Een binnenzwembad, een seizoensgebonden buitenzwembad

Beoordelingen van Hotel SU & Aqualand

5 out of 5
Hotel SU & Aqualand
Meltem Mah., Dumlupinar Bulvar No:205, Antalya, Antalya

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 458 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 323 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 99 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 64 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 59 van 1003 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Imad Abed

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Hotel Su op 1 okt 2023
Dear Imad Abed,Thank you very much for your evaluation.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest Relations TeamHotel SU

8/10 – Goed

yildirim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in september 2023
Reactie van Hotel Su op 29 sep 2023
Sayın yildirim,Değerlendirmeniz için çok teşekkür ederiz.Sizi en kısa zamanda yeniden aramızda görmek için sabırsızlanıyoruz.Saygılarımızla,Misafir İlişkileri Ekibi,Hotel SU

10/10 – Uitstekend

Hakan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Uitstekend hotel! Goede service, schone en mooie kamers
3 nachten verbleven in september 2023
Reactie van Hotel Su op 11 sep 2023
Dear Hakan,Thank you for choosing to stay with us and for sharing your wonderful experiences. It has always been our goal to ensure that we provide the best possible service to all our guests and glad we did not disappoint you. You may be sure we will share your kind words with our team. Your gratitude is the best motivation in our work. Your comments are important for us because it helps us to learn your expectations and to improve ourselves. It would be a pleasure to see you again. Guest Relations TeamHotel SU

2/10 – Ontzettend slecht

Cemal

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Hotel SU op 5 aug 2023
Sevgili Cemal,Değerlendirmeniz için çok teşekkür ederiz.Sizleri en kısa zamanda tekrar ağırlamak bizim için büyük bir zevk olacaktır.En derin sevgi ve saygılarımızla,Misafir İlişkileri EkibiHotel SU

8/10 – Goed

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Verbleven 6 dagen in hotel Su en genoten ervan. Zeer schone kamers en handig balkon met een bed. Ontbijtbuffet was fantastisch. Zoveel keuzes. Heel veel spiegels. Mijn mening.. Te veel spiegels. Ik hoef mezelf niet >10 keer in een paar spiegels te zien. Ze hebben wifi, maar de internetsnelheid is erg traag. Service is zeer compleet. 24 uur mogelijk om iets te eten/drinken. Zwembad, fitness, 2 restaurants.
6 nachten verbleven in april 2023
Reactie van Hotel SU op 19 apr 2023
Dear Peter,Thank you for sharing your like and dislike with us.We appreciate all the feedbacks from our guests whether they are positive or negative. They help us understand your expectations and improve ourselves to serve you better.Let us to add that our hotel was designed by Eren Talu. He used mirrors and simple lines in order to create in unique and unforgettable atmosphere of our hotel. But anyway, we appriciatte your opinion, because tastes are differ.We already passed all your comments to the responsible departments and we will take all necessary measures in order to change the situation.Anyway, if you have shared your thoughts with our Guest Relations Team before you left the hotel, we could know the details and in this case we could find a solution to make your holidays more pleasure.We would be delighted to host you again and make sure that your stay is perfect.Kind wishes,Guest Relations Team

10/10 – Uitstekend

Sah, Antwerpen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Een Hotel die heel fijn en goed is proper en net ! ! Het eten was echt heel lekker 😋 . De personeel was kei vriendelijk en heel lief . Eigenlijk was alles goed, Misschien 🤔 de kleur van binnen ? Er was te veel rood kleur aanwezig,
Reactie van Hotel Su op 6 nov 2023
Dear Sah,Thank you very much for your evaluation and comments.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest Relations Team

4/10 – Matig

Petrus

Zakenreiziger
Negatief: Personeel en service
Ontzettend veel lawaai in de gangen
1 nacht verbleven in april 2022
Reactie van Hotel SU op 13 apr 2022
Hello Dear Petrus, First of all, we would like to thank you for choosing our hotel for your holiday. We value all feedback from our guests, whether positive or negative. They help us understand your expectations and become better in order to serve you better. We are very sorry to hear about the inconvenience caused to you by the renovation of the hotel. At properties like the SU Hotel, which are open for 12 months, there are always places that need to be refurbished and updated. And as a result of this observation, planned repair and restoration work. We view your feedback as an important opportunity to update and improve our services at all levels. If you are returning to Antalya, we hope to host you again. Best regards, SU Guest Relations

