Luchtfoto

Beoordelingen van Cascade Wellness Resort

5 out of 5
Cascade Wellness Resort
Rua das Ilhas, Lagos, Algarve

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 559 van 777 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 777 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 777 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 777 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 8 van 777 beoordelingen" "

9,6/10

Netheid

9,0/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Hendrik

4 nachten verbleven in december 2023
Reactie van Silvana Pombo General Manager op 9 jan 2024
Dear Mr. Hendrik,Thank you for choosing the Cascade Wellness Resort for your holidays.It makes us truly happy to learn that you enjoyed your visit.Looking forward to welcoming you again.Best Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Peggy, ROTTERDAM

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the appartement. Parking in the basement. Location perfect distance from old Town and the beaches. Loved the pool.
3 nachten verbleven in augustus 2023
Reactie van Silvana Pombo General Manager op 16 aug 2023
Dear Guest,Thank you for your preference in Cascade Wellness Resort, it was a real pleasure to have you with us.We would like to thank you for your kind words about our apartments and location.Your feedback is very important to us and we will take your comments into account as we aim to create unforgettable experiences to our guests.It will be our pleasure to have the opportunity to welcome you back at the Cascade Wellness Resort.Kind regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig complex!
Heerlijk hotel op rotsen bij Lagos. Op loopafstand van het centrum(20 minuten). Een prachtig appartement met complete keuken, wasmachine met droger.
1 nacht verbleven in februari 2022
Reactie van Silvana Pombo - General Manager op 18 feb 2022
Dear Mrs. Johanna, Thank you so much for sharing your thoughts with us, after staying at the Cascade Wellness Resort. Your opinion is very important to us. We are pleased to know that you have enjoyed your the experience at the Resort. Our main focus is to fulfill our guest's best wishes. We would be glad to welcome you back soon again to the Cascade Wellness Resort. Kind regards, Silvana Pombo General Manager

10/10 – Uitstekend

RRL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect!
Zeer prettig hotel!
5 nachten verbleven in oktober 2021
Reactie van Silvana Pombo - General Manager op 2 nov 2021
Dear Guest, Thank you very much for choosing to stay with us and for taking the time to write a review about your recent stay with us. It is very rewarding for the team to see that we delivered such a memorable experience. It will be a true pleasure to welcome you back in the future! Kind regards, Silvana Pombo General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Fijne zwembaden. Ruim opgezet complex. Goede gym. Uitgebreid ontbijt ook buiten
8 nachten verbleven in juni 2021
Reactie van Silvana Pombo, General Manager op 20 jun 2021
Dear Guest, Thank you for kindly sharing your feedback following your holidays with us. We are absolutely delighted to read that you enjoyed our beautiful swimming pools and that you appreciated every details of your journey. It will be a true pleasure to welcome you back in the future! Best regards, Silvana Pombo General Manager

