Terras

Beoordelingen van Terrace Hotel Adelaide

3.5 out of 5
Terrace Hotel Adelaide
208 South Terrace, Adelaide, SA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 393 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 429 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 123 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1002 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Louise

Reisde met familie
Positief: Netheid, voorzieningen
The room was clean and the price was more affordable compared to other hotels of similar quality. However, I was disappointed with the $15 per day parking fee for hotel guests. Additionally, the location wasn't very convenient for accessing the gallery and museum, requiring a 30-minute walk to reach the popular area. Overall, while the room was satisfactory, these factors would make me hesitant to stay here again.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Bas

Positief: Personeel en service
2 nachten verbleven in mei 2024
Reactie van Nure Tamanna- Duty Manager op 13 mei 2024
Hi Bas,Thank you for choosing to stay with us and for the review. We hope to see you again in the near future. Kind Regards,

6/10 – Redelijk

Massimiliano

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Nure Tamanna- Duty Manager op 8 mei 2024
Hi Massimiliano,Thank you for choosing to stay with us and for the review. We hope to see you again in the near future! Kind Regards,

10/10 – Uitstekend

Liza

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were wonderful, rooms cleaned and replenished perfectly . Beds very comfortable
8 nachten verbleven in april 2024
Reactie van Nure Tamanna- Duty Manager op 23 apr 2024
Hi Liza,Thank you for choosing to stay with us and for the lovely review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,

8/10 – Goed

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy to get to Adelaide oval and Market. Staff were very helpful. Parking is an added cost.
2 nachten verbleven in april 2024
Reactie van Nure Tamanna- Duty Manager op 11 apr 2024
Hi Joseph,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future! Kind Regards,

10/10 – Uitstekend

andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No were outside for smokers on or near site including bin
4 nachten verbleven in maart 2024
Reactie van Nure Tamanna- Duty Manager op 30 mrt 2024
Hi Andrew,Thank you for choosing to stay with us and for the beautiful review. We are very happy to know that you have enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future! Kind Regards,

6/10 – Redelijk

Davina

Positief: Netheid
Negatief: Personeel en service
A smile from employees would lighten the atmosphere. Crazy daily $10 rebate system if you don't have the room cleaned. Only you don't get the $10. I made a mistake booking this expensive stay.
5 nachten verbleven in maart 2024
Reactie van Vishnu op 22 mrt 2024
Dear Davina,Thank you for your feedback. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was clean and the bed very comfortable, wi-fi kept dropping out and there was no Infomation on facilities available.
2 nachten verbleven in februari 2024
Reactie van Nure Tamanna- Duty Manager op 25 feb 2024
Hi Jennifer,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future.Kind Regards,

10/10 – Uitstekend

Marianne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and comfortable on the fourth floor.
1 nacht verbleven in februari 2024
Reactie van Simar op 24 feb 2024
Hello MarianneGreetings!Thank you for your recent stay at Hotel Terrace and we value your feedback. We would love to see you back againWarm RegardsSimar Duty Manager

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff very helpful and accommodating. I asked for a Microwave to use during my stay and was provided with one. Also the bed and especially the pillows was very Comfortable. Thank you.
2 nachten verbleven in februari 2024
Reactie van Vishnu op 16 feb 2024
Dear Rebecca,Thank you for your providing your feedback!We are pleased to read you had an enjoyable stay with us.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

10/10 – Uitstekend

yichi

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
T
1 nacht verbleven in februari 2024
Reactie van Vishnu op 16 feb 2024
Dear Yichi,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

8/10 – Goed

Matthew

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
A very comfortable bed, nice bath, easy parking and quiet. Thanks
2 nachten verbleven in januari 2024
Reactie van Vishnu op 16 feb 2024
Dear Matthew,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

8/10 – Goed

Murray

Reisde met partner
Safe, quiet, easy parking
2 nachten verbleven in januari 2024
Reactie van Vishnu op 16 feb 2024
Dear Murray,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

10/10 – Uitstekend

Xuan Luan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Vishnu op 16 feb 2024
Dear Xuan,Thank you for your providing your feedback score.We hope to welcome you back in the futureKind regardsVishnu KrishnanFront Office Manager

4/10 – Matig

Dale

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Issues at check in the price we were told on the phone was different to what they asked us to pay, broken fridge that would make horrible sound's at night so had to switch it off at the power, shower had zero pressure and felt like a waste of a shower, toilet paper was cheap 1 ply. We have been staying at the hotel everytime we came to adelaide for the last 2years and this trip we noticed the quality of the hotel go down a long way
2 nachten verbleven in januari 2024
Reactie van Vishnu op 16 feb 2024
Dear Dale,Thank you for providing your feedback.We disappointed to read you stay was disrupted with the above highlighted issues.We will definitely share your comments with the management. We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 – Uitstekend