10/10 – Uitstekend

Alpay

2 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
9 nachten verbleven in augustus 2021
Reactie van Hotel SU op 31 aug 2021
Dear Guest, Thank you for your evaluation. We hope to see you among us again. Best Regards Guest Relations Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
good hotel
everything about it was great the food , the location , the pool and room itself so indeed i would recommend the hotel but the room services was very rood to the level of knocking on our door 3 times and give us a strange look and that was around the breakfast time not late but seems like they just want to finish work and leave regardless !!
7 nachten verbleven in augustus 2021
Reactie van Guest Relations op 24 aug 2021
Dear Guest, Thank you very much for taking the time to provide a feedback. We are really pleased to hear that you had an enjoyable stay with us, that you liked the our food and the location. Your feedback about your stay helps follow travelers to get the right impression of our hotel. In accordance with international standards, we work on the door 3 times. Our aim is not to bother you, but to always try to help. We apologize if we disturbed you. By taking the necessary notes, we will be more careful. We look forward to seeing you again and will try to do everything possible to leave an unforgettable impression in your memory. Best wishes, Guest Relations Team Hotel SU

10/10 – Uitstekend

Sadik

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
Was leuk en mooi hotel
1 nacht verbleven in april 2021
Reactie van Guest Relations op 19 apr 2021
Dear Mr. Sadık, Thank you for your evaluation and comment. We hope to see you again with us as soon as possible. Best Regards, Guest Relations Team Hotel SU

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is zeer schoon, personeel is oke. ontbijt is super goed.
3 nachten verbleven in december 2020
Reactie van Guestrelations op 10 jan 2021
Dear Guest, Thank you very much for your evaluation and comments. We hope to see you again with us as soon as possible. Best Regards, Guest Relations Team Hotel SU

10/10 – Uitstekend

Fuat

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top
Uitstekende hotel, alles op loopafstand.
1 nacht verbleven in november 2020
Reactie van Guest Relations op 29 nov 2020
Sehr geehrter Herr Fuat, Vielen Dank, dass Sie sich die Zeit genommen haben, eine so wundervollen Rückmeldung zu schreiben. Ihr Rückmeldung ist für uns äußerst wertvoll, weil wir uns immer verbessern und weiterentwickeln wollen. Die Lage des Hotels war schon immer unsere Stärke, da es unseren Gästen zahlreiche Möglichkeiten bietet, ihre gesamte Eimerliste in Antalya zu erstellen, und in der Regel drücken unsere Gäste ihre Zufriedenheit mit der Lage aus. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen und die hohe Bewertung von Ihnen wieder zu erhalten. Freundliche Grüße, Gästebetreuungsteam

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in november 2020
Reactie van Guest Relations op 10 nov 2020
Sayın Misafirimiz, Değerlendirmeniz için çok teşekkür ederiz. En kısa zamanda sizi yeniden aramızda görmeyi umuyoruz. En içten sevgi ve saygılarımızla; Misafir İlişkileri Ekibi Hotel SU

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
11 nachten verbleven in augustus 2019
Reactie van Hotel SU op 9 sep 2019
Dear Guest; Thank you for your evaluation. We hope to host you again. Best Regards; Guest Relations Team

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtig design hotel aan het strand.
Prima hotel, mooie ruime nette kamer met fraai uitzicht, ontbijt en diner in buffetvorm met erg veel keus en kwalitatief ruim voldoende. Mooi zwembad, uitstekende Spa / Fitness en het strand op 50 meter. Een echte aanrader. Enig minpuntje, het hotel heeft geen eigen strand meer, maar maakt gebruik van Inan Beach en dat is een beetje een afknapper, smerig, slecht onderhouden en onvriendelijk personeel.
5 nachten verbleven in augustus 2019
Reactie van Hotel SU op 8 sep 2019
Dear Jan; Thank you for choosing Hotel SU as a destination for your vacation and taking the time to share your holiday impressions here on expedia.com. We were happy to hear that your holiday was satisfying. We are also glad that you particularly enjoyed our services, facilities and the location of the hotel. You are right, location of the hotel has always been our strenght as it provides ample opportunities for our guests to do all of their bucket list in Antalya. Moreover, it is close to every sightseeings and has a good infrastructure around. Your positive comments about the staff are an honor for us. Your feedback about your stay helps follow travelers to get an impression of our hotel. It would be a pleasure to see you again. Sunny regards from Antalya, Guest Relations Team

