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Beoordelingen van Plaza Inn & Suites at Ashland Creek

3 out of 5
Plaza Inn & Suites at Ashland Creek
98 Central Ave, Ashland, OR

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 479 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 301 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 122 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 60 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1000 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful experience,
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Isilizbeth

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect lil spot
1 nacht verbleven in mei 2024

8/10 – Goed

marigrace

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, easy parking. Sometimes long wait for the one elevator. Nice breakfast choices.
1 nacht verbleven in mei 2024
Reactie van Oryn op 25 mei 2024
Hi Marigrace, thanks for sharing your feedback regarding your stay. It's much appreciated, and we hope to have you back again!

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service
We had a great night's sleep. The hotel is walking distance to great dining in Ashland and to Lithia Park. The room was spacious and included a nice sofa which made the room very cozy.
1 nacht verbleven in mei 2024
Reactie van Oryn op 25 mei 2024
Hi Patricia, we're glad to hear about your wonderful experience! We hope to have you stay on your next Ashland visit.

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a lovely stay at this very charming hotel. Our room with 2 queens was really spacious and clean. Traditional decor, comfortable and crisp white bedding, great shower water pressure are all a plus. Only suggestion is to improve the lighting in the bathroom, as it was a bit dark. Also wish the hot tub had been opened. The staff was friendly and welcoming. Great breakfast and outdoor dining patio. Free parking. Excellent location in beautiful downtown Ashland and walkable to everything. Will stay again!
1 nacht verbleven in mei 2024
Reactie van Oryn op 25 mei 2024
Hi Alexandra, thank you for sharing your review with us. I'm happy that you were pleased with the room comfortability and our amenities. We appreciate the suggestions regarding the bathroom lighting and the hot tub. We are hoping for the hot tub be back in commission in the near future, though I do not have a date on when it will happen. We appreciate your thoughts and hope you'll come stay again on your next Ashland visit! :)

6/10 – Redelijk

Gregg

1 nacht verbleven in april 2024

10/10 – Uitstekend

Richard, Lacey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious. Covered parking. Good breakfast with many choices. Friendly staff. A veritable of halls
2 nachten verbleven in mei 2024
Reactie van Oryn op 18 mei 2024
Hi Richard, thanks for your review! We're happy to hear that your stay was great. We'll see you on your next visit to Ashland.

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location. Location. Location. Creekside. Very accommodating desk staff
2 nachten verbleven in mei 2024
Reactie van Oryn op 18 mei 2024
Thanks for the wonderful remarks, Claudia. We appreciate it!

10/10 – Uitstekend

Pedro, doral

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in mei 2024
Reactie van Oryn op 4 mei 2024
We're glad to hear it, Pedro! Thanks for your review, and we hope to have you again on your next Ashland visit.

10/10 – Uitstekend

LAURA

Reisde met familie
Positief: Netheid, personeel en service
I like the location and the staff is very nice!
2 nachten verbleven in april 2024
Reactie van Oryn op 4 mei 2024
Hi Laura, thanks for your review! I'm happy to hear that you enjoyed the location and the kindness of our staff :) We look forward to having you as our guest in the future!

8/10 – Goed

Sara

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Check-in was sooooo slow. Hotel has a very confusing layout, but room was fine.
1 nacht verbleven in september 2023
Reactie van Oryn op 4 mei 2024
Hi Sara, thanks for sharing your thoughts. I'm sorry about the slow check-in process, but it's great to hear that you were happy with the room. We hope to have you again the next time you visit the area! :)

8/10 – Goed

Nancy, Grants Pass

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved our large room with sitting area and balcony. We chose this hotel for its easy walking distance to the Shakespeare Festival. Safe neighborhood, even walking at 10:30 pm after the show. Room quiet, comfortable bed. Complimentary breakfast was average. Our room could have been improved with a nightstand on each side of the bed. The floor lamp on one side was awkward for reading in bed. Also, the hotel had outdated decor and garish wallpaper and could really use a refresh.
1 nacht verbleven in april 2024
Reactie van Oryn op 4 mei 2024
Hi Nancy, thank you for taking the time to write a review. I'm happy that your stay was overall positive, and we appreciate the comments on what we could improve on. We hope you'll stay with us again on your next visit to Ashland.

