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Beoordelingen van Stay APT Suites Alexandria-Fort Belvoir

2.5 out of 5
Stay APT Suites Alexandria-Fort Belvoir
8849 Richmond Highway, Alexandria, VA

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 242 van 341 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 341 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 341 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 341 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 341 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

KASEY, Hayes

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy location amd friendly staff
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was professional. Enjoyed my stay.
2 nachten verbleven in mei 2024

8/10 – Goed

Johanne

Reisde met familie
No hand soap No water pressure in sink Booked king size bed, got two queen size
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van JW op 23 mei 2024
Thank you Thomas for your feedback. We hope to see you next time you're in the area,

10/10 – Uitstekend

Abigail

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was clean and the bed was so cozy! It’s in a great area and we felt very safe and comfortable the whole time! The desk staff was very friendly and helpful. The only thing was our bedroom tv was broken but that’s not a huge deal, because there’s 2 tv’s. I would definitely stay here again!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Moochie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a great stay
1 nacht verbleven in mei 2024
Reactie van JW op 23 mei 2024
Thank you Moochie for your feedback. We hope to see you next time you're in the area,

10/10 – Uitstekend

Silverna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great inner court. Very comfortable rooms.
1 nacht verbleven in april 2024
Reactie van JW op 13 mei 2024
Thank you Silverna for your feedback. We look forward to welcoming you back on your next visit.

8/10 – Goed

LaShawn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would Stay Again
4 nachten verbleven in april 2024
Reactie van JW op 7 mei 2024
Thank you LaShawn for your feedback. We hope to see you again soon.

10/10 – Uitstekend

Natasha

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great apartment, big space, great bedroom and living room. The bathtub was not the best and needed some updating but at least the bathroom was modern enough. Would recommend.
3 nachten verbleven in maart 2024
Reactie van JW op 30 apr 2024
Thank you Natasha for choosing to stay with us during visit to the Alexandria area. We appreciate your feedback and hope to see you next tome you're in the area.

10/10 – Uitstekend

Abby

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable and quiet with the convenience of a kitchen so you dont have to eat out every meal.
2 nachten verbleven in april 2024
Reactie van JW op 30 apr 2024
Thank you Abby for taking the time to provide us with your feedback. We are pleased to know you enjoyed your stay and can't wait to see you next time you visit the Fort Belvoir-Alexandria area.

4/10 – Matig

Karen

Reisde met huisdieren, Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
We would not recommend this place -The couch was warn, stained, uncomfortable and looked dirty, we were happy we had a sheet to cover it with - the bedside light didn’t work, the bed was uncomfortable - in the ‘kitchen’: there were no pans, (we were able to get a pan and fry pan asking at the front desk) also no sponge at the sink, and the microwave only turned on when you used the popcorn setting, -the ice maker was turned off and took overnight to make ice, (we asked at the desk there was no other ice available) - the kitchen faucet was unattached at the base and swiveled around - the bathroom sink had only a trickle of warmish water after running for awhile - the toilet also seemed to be unattached at the base On the plus side- the shower worked and the location was convenient for visiting Mount Vernon.
2 nachten verbleven in april 2024
Reactie van JW op 6 mei 2024
Thank you Karen for taking the time to share your feedback with us. We are truly sorry to hear about the issues you experienced during your stay. Your comments are valuable to us, and we will address each of the concerns you raised to ensure a better experience for our future guests. We apologize for the condition furniture and will work on improving these aspects immediately. Additionally, we will address the lack of amenities to prevent similar occurrences in the future. We are glad to hear that you found the location convenient for visiting Mount Vernon. We hope to have the opportunity to welcome you back for a much-improved stay. Thank you for your review.

10/10 – Uitstekend

Jesse

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very Clean!!! Front desk property manager was very friendly. Great experience!
2 nachten verbleven in april 2024
Reactie van JW op 7 mei 2024
Thank you Jesse for your review and for choosing to stay with us. We're delighted to hear that you had an overall great experience. We look forward to welcoming you back the next time you're in the area.

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We like staying here when we visit with our son/grandchildren. Clean. Friendly staff and professional. Area is nice. Parking is easy
7 nachten verbleven in maart 2024
Reactie van JW op 30 apr 2024
It's always a pleasure having you and your family stay with us. We appreciate your feedback and hope to see you all soon!

