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Beoordelingen van Shadow Mountain Lodge

3.5 out of 5
Shadow Mountain Lodge
232 W. Hyman Ave, Aspen, CO

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 43 van 73 beoordelingen" "
Gastenscore: 8 - Goed. 23 van 73 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 73 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 73 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 73 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

David E.

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The property was super comfortable, and clean, the bath was new, the location was near everything, we really appreciate the parking lot. I would only say that you need to coordinate the check in 24 hs before arrival, because if you arrive after 4pm there will be no one at the reception and you need physical keys to enter into the property.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Erich

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Lodge was exactly what we expected. Very clean and perfect for our 2 night stay. It was just my wife and I but there was enough room for two more in the upper loft which is quite spacious. We elected to stay in the murphy bed in the living room because the stairs to that lower level were easier to climb than the ladder to the loft but the loft was a great space. Our host was very helpful with our late check-in. Check out as as simple as leaving the keys at the office desk. We'll definitely be back.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Beom

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean quiet
1 nacht verbleven in september 2023

10/10 – Uitstekend

Robert S

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
What a beautiful hidden gem.
3 nachten verbleven in augustus 2023

8/10 – Goed

Alenka

Positief: Netheid, comfort kamer
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Paul R.

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall, it was comfortable
5 nachten verbleven in februari 2023
Reactie van -SML op 30 mrt 2023
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Katherine

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, spacious, and convenient!
Reactie van SML op 10 jan 2023
Thanks for staying with us. Hope to see you again soon!

10/10 – Uitstekend

Helen

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful stay at this property. Huge condo....very comfortable....well priced. Great location, right in town.
3 nachten verbleven in oktober 2022

6/10 – Redelijk

Juiming, Lakewood

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
The location is wonderful. The room size is quite comfortable with sofa, chair and dinning table. The property and facilities are very old. The bed is too soft. The kitchen is very nice with everything one needs. No coffee or tea bag however. Bathroom is clean but without shampoo. The receptionist (manager?) was very nice and helpful.
2 nachten verbleven in oktober 2022

10/10 – Uitstekend

Jose

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would definitely stay there again loved the area and more than enough space would love to be able to keep visiting often to stay there again.
2 nachten verbleven in oktober 2022
Reactie van SML op 20 okt 2022
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Wayne

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Was pleasant stay!!!!
2 nachten verbleven in september 2022
Reactie van -SML op 29 sep 2022
We're glad you enjoyed your stay.Hope to see you again!

4/10 – Matig

Steven

Very average
This is a very average property that has an early 10am checkout, with a manager who'll loudly bang on your door to vacate. Nice customer service! I'll pass next time.
3 nachten verbleven in maart 2022
Reactie van -SML op 22 mrt 2022
We had given this guest over an hour of additional time to checkout before knocking, then gave them more time after talking with them. We wish we could give everyone as late of a check out as they like, but we must also consider the guests who will be arriving, and the time it takes to thoroughly clean the rooms between reservations.

10/10 – Uitstekend

Alexis Joshua

Reisde met familie
Positief: Netheid, comfort kamer
5 nachten verbleven in januari 2022
Reactie van -SML op 19 jan 2022
Thanks for staying with us. Hope to see you again.

6/10 – Redelijk

IAN

Negatief: Netheid
Not memorable
The first room they put us in smelled of smoke. The manager sent someone to clean it again, which improved the situation but didn't solve it completely. He moved us the next morning and the second room was much better. He was as helpful as he could be. Off-season construction did not help. Di not provide a warm, fuzzy experience.
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Michael

Positief: Netheid, comfort kamer
3 nachten verbleven in oktober 2021
Reactie van SML op 12 okt 2021
Thanks for staying with us. Hope to see you again soon!

8/10 – Goed

James

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, great location and fantastic value. We will definitely stay here again - lots of room, real nice pool…walking distance to everything.
2 nachten verbleven in september 2021
Reactie van -SML op 24 sep 2021
We're glad you enjoyed your stay. Hope to see you again soon!

10/10 – Uitstekend

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2021

8/10 – Goed

ken

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
charming and good locale
1 nacht verbleven in augustus 2021
Reactie van SML op 7 sep 2021
Thanks!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Clean spacious condo with fully equipped kitchen. Very conveniently located in downtown aspen minutes away and walking distance from shops, restaurants and several walking trails
6 nachten verbleven in juli 2021
Reactie van SML op 3 aug 2021
We're glad you enjoyed your stay. Hope to see you again soon!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It had easy walkable access to Aspen downtown and also access to a few hiking trails without being right in the middle of the city.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Nica L., United States

Positief: Netheid
Great manager! Had a great stay.
Great location, clean, roomy, very sweet helpful manager
4 nachten verbleven in januari 2021

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Overall was a nice room. My only complaint, being 6'2" and 220lbs was that the shower stall was tight. I needed to leave the bathroom to change my mind. Other than that one small gripe, it was a very nice stay and the staff was very pleasant.
5 nachten verbleven in februari 2021
Reactie van -SML op 16 feb 2021
Thanks for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property is excellent better than what we was expecting
5 nachten verbleven in december 2019
Reactie van SML op 29 apr 2020
We're glad you enjoyed your stay.

10/10 – Uitstekend

Sylvia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2020
Reactie van SML op 17 mrt 2020
Thanks for staying with us. Hope to see you again soon!

10/10 – Uitstekend

linda w.

Positief: Netheid
Pictures on site were confusung because there were pictures from 2 dufferent kinds of units. ea
Great location, worked well for 2 people, nice on site property management
3 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was nicer than we expected and we liked the pool! Close enough to downtown for shopping, gondola, and restaurants.
2 nachten verbleven in januari 2020
Reactie van SML op 30 jan 2020
We're glad you enjoyed your stay.

8/10 – Goed

Steven