10/10 – Uitstekend

Nils

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel waar je werkelijk alles kan doen!
Zalig hotel, maar vooral schitterende locatie. Niet ver van het strand en alles wat je maar wil doen (tennissen, zwemmen, golfen, badmintonnen, pingpongen, etc.) kan doen!
4 nachten verbleven in mei 2021
Reactie van Silvana Pombo op 14 mei 2021
Dear Mr. Nils, We would like to thank you for your lovely feedback after your stay at the Cascade Wellness Resort. We feel very happy to hear that you have enjoyed the location, the hotel and the facilities. We aim to create unique and unforgettable moments to our guests. We would be pleased to welcome you back to the Cascade Resort, Warm regards, Silvana Pombo General Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super locatie, vriendelijk personeel. Enkel alle wellness faciliteiten waren gesloten uit voorzorg voor de Corona maatregelen.
8 nachten verbleven in maart 2020
Reactie van Silvana Pombo op 10 jun 2020
Dear Guest, First off all, we would like to apologise for the delayed answer, unfortunately, due to these critical times we were unable to reply. Thank you so much for taking the time to leave a positive review during these difficult times. Since Covid-19 we have invested in new training and health & safety protocols to ensure the safety of all our guests and staff. We look forward to welcome you back in the near future under better circumstances. Warm regards, Silvana Pombo General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed
Mooi appartement, zeer vriendelijk personeel
3 nachten verbleven in augustus 2019
Reactie van Cascade Wellness Resort, Hotel Management op 5 aug 2019
Dear Guest, Thank you for choosing Cascade Wellness Resort for your recent holidays in Lagos. It is a great pleasure to read that you enjoyed our beautiful apartments, but most importantly is to know that the staff at Cascade Wellness Resort have always been at your service during your stay. It will be a pleasure to welcome you again in the future! Warm regards, Silvana Pombo General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2019
Reactie van Cascade Wellness Resort, Hotel Management op 4 aug 2019
Dear Guest, Thank you for choosing Cascade Wellness Resort for your recent stay in Lagos! We are so pleased to find out that you enjoyed your experience with us. Cascade Wellness Resort is truly a fantastic place for a fantastic holidays. It would be a pleasure to welcome you again in a near future. Warm regards, Silvana Pombo General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfecte ligging, zeer vriendelijk, mooi, rustig Prijs van buffet is iets te hoog voor wat het is
7 nachten verbleven in juni 2019
Reactie van Silvana Pombo op 2 jul 2019
Dear Guest, We would like to thank you for sharing your feedback regarding your stay with us. It’s lovely to read that you have found Cascade Wellness Resort a beautiful hotel. Your comments and opinion are very important for us and we will take them into consideration. We look forward to welcome you again! Kind regards, Silvana Pombo General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fijn hotel. Rustig, geen lawaai, veel ruimte
Ligging mooi, lekkere wandeling naar een leuk strand met goede ligbedjes en restaurant
7 nachten verbleven in juli 2018
Reactie van Cascade Guest Relations Team op 19 jul 2018
Dear Guest, Thank you for your positive review of your recent stay at Cascade Wellness & Lifestyle Resort . We look forward to welcome you back soon! Kind regards, Cascade Guest Relations Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cascade hotel werd Cascade appartement
Hotel geboekt maar kregen een appartement. Erg rustig gelegen, perfect voor ons, maar kan mij voorstellen als je jong bent erg saai. Je hebt hier wel vervoer nodig om ergens te komen. Internet was niet optimaal. Eten in hotel was prijzig.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
zeer goed hotel fijn zwembad rustig
ons zeer goed bevallen vriendelijk personeel goed eten

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Road view ipv resort view :(
Wij hadden na de foto's te hebben bekeken, 6 dagen dit appartement geboekt. Aangekomen bleek dat het hotel te zijn en lag het appartement aan een weg en keek je tegen de achterkant van het hotel op het complex waar de andere gasten langslopen of rijden. Om toch privacy te krijgen vertelde het meisje van de receptie dat ze ons een mooie aanbieding kon doen, voor een aanzienlijk bedrag per dag meer (mag geen bedragen noemen van expedia) hadden wij een rustige plek waar we in het zonnetje konden liggen. Voor Portugese prijzen erg veel geld. Mijn man wilde hier toch gebruik van maken om de vakantie niet in een flop te laten eindigen. We hebben ook nog geprobeerd het om te zetten naar het hotel maar dan moesten we opnieuw betalen en maar zien of we ons geld voor het appartement terug kregen. De buitenfoto's die je ziet zijn allemaal van het hotel. Het is een prima complex alleen als je de mooie foto's ziet denk je ook dat je dat krijgt en dat is dus niet zo.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel mooi resort, mooie kamer met goede bedden en badkamers.

