Exterieur

Beoordelingen van La Quinta Inn by Wyndham Albuquerque Northeast

2.5 out of 5
La Quinta Inn by Wyndham Albuquerque Northeast
5241 San Antonio Dr Ne, Albuquerque, NM

Beoordelingen

7,2

Goed

Gastenscore: 10 - Uitstekend. 448 van 1394 beoordelingen" "
Gastenscore: 8 - Goed. 381 van 1394 beoordelingen" "
Gastenscore: 6 - Redelijk. 239 van 1394 beoordelingen" "
Gastenscore: 4 - Matig. 168 van 1394 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 158 van 1394 beoordelingen" "

7,2/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Theresa

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
conveniently located, it is not recommended it is a rundown hotel motel.
5 nachten verbleven in maart 2024

4/10 – Matig

Jerry

Reisde met partner
Negatief: Netheid, personeel en service
Dirty floors in room. Check staff seemed in negative mood
1 nacht verbleven in mei 2024

8/10 – Goed

Laura

Reisde met familie
The floor of my room was rather dirty,but it was good overall. Good service,pretty clean,pretty quiet.
1 nacht verbleven in mei 2024

6/10 – Redelijk

David

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

roya

Reisde met familie
good but busy
1 nacht verbleven in mei 2024

8/10 – Goed

J. Cory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

6/10 – Redelijk

King Philip

Zakenreiziger, Reisde met familie en kleine kinderen
Focus on cleaning the bathroom especially the bathtub
2 nachten verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear King philip,Thank you for your feedback. I will share your comments with our team

4/10 – Matig

C

Negatief: Netheid, staat van de accommodatie en faciliteiten
The room was dirty. There was a piece of bread under the desk, and there were ants. Towels were used. There were makings from where you wash your hands, and the water sits there and hardens. The bed sheets were dirty with red candy stains. The bathroom was unclean, and dried urine was on the toilet seat. I used to come here a few years back. I am disappointed that this hotel has lowered its value. Customer service was good. We were greeted, and the person explained the papers being signed. The room location for the price is high. In the morning, children were running around making noise, which is expected. The room needed cleaning!
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear c, We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. You signed our stay agreement and policies at front office during check in. It clearly states that we provide all of our guest 20 minutes to check the room. If the room is not up to your satisfaction, we can either change the room or give you full refund. We have staff on 24 hours a day to address any issue or concerns our guests may have during their stay. In the future if you report the issues they will be addressed. Again we thank you for your feedback and hope you give us another opportunity to better serve you in future.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk helped me when I had to emergency order an electrical transformer cord for my CPap machine which I had forgotten.
3 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Richard, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.

8/10 – Goed

Marilyn

Reisde met familie
Positief: Netheid, personeel en service
Clean. Had to walk around to front to access lobby breakfast. Had to call for housekeeping otherwise only every 3 days.
4 nachten verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Marilyn, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

6/10 – Redelijk

Germaine

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Too small and bed uncomforable
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Germaine, We apologize for the inconveniences you had while you were with us. We strive to deliver a comfortable experience for our guests, and we regret that we missed the mark. We hope to have the opportunity to deliver a more pleasant experience for you next time.

2/10 – Ontzettend slecht

Joe

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cancel my room as soon as I got into town.
1 nacht verbleven in mei 2024

4/10 – Matig

Lana

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The property needs updating. There is no fan in bathroom. Floors extremely dirty.
3 nachten verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Lana, We apologize for the inconveniences you had while you were with us. We strive to deliver a comfortable experience for our guests, and we regret that we missed the mark. We hope to have the opportunity to deliver a more pleasant experience for you next time.

6/10 – Redelijk

David

Zakenreiziger
Negatief: Personeel en service
Hmmm
2 nachten verbleven in mei 2024

8/10 – Goed

maryjane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Maryjane,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 – Uitstekend

Paul

Friendly staff and clean, spacious rooms.
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Paul,We are delighted you enjoyed your time with us and look forward to welcoming you back

6/10 – Redelijk

Dolores

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It seemed run down, need of updates to things like tub, mold on the ceiling, stairs deteriorating, smelled, breakfast was very minimal,did have waffle machine, but not much else.
2 nachten verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear DoloresYour comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We hope to welcome you back soon for an even better stay.

10/10 – Uitstekend

Debra A

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had the room across from Parents. Very spacious, clean, staff was very nice and asked if we were comfortable. Will be back again very pleasant stay.
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Debra, We are delighted you enjoyed your time with us and look forward to welcoming you back.

4/10 – Matig

Crystal

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Our room was dirty. Bed spread had orange staines, looked like cheetos stains. There was hair in our beds between the sheets and around the sink. Probably wont stay here again
2 nachten verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Crystal, We do strive to present a super clean property and are reviewing your comments with our housekeeping team to make sure all needed improvements are made. Thank you for your feedback.

6/10 – Redelijk

Victoria, Fort Worth

Zakenreiziger, Reisde met familie
Positief: Personeel en service
We had moved to this propery after spending tow horrible nights in another. This wasn't the best experience I've had in a La Quinta, but under the circumstances, it was a grade above where we came from and we had a decent night's sleep. The Denny's next door is awesome!
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Victoria, We thank you for staying with us and your feedback.

8/10 – Goed

Rosa

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Cleaner place
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Rosa, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.

8/10 – Goed

William Roy Bundy

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear William Roy,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

8/10 – Goed

Joy

Reisde met familie
Positief: Netheid, personeel en service
Tired looking.
1 nacht verbleven in mei 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Joy, Thank you for your feedback.

