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Beoordelingen van Country Inn & Suites by Radisson, Albany, GA

2.5 out of 5
Country Inn & Suites by Radisson, Albany, GA
2809 Nottingham Way, Albany, GA

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 301 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 238 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 187 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 142 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 133 van 1001 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Clark

Zakenreiziger
Positief: Personeel en service
Place is clean but owners need to clean hallway carpet and repaint hallway walls. Rooms are ok. Many seals broken on windows.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Taj

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was delicious and the staff was extremely polite and helpful
Reactie van Joy op 13 mei 2024
Thank you so much for your great review. This review will motivate my staff to work even harder to please the guests!! Thank you for your business!

10/10 – Uitstekend

Taj

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast is the most delicious ever!
4 nachten verbleven in mei 2024
Reactie van Joy op 13 mei 2024
Thank you so much for your great review. This review will motivate my staff to work even harder to please the guests!! Thank you for your business!

10/10 – Uitstekend

quantisha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Joy op 13 mei 2024
Thank you so much for your great review. This review will motivate my staff to work even harder to please the guests!! Thank you for your business!

2/10 – Ontzettend slecht

Elshamika A.

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
WORSE EXPERIENCE EVER!! WE WERE GIVEN A ROOM THAT WAS ALREADY OCCUPIED!! Luckily enough the person wasn’t in the room when my husband keyed. There were sneakers in the room already!! They ran out of towels and didn’t have working ice machine on the 2 and 3rd floors. The place need a serious overhaul and renovation
1 nacht verbleven in mei 2024
Reactie van Joy op 13 mei 2024
Our apologies. We will look into this and get the issues corrected. We thank you for your business. We thank you for your review.

2/10 – Ontzettend slecht

Kenya

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had to put the sheets on the bed myself and the room has not properly cleaned. Some excuse about the washer or dryer. Short on staff. Someone kept knocking asking if I needed towels when there were like 30 rooms that needed to be cleaned. Was not able to rest properly.
1 nacht verbleven in mei 2024
Reactie van Joy op 13 mei 2024
Our apologies. We will look into this and get the issues corrected. We thank you for your business. We thank you for your review.

4/10 – Matig

Katrina

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Couldnt do early checkin, no snacks in vending machine, door wouldn’t unlock unless you did a trick, no clean towels for day 2, air conditioner was noisy
2 nachten verbleven in mei 2024
Reactie van Joy op 13 mei 2024
Our apologies. We will look into this and get the issues corrected. We thank you for your business. We thank you for your review.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joy op 13 mei 2024
Thank you so much for your great review. This review will motivate my staff to work even harder to please the guests!! Thank you for your business!

8/10 – Goed

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All and all everything was just fine, the breakfast could use some more choices
3 nachten verbleven in april 2024
Reactie van Joy op 13 mei 2024
Thank you so much for your great review. This review will motivate my staff to work even harder to please the guests!! Thank you for your business!

8/10 – Goed

amy, Panama City

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Joy op 29 apr 2024
Thank you for taking the time to complete our survey and share your experience! We strive to give you a wonderful experience, and I am very happy to discover that we were able to give you mostly a pleasant and comfortable stay; though I can see from your survey that we still have areas that we can do better next time.

10/10 – Uitstekend

Jerome

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024
Reactie van Joy op 29 apr 2024
Thank you for taking the time to complete our survey and share your experience! We strive to give you a wonderful experience, and I am very happy to discover that we were able to give you mostly a pleasant and comfortable stay; though I can see from your survey that we still have areas that we can do better next time.

2/10 – Ontzettend slecht

Brandy

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms need a major updating! The smoke alarm was pulled out and wires hanging in my room.
1 nacht verbleven in april 2024
Reactie van Joy op 29 apr 2024
We appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. We apologize sincerely that there was issues you encountered during your stay. Your feedback is very important to us and we can assure you that we will use this information to give you a five star experience in subsequent visits.

8/10 – Goed

Lynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ac in our first room at check in was broken, but the front desk clerk quickly gave us a new room! The breakfast staff was awesome and very friendly! Awesome breakfast to get our morning started. If you stay here look up Carter's fried chicken! You won't be disappointed!
1 nacht verbleven in april 2024
Reactie van Joy op 29 apr 2024
Thank you for taking the time to complete our survey and share your experience! We strive to give you a wonderful experience, and I am very happy to discover that we were able to give you mostly a pleasant and comfortable stay; though I can see from your survey that we still have areas that we can do better next time.

8/10 – Goed

Dawnyell

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024
Reactie van Joy op 29 apr 2024
Thank you for taking the time to complete our survey and share your experience! We strive to give you a wonderful experience, and I am very happy to discover that we were able to give you mostly a pleasant and comfortable stay; though I can see from your survey that we still have areas that we can do better next time.