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Hotel SU op 2 sep 2019
Dear Guest; Thank you for your evaluation. We hope to host you again. Best Regards; Guest Relations Team Best Regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles was vlakbij Aquapark , Aquarium en Grote Shopping centrum. Personeel aardig , mooie kamers , eten was oke , toetjes waren wel super. Ik heb hier een week goed genoten. Een aanrader
4 nachten verbleven in augustus 2019
Reactie van Hotel SU op 6 okt 2019
Dear Guest; Thank you for praising us with this kind review following your visit to Hotel SU. Needless to say, we are happy that you had an enjoyable time with us. It would be a pleasure for us to welcome you back again. Kind regards, Guest Relations Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
8 nachten verbleven in juni 2019
Reactie van Guest Relations op 25 jun 2019
Dear Guest, Thank you for your evaluation. We hope to host you again. Best Regards, Hotel SU

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is white and bright. Also the matras on the balcony is nice.
4 nachten verbleven in mei 2019
Reactie van Hotel SU op 27 mei 2019
Dear Guest; Thank you for choosing our hotel for your vacation and for taken time to writing your feedback. It is very nice to hear that you were satisfied with your vacation. Your comments are important for us because it helps us to learn your expectation and to improve ourselves. It would be a pleasure for us to host you in our facilities again. Best Regards,

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed hotel, ligging is perfect! Winkelcentrum op loopafstand, verschillende tentjes op de boulevard. Restaurant praktisch om de hoek (7 memet) kan je heerlijk eten, absolute aanrader. Hotel is schoon, personeel is vriendelijk. Wij hebben een heerlijk tijd gehad in het hotel. En last but not least, super leuk concept om bedden in het balkon ook te hebben!
6 nachten verbleven in april 2019
Reactie van Hotel Su op 23 apr 2019
Dear Guest, Thank you very much for taking the time to provide such a feedback and sharing your experience on Expedia. We are pleased to hear that you were satisfied with the hotel and in particular with the concept and staff. Great to know that you find the design of the hotel comfortable. We are happy to know that you want to come back to our hotel. Your feedback about your stay helps follow travelers to get the right impression of our hotel. That's why we would like to thank you one more time for your feedback. İt would be a pleasure for us to greed you in our facilities again. Best Regards, Guest Relation team

8/10 – Goed

Kerim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2019
Reactie van Hotel Su op 18 mrt 2019
Dear Guest, Thank you for your evaluation. We hope to host you again Best Regards

8/10 – Goed

Paul Emile

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A secure and fine destination Straff is perfcet The buffet is grandiose
4 nachten verbleven in mei 2024
Reactie van Hotel Su op 12 mei 2024
Dear Paul Emile,Thank you very much for your evaluation and nice comments about our hotel.We will be very happy to welcome you again as soon as possible.With our most sincere love and respect,Guest Relations Team

10/10 – Uitstekend

Andrea, Monza

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Piacevole soggiorno, spiaggia ben servita
2 nachten verbleven in mei 2024
Reactie van Hotel Su op 6 mei 2024
Dear Andrea,Thank you very much for your kind comment.It will be our great pleasure to welcome you again soon. With our deepest love and respect,Guest Relations Team

10/10 – Uitstekend

Paul Emile

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le personnel est toit a fait correct et le buffet du matin et du soir sont excellent
9 nachten verbleven in april 2024
Reactie van Hotel Su op 6 mei 2024
Dear Paul Emile, Thank you for taking the time to share with us your experience at Hotel Su. It is a pleasure to receive positive feedback. Your positive review has added another brick to the wall in designed to best hospitality experience, it confirmed that we are on the right track and also became an excellent source of motivation in our work.We all look forward to welcoming you again. With love,Guest Relations team.

10/10 – Uitstekend

Viktor, Vacouver

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location. Ice Spa and Gym. Book massage.
3 nachten verbleven in mei 2024

