissa

2 nachten verbleven in februari 2024
Reactie van DP op 22 mrt 2024
Hello Marissa,Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg.We look forward to welcoming you again in the near future.

2/10 – Ontzettend slecht

Sau Lan Joanna

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
一次最差的入住體驗
被安排到一間最低質、空間超細的開放式房間205.1,二樓向城景,首晚零晨全層斷電過多小時,開陽台門通風,車輛噪音加上鄰居說話滋擾,床墊質低承托力差,空調聲大成噪音,整夜失眠,早上要求換房不果,唯有退房另找其他酒店,多花近千澳元,以往多次入住,一房兩房高層向海比較好!
3 nachten verbleven in februari 2024
Reactie van GSA op 23 feb 2024
Hello Sau,Thank you for taking the time to provide feedback on your recent stay at our property.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 – Uitstekend

Sue

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The noise of construction on the beach in front of us - all day Saturday - annoying but not the Oaks fault. VIEW WAS INCREDIBLE!
2 nachten verbleven in februari 2024
Reactie van GSA op 19 feb 2024
Dear Sue,Thank you for your valuable feedback.

10/10 – Uitstekend

Katrina

1 nacht verbleven in februari 2024
Reactie van Front Desk op 21 mrt 2024
Thank you Katrina for taking the time to review your recent stay. We look forward to welcoming you again in the future

10/10 – Uitstekend

Alfred

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super Lage
Super Lage
1 nacht verbleven in februari 2024
Reactie van Nik op 18 feb 2024
Thank you for your feedback.

2/10 – Ontzettend slecht

Shane

5 nachten verbleven in februari 2024
Reactie van Front Desk op 21 mrt 2024
Thank you Shane for your feedback

6/10 – Redelijk

Nick

Reisde met partner, Reisde met familie
For a self contained apartment it was very poorly provisioned - not enough plates, no coffee machine or plunger, no small vegetable knives, nothing like a salad bowl or platter to present food on at the table, very few prep equipment- no bowls, grater or colander, no paper towels to wipe up spills etc. There was so little equipment we didn’t bother with the dishwasher as we would have needed to run it after every meal in order to have plates available.
9 nachten verbleven in februari 2024
Reactie van GSA op 17 feb 2024
hank you for taking the time to review your recent stay with us at the Oaks Glenelg Plaza Pier Suites. We are very sorry to hear that you have left the hotel disappointed with your stay. Please accept our sincere apologies for not living up to our usual high standards. We sincerely hope that this does not deter you to stay with us in the future, as we would love an opportunity to welcome you back for your next stay in Glenelg with us.

8/10 – Goed

Montrell, Las Vegas

11 nachten verbleven in februari 2024
Reactie van Front Desk op 21 mrt 2024
Thank you Montrell for taking the time to review your recent stay

8/10 – Goed

Lucas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
By the beach
Nice hotel. Excellent location.
6 nachten verbleven in januari 2024
Reactie van GSA op 17 feb 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future

10/10 – Uitstekend

Catrina Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a fantastic stay. Highly recommend. So close to everything and beautiful view
3 nachten verbleven in februari 2024
Reactie van GSA op 17 feb 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future

8/10 – Goed

Brad

Positief: Netheid, personeel en service en voorzieningen
Great location but the check in and check out process needs to be improved.
4 nachten verbleven in februari 2024
Reactie van GSA op 17 feb 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future

10/10 – Uitstekend

Kenneth, Parkville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel walking distance to beach, cafes, restaurants, bars and shops. Big room, quiet, comfortable bed. Good pool
3 nachten verbleven in februari 2024
Reactie van GSA op 17 feb 2024
Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future

10/10 – Uitstekend

Darren

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and helpful staff on reception desk.
1 nacht verbleven in januari 2024
Reactie van Dilini op 5 feb 2024
Hello Darren,Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback and are delighted to learn that you enjoyed your stay. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.

6/10 – Redelijk

Lachlan

2 nachten verbleven in februari 2024
Reactie van GSA op 5 feb 2024
Thank you Lachlan for taking the time to provide feedback on your recent stay at our property.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 – Uitstekend

jenny

1 nacht verbleven in februari 2024
Reactie van GSA op 5 feb 2024
Thank you Jenny for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Tanya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Wonderful beach view. Spotless room. Comfortable beds. All the comforts of home. Great dining options. Everything we needed.
2 nachten verbleven in februari 2024
Reactie van Som op 4 feb 2024
Thank you for your feedback.

8/10 – Goed

Grant Trudi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
y
2 nachten verbleven in februari 2024
Reactie van GSA op 3 feb 2024
Thank you Grant for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

2/10 – Ontzettend slecht

Clive

7 nachten verbleven in januari 2024
Reactie van Front Desk op 21 mrt 2024
Thank you Clive for your feedback

6/10 – Redelijk

Jamie-Lee

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
3 nachten verbleven in januari 2024
Reactie van GSA op 3 feb 2024
Thank you Jamie for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Aki

1 nacht verbleven in januari 2024
Reactie van GSA op 3 feb 2024
Thank you Aki for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GSA op 3 feb 2024
Thank you Jamie for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All aspects of my stay were excellent.
1 nacht verbleven in januari 2024
Reactie van GSA op 29 jan 2024
Thank you Micheal for your valuable feedback.

8/10 – Goed

Carly

Reisde met partner
Beautiful resort on the beach. Enjoyed our stay
5 nachten verbleven in januari 2024
Reactie van GSA op 29 jan 2024
Thank you Carly for your valuable feedback.

8/10 – Goed

Kendall

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van GSA op 3 feb 2024
Thank you Kendall for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay . Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Office Supervisor op 25 jan 2024
Dear David,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Front Office Supervisor op 25 jan 2024
Dear Robert,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Annette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Office Supervisor op 25 jan 2024
Dear Annette,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 – Uitstekend

Rosanna

1 nacht verbleven in januari 2024
Reactie van Front Office Supervisor op 25 jan 2024
Dear Rosanna,Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 – Goed

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Front Office Supervisor op 20 jan 2024
Dear Stacey,Thank you for taking the time to provide your feedback. We are glad to hear that you have enjoyed your stay with us and are looking forward to an opportunity to welcome you back for your future stay in Glenelg.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay overlooking the beach. Apartment was great. Really nice place to be. Not so sure about having to pay $22 a day parking. Given room tarrifs parking should be complimentary. Other than that, a top place
5 nachten verbleven in januari 2024
Reactie van OAKS op 17 jan 2024
Dear Michael, Thank you for taking the time to review your recent stay. We are delighted to learn that you enjoyed your stay, and that we met many of your expectations for your visit to Glenelg. Your feedback has been shared with our team to continue to inspire and motivate them to deliver exceptional guest service. We look forward to welcoming you again in the near future.

4/10 – Matig

Thomas

Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
the hotel room could do with a little attention
The room was a bit old and tired, with broken buttons on the toilet and unfinished patching on the walls in the bedroom. The bedroom clock was broken and did not display the correct time. Although the view was good, the condition of the rooms in terms of their maintenance was less than I would have expected for a hotel room of that class and price.
2 nachten verbleven in januari 2024
Reactie van Oaks op 17 jan 2024
Dear Thomas, Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.