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Beoordelingen van Sonesta Simply Suites Detroit Ann Arbor

3 out of 5
Sonesta Simply Suites Detroit Ann Arbor
701 Waymarket Dr, Ann Arbor, MI

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 420 van 900 beoordelingen" "
Gastenscore: 8 - Goed. 317 van 900 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 900 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 900 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 900 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Carla Johanna Maria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fijn appartement. Goede basis om dagjes uit te gaan.
9 nachten verbleven in juni 2023
Reactie van Sonesta Simply Suites - Ann Arbor op 26 jun 2023
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor is thrilled you had a good stay and we look forward to seeing you again soon.

4/10 – Matig

Evan

Positief: Netheid, personeel en service
It's under construction. Nowhere when booking did it say i literally couldn't see out my window because it would be covered, or I would hear construction at 9am
1 nacht verbleven in mei 2024
Reactie van Andrea LaRue - Director of Sales op 20 mei 2024
We're sorry to hear about your poor experience due to the renovation of our facade and windows. These renovations should be completed by the end of June, so we hope you come back to visit us and enjoy our facelift then!

8/10 – Goed

Michael

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Under construction during my stay. Only partial room cleaning once during my 8-day stay
8 nachten verbleven in mei 2024
Reactie van Andrea LaRue - Director of Sales op 15 mei 2024
Thank you for your review! You're right, we are currently undergoing updates to windows and our facade. We hope you enjoy seeing these improvements on your next visit!

10/10 – Uitstekend

Hamam

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place
8 nachten verbleven in mei 2024
Reactie van Andrea LaRue - Director of Sales op 13 mei 2024
Thank you for your awesome review! You're right, we are a great place to stay while. The team here at the Sonesta Simply Suites Ann Arbor is so happy to hear you enjoyed your stay and we look forward to seeing you again soon.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
2 nachten verbleven in mei 2024
Reactie van Andrea LaRue - Director of Sales op 13 mei 2024
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 – Uitstekend

Jhoanna

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I rested so well because it was quiet and super clean.. I wish I could have stayed longer..
1 nacht verbleven in mei 2024
Reactie van Sonesta Team op 4 mei 2024
Thank you for your review! You're right, our hotel is super clean and very quiet. The team here at the Sonesta Simply Suites Ann Arbor is thrilled you enjoyed your stay! We look forward to seeing you again soon!

8/10 – Goed

soonjeon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was almost perfect for the price. The room was clean, the bed was comfortable. Staffs were so friendly and very responsive. Only problem we had was shower water pressure. It took forever to take shower because water pressure was so low.
4 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 1 mei 2024
Thank you for your review! We're so glad you found the room clean and comfortable and the staff friendly. We will be sure to pass along your comments about water pressure and we look forward to seeing you again soon!

8/10 – Goed

owen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved the kitchen and layout. I would have enjoyed an upholdered chair to sit in. Only one available was desk chair. I have NEVER been asked to pay for an early arrival and NON-VALET parking! If you need $5 more a night, just raise room rate. It's insulting to customer to pay to park in your open psrking lot. Leaves bad impression.I ended up loving my stay and the location.
2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 26 apr 2024
Thank you for your review! We're thrilled to hear you loved your stay and our location. We will make sure your parking comments are passed along to the right people. We look forward to seeing you again soon!

10/10 – Uitstekend

Carla

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We just needed the hotel for an appt at U of M. It is set up for longer stays (which is not what we are doing this time) but we would be very comfortable staying longer than we did.. It is homey, clean and the staff are helpful and friendly. we will definitely stay again!
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 26 apr 2024
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor strives to be the friendliest and cleanest hotel in Ann Arbor and we're thrilled you left feeling the way you did. We look forward to seeing you again soon!

8/10 – Goed

Matina, Monmouth Junction

Positief: Netheid, personeel en service
Hotel location is very good. Hotel was clean but bed was a single very small. Gym equipment not working.
1 nacht verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 25 apr 2024
Thank you for your review! You're right, we have a pretty fantastic location. On your next visit, book a studio suite - queen vs a studio suite - two twins for a larger bed experience. We appreciate you staying with us!

10/10 – Uitstekend

Illieana, Virginia Beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I noticed how there was unique access to shared appliances and activities for anything you could possibly need on your stay. We also couldn’t help but notice how dog friendly it was throughout. The only thing I didn’t love was the parking.
2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 24 apr 2024
Thank you for your review and for mentioning our Kitchen on Demand items. You're right, we offer items guests can borrow to help them make fabulous meals in their suite kitchens. The team here at the Sonesta Simply Suites Ann Arbor is also thrilled to hear you enjoyed your stay. We look forward to seeing you again soon!

8/10 – Goed

Victoria, ZAPOPAN

Reisde met een groep, Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
all good in general
5 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 23 apr 2024
Thank you for your review! We look forward to seeing you again soon.

10/10 – Uitstekend

derek

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 23 apr 2024
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

8/10 – Goed

ADAM

2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 13 mei 2024
Thank you for your review! We hope to see you on your next visit.

10/10 – Uitstekend

Nicolette

2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 13 mei 2024
Thank you for your amazing review! You're right, we are a great place to stay while. The team here at the Sonesta Simply Suites Ann Arbor look forward to seeing you again soon.

10/10 – Uitstekend

Jovan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location
2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 22 apr 2024
Thank you for your amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

2/10 – Ontzettend slecht

Chucky

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
There was a user condom full of semen in my room.
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 22 apr 2024
We're sorry to hear about your experience. We're normally known for our exceptional cleanliness, and we regret that we missed the mark. If you'd like to discuss this further, please reach out directly.

6/10 – Redelijk

Dheepa

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 22 apr 2024
Thank you for your review! We hope to see you again soon.

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a good sized desk in the room, great for remote work, nice staff
4 nachten verbleven in april 2024
Reactie van Sonesta Team op 20 apr 2024
Thank you for this amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon

10/10 – Uitstekend

Michelle L

1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 13 mei 2024
Thank you for your awesome review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 – Uitstekend

Kevin

1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 7 mei 2024
Thank you for your amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 – Goed

Michelle L

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Pros: Spacious suite, comfy bed, convenient parking by entrance near room, friendly desk staff, early check-in allowed, A/C worked well, located next to a strip mall with several restaurants. Cons: Hallways smelled awful, charge for early check-in (room is just sitting empty anyway,) coffee free but pretty bad, cereal cup for $4 but no milk. Verdict: Good value overall and will stay again (but will bring a travel Keurig and breakfast!)
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 17 apr 2024
Thank you for your review! We look forward to seeing you on your next visit.

8/10 – Goed

Gilles

4 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 6 mei 2024
Thank you for your review! We look forward to seeing you on your next visit.

10/10 – Uitstekend

Summer

1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 6 mei 2024
Thank you for your awesome review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 – Goed

Jennifer

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Very good hotel for the price. Clean and simple set up.
2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 9 apr 2024
Thank you for your review! We look forward to seeing you again soon.

8/10 – Goed

Tracy

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 10 apr 2024
Thank you for your review! We look forward to seeing you again soon.

10/10 – Uitstekend

Tiauna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay for one night with kids
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 8 apr 2024
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor is thrilled to hear you and your kids enjoyed your stay. We look forward to seeing your family again soon!

8/10 – Goed

Brooke

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was clean, great for extended stays
1 nacht verbleven in april 2024
Reactie van Andrea LaRue - Director of Sales op 5 apr 2024
Thank you for your review and for mentioning our exceptional cleanliness. You're right, we are perfect for extended stays. The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again on your next visit to our area!

8/10 – Goed

Christina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 5 apr 2024
Thank you for your review! We look forward to seeing you again soon.

8/10 – Goed

Matina, Monmouth Junction

Positief: Netheid, personeel en service en voorzieningen
The room was clean and neat. The staff was very helpful and compromising. The only thing the bed was too small, I am only 5 feet tall. A double mattress would have been better.
1 nacht verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 2 apr 2024
Thank you for your review! We're thrilled you found us helpful and clean. You're right, we do not have any rooms with two double beds; only two twins or one queen. We're glad you enjoyed your stay and look forward to seeing you again soon!

10/10 – Uitstekend

Matina, Monmouth Junction

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a clean, and room is large. Convenient for food and shopping nearby.
1 nacht verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 29 mrt 2024
Thank you for your review and for mentioning our large, clean suites. You're right, we are also very conveniently located! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

6/10 – Redelijk

Carmello

I stayed at Sonesta Simply Suites Detroit Ann Arbor, and my experience didn't quite match the 8.4 rating I saw online. Right off the bat, there was a noticeable smell of cigarettes in the lobby. The doors lock after 11pm, which I guess is for security, but it made me wonder about the safety of the location. The cleanliness of the room could be improved, as it felt somewhat unkept. The hotel is set behind a strip mall, and I noticed some rooms looked lived-in, complete with holiday decorations. Overall, it seems like there's room for improvement to live up to its high rating. Fine if you want to save a few bucks.
2 nachten verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 29 mrt 2024
We're sorry to hear about your mediocre experience. Please reach out directly if you'd like to discuss this further.

8/10 – Goed

Marci

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is an average property. It is good for the price you pay. The staff were always nice. I traveled alone and stayed for 3 nights. I always felt safe. The room was a good nice. It's great to have a kitchen to warm up leftovers and keep drinks in the fridge. My only complaint is that the shelf in the bathroom was pretty dusty. It made me nervous about the rest of the room, but after initial inspection of the room it was fine.
3 nachten verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 29 mrt 2024
Thank you for your review! We look forward to seeing you again soon.

10/10 – Uitstekend

Dalana

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great Location. VERY CLEAN.
2 nachten verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 26 mrt 2024
Thank you for your review and for mentioning our great location! You're right, we are centrally located in Ann Arbor and it's easy to get to anywhere from here. The team here at the Sonesta Simply Suites Ann Arbor strives to be the cleanest hotel in the city and we're so thrilled to hear you found us very clean! We look forward to seeing you again soon.

6/10 – Redelijk

Venugopal, Kendall Park

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 25 mrt 2024
We're sorry to hear about your mediocre stay. Please reach out if you'd like to discuss this further.

10/10 – Uitstekend

GULWATANPREET

1 nacht verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 8 apr 2024
Thank you for your awesome review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

10/10 – Uitstekend

Shelby

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is so kind, the hotel is clean and quiet, and honestly my only regret is not bringing my dog, because she would've had a great time. The room itself was spacious, clean, and included a well-stocked kitchenette (in terms of appliances and tableware), and the bathroom was equally spacious and well-stocked. I will absolutely stay here again anytime I have to come to Ann Arbor.
1 nacht verbleven in maart 2024
Reactie van Sonesta Team op 14 mrt 2024
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 – Goed

Victoria, ZAPOPAN

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In general its a good hotel
1 nacht verbleven in maart 2024
Reactie van Sonesta Team op 12 mrt 2024
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 – Goed

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Sonesta Team op 12 mrt 2024
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 – Uitstekend

Dawn

1 nacht verbleven in maart 2024
Reactie van Andrea LaRue - Director of Sales op 1 apr 2024
Thank you for your fantastic review! We look forward to seeing you on your next visit.

10/10 – Uitstekend

Brenda

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. I enjoyed my stay.
2 nachten verbleven in maart 2024
Reactie van Sonesta Team op 12 mrt 2024
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 – Uitstekend

Scott

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful, room was updated, clean, smelled good, abd equipped with an electric range, full sized microwave and refrigerator would be perfect for an extended stay.
1 nacht verbleven in februari 2024
Reactie van Andrea LaRue - Director of Sales op 26 feb 2024
Thank you so much for your review! You're right, we are perfect for extended stays. The team here at the Sonesta Simply Suites Ann Arbor strives to be the friendliest and cleanest in Ann Arbor and we are so happy to hear you enjoyed your stay with us. We look forward to seeing you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Andrea LaRue - Director of Sales op 22 feb 2024
Thank you so much for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 – Uitstekend

Eugene

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Sonesta Simply Suites has truly superceded my expectations. It is an older property that has been kept up very well over the years. While staying here, they were actually replacing the roof with a new one. While it seems to be very dog friendly, I did not smell anything doggish about the place. The front desk staff was kind and helpful from beginning to end.
1 nacht verbleven in februari 2024
Reactie van Andrea LaRue - Director of Sales op 22 feb 2024
Thank you for your review and for mentioning our fantastic staff. You're right, our desk staff is amazing! The team here at the Sonesta Simply Suites Ann Arbor loves hearing when our guests enjoy their stays. We look forward to seeing you on your next visit to our area!

10/10 – Uitstekend

JoLee

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, easy, and safe.
4 nachten verbleven in februari 2024
Reactie van Andrea LaRue - Director of Sales op 20 feb 2024
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 – Uitstekend

Nicole, Danville

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms are large and comfy. Have a large Long desk, kitchenette with full size fridge and freezer and microwave. Staff extremely nice. Location is close to U Mich and freeway and shopping. They even have items and games u can borrow. Many personal touches. Great free laundry room for guests. Very happy and will def stay again. Only complaint is showerheads are a bit weak. Small price to pay tho for great stay. And it’s obvious they love dogs!!!
4 nachten verbleven in februari 2024
Reactie van Andrea LaRue - Director of Sales op 7 feb 2024
Thank you so much for your review and for mentioning all the things that make us a great hotel! You're right, we do love dogs (and any other pet friends our guests bring with them). The team here at the Sonesta Simply Suites is thrilled to hear you enjoyed your stay and we look forward to seeing you again soon!

4/10 – Matig

Yolanda

Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms were not updated, rooms were not clean, and lobby had a funny smell
2 nachten verbleven in januari 2024
Reactie van Andrea LaRue - Director of Sales op 1 feb 2024
We're sorry to hear about your poor experience. Normally we're known for our exceptional cleanliness and we're sorry to hear we missed the mark. Please reach out directly if you'd like to discuss this further.

10/10 – Uitstekend

Alexander

5 nachten verbleven in januari 2024
Reactie van Andrea LaRue - Director of Sales op 2 feb 2024
Thank you for this amazing review! We look forward to seeing you again soon.

8/10 – Goed

Christine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quietness, cleanliness, and the studio apartment style. Only complaint is the water doesn't get hot enough. But really nice place.
1 nacht verbleven in januari 2024
Reactie van Andrea LaRue - Director of Sales op 30 jan 2024
Thank you for your review! You're right, our suites are quiet and clean. We'll make sure to pass your hot water issue along to the appropriate team. We look forward to seeing you again soon!

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in januari 2024
Reactie van Andrea LaRue - Director of Sales op 1 feb 2024
Thank you for your amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.