10/10 – Uitstekend

Tereza

Reisde met familie
Positief: Voorzieningen
Excelent choise. StayApt is my first option if they have accomodation in area where I’m travelling.
9 nachten verbleven in maart 2024
Reactie van JW op 21 apr 2024
Thank you Tereza for providing us with feedback from your recent stay with us. We are pleased to know you enjoyed your stay and excited to welcome you back whenever your travels bring you to the Alexandria- Ft. Belvoir area.

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Huge rooms in great condition
1 nacht verbleven in maart 2024
Reactie van Dir of Ops op 10 mrt 2024
So pleased you loved our property! Hope to see you again soon!

8/10 – Goed

Shaitan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean but neighbor upstairs was so noisy and some residents had kids that were loud and screaming. Also property changed my double bed reservation for a single and I had my male cousin with me so he had to sleep on pull out couch I thought maybe I would have gotten a discount. It was my third stay I would definitely go back though.
3 nachten verbleven in februari 2024
Reactie van JW op 18 feb 2024
Please accept our most sincere apologies for any inconvenience during your stay. We appreciate your feedback and look forward to your next visit with us.

10/10 – Uitstekend

Mary Edna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable room
The room was very spacious and comfortable.
3 nachten verbleven in januari 2024
Reactie van JW op 8 feb 2024
Thankyou Mary for taking the time to provide us with feedback . We are pleased you enjoyed your stay and hope to see you next time you're in the Alexandria-Fort Belvoir area.

10/10 – Uitstekend

Jason, Alexandria

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van JW op 8 feb 2024
Thank you for your feedback.

10/10 – Uitstekend

james

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice roomy place. Great value
2 nachten verbleven in december 2023
Reactie van J.W. op 7 jan 2024
Thank you for providing us with your positive feedback.

2/10 – Ontzettend slecht

Marvin

Reisde met partner
Negatief: Netheid, personeel en service en voorzieningen
No daily housekeeping, no soaps, rooms smells really bad,issue with the light window, no refresh towels ,honestly i will never recommend this place,so far the worse hotel ever
7 nachten verbleven in november 2023
Reactie van Director of Operations op 8 dec 2023
Hi Marvin, thank you for taking the time to write your review. We appreciate the time you have taken to provide us with this valuable feedback. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. After you declined the room relocation, we thought you were satisfied with the actions made by our team to eliminate the odor in your room and to minimize any light shining through the bedroom window. As previously explained through email and in person, housekeeping services are provided every seven days, fresh linen and towels are available to our guests upon request. Per your request, services were provided twice during your short stay with us, including fresh towels. We apologies for any misunderstanding and thank you for choosing our property during your stay in the Alexandria-Fort Belvoir.

8/10 – Goed

Harry

Zakenreiziger
Positief: Netheid, personeel en service
2 nachten verbleven in november 2023
Reactie van JW op 4 dec 2023
Thank you for your feedback Harry. We hope to see you next time you visit the Alexandria-Fort Belvoir area.

10/10 – Uitstekend

Emil

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location to the nations capital and mount Vernon.
1 nacht verbleven in november 2023
Reactie van JW op 30 nov 2023
Thank you Emil for your feedback. We hope to see you next time you're in the Alexandria-Fort Belvoir area.

10/10 – Uitstekend

Liz

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet, yet close to major roads. Great staff. Pristine facilities.
7 nachten verbleven in november 2023
Reactie van JW op 30 nov 2023
Thank you Liz for your feedback. We hope to see you next time you're in the Alexandria-Fort Belvoir area.

6/10 – Redelijk

Amber

Reisde met familie en kleine kinderen
It was ok but the suite was not well stocked with kitchen supplies. It was noisy at night because of the proximity to a major intersection. The thermostat didn't work.
3 nachten verbleven in november 2023
Reactie van J.W. op 24 nov 2023
Dear Amber,We appreciate you taking the time to provide us with feedback. We apologizes that your stay did not meet your expectations and we will take steps to address this issue. Please note that a member of our team is available around the clock for assistance.

4/10 – Matig

Kamil

2 nachten verbleven in november 2023
Reactie van JW op 5 dec 2023
Thank you for taking the time to provide us with feedback from your recent stay.

10/10 – Uitstekend

Denise

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van JW op 13 nov 2023
Thank you Denise for the positive review!

8/10 – Goed

Lacey

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van JW op 13 nov 2023
Thank you Lacey for the positive review!

8/10 – Goed

Candis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
StayApt are super convenient for an affordable price! The only thing I would change if I could, is that there was no happy medium when it came to the temp inside the place. It was either too hot and needed the air/fan or too cold and needed the heat to knock the chill off, it was never just pleasant. Also the internet could use a bit of a boost, it was difficult to stay connected and we couldn’t use our devices properly. Lastly the phone service we got there sucked badly, so glad we didn’t have an emergency not sure if my phone would’ve had enough service to make the call. Overall though pretty good stay and the staff was friendly!
28 nachten verbleven in oktober 2023
Reactie van JW op 31 okt 2023
Thank you for taking the time to provide feedback from your recent stay. We are pleased to know you enjoyed your stay with us. However, we apologize for the inconvenience you experienced during your stay due to the heating/air and internet service. At StayApt Suites, our suites are designed to make home feel a little less far away. Each suite is equipped with its own HVAC system, giving you full control of its settings. Our team is always in place to assist with any issues you may experience during your stay, as well as around-the-clock assistance available from our technical support team. We appreciate your feedback and look forward to seeing you next time you’re in the Alexandria – Fort Belvoir area.

10/10 – Uitstekend

Kayla

3 nachten verbleven in oktober 2023
Reactie van JW op 31 okt 2023
Thank you Kayla for the feedback!

10/10 – Uitstekend

Andrei

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location (close to DC), good value, I would definitely stay here again.
Reactie van JW op 2 nov 2023
Dear Andrei, Thank you for your review and for choosing our hotel . We I'm happy that you enjoyed your stay and hope to be you choice of accommodations next time you're in the area.

8/10 – Goed

Ivena

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place was clean, looks new, but as soon as we got in there was a lingering smell of weed. So we called the front office and unfortunately no other room available, she came to spray and clean again, and the smell was gone. All the other 2 rooms my friends booked were fine. We love that there is a living room and kitchen with full size fridge. Check in/out was fast. Some guests had bbq party every night downstairs, but that didnt bother us. Overall it was a great stay.
2 nachten verbleven in oktober 2023
Reactie van JW op 2 nov 2023
Thank you Ivena for taking the time to revie our property. We apologies for the inconvenience caused by the unpleasant odor in your room and appreciate you patience and understanding. We are pleased you enjoyed your stay with us. Hope to see you all next time you're in the area/

10/10 – Uitstekend

Anchinesh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Home like looking! Vast space!
1 nacht verbleven in oktober 2023
Reactie van JW op 2 nov 2023
Thank you Anchinesh for your review and for choosing our hotel. We're happy you enjoyed you stay and look forward to having you again.

8/10 – Goed

Anchinesh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
like the vast room, the kitchen cabinet, the stove, everything, It feels like home!
1 nacht verbleven in oktober 2023
Reactie van JW op 2 nov 2023
Thank you Anchinesh for your review and for choosing our hotel. We're happy you enjoyed you stay and look forward to having you again.

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very nice I enjoyed stay at this apartment like property. And price was good also
1 nacht verbleven in oktober 2023
Reactie van JW op 2 nov 2023
Thank you Lisa for taking the time to provide us with your feedback. We are pleased to know you enjoyed your stay and hope to see you next time you're in the Alexandria - Fort Belvoir area.

10/10 – Uitstekend

Adam

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice, clean place for a family to stay. My kids really enjoyed the courtyard.
7 nachten verbleven in oktober 2023
Reactie van JW op 2 nov 2023
Thank you Adam for your feedback. We appreciate you taking the time to provide us with your review and hope to see you next time you all are in the area.

8/10 – Goed

Fatima

3 nachten verbleven in september 2023
Reactie van GM op 4 okt 2023
Thank you for staying with us! Return soon!

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room!
Everything was great! Room was fantastic! The only complaint I have is the noice from the room above. I could hear everything 😞
1 nacht verbleven in september 2023
Reactie van GM op 4 okt 2023
Thank you for your feedback!

10/10 – Uitstekend

Kristine C.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have and will continue to have the APT Suites be our go to for our bimonthly travel. Excellent customer service fabulous rooms and wonderful hang out area!! Thank you so much for always making our stay so enjoyable !
2 nachten verbleven in september 2023
Reactie van stayAPT op 21 sep 2023
We are so pleased you are a regulars! The highest compliment a property can get!

8/10 – Goed

Salwa

Positief: Netheid, staat van de accommodatie en faciliteiten
28 nachten verbleven in augustus 2023
Reactie van Director of Operations op 19 sep 2023
Thank you for staying with us!

10/10 – Uitstekend

Susan

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing stay, incredibly clean and spacious room, great amenities in a quiet and safe location
1 nacht verbleven in september 2023
Reactie van John op 13 sep 2023
Thank you for the great review Susan! We take great pride in our cleanliness! I will be sue to share with our staff and we hope you can join us again in the near future!

10/10 – Uitstekend

Kristine C.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We travel to this area twice a month and love staying at this hotel. We love the area, the cleanliness and the staff is always inviting and kind. We love the size and configuration of the rooms and its convenient location.
2 nachten verbleven in september 2023
Reactie van Director of Operations op 8 sep 2023
Thank you for your feedback! I love sharing guest comments as it relates to cleanliness with our staff. We hope you will join us again soon!

10/10 – Uitstekend

Géraldine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appartement très bien équipé et confortable, secteur très calme. A 20mn de Huntington Metro Parking pour rejoindre Washington DC. Nombreux commerces dans les environs
5 nachten verbleven in augustus 2023
Reactie van Resident Manager op 2 sep 2023
Wow thanks so much for not forgetting us! It’s so nice to see our guests reach back out to us and give feedback on their visit! Please come again :-)

6/10 – Redelijk

Charles, Alexandria

Positief: Netheid, staat van de accommodatie en faciliteiten
My texts and voicemail went unanswered. It literally takes a few seconds to reply to a text message or voicemail. Also, I could smell smoke in room even though it is a non-smoking facility. While they were responsive in replacing the body wash, they never came to replace the burned out light bulb during my stay.
2 nachten verbleven in augustus 2023
Reactie van General Manager op 2 sep 2023
Good day Charles, We apologize if your voicemail or text went unanswered as this is never the intention to do that. We do not have a voicemail from you, you may have mention the light there as we also could not find record of that request and may have missed that text. I am glad we were able to get that body wash replenished for you. We appreciate you sharing.

10/10 – Uitstekend

Jason, Alexandria

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Voorzieningen
Rooms are great and spacious for a longer stay
14 nachten verbleven in juli 2023
Reactie van General Manager op 24 aug 2023
Thanks so much for not forgetting us! It’s so nice to see our guests reach back out to us and give feedback on their visit! We are so happy we could accommodate in and make such an impression. I will share this feedback with my all-star team here at StayAPT. Please come again :-)

8/10 – Goed

tracy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van General Manager op 22 aug 2023
Thank you for taking your time out to send us your feedback. Please cone again!

10/10 – Uitstekend

Kristine C.

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is our new Go-to for staying when visiting families. We cannot say enough about the young ladies who keep this place running in tip top shape. Great staff and great place. Thank you again for a great stay.
3 nachten verbleven in augustus 2023
Reactie van General Manager op 22 aug 2023
How wonderful to know you have enjoyed your stay with us Kristine. We pride ourselves of creating a cozy and clean environment with strong management which allows our guest to have an enjoyable experience they can rely on. We can't wait to see you again!

8/10 – Goed

Mildred

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cute and clean.
6 nachten verbleven in augustus 2023
Reactie van Resident Manager op 15 aug 2023
Ho nice! Thank you and please come again :)

2/10 – Ontzettend slecht

Reggie

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Sevice is good but bed sheet are smelly, not enough towel to give extra and some hidden charges than i dont know they keep swiping card making it look like the machine not working be aware.
5 nachten verbleven in augustus 2023
Reactie van Resident Manager op 15 aug 2023
Hello and thank you for reaching out to us with your feedback. All fees are listed on you confirmations as well as mentioned on arrival to every guest! We also appreciate you bringing to our attention the blanket smell and we have shared you concern with the team. We would like you to know that the office is here for any concerns while you on property with us so we may be able to look into it accordingly.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Outstanding!!
1st off the staff. John was quick to respond when I arrived and answered all of my questions. He got us situated with our room fast. Most welcoming after a long drive. The room was incredible. Clean and just like the photos in the advertisement. I will definitely be staying more often.
1 nacht verbleven in augustus 2023
Reactie van Resident General Manager op 9 aug 2023
Wow thanks so much for not forgetting us! It’s so nice to see our guests reach back out to us and give feedback on their visit! We are glad you enjoyed your stay and the service. Please come again :-)

10/10 – Uitstekend

Elaine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the stay
Very nice set up. Very clean.
2 nachten verbleven in augustus 2023
Reactie van Resident General Manager op 9 aug 2023
Hi there!I'm so happy to see you enjoyed your stay with us! We can’t wait to see you again :-)