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We will definitely stay there again.
2 nachten verbleven in april 2024
Reactie van Oryn op 4 mei 2024
We love to hear when our guests say that, David! Thank you for your review and we'll see you next time. :)

6/10 – Redelijk

Paul

Reisde met partner
Positief: Netheid
Check in was confusing. Room was suppose to be ready but not the case. Internet login was incorrect as written on the check in card and we had to go to the front desk twice to get correct login. Was somewhat of a waste as the internet was very slow and ended up using our cellular instead. Room was big but worn. Bed was ok. Breakfast was good. The convenient location was best part of stay.
2 nachten verbleven in april 2024
Reactie van Oryn op 4 mei 2024
Hi Paul, thanks for sharing your experience regarding your stay. I'm sorry to hear about the issues with check-in, our wifi, and the room being worn. It's great that you enjoyed the breakfast and the location. We will take your comments into account so we can improve. Thank you again for your review! :)

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Oryn op 4 mei 2024
Thanks for the rating, John. Hopefully next time we can bump it up to a 5. We'll see you next time!

10/10 – Uitstekend

Christopher, Roseburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They also feature Tesla chargers in the garage which is very nice since there are few to no other chargers in the community. The park-like setting on the creek side was really lovely as well. Walking into downtown is a breeze.
2 nachten verbleven in april 2024
Reactie van Oryn op 4 mei 2024
Hi Christopher, thanks for sharing your feedback. I'm glad to hear that you enjoyed our amenities and our location. We look forward to your next visit! :)

10/10 – Uitstekend

Karin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Peaceful & quiet with close proximity to restaurants & activities
1 nacht verbleven in april 2024
Reactie van Oryn op 28 apr 2024
Hi Karin, thanks for your feedback. I agree that the area is a huge benefit to staying here; it's tucked away in it's own zone by the creek, yet it isn't far from downtown. I'm happy that you enjoyed your stay with us, and we hope to have you again! :)

10/10 – Uitstekend

Courtney

Positief: Netheid, personeel en service en voorzieningen
It is a beautiful place to stay and would be happy to do it again. I loved how close to downtown it is and that with a few step out of my room, I was outside in the back, able to walk right downtown. I did not try the breakfast, but it smelt really good and I wish I had. The only real complaint I have is being on the bottom floor, I could hear every single step above me. I did not realize what an issue it was until 5am when people upstairs were walking, setting up for breakfast, I'm guessing. I was right under the room they serve breakfast in. So, I was not a huge fan of that. When I stay again, I’ll be asking for a room not on the bottom level.
1 nacht verbleven in april 2024
Reactie van Oryn op 28 apr 2024
Hi Courtney, thanks for writing a review. I'm happy that you enjoyed the location and that your experience was overall positive, but I'm disappointed you were not informed on your room being below the breakfast. We will do better to make sure guests are aware of this ahead of time. We appreciate your feedback and look forward to your next stay with us!

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Oryn op 28 apr 2024
Hi David, thanks for the rating. Hopefully we can bump it to a 5 out of 5 the next time you stay with us. :)

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is in an ideal location near, OSF, Lithia Park , shopping, dining...and is a beautiful property with great amenities.
3 nachten verbleven in april 2024
Reactie van Oryn op 20 apr 2024
Hi Paul, thanks for your review. I agree that the location is very convenient for visiting Ashland. Thank you for noticing the work we've put into our property, as well. It's great to know that you enjoyed your stay, and we hope you'll be a repeat guest with us :)

6/10 – Redelijk

Roger

Reisde met partner
Positief: Voorzieningen
Quiet, convenient location
1 nacht verbleven in april 2024
Reactie van Oryn op 20 apr 2024
Hi Roger, I'm glad you enjoyed your stay with us! The location is definitely a plus. We look forward to seeing you again!

10/10 – Uitstekend

Lauren

1 nacht verbleven in april 2024

8/10 – Goed

Todd, Redding

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Oryn op 20 apr 2024
Thanks for the rating, Todd! Feel free to let us know what was enjoyable about your stay and what we could improve on. We hope you'll come stay with us again.

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value
1 nacht verbleven in april 2024
Reactie van Oryn op 20 apr 2024
Hi Cheryl, thanks for sharing your positive feedback. We hope you'll come back the next time you visit Ashland!

10/10 – Uitstekend

carmi, LA

Reisde met familie
Positief: Voorzieningen
The hotel was comfortable and clean with easy walking to food and shops.
1 nacht verbleven in april 2024
Reactie van Oryn op 13 apr 2024
Hi Carmi, thanks for your review. I'm glad that you were satisfied with the room cleanliness and comfortability. Our location is definitely a plus! We look forward to having you stay with us in the future.