Gordon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the location across the road from parks
1 nacht verbleven in januari 2024
Reactie van Vishnu op 16 feb 2024
Dear Gordon,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 – Uitstekend

Karthik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Vishnu op 16 feb 2024
Dear Karthik,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 – Goed

Julia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van vishnu op 16 feb 2024
Dear Julia,Thank you for stay at the Terrace Hotel!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 – Goed

Alana

Reisde met familie
Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van Vishnu Krishnan op 16 feb 2024
Dear Team,Thank you for providing your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 – Redelijk

Yi

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room has refurbished part yet some really outdated part, eg the room door doesn't properly so there was a lot of banging noise. Also the sound proofness isn't too good
1 nacht verbleven in december 2023
Reactie van vishnu op 16 feb 2024
Dear Team,Thank you for providing your feedback.We definitely share your feedback with the management.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff, good facilities and location. Stayed a number of times
1 nacht verbleven in december 2023
Reactie van Vishnu op 17 dec 2023
Dear David.Thank you so much for your valuable feedback!We look forward to welcoming you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 – Goed

Ly Eng

Zakenreiziger
Positief: Personeel en service
Good location for city stay
2 nachten verbleven in december 2023
Reactie van Vishnu op 17 dec 2023
Dear Wendy.Thank you so much for your valuable feedback!We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 – Redelijk

Wendy

Positief: Netheid, personeel en service
It took 3 room changes in middle of the night to get one where the glass patio doors didn’t rattle despite me stuffing with tissues and locks and handles loose. Not an isolated case as others also complained at breakfast and the drafts caused whistling and the curtains to blow outwards. Staff were very understanding and accommodated my move each time but not much sleep. Also walls thin so noisy neighbours
2 nachten verbleven in december 2023
Reactie van vishnu op 17 dec 2023
Dear Wendy.Thank you so much for your valuable feedback!We shall definitely share your feedback with the team and try to make necessary improvements.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 – Redelijk

Julia

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It’s okay, bed comfortable but AC wasn’t good and very tired decor
2 nachten verbleven in december 2023
Reactie van Vishnu Krishnan op 17 dec 2023
Dear Julia,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

6/10 – Redelijk

Lee Fong

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was quite dusty when I first check in. The fridge has stain. So I literary has to clean the room especially the table top and shelves. I stayed for 14 nights but there was no free taxi to the airport while I check other hotel they do offer free taxi services to the airport. The staff were friendly and very helpful to attend to my request though.
7 nachten verbleven in november 2023
Reactie van Vishnu op 25 nov 2023
Dear Lee,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

10/10 – Uitstekend

?

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The landscape from hotel is very beautiful!
7 nachten verbleven in november 2023
Reactie van Nure Tamanna- Duty Manager op 17 nov 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that your stay was great. Hope you visit us soon again in the near future. Kind Regards,

6/10 – Redelijk

Mikkel Ib

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Vishnu op 14 nov 2023
Thank you Mikkel for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager.

10/10 – Uitstekend

JOHN

2 nachten verbleven in november 2023
Reactie van vishnu op 14 nov 2023
Thank you John for your wonderful feedback.Look forward to welcoming you back Kind regards,Vishnu KrishnanFront Office Manager.

10/10 – Uitstekend

Alan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Nure Tamanna- Duty Manager op 7 nov 2023
Hi Alan,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you had a great stay. Hope you visit us soon again in the near future. Kind Regards,

6/10 – Redelijk

luci

Reisde met familie
Positief: Personeel en service
It was good for a quick stay but very basic! Bathrooms need revamping and it was quite noisy, not good soundproofing at all!
1 nacht verbleven in november 2023
Reactie van Vishnu op 7 nov 2023
Thank you Luci for your feedbackWe will definitely share your feedback with the rest of the teamKind regards,Vishnu Krishnan

2/10 – Ontzettend slecht

Jayne

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not great. Thankfully only a quick overnight start.
1 nacht verbleven in november 2023
Reactie van Vishnu op 7 nov 2023
Thank you Jayne.We are disappointed to read you had a disappointing stay with us.We hope to welcome you back to the future.Kind regards,Vishnu Krishnan

6/10 – Redelijk

Barbara

Positief: Netheid, personeel en service en comfort kamer
Family visit
Stayed here last year before joining the Ghan. A bit disappointed that evening meals were not available this time and thought the alternative was too expensive, also thought there should have been more toiletries available in the room.
4 nachten verbleven in oktober 2023
Reactie van Vishnu op 7 nov 2023
Dear Barbara,Thank you for your feedback.We hope to welcome you back in the future.Kind regards,Vishnu Krishnan

10/10 – Uitstekend

Cynthia

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023
Reactie van Nure Tamanna- Duty Manager op 31 okt 2023
Hi Cynthia,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future.Kind Regards,