10/10 – Uitstekend

Anita, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
heerlijke luxe
We hadden een prachtig appartement met een goed ingerichte keuken, zeer mooie badkamer schitterend terras, vlakbij het zwembad. Garage onder appartement. We hebben een hele fijne tijd gehad/
appartement gezien vanaf zwembad
de voorkant van het appartement
De badkamer was mooi opgedeeld in een wc en een was gedeelte door een mooie schuifdeur
terras

10/10 – Uitstekend

Bradly, Allentown

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Silvana Pombo General Manager op 23 mei 2024
Dear Mr. Bradly,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Best Regards, Silvana Pombo General Manager

10/10 – Uitstekend

Kailee

4 nachten verbleven in mei 2024
Reactie van Silvana Pombo General Manager op 21 mei 2024
Dear Mrs. Kailee,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Best Regards, Silvana Pombo General Manager

4/10 – Matig

Harp

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Fire

Positief: Personeel en service, staat van de accommodatie en faciliteiten
We had a wonderful stay at cascade. The views were beautiful. Enjoy the pools. Fun time at the bar. Breakfast was full of options. The staff was amazing. They helped us with our electric car always were able to answer our questions forgetting around.
2 nachten verbleven in mei 2024
Reactie van Silvana Pombo General Manager op 19 mei 2024
Dear Mrs. Oneill,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority.It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Best Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

olivier

Bel appartement , 3 piscines chauffées , randonnées direct en sortant de l’hôtel
5 nachten verbleven in mei 2024
Reactie van Silvana Pombo General Manager op 12 mei 2024
Dear Mr. Olivier,On behalf of the entire team at Cascade Wellness Resort, we would like to thank you for choosing us for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Kind regards, Silvana Pombo General Manager

10/10 – Uitstekend

Kilian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr schönes Hotel mit sehr zuvorkommendem Service. Zimmer stellenweise etwas in die Jahre gekommen
5 nachten verbleven in mei 2024
Reactie van Silvana Pombo General Manager op 7 mei 2024
Dear Mr. Kilian, We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. Looking forward to welcome you back in the near future. Best Regards, Silvana Pombo General Manager

10/10 – Uitstekend

Kathryn, Olathe

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We will be coming back!! This a beautiful property with great staff.
3 nachten verbleven in mei 2024

6/10 – Redelijk

Gillian

Reisde met partner
When we were checking into the hotel, we were bounced around to several different staff, which was fine as we weren’t in a rush, but just generally felt quite disorganized and not very welcoming. We stayed in one of the apartment style rooms, which was very spacious with a living room and kitchen. However, the room itself and hotel seem like they are really in need of an update which made it seem unclean. When we arrived to our room, there was a stream of ants entering from a crack in the patio door, through the living room and bedroom and into the bathroom. The hotel and cleaning staff were quick to remedy the situation; however, not a great way to start the stay and we found at least one ant in our bed every night. We only ended up eating in a hotel restaurant once for a small snack as the prices here are significantly higher than the restaurants found in town. The hotel is in a quiet, secluded area and nice for walks to the bluffs, but if you are wanting to be in the town of Lagos, this is not the place for you. Definitely not a 5 star resort.
3 nachten verbleven in april 2024
Reactie van Silvana Pombo General Manager op 2 mei 2024
Dear Mrs. Gillian, We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. We regret not fully meeting your expectations and for that we offer you our sincere apologies. Thank you for bringing these matters to our attention and we will take them into consideration. Looking forward to welcome you back soon. Best Regards, Silvana Pombo General Manager

10/10 – Uitstekend

Olga, boynton beach

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful place, I can’t wait to get back
1 nacht verbleven in april 2024
Reactie van Silvana Pombo General Manager op 28 apr 2024
Dear Mrs. Olga, We would like to thank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos. It is truly delighting to receive positive feedback and we are pleased to know that you enjoyed our facilities and service, and that we were able to make your stay memorable. Looking forward to welcome you in the near future. Kind regards, Silvana Pombo General Manager