8/10 – Goed

Liisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property & staff is good. Our only complaint would be to have better lighting in the bathroom and an exhaust fan. The toilet paper holder is not positioned properly. You have to twist (kinda like if you were to look over your right shoulder). Other than that... We would highly recommended and return in the future.
2 nachten verbleven in april 2024
Reactie van Oryn op 13 apr 2024
Hi Liisa, thanks for your review. I appreciate your feedback with the things we could improve on. I do know that some of our exhaust fans are very quiet and can seem like they aren't working, but that may have not been the case for you. We look forward to your next visit, and if there's ever any issues with your room, please let us know. We're always glad to help our guests! :)

10/10 – Uitstekend

Lauren

1 nacht verbleven in maart 2024
Reactie van Oryn op 13 apr 2024
Thanks for the stellar rating, Lauren! We really appreciate it.

10/10 – Uitstekend

Brook

2 nachten verbleven in april 2024
Reactie van Oryn op 4 mei 2024
Thanks for the rating, Brook! We appreciate it.

8/10 – Goed

Bonnie

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
All in all a good stay
3 nachten verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Hi Bonnie, thanks for your review! I'm glad to hear that you had an enjoyable stay. Hopefully next time we can bump that rating to a 5. Feel free to let us know what you were satisfied with and where we could make improvements.

8/10 – Goed

Kathleen

Positief: Netheid, personeel en service
2 nachten verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Thanks for your rating, Kathleen. Feel free to let us know what you were satisfied with and what could be improved on. We hope you'll come stay with us again sometime.

10/10 – Uitstekend

Dirk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable, quiet, convenient.
1 nacht verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Hi Dirk, thanks for your review! It's great to hear that you were satisfied with the room cleanliness and comfortability. Many of our guests enjoy the convenience of our hotel location. We hope you'll come stay with us on your next Ashland visit.

2/10 – Ontzettend slecht

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Oryn op 28 apr 2024
I'm sorry for your poor experience and for the late response. Feel free to tell us how we could do better.

2/10 – Ontzettend slecht

Jennifer

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Hi Jennifer, thanks for your rating. I'm sorry that your stay was not enjoyable this time around. Feel free to inform us on what happened so we can improve. Guest satisfaction is our top priority, and we hope you'll give us the chance to make things right the next time you come to Ashland.

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a great stay! I made an error in my booking but the hotel clerk was very accommodating and not only got us a room, but booked us an upgraded room to look out onto the garden/creek. It was truly lovely! Pleasant staff - Red-breasted sapsucker tapped at my 3rd floor window - amazing close-up view.
2 nachten verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Hi Nancy, thanks for taking the time to leave a review. I'm pleased that our staff fixed the issue and went the extra mile to make sure your stay was great. We love to hear when our guests are happy! We look forward to hosting you again on your next visit to Ashland. Until then, safe travels :)

6/10 – Redelijk

Cameron

Reisde met partner
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
The air/hater was broken and made a lot of noise. The hair dryer did not work and our key card would not to get back into the bldg from the creekside entrance. We advised the front desk but they said sometimes it doesn’t work. We have stayed here many times but this time we were disappointed.
2 nachten verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Hi Cameron. Upon reading your review, I was bummed out that you had a disappointing stay with us, especially since you're a frequent guest at our hotel. We hope you'll allow us the opportunity to make things right the next time you visit the area. We would really like to provide you with a better experience.

10/10 – Uitstekend

Regina

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
We're glad to hear you enjoyed your stay, Regina! We look forward to hosting you again.

10/10 – Uitstekend

Allison

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property , close to everything we needed !
3 nachten verbleven in maart 2024
Reactie van Oryn op 30 mrt 2024
Hi Allison, thanks for sharing your review. A lot of our guests enjoy the location of our hotel; how it's tucked away in a quiet area by the creek, yet also within walking distance to town! Thanks for staying with us and we hope you'll come back in the future :)

10/10 – Uitstekend

Wynn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Plaza Inn is conveniently located and everything was excellent. Our room was spacious, the continental breakfast was well-stocked, and the staff was pleasant and attentive. They seem to have made several positive improvements since our last stay 2 years ago.
2 nachten verbleven in maart 2024
Reactie van Oryn op 10 mrt 2024
Hi Wynn, I am pleased to read your comments regarding your stay. We have been working hard to make improvements, and it means a lot when these efforts are recognized. Guest satisfaction is our top priority, and we're happy we could show you that. We look forward to your next visit with us! :)

10/10 – Uitstekend

Jessica, Talent

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect place to stay in Ashland if you want the ease of attending plays, shopping and eating. Very easily walkable.
1 nacht verbleven in maart 2024
Reactie van Oryn op 9 mrt 2024
Hi Jessica, thanks for the stellar review! Many of our guests like that our hotel is quietly tucked away by the creek, yet also close to town. It's great to hear that you enjoyed your stay, and we look forward to hosting you again!