10/10 – Uitstekend

Paula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to the St Andrew’s Hospital and the city.
2 nachten verbleven in oktober 2023
Reactie van Nure Tamanna- Duty Manager op 14 okt 2023
Hi Paula,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

8/10 – Goed

Rachel

1 nacht verbleven in oktober 2023
Reactie van Vishnu op 7 nov 2023
Dear Rachel,Thank you for your feedback score.Kind regards,Vishnu Krishnan

10/10 – Uitstekend

Nuchanart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Nure Tamanna- Duty Manager op 4 okt 2023
Hi Nuchanart,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,

10/10 – Uitstekend

Sunil

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good experience thanks
2 nachten verbleven in september 2023
Reactie van Nure Tamanna- Duty Manager op 4 okt 2023
Hi Sunil,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. Hope you visit us soon again in the near future. Kind Regards,

10/10 – Uitstekend

Wendy

1 nacht verbleven in september 2023
Reactie van Nure Tamanna- Duty Manager op 14 okt 2023
Hi Wendy,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

6/10 – Redelijk

JACQUELINE

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
It appears that they are doing up the hotel Some of the bathroom fittings are old and need a very good clean to get rid of the mould
4 nachten verbleven in september 2023
Reactie van Vishnu op 15 okt 2023
Dear Jaqueline,Thank you for your feedback.We shall definitely address the above comments with the respective team member We hope to welcome you back in the future.Kind regards,Vishnu KrishnanFront Office Manager

8/10 – Goed

Jodie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location, close to tram, shopping etc. Have stayed there many times.
1 nacht verbleven in september 2023
Reactie van Shreyas op 29 sep 2023
Hello Jodie,Thank you for taking the time to give us your feedback.We hope to see you again soon!Best Regards,Shreyas - Duty Manager

6/10 – Redelijk

Joshua

Positief: Netheid, staat van de accommodatie en faciliteiten
It was just average for me
3 nachten verbleven in september 2023
Reactie van Nure Tamanna- Duty Manager op 18 sep 2023
Hi Joshua,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. Hope you visit us soon again in the near future, so that we have the opportunity to make your stay more comfortable. Kind Regards,

8/10 – Goed

Anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Noisy Cleaners.
All good except cleaners were very noisy at 7ish on a Saturday morning. Talking very loudly.
2 nachten verbleven in september 2023
Reactie van Vishnu op 14 sep 2023
Dear Anne,Thank you for your feedback and we will share it with the rest of the team.We hope to welcome you back in the future.Kind regards,Vishnu KrishnanAssistant Front Office Manager

8/10 – Goed

Loretta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Nure Tamanna- Duty Manager op 5 sep 2023
Hi Loretta,Thank you for choosing to stay with us. We are glad to know that you had a pleasant stay with us. We look forward to your next stay.Kind Regards,

8/10 – Goed

Erica

1 nacht verbleven in augustus 2023
Reactie van Nure Tamanna- Duty Manager op 5 sep 2023
Hi Erica,Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you have enjoyed your stay. Hope you visit us soon again in the near future. Kind Regards

8/10 – Goed

Christina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were excellent. Everything was amazing
1 nacht verbleven in augustus 2023
Reactie van Ronu-Front Office Manager op 26 aug 2023
Hi Christina,Thanks for the review and your recent stay with Terrace Hotel Adelaide. We are glad that you enjoyed your stay and found our team excellent. Looking forward to your next visit

10/10 – Uitstekend

Trevor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service was excellent
2 nachten verbleven in augustus 2023
Reactie van Shreyas op 24 aug 2023
Hello Trevor,Thank you for sharing your feedback with us, we're glad to hear you had a comfortable stay with us.Best Regards,Shreyas - Duty Manager

8/10 – Goed

Judy

1 nacht verbleven in augustus 2023
Reactie van Nure Tamanna- Duty Manager op 18 aug 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you enjoyed the stay. Hope you visit us soon again in the near future. Kind Regards

10/10 – Uitstekend

Garry and Sherrene

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very pleasant staff did everything to please
1 nacht verbleven in augustus 2023
Reactie van Nure Tamanna- Duty Manager op 18 aug 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the lovely review. We are pleased to know that you loved our service. Hope you visit us soon again in the near future. Kind Regards

10/10 – Uitstekend

Beth

1 nacht verbleven in augustus 2023
Reactie van Shreyas op 24 aug 2023
Hello Beth,We are glad you had a comfortable stay with us.Hope to see you soon again!Thank you,Shreyas - Duty Manager

8/10 – Goed

Sarah

1 nacht verbleven in juli 2023
Reactie van Nure Tamanna- Duty Manager op 18 aug 2023
Thank you for choosing to stay at The Terrace Hotel Adelaide, also for the review. We are glad to know that you loved your stay. Hope you visit us soon again in the near future. Kind Regards