10/10 – Uitstekend

Chetan

3 nachten verbleven in april 2024
Reactie van Silvana Pombo General Manager op 17 mei 2024
Dear Mr. Chetan,Thank you for kindly sharing your feedback following your holidays with us.We are very happy to learn that you enjoyed your stay at Cascade Wellness Resort.Looking forward to welcoming you again soon.Best regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Ian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our second time here. We were amazed that the majority of staff were the same as last year and that they remembered us. We absolutely loved our stay here, they are large rooms with excellent bathrooms and large balcony. All the staff from the cleaners up are polite and very helpful. The restaurant has a good range on the menu all well prepared, there are a range of bar snacks too if you prefer. The bar is excellent with a wide range of cocktails, beers and wines. We will definitely return.
7 nachten verbleven in april 2024
Reactie van Silvana Pombo General Manager op 26 apr 2024
Dear Mr. Ian,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon. Kind Regards,Silvana Pombo General Manager

10/10 – Uitstekend

Moira

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Serene space, away from the city, at the top of a bluff. Lots of cool grass and walking trails by the Sea. Beautifully appointed rooms. Well trained staff.
2 nachten verbleven in april 2024
Reactie van Silvana Pombo General Manager op 22 apr 2024
Dear Mrs. Moira,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon. Kind Regards,Silvana Pombo General Manager

10/10 – Uitstekend

Hugo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was well manicured, perfect location for walking the boardwalk. Close to old town
2 nachten verbleven in april 2024
Reactie van Silvana Pombo General Manager op 17 apr 2024
Dear Mr. Hugo, We would like to thank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos. It is truly rewarding to receive positive feedback and we are delighted to know that you enjoyed our location and facilities and that we were able to make your stay memorable. Looking forward to welcome you soon. Kind regards, Silvana Pombo General Manager

4/10 – Matig

Michael

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
came here during offseason - its very difficult to find the amenities and you have to walk very very far to find anything and the signs are all wrong. We followed a sign that ended up taking us to parking lot and had I not held the door we would've been locked out with no service or a way to get back in. Overall, the staff was ok when we checked in and just demanded our passports right away. She literally said who are you? instead of Hello, how was your flight. It was also far away from everything. Next time I would just do another hotel closer to the beaches and the old town. It felt like a 3 star hotel and not a 5 star hotel
2 nachten verbleven in februari 2024
Reactie van Silvana Pombo General Manager op 19 apr 2024
Dear Mr. Michael,On behalf of the Cascade Wellness Resort team, we would like to thank you for choosing us for your recent stay in Lagos and for sharing your sincere opinion. As our main focus is to provide the most comfortable and delightful experience to all our guests, we truly apologise for falling short on your expectations. Thank you for highlighting opportunities of improvement in your comment as this is truly important to us and we will share it with our team.It will be our utmost pleasure to have the opportunity of welcoming you again and amend your thoughts towards our resort. Best Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great resort in an amazing location with beautiful views. About a 30 min walk from Lagos old city but worth it for the views and amenities.
3 nachten verbleven in april 2024
Reactie van Silvana Pombo General Manager op 13 apr 2024
Dear Mr. Matthew,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gorgeous resort, right along the water with gorgeous views of the cliffs. We had a problem with the hot water in the first unit we were in. But the staff was very attentive and helped us immediately find another apartment and move all of our stuff over to the new location. I was very impressed with their professionalism. The restaurants on site are great options if you don't feel like venturing into Lagos. Very happy with our stay here.
2 nachten verbleven in maart 2024
Reactie van Silvana Pombo General Manager op 30 mrt 2024
Dear Mr. Christopher,On behalf of our entire team, we would like to thank you for sharing your experience with us and other travellers.As we work daily to achieve excellence in our services and to provide unique and unforgettable moments to our guests, it is rewarding to learn that you enjoyed your stay and that our team’s professionalism and attention contributed for your positive experience.We are looking forward to welcome you again soon at Cascade Wellness Resort.Kind regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Jeremy