6/10 – Redelijk

hacibey

Reisde met familie en kleine kinderen
Positief: Netheid
The first four days was great but the last day the fifth day the owners son had a wedding that lasted till 2:30 in the morning and had speakers that were shaking the entire room. This was brought to the attention of the management and they did nothing to resolve the situation, it’s pretty funny that you get embarrassed with your own money. They kept saying the wedding was going to end at 12. It was gonna be done and over with it lasted till 2:30 in the morning causing my seven month old to go without sleep and they did nothing to reimburse us for the horrible treatment , I do have videos and I will post them
5 nachten verbleven in april 2024
Reactie van Hotel Su op 3 mei 2024
Sayın hacibey, düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Misafirlerimizden gelen olumlu ya da olumsuz tüm geri bildirimleri önemsiyoruz. Her konaklamada kendimizi geliştirmemeye çalıştığımız için geri bildirimleriniz bizim için son derece değerlidir.Oteldeki gürültüden dolayı gerçekten özür dileriz. Otelimiz şehir oteli olduğundan düğün, mezuniyet organizasyonları ve benzeri organizasyonlar sıklıkla otelde yapılmaktadır. Gürültüden uzaklaşıp tatilinize dilediğiniz gibi devam edebilmeniz için gürültüden şikayetçi olan misafirlerimize de tıpkı sizlere sunduğumuz gibi oda değişikliği olanağı sunuyoruz.Değerli misafirimiz, şikayetiniz üzerine size sessiz bir uyku odası veya oda değişikliği teklif edilmiş ancak bu teklif tarafınızca reddedilmiştir. Görüşlerinizin otel yönetimi ile paylaşıldığını, ve gerekli önlemlerin alınacağını sizlere bildirmek isteriz.Beklentilerinizi karşılayacak şekilde sizi tekrar ağırlamayı umuyoruz.Misafir İlişkileri EkibiHotel SU

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean and bright, pool area was nice, food was good but limited choice in the evening. Lack of evening entertainment.
9 nachten verbleven in april 2024
Reactie van Hotel Su op 24 apr 2024
Dear John,Thank you for deciding to stay with us and sharing your impressions. You can rest assured that we will pass on your kind words to our team. Your comments are important to us because they help us understand your expectations and improve ourselves. We would like to thank you for bringing some aspects of our hotel to our attention. During the high season, the animation program will be expanded.Regarding the choice of dishes for dinner, we have conveyed your opinion to the Chef and our management. We will definitely take your comments into account and hope to welcome you again in the future.Best wishes,Guest Relations Department

10/10 – Uitstekend

Haroon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
9 nachten verbleven in april 2024
Reactie van Hotel Su op 23 apr 2024
Dear Haroon,Thank you very much for your kind comment.It will be our great pleasure to welcome you again soon. With our deepest love and respect,Guest Relations Team

6/10 – Redelijk

Jackie

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Food was not very good. Limited room service . Convenience store limited hours - they need a vending machine or something for snacks and drinks . Dining areas in lounge not very comfortable and again menu needs a total revaluation . Service was ok and everyone was nice enough but definitely a three star experience .
9 nachten verbleven in maart 2024
Reactie van Hotel Su op 3 apr 2024
Dear Jaqueline,We are extremely disappointed to know that you clearly did not enjoy your stay with us. Thank you for your feedback and we would like you to know that we have shared all your comments and suggestions with our operations management. Our food service is generally appreciated but we are sorry that it was not to your taste. The design of our hotel is different from other hotels. The main idea was to create a minimalist design in the hotel. During your stay, our colleagues were in contact with you and tried to take the necessary steps to provide the best for all our guests. We continue to hope that you will consider staying with us again in the future and give us a chance to make a difference for the better this time. Guest Relations Team,

8/10 – Goed

Aramide

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in maart 2024
Reactie van Hotel SU op 26 mrt 2024
Dear Aramide,Thank you for your evaluation.We hope to host you again.Best Regards,Guest Relations Team

10/10 – Uitstekend

Ismail

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was good over all
2 nachten verbleven in maart 2024
Reactie van Hotel Su op 3 mrt 2024
Dear Ismail,Thank you very much for your kind comment.It will be our great pleasure to welcome you again soon. With our deepest love and respect,Guest Relations Team

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Hotel Su op 18 feb 2024
Dear Paul ,Thank you very much for your evaluation.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest Relations Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Hotel Su op 12 feb 2024
Sayın Misafirimiz Zeliha hanım, Değerlendirmeniz için teşekkür ederiz. Sizi ağırladığımız süre boyunca, size rahatsızlık veren ve memnun olmadığınız durumları bizimle paylaşmış olmanızı dilerdik. Böylece, yanlış giden durumları değiştirme imkânını yakalayabilirdik. Sizi en kısa zamanda yeniden misafirimiz olarak görmeyi umuyoruz.Saygılarımızla,Misafir İlişkileri Ekibi