2/10 – Ontzettend slecht

Erica

1 nacht verbleven in april 2024

4/10 – Matig

David

Negatief: Staat van de accommodatie en faciliteiten
Wifi not working. Breakfast person did not show so meager food was available. Would not recommend this place.
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear David, We apologize for the inconveniences you had while you were with us. We strive to deliver a comfortable experience for our guests, and we regret that we missed the mark. We hope to have the opportunity to deliver a more pleasant experience for you next time.

8/10 – Goed

Anthony

1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Anthony, Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 – Uitstekend

Elva

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 – Goed

Terri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice , great breakfast. Easy off freeway
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We are delighted you enjoyed your time with us and our breakfast look forward to welcoming you back

6/10 – Redelijk

Kevin

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was okay not great.
8 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Thank you for your feedback.

6/10 – Redelijk

James

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Worth the price. Customer laundry out of service for my 2-day stay
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear James, Thank you for taking the time to tell us about your experience. I am very sorry about the Guest laundry service. We have 3rd party laundry machines and we have informed them that the machines are not in service. We thank you for staying with us and hope to see you again soon.

8/10 – Goed

Milton

3 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Milton, Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 – Uitstekend

BILL

Like the location
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Bill, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Albuquerque Journal Ctr NW. We are so glad that you liked our location and we look forward to seeing you again.

6/10 – Redelijk

Stacy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No refrigerator in the room. Lightbulb and janitor note left in bath. We’ve stayed here several times before and it was better. Maybe just a bad room.
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Stacy, We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. We wish you and your family well on all your travels always. Again, thank you for being our guest and for sharing your experience.

8/10 – Goed

Shawn

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice employees
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Shawn, We are excited to see you had a great stay with us and enjoyed our friendly staff. We will celebrate thus review with our team. Safe travels always!

10/10 – Uitstekend

William Roy Bundy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and the location was ideal.
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear William Roy, We appreciate your feedback. We are excited to see you had a great stay with us and enjoyed our friendly staff. We will celebrate thus review with our team. Safe travels always!

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and convenient
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Gary, Thank you for your recent stay with us. We are thrilled to see you had a great stay with us. We look forward to welcoming you back as our guest!

6/10 – Redelijk

Saundra

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Facility tired but maintained. Staff very responsive to concerns. Tv not working on arrival, they immediately fixed. One light in room not working they immediately fixed. Very concerned when i reported seeing a roach crossing my room, it could have easily come in from outside as it was the only one seen. It was a basic bed and shower situation that matched price. Clean, just maintenance concerns. I would return if just needing a stop over.
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Saundra, We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. We wish you and your family well on all your travels always. Again, thank you for being our guest and for sharing your experience.

8/10 – Goed

Shelton

1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Shelton,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 – Uitstekend

Balwin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super nice place 👍
1 nacht verbleven in maart 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Balwin, Thank you for your recent stay with us. We are thrilled to see you had a great stay with us. We look forward to welcoming you back as our guest!

4/10 – Matig

Antonio

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The floor was sticky on our room the tv had a line of dead pixels and at one point we saw a gentleman sitting outside one of doors of the hotel drinking a 12pk of beer we did not feel safe plus the person working the front desk showed almost no concern. We will not be returning to this place and we do not recommend any one else going there
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 29 apr 2024
Dear Antonio, Thank you for your stay with us and providing feedback. We see we have room for improvement and will share this with our team so we can provide all our guests with great hospitality. We wish you well on all your travel always.

8/10 – Goed

Valissa

Areas had trash in the parking area. And there are areas that had clutter.
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Valissa,We appreciate your feedback and would like to take this opportunity to sincerely apologize for inconvenience during your stay. We have shared your comments with our team to assure we address these concerns. We wish you and your family well on all your travels always. Again, thank you for being our guest and for sharing your experience.

2/10 – Ontzettend slecht

Steve

Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Found a bed bug and received several bites. There was a buzzing noise in my room throughout my stay. The lighting in the room was too dim.
5 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Steve,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have staff on 24 hours a day to address any issue or concerns our guests may have during their stay. In the future if you report the issues they will be addressed. We have a professional pest control company that treats for all bugs/insects at least twice a month. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 – Goed

Russell

1 nacht verbleven in april 2024
Reactie van Hiral (Assistant General Manager) op 17 mei 2024
Dear Russell, Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

8/10 – Goed

Casey

2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 17 mei 2024
Dear Casey,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Typical hotel type property...doors face outside. Pleasant place to stay overnight.
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Robert, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We are so excited to see you enjoyed your stay and our outdoor property. We look forward to have you as our guest.

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was perfect
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Richard, We are so glad that you enjoyed your stay at our hotel and everything was perfect. We thank you for staying with us and look forward to see you again soon.

8/10 – Goed

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Scott,Thank you for taking the time to rate your experience at La Quinta Inn by Wyndham Albuquerque Northeast. We look forward to serving you in the future.

10/10 – Uitstekend

Raul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fue agradable La estancia
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Raul, We are so happy to see you have a pleasant stay with us. Thank you for choosing to stay at our hotel and we look forward to see you again.

2/10 – Ontzettend slecht

Reynaldo

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pubic hairs in our sheets. We checked in and checked out immediately
1 nacht verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Reynaldo Thanks for taking the time to review your stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.

2/10 – Ontzettend slecht

Frank

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Horrible places to stay at.
2 nachten verbleven in april 2024
Reactie van Hailey (Assistant General Manager) op 21 apr 2024
Dear Frank,Please elaborate your review so we can see how we can fix the issues in order to give you pleasant stay.