3 nachten verbleven in maart 2024
Reactie van Silvana Pombo General Manager op 9 apr 2024
Dear Mr. Jeremy,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon. Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Rudolph, Charleston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I highly recommend this property. Amazing service. Great spa. AND wonderful trails to explore the cliffs that this property sits on. No need to gi anywhere for food unless u want to explore Lagos more. They have three restaurants on site and there’s a huge breakfast buffet with made to order omelettes. and pancakes. Two pools: one heated and one not. Overall, the service level is what impressed me the most. Highly recommend.
4 nachten verbleven in maart 2024
Reactie van Silvana Pombo General Manager op 18 mrt 2024
Dear Mr. Rudolph,We would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.Thank you for taking the time to share your sincere feedback as we strive to provide a memorable experience, as guest satisfaction is our utmost priority. It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back soon.Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Zairen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Silvana Pombo General Manager op 17 mrt 2024
Dear Mr. Zairen,Thank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos and for taking the time to share your sincere feedback with us.We are delighted to read that we were able to make your stay with us memorable and it is truly rewarding to know that you enjoyed our services and facilities.Looking forward to welcoming you back soon.Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Donald, Miller Lake

7 nachten verbleven in februari 2024
Reactie van Silvana Pombo General Manager op 28 mrt 2024
Dear Mr. Donald,Thank you for choosing the Cascade Wellness Resort for your holidays in Lagos. It makes us truly happy to learn that you enjoyed your stay with us and that we were able to provide a memorable experience. Looking forward to welcoming you in the future.Best Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Kristin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stunning property with lots of amenities. Steps from ponta da piedade. Beautiful views. A mile from center of Lagos.
3 nachten verbleven in februari 2024
Reactie van Silvana Pombo General Manager op 29 feb 2024
Dear Mrs. KristinThank you for choosing Cascade Wellness Resort to be a part of your recent stay in Lagos. We are delighted to know that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Last but not the least, we hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Ida

6 nachten verbleven in januari 2024
Reactie van Silvana Pombo General Manager op 24 feb 2024
Dear Mrs. IdaThank you for choosing Cascade Wellness Resort for your recent stay in Lagos. We are delighted to know that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Last but not the least, we hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Lars

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Silvana Pombo General Manager op 10 feb 2024
Dear Mr. Lars Thomsen,Thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.We are delighted to know that you enjoyed your stay with us and that we were able to provide you with a memorable experience.Last but not the least, we hope to welcome you in the near future.Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, peaceful, and beautiful.
2 nachten verbleven in februari 2024
Reactie van Silvana Pombo General Manager op 4 feb 2024
Dear Mrs. Monica,Thank you for staying with us at Cascade Wellness Resort and for leaving a wonderful review.We are truly delighted to learn that you found our Resort to be clean, peaceful, beautiful, and that you enjoyed your stay with us, as our mission is to provide unforgettable moments to our guests.It will be a pleasure to welcome you again in the future.Best regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Francisco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
13 nachten verbleven in januari 2024
Reactie van Silvana Pombo General Manager op 4 feb 2024
Estimado Sr. Francisco Silva,Desde já gradecemos a sua preferência no Cascade Wellness Resort e gostaríamos de lhe agradecer por ter partilhado a sua experiência connosco.É verdadeiramente gratificante receber um feedback positivo. Esperamos ter a oportunidade de o receber de novo. Melhores cumprimentos,

10/10 – Uitstekend

arik

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Silvana Pombo General Manager op 23 jan 2024
Dear Mr. Arik,Thank you for choosing the Cascade Wellness Resort and for reviewing your experience.It makes us truly happy to learn that you enjoyed your stay as we aim to create unique and unforgettable moments to our guest.Looking forward to welcoming you again soom.Best regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

vincent

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful resort and the staff is exceptional. Our room was very large, clean, and comfortable and our balcony had an amazing view! The entire staff at the gastropub were excellent and the food and beverages outstanding!!
3 nachten verbleven in januari 2024
Reactie van Silvana Pombo General Manager op 17 jan 2024
Dear Mr. Vincent,The Cascade Wellness Resort is delighted to know that you enjoyed your stay with us and that we were able to make your experience memorable. We are looking forward to welcome you in the near future.Kind regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Julius von