10/10 – Uitstekend

Mümin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Hotel Su op 31 jan 2024
Değerli Misafirimiz,Değerlendirmeniz için çok teşekkür ederiz. Sizi en kısa zamanda tekrar ağırlamaktan büyük keyif duyacağız.En içten sevgi ve saygılarımızla,Misafir İlişkileri Ekibi

4/10 – Matig

Cengiz

2 nachten verbleven in januari 2024
Reactie van Hotel Su op 29 jan 2024
Sayın Misafirimiz Cengiz Bey,Değerlendirmeniz için teşekkür ederiz. Sizi ağırladığımız süre boyunca, size rahatsızlık veren ve memnun olmadığınız durumları bizimle paylaşmış olmanızı dilerdik. Böylece, yanlış giden durumları değiştirme imkânını yakalayabilirdik. Sizi en kısa zamanda yeniden misafirimiz olarak görmeyi umuyoruz.Saygılarımızla,Misafir İlişkileri Ekibi

10/10 – Uitstekend

Önder

1 nacht verbleven in januari 2024
Reactie van Hotel Su op 29 jan 2024
Değerli Misafirimiz,Değerlendirmeniz için çok teşekkür ederiz. Sizi en kısa zamanda tekrar ağırlamaktan büyük keyif duyacağız.En içten sevgi ve saygılarımızla,Misafir İlişkileri Ekibi

10/10 – Uitstekend

Mustafa Kutsal

1 nacht verbleven in januari 2024
Reactie van Hotel Su. op 29 jan 2024
Değerli Misafirimiz,Değerlendirmeniz için çok teşekkür ederiz. Sizi en kısa zamanda tekrar ağırlamaktan büyük keyif duyacağız.En içten sevgi ve saygılarımızla,Misafir İlişkileri Ekibi

10/10 – Uitstekend

Imdat

1 nacht verbleven in januari 2024
Reactie van Hotel SU op 21 jan 2024
Değerli Misafirimiz Imdat,Değerlendirmeniz için çok teşekkür ederiz.Sizi en kısa zamanda tekrar ağırlamaktan büyük keyif duyacağız.En içten sevgi ve saygılarımızla,Misafir İlişkileri Ekibi

10/10 – Uitstekend

Musti

2 nachten verbleven in januari 2024
Reactie van Hotel Su op 11 jan 2024
Değerli Misafirimiz,Değerlendirmeniz için çok teşekkür ederiz. Sizi en kısa zamanda tekrar ağırlamaktan büyük keyif duyacağız.En içten sevgi ve saygılarımızla,Misafir İlişkileri Ekibi

10/10 – Uitstekend

Javid, Fishers

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel SU op 9 jan 2024
Dear Javid,Thank you very much for your evaluation.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest Relations Team

10/10 – Uitstekend

Atila

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, adorable rooms and awesome views and best satff
6 nachten verbleven in december 2023
Reactie van Hotel SU op 9 jan 2024
Dear Atila,Thank you very much for your evaluation and comment.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest Relations Team

10/10 – Uitstekend

Irem

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location gt
2 nachten verbleven in december 2023
Reactie van Hotel SU op 9 jan 2024
Dear John Wade,Thank you very much for your evaluation and comment.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest Relations Team

8/10 – Goed

Thomas

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Komme schon seit Jahren immer wieder gerne in das Su Hotel. Ausergewöhnliche Architektur und Top Lage. Freundlicher aber teilweise arroganter Service. Diesesmal im Dezember dort gewesen und sehr enttäuscht. Es war fantastisches Wetter über 20 Grad. In den vergangen Jahren wurden bei gutem Wetter spontan Poolbetten aufgebaut. In diesem Jahr leider nicht auch die Poobar und Terasse verwaist und geschlossen und somit nicht mit relaxen in der Sonne. Am meisten enttäuscht waren wir allerdings vom Abendessen. Es gab zwar eine grosse Auswahl an Speisen aber alles sehr Fade und sehr viele Fertigprodukte, tiefkühl Gemüse Zum satt werden okay aber kein erlebnis
1 nacht verbleven in december 2023
Reactie van Hotel SU op 24 dec 2023
Sehr geehrter Herr Thomas Rissel,Zunächst einmal vielen Dank, dass Sie Ihre Ansichten mit uns teilen.Alle Meinungen und Anregungen unserer Gäste ist für uns eine Richtschnur. Es ist schön zu hören, dass Sie mit der Lage und der Architektur zufrieden waren.Wenn Sie in Ihrem Aufenthalt hier mit uns (Gästebetreuung) kontaktiert hätten,würden wir alle Ihre Beschwerden lösen und Ihren Ferien viel besser machen.Aber trotzdem können Sie sicher sein, dass wir Ihren Kommentar an das Management-Team weiterleiten und umgehend Korrekturmaßnahmen ergreifen werden.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Gästebetreuung