10/10 – Uitstekend

Nola

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room, clean and comfy. Staff was accommodating when I requested a room change ( from street level to upstairs for more privacy). Will stay again☺️
1 nacht verbleven in maart 2024
Reactie van Oryn op 9 mrt 2024
Hi Nola, thanks for sharing your experience. It's great to hear that our staff helped you switch rooms. Guest satisfaction is our number one priority, and I'm glad we had the opportunity to put that into action. We hope you'll stay with us on your next visit to town! :)

10/10 – Uitstekend

Sharon

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Spacious, comfortable pet friendly room. Nice neighborhood for walking the dog. Very nice hot breakfast in the morning.
1 nacht verbleven in maart 2024
Reactie van Oryn op 9 mrt 2024
Hi Sharon, thanks for leaving a review. It's great to hear that you were happy with the room and our amenities. We hope to see you again!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were nice and clean, breakfast was good and was a short walk to the town. Had a great stay!
2 nachten verbleven in maart 2024
Reactie van Oryn op 9 mrt 2024
Thanks for the stellar review, Brian! We're so glad that your stay was wonderful. We'll see you next time! :)

10/10 – Uitstekend

Dirk

Positief: Staat van de accommodatie en faciliteiten
Clean and comfortable
1 nacht verbleven in februari 2024
Reactie van Oryn op 2 mrt 2024
Hi Dirk, thank you for your review. We're happy to hear that you enjoyed your stay with us! We hope to have you as our guest again in the future.

10/10 – Uitstekend

Eloise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thanks for sending my phone charger
The Plaza Inn & Suites has been our go-to place to book accommodation for years when we visit Ashland. Nearby, there's a beautiful creek running through Lythia park where we love to take walks, plus terrific dining choices and great shops lining Siskiyou Blvd. And now, we're even more grateful for the service and attention we've been afforded there. I had left my phone charger in our room, and only noticed it was missing on the drive back home. I called and the the young man I talked to immediately took time to make sure it had been located and offered to send it out right away. It arrived very promptly, so he did just that. Thanks for your help; we'll be back! Eloise Strickland Norris
2 nachten verbleven in februari 2024
Reactie van Oryn op 1 mrt 2024
Hi Eloise, I am happy to hear that you had a wonderful experience at our hotel, and that our staff helped return your missing item. Thank you for being a regular guest, and we look forward to hosting you again! :)

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Oryn op 25 feb 2024
Hello, thank you for your rating! Hopefully next time we can bump that rating to a 10 out of 10. Don't hesitate to let us know what we could improve on for our guests.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van Oryn op 25 feb 2024
Thanks for the stellar rating, Paul. We really appreciate it! :)

8/10 – Goed

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay close to everything.
This is a nice place and close to the theaters and restaurants. You only have to walk about a block to be in the middle of everything. Its very comfortable and pretty.
1 nacht verbleven in februari 2024
Reactie van Oryn op 25 feb 2024
Hi Nancy, it's great to hear that you're satisfied with the location and comfortability of our hotel! Thank you for your review, and hopefully next time we can bump that rating to a 10 out of 10. Feel free to let us know what we could improve on.

6/10 – Redelijk

Matt

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
A little dingy, and strong perfume smell
Added cleaning fee for pet. That’s fine but wish it was disclosed when booking. Pet friendly building has super strong perfume smell that permeates everything. No elevator in the pet friendly building. Key was demagnetized and I was locked out. Staff literally went through 20+ keys to get one that would work when reprogramming. Staff was super friendly, but don’t think we’ll stay again.
1 nacht verbleven in februari 2024
Reactie van Oryn op 17 feb 2024
Hi Matt, thanks for taking the time to share your review. I'm very sorry about the problems you had with your keys and the comfortability of your stay. The pet fee should have been disclosed at check in, and I'm disappointed to hear that was not the case. We appreciate you letting us know what we can improve on so our guests can have a better experience.

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms are great for the price and so convenient to everything!
1 nacht verbleven in februari 2024
Reactie van Oryn op 11 feb 2024
Hi Craig, thanks for the review. We're so happy you enjoyed your stay with us. We hope you'll come back the next time you visit the area! :)

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a pleasant experience when staying here. Great location for the theater, shopping, lithia park, very walkable and a quiet location.
1 nacht verbleven in februari 2024
Reactie van Oryn op 9 feb 2024
Hi Paul, thanks for sharing your review. We're so happy that you enjoy staying with us. The location is a definite plus! We look forward to seeing you on your next trip to Ashland. :)