10/10 – Uitstekend

Tara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my man enjoyed our stay. The bed was very comfortable..
1 nacht verbleven in april 2024
Reactie van Joy op 29 apr 2024
Thank you for taking the time to complete our survey and share your experience! We strive to give you a wonderful experience, and I am very happy to discover that we were able to give you mostly a pleasant and comfortable stay; though I can see from your survey that we still have areas that we can do better next time.

10/10 – Uitstekend

Allen, Tequesta

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
In need of updating. Bathroom cleanliness substandard. Breakfast had much to be desired.
1 nacht verbleven in april 2024
Reactie van Joy op 10 apr 2024
Thank you for letting us know of your stay with us and your suggestions we take them seriously. We will work on the issues. We thank you for your business.

4/10 – Matig

Tara

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I have stayed here several times and each time it gets worse. This time the tv never worked despite me calling because someone had stolen the power cable. The floors are perpetually sticky. The heated indoor pool is never heated. The staff is quite rude and housekeeping doesn’t know the meaning of the do not disturb sign. I work at night and sleep during the day and they knock and wake me up everyday. Sometimes as far as trying to come in The room but the chain is on. I won’t stay here again!!
3 nachten verbleven in maart 2024
Reactie van Joy op 10 apr 2024
Our apologies for the unpleasant experience. We will look into the issues. We thank you for your review. We thank you for your business!

2/10 – Ontzettend slecht

Chakeitha

2 nachten verbleven in maart 2024
Reactie van Joy op 29 apr 2024
We also appreciate your comments regarding the ways that we can improve upon the guest experience in our hotel and we want you to know that the matters you mentioned are being addressed. We apologize sincerely. Your feedback is very important to us and we can assure you that we will use this information to give you a five star experience in subsequent visits.

4/10 – Matig

Michael

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Room was dirty, no toilet paper, drawers wouldnt stay in the dresser or tables bc the floor wasn’t level.
1 nacht verbleven in maart 2024
Reactie van Joy op 27 mrt 2024
Our apologies for not so pleasant stay with us. We will most certainly look into these issues and have them corrected. We thank you for your business. We thank you for your review.

6/10 – Redelijk

Tommy

2 nachten verbleven in maart 2024
Reactie van Joy op 1 apr 2024
Thank you for your review. Thank you for your business!

4/10 – Matig

Cynthia

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Hotel was old and run down. We decided to stay there because usually they’re very nice. This was the exception to the rule. I killed one flying bug and found bug carcasses while checking for bedbugs-which we did not find. Toilet seat is stained terribly. We slept in the same bed even tho there were 2 because the sheets were stained on one of them. Also, stained bedspread was stained. Read the reviews-they’re pretty accurate. This hotel has fallen out of grace with us!
1 nacht verbleven in maart 2024
Reactie van Joy op 27 mrt 2024
Our apologies for not so pleasant stay with us. We will most certainly look into these issues and have them corrected. We thank you for your business. We thank you for your review.

2/10 – Ontzettend slecht

Macey

1 nacht verbleven in maart 2024
Reactie van Joy op 31 mrt 2024
Our apologies.

10/10 – Uitstekend

Joel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Customer service
1 nacht verbleven in maart 2024
Reactie van joy op 13 mrt 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn and Suites Albany, GA. We sincerely appreciate and value your feedback as a expedia member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

2/10 – Ontzettend slecht

Jenna

1 nacht verbleven in maart 2024
Reactie van Joy op 31 mrt 2024
our apologies.

6/10 – Redelijk

Anne

Negatief: Netheid, staat van de accommodatie en faciliteiten
Room did not have a desk chair, no clock, bathroom had a marred bathtub, wall in bathroom has been unprofessionally repaired. The upholstered chair in the room was stained. I would not stay here again.
1 nacht verbleven in februari 2024
Reactie van Joy op 20 feb 2024
Our apologies. We will look into the issues you have mentioned and get them corrected. Thank you for your review. Thank you for your business!

10/10 – Uitstekend

ALESHIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and quiet property.
3 nachten verbleven in februari 2024
Reactie van Joy op 18 feb 2024
Thank you for your kind words about our property. Thank you for your great review. Thank you for your business.

8/10 – Goed

Tommy

Reisde met een groep
Positief: Comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Trash in the fridge.. Empty soap paper on the tub ledge...
2 nachten verbleven in februari 2024
Reactie van Joy op 12 feb 2024
Please accept our apologies for the room not being thoroughly checked for the rental. We will take your review and train the staff members. We thank you for your review. We thank you for your business.

2/10 – Ontzettend slecht

Eddie

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This wasn't good at all. The bed was worn out in the middle which caused my back to hurt, the breakfast was terrible and hard, and the night clerk was not helpful. I wasted $150 on staying here and I won't be staying here ever again.
1 nacht verbleven in februari 2024
Reactie van Joy op 11 feb 2024
Our apologies for the staff members' services and room issues as well as breakfast issues. We will certainly train the staff members to do a better job at the service level. We thank you for letting us know. We appreciate your business.

10/10 – Uitstekend

Benisha

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The stay was nice I do think they need to repaint and redo the rooms a little for small damages
1 nacht verbleven in februari 2024
Reactie van Joy op 9 feb 2024
Thank you for your kind review. Thank you for your comments. Yes we are working to make it better slow but sure progress is being made. Thank you for your review. Thank you for your business!

4/10 – Matig

Jeremiah

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Joy op 30 jan 2024
Our apologies. We thank you for your review. We thank you for your business.

10/10 – Uitstekend

Dameca

1 nacht verbleven in januari 2024
Reactie van Joy op 11 feb 2024
Thank you for your great review. Thank you for your business!

8/10 – Goed

CEDRIC

1 nacht verbleven in januari 2024
Reactie van Joy op 25 jan 2024
Thank you for your great review. Thank you for your business. See you again soon!

2/10 – Ontzettend slecht

Brian

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
Beds felt like 20 years old
1 nacht verbleven in januari 2024
Reactie van Joy op 25 jan 2024
Our apologies. We will look into this issue and get it corrected. Thank you for your review. Thank you for your business!

10/10 – Uitstekend

Bennet

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Joy op 25 jan 2024
Thank you for your great review. Thank you for your kindness. Thank you for your business.

10/10 – Uitstekend

Timothy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Joy op 25 jan 2024
Thank you for your kind review. Thank you for your business.

10/10 – Uitstekend

Garrianna

Reisde met familie
2 nachten verbleven in januari 2024
Reactie van Joy op 16 jan 2024
Thank you for your great review. Thank you for your business!

4/10 – Matig

Janelle

1 nacht verbleven in januari 2024
Reactie van Joy op 9 feb 2024
Our apologies for not pleasant stay with us. We will make it better. We thank you for your review. We thank you for your business.

6/10 – Redelijk

avery

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in december 2023
Reactie van Joy op 9 jan 2024
Thank you for your review. Thank you for your business!

8/10 – Goed

Michelle

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Joy op 9 jan 2024
Thank you for your great review! Thank you for your business!

2/10 – Ontzettend slecht

Jaylan

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nasty as hell
3 nachten verbleven in december 2023
Reactie van Joy op 9 jan 2024
Oh my goodness, Something really did not go right for your at our hotel. We will look in to the review and get the situation corrected. We thank you for your review. We thank you for your business!

10/10 – Uitstekend

Antonio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Joy op 31 jan 2024
Thank you for your kind review. My staff and I are very appreciative of your review and your business!

8/10 – Goed

Jette, Harlem

1 nacht verbleven in december 2023
Reactie van Joy op 19 jan 2024
Thank you for your great review. Thank you for your kindness. Thank you for your business!

10/10 – Uitstekend

Sakita

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Joy op 1 jan 2024
Thank you for your great scores! Thank you for your kindness! Thank you for your business!

4/10 – Matig

Donald

Negatief: Netheid, staat van de accommodatie en faciliteiten
Needs more updating done. Floors good furniture in room was disgusting. The desk chair was worn out or broken. Bathroom mirror was spotty or needed replaced and the wall repair in two areas looked terrible. For what is charged for a night here is terribly high and for the area.
1 nacht verbleven in december 2023
Reactie van Joy op 25 dec 2023
Our apologies. We will work on the issues you have mentioned and get them resolved. Thank you for your review and thank you for your business!

4/10 – Matig

Felicia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The first room I stayed in the door would not pull all the way close to lock. The front desk clerk (white guy) suggested I would be okay once I go in and put the latch on I would be okay…As if I don’t have any plans to leave and renter my room at my leisure. He finally gave me another room. The skirt on the bed was nasty and two roaches was walking across the walls. Never again and what a waste of my money.
1 nacht verbleven in december 2023
Reactie van Joy op 25 dec 2023
Our apologies. We will work on the issues you have mentioned and get them resolved. Thank you for your review and thank you for your business!

10/10 – Uitstekend

Todd

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Joy op 25 dec 2023
Thank you for your great scores of our hotel. Thank you for your kindness! Thank you for your business!

10/10 – Uitstekend

Demontarious

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Joy op 25 dec 2023
Thank you for your great scores of our hotel. Thank you for your kindness! Thank you for your business!

4/10 – Matig

Natrina

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Joy op 25 dec 2023
Our apologies. We will work on the issues you have mentioned and get them resolved. Thank you for your review and thank you for your business!

10/10 – Uitstekend

Sakita

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Joy op 25 dec 2023
Thank you for your great scores of our hotel. Thank you for your kindness! Thank you for your business!

10/10 – Uitstekend

Michael

Reactie van Joy op 9 feb 2024
Thank you for your kind review. Thank you for your business!