6/10 – Redelijk

Brenda

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
The hotel reminds me of an 80’s flashback!
2 nachten verbleven in december 2023
Reactie van Hotel Su op 16 dec 2023
Dear Brenda,First of all thank you very much for taking the time to provide a feedback and sharing your experience. We were disappointed to learn that you didn't like the our hotel's concept. Our hotel has a unique design, and was awarded the “Most Beautiful Concept” award, which not so many hotels around the World have got. Our hotel was created by architect Eren Talu. He used white, red and black colors and simple lines to create a unique and unforgettable design of our hotel. The interiors which has been designed with a very minimalist point of view are entirely aimed at providing the comfort for our guests.But in any case, we appreciate your opinion. We value all feedback from our guests, be they positive or negative. They help us understand your expectations and improve ourself to serve you better. We look forward to welcoming you back here in the near future.Best Regards, Guest Relation Team

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eski yeni
Herhangi bir sorun yaşamadık. Yıllara meydan okuyan otel, hizmette ilk günkü gibi.
1 nacht verbleven in december 2023
Reactie van Hotel Su op 11 dec 2023
Değerli misafirimiz,Değerlendirmeniz ve yorumunuz için çok teşekkür ederiz.Her daim sizi misafirimiz olarak görmekten büyük mutluluk duyacağız.En içten sevgi ve saygılarımızla,Misafir İlişkileri Ekibi

8/10 – Goed

Granar tarim

1 nacht verbleven in november 2023
Reactie van Hotel Su op 5 dec 2023
Dear Himanshu,Thank you very much for your evaluation.It will be our great pleasure to welcome you again soon.With our deepest love and respect,Guest RelationsTeam

10/10 – Uitstekend

Cagdas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Hotel Su op 17 dec 2023
Sayın Misafirimiz Cagdas Bey,Değerlendirmeniz için çok teşekkür ederiz.En kısa zamanda sizi yeniden misafirimiz olarak görmeyi umuyoruz. En içten dileklerimizle;Misafir İlişkileri Ekibi

8/10 – Goed

Hakan

1 nacht verbleven in november 2023
Reactie van Hotel Su op 15 dec 2023
Sayın Misafirimiz Hakan Bey;Öncelikle değerlendirmeniz sebebiyle teşekkür ederiz.Sizi tesislerimizde tekrar ağırlamak için sabırsızlanıyoruz.En içten sevgi ve saygılarımızla;Misafir İlişkileri Ekibi

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
çocuklu ailelerin rahat edebileceği bir otel
Odalar çok geniş ve ferah. çocuk için eklenen yatakta erişkinlerde yatabilir. çocuk için ferah bir ortam var. sabah kahvaltısı tatminkar lakin kahvaltı servis elemanlarından yeterli ilgiyi bulamıyorsunuz. konum olarak aracınız ile her merkezi bir konumda. otopark alanı yetersiz kalabiliyor.ama aileniz ile güvenle ve keyifle tatil yapabileceğiniz bir otel.
3 nachten verbleven in november 2023
Reactie van Hotel SU op 15 nov 2023
Sayın Talip Özgür Erdogan, Öncelikle değerlendirmeniz ve nazik yorumunuz sebebiyle çok teşekkür ederiz. Otelimizden ve burada size sunmuş olduğumuz hizmetlerden memnun kalmanız bizi son derece memnun etti. Odalarımızı, kahvaltımızı ve eşsiz konumumuzu vurguladığınız için özellikle teşekkür ederiz. Ancak yorumunuzda belirttiğiniz hususlar dikkate alınarak ilgili departmanlar müdürleri ile paylaşılmıştır. Gerekli tüm önlemleri aldığımızı bilmenizi isteriz. Daha güzel anıları biriktirmek ve birlikte çok daha keyifli vakit geçirmek amacıyla, sizi en kısa zamanda tesislerimizde tekrar ağırlamak için sabırsızlanıyoruz.En derin sevgi ve saygılarımızla,Misafir İlişkileri EkibiHotel SU