Exterieur
Beschikbaarheid controleren

Beoordelingen van Sheraton Anchorage Hotel

3.5 out of 5
Sheraton Anchorage Hotel
401 E 6th Avenue, Anchorage, AK

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 318 van 636 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 636 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 636 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 636 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 636 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Orlando, Doral

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Linette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were very friendly and helpful!
1 nacht verbleven in mei 2024
Reactie van Diane op 19 mei 2024
Thank you for sharing about your experience while staying here at Sheraton Anchorage. Hope to see you again.

4/10 – Matig

Scott

Old , run down and overpriced for a no remodeled room , old furniture and stained carpet
1 nacht verbleven in mei 2024
Reactie van Diane op 11 mei 2024
Thank you for taking the time to share your thoughts regarding our Hotel. I appreciate you bringing it to our attention. I will share your message with our entire hotel leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Uitstekend

Staci

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Just pretty warm in the room I stayed in.
5 nachten verbleven in april 2024
Reactie van Diane op 1 mei 2024
Thank you for taking the time to share your thoughts regarding the heat issue that you faced during your stay. I appreciate you bringing it to our attention. I will share your message with our engineering leadership team to ensure that we find a resolution to the issue if it persists. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 – Goed

Eileen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall great stay for a decent price. The only aspect I would add is that you are paying for parking which is not terribly priced but is an added cost.
1 nacht verbleven in april 2024
Reactie van Diane op 30 apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I have shared your feedback with the hotel leadership team to ensure the necessary guidelines are in place and reviewed to prevent overpricing from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Goed

Jeremiah

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It was over all a good stay but the building seems very dated and the staff at the front desk were not the friendliest but over all
1 nacht verbleven in april 2024
Reactie van Diane op 29 apr 2024
Thank you for taking the time to share your experience with us. I am disappointed to hear that we were not able to make your stay pleasant. I do sincerely apologize that our front desk staff didn't make a lasting impression on you. It is never our intention to have any of our guests leave unhappy. Again, I sincerely apologize for the issues you faced during your stay and thank you for choosing Sheraton Anchorage.

10/10 – Uitstekend

ALVETA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the convenience of the hotel to the PAC and other downtown areas.
1 nacht verbleven in april 2024
Reactie van Diane op 30 apr 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 – Redelijk

Robert

2 nachten verbleven in april 2024
Reactie van Diane op 12 mei 2024
Thank you for taking the time to share your thoughts regarding your experienced during your stay. Thank you choosing to stay with us.

10/10 – Uitstekend

Matthew

2 nachten verbleven in maart 2024
Reactie van Diane op 23 apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Diane op 24 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Steve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the breakfast buffet. Staff were very friendly and courteous.
3 nachten verbleven in maart 2024
Reactie van Diane op 17 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Diane op 12 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Cynthia L

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to downtown. Clean and rooms/beds were very nice. Snack room items were HIGHLY overpriced!!
1 nacht verbleven in maart 2024
Reactie van Diane op 6 mrt 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Goed

Owen

Reisde met partner
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Staff were mainly disinterested (but not rude). Breakfast order took forever. Otherwise good service (in room dining was great). Overall 4/5
2 nachten verbleven in februari 2024
Reactie van Diane op 28 feb 2024
Thank you for taking the time to let us know about your experience while staying with us. Your overall experience is below our service standards, and we apologize our staff seemed disinterested. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will consider your feedback as we work to improve the services we offer. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, clean, great amenities, staff very friendly. Will definitely stay again ☺️
1 nacht verbleven in februari 2024
Reactie van Diane op 23 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Elena

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast and afternoon hors d’oeuvres after joining their rewards program for free was fantastic. No fuss Everything was perfect.
3 nachten verbleven in februari 2024
Reactie van Diane op 16 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was wonderful. Breakfast was great, staff was amazing, and quiet.
1 nacht verbleven in februari 2024
Reactie van Diane op 15 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It we amazing. Friendly nice people.
3 nachten verbleven in januari 2024
Reactie van Diane op 5 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Wiktoria

7 nachten verbleven in januari 2024
Reactie van Diane op 21 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage.We hope to welcome you again soon.

10/10 – Uitstekend

Molissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Diane op 21 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay at Sheraton Anchorage.We hope to welcome you again soon.

10/10 – Uitstekend

Rob, Stevensville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Diane op 21 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay at Sheraton Anchorage.We hope to welcome you again soon.

4/10 – Matig

Cici

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van Diane op 21 jan 2024
Thank you for your feedback. I hope you enjoyed your time in Anchorage. I noticed that you provided us with a 2 out of 5, I would love to discuss your experiences while staying here at Sheraton Anchorage.

8/10 – Goed

Jim

Positief: Netheid, personeel en service
Wonderful staff in all areas. The property is dated. Room furniture was worn. The asset needs a facelift. Dead plants in the 15th floor lobby. Gym was ok. Restaurant and bar were great which is good due to limited amenities in the neighborhood on the fringe of downtown.
3 nachten verbleven in december 2023
Reactie van Diane op 21 jan 2024
Thank you for taking the time to share your thoughts regarding our hotel. I appreciate you bringing it to our attention. I will be sure to pass on your praise of our staff to all leadership. Thank you for those warm words.

10/10 – Uitstekend

Sabrina

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Diane op 5 jan 2024
Thank you for sharing your feedback.

10/10 – Uitstekend

Elsie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean and comfortable. Staff was great- super friendly and efficient. Check in was fast and easy. This is an older hotel, but still nice.
1 nacht verbleven in december 2023
Reactie van Diane op 5 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay with us at Sheraton Anchorage.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Brianna

1 nacht verbleven in december 2023
Reactie van Diane op 21 jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about your wonderful stay at Sheraton Anchorage.We hope to welcome you again soon.