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Silvana Pombo General Manager op 9 jan 2024
Dear Mr. Julius,The Cascade Wellness Resort would like to thank you for your preference and for your review.It is truly rewarding to receive positive feedback.We are looking forward to your next visit.Kind regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A due passi da Punta de Piedade
Bella struttura a due passi dal mare . Appartamenti ampi e ben accessoriati . Colazione eccellente. Direttamente dall'hotel si giunge a piedi a Punta de Piedade : da non perdere
2 nachten verbleven in december 2023
Reactie van Silvana Pombo General Manager op 9 jan 2024
Dear Mr. Denis,The Cascade Wellness Resort Team would like to thank you for selecting us for your holidays in Lagos.We are truly happy to learn that you enjoyed your stay in our apartments, as we aim to create the best experience to our guests.We are looking forward to seeing you very soon at the Cascade Wellness Resort.Best regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

IVAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Amazing. The apartment was as comfortable as we could only wish - the kitchen, the dining area and the bedroom of course; so calm and cosy - can’t wish more. Highly recommend.
7 nachten verbleven in december 2023
Reactie van Silvana Pombo General Manager op 9 jan 2024
Dear Mr. Ivan,Thank you for staying with us at Cascade Wellness Resort and for leaving a wonderful review score.It makes us truly happy that your stay at our apartments met you best expectations.Your comments were much appreciated, and they will be shared within the team.Looking forward to your next visit.Best regards,Silvana PomboGeneral Manager

8/10 – Goed

Robin Ilmari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Big basic apartments and beautiful beach nearby
We stayed in the apartments which could be older than the actual hotel rooms. The room was big but very basic so 5 stars are more about the services that the resort provides (spa, gym, golf, tennis) and not the luxurious accommodation. We had a car so it was easy to reach but it is 30 min walk from Lagos-center so if you don’t have a car, you need a to prepare to walk to get to the restaurants etc. I would imagine this would be a perfect spot for families and groups. The trails and the beach nearby are soooo beautiful!
4 nachten verbleven in december 2023
Reactie van Silvana Pombo General Manager op 9 jan 2024
Dear Mr. Robin Ilmari,Firstly, we would like to thank you for choosing the Cascade Wellness Resort for your recent stay in Lagos and for taking the time to share your thoughts with us.We are truly happy to learn that you enjoyed your visit, although we regret that it did not fully meet your expectations.We apologise for any inconvenience.Thank you for your kind words about our services.We hope we have the opportunity to welcome you back in the future. Kind Regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Jaime

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Silvana Pombo Diretora Geral op 9 jan 2024
Caro Sr. Jaime,É com imenso prazer que sabemos que as suas expectativas foram alcançadas e que pode desfrutar de uma estadia agradável.A satisfação da vossa estadia e a qualidade da experiência é a razão do nosso trabalho.Esperamos ter o gosto de o rever brevemente.Com os melhores cumprimentos,Silvana PomboDirectora Geral

10/10 – Uitstekend

Maria

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Silvana Pombo General Manager op 16 jan 2024
Dear Mrs. Maria,On behalf of the entire team at Cascade Wellness Resort, we would like to thank you for sharing your experience with us.It is truly rewarding to receive positive feedback.Our team is looking forward to hosting your holidays again soon.Best regards,Silvana PomboGeneral Manager

10/10 – Uitstekend

Jacob

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Silvana Pombo General Manager op 6 feb 2024
Dear Mr. Jacob Shaw,Thank you for choosing Cascade Wellness Resort for your stay in Lagos and for taking the time to share your feedback with us.It is very rewarding for the team to know that we delivered such a memorable experience.Looking forward to welcome you back in our Resort!Kind Regards,Silvana PomboGeneral Manager