10/10 – Uitstekend

Chantarat

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean hotel. Good area.
2 nachten verbleven in december 2023
Reactie van Diane op 5 jan 2024
Thank you for sharing your experience with Sheraton Anchorage!

10/10 – Uitstekend

Mike

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No shuttle bus from and to Airport. 50 dollar deposit fee. Both I didn't likel.
5 nachten verbleven in december 2023
Reactie van Diane op 5 jan 2024
Thank you for sharing your experience with Sheraton Anchorage!

10/10 – Uitstekend

Michael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in december 2023
Reactie van Diane op 5 jan 2024
Thank you for sharing your experience with Sheraton Anchorage!

8/10 – Goed

Erickson

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in december 2023
Reactie van Diane op 5 jan 2024
Thank you for sharing your experience with Sheraton Anchorage!

10/10 – Uitstekend

Tabitha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Diane op 5 jan 2024
Thank you for sharing your experience with Sheraton Anchorage!

10/10 – Uitstekend

Bruce

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a nice experience
1 nacht verbleven in november 2023
Reactie van Diane op 2 dec 2023
Thank you for taking the time to share your experience while here at Sheraton Anchorage. We strive here at Sheraton to be the best.

4/10 – Matig

Tracy

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The room smells old and stale. The furniture is outdated. The bed was hard, and the toilet is so low to the ground. It’s hard to get up and off of.
1 nacht verbleven in november 2023
Reactie van Diane op 20 nov 2023
Thank you for taking the time to share your thoughts regarding your room not being up to Sheraton standards during your stay. I appreciate you bringing it to our attention. I will share your message with our housekeeping leadership team to ensure that we find a resolution. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 – Goed

Josephine

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My stay I enjoy very much. As for Jade during breakfast I really despise giving my room number public because of privacy and safety. As for room being clean, the room I stayed there was nobody picking up trash and replace towels. Hopefully today someone comes by and exchange dirty towels
5 nachten verbleven in oktober 2023
Reactie van Diane op 29 okt 2023
Thank you for taking the time to share your thoughts regarding having to provide your room number publicly when utilizing our Restaurants. I appreciate you bringing it to our attention. I will share your message with our Food & Beverage leadership team to ensure that we find a resolution to the safety and security of our guest. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sheraton Anchorage

8/10 – Goed

Rachel

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Diane op 29 okt 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 – Redelijk

Stephanie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not comfortable beds at all. WAY overpriced breakfast.
1 nacht verbleven in oktober 2023
Reactie van Diane op 23 okt 2023
Ms. Stephanie,Thank you for taking the time to share your thoughts regarding the beds and breakfast pricing. I appreciate you bringing it to our attention. I will share your message with our housekeeping and food & beverage leadership team to ensure that we find a resolution to the issue. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 – Uitstekend

Kuuleilani

2 nachten verbleven in oktober 2023
Reactie van Diane op 29 okt 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area. Sheraton Anchorage

10/10 – Uitstekend

Kristina

1 nacht verbleven in oktober 2023
Reactie van Diane op 29 okt 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area. Sheraton Anchorage

10/10 – Uitstekend

Sooyoung

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Diane op 29 okt 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I hope you choose to stay with us again when your travels bring you back to the area. Sheraton Anchorage

10/10 – Uitstekend

Kim

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not in the best part of town but they did have security present
1 nacht verbleven in september 2023

4/10 – Matig

Shaherah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bath tub didn’t drain. The sheets wasn’t damaged.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Thomas

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We booked this room a year ago for a king size bed We were given a handicapped accessible room with a full size bed Not a king as booked not even a queen but a full size bed Thank goodness we are not handicapped for the bath room slide door was so hard to move and we were surprised that the chair in the room was very very heavy to move The room is large enough to hold a queen with still allowing 36” clearance but they choose to use a full size bed The stafff blamed the lack of king bed on the booking service (hotels.com and or Expedia ) and there was nothing they could do They did reduce the price of the room but that’s not the point I paid for what I wanted which was a king I haven’t slept in a full size bed in over 30 years It was uncomfortable and tight quarters
1 nacht verbleven in september 2023

8/10 – Goed

David

1 nacht verbleven in september 2023

10/10 – Uitstekend

Roger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful place and I did not want to leave. I want to recommend the train ride from Anchorage to Seward.
4 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Traci

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in september 2023

4/10 – Matig

Jeffrey, Tarrytown

Negatief: Netheid, personeel en service
Did not have daily service and did not have a shuttle to the trains
2 nachten verbleven in september 2023

10/10 – Uitstekend

Alexandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

8/10 – Goed

Iwona

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
Comfortable , nice, clean room. Everything you need. Good location.
1 nacht verbleven in augustus 2023

8/10 – Goed

Katharine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed my stay here. Staff was very nice at both check in and check out. Room was clean and tidy. Hotel looked fantastic. My only complaint is room was a tad small. Was fine for two people but would not work for large families.
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Erhan

Reisde met partner
We were disappointed with Sheraton Anchorage. Firstly, In terms of its location, it is a bit removed from downtown. We had to walk for around 15 minutes. Also, the hotel was old. The rooms were dark and its furniture was run-down. Moreover, when we checked in, we were told that housekeeping service was every three days but if we asked for it, it could be daily. We did that but we had to repeat our request every day because they either forgot or the sevice was incomplete. That was quite annoying. Lastly, breakfast was way below average. Everything was tasteless. Waffle was soggy, etc, Sorry about this negative review but it was a negative experience for us. People in the reception was responsive, though.
6 nachten verbleven in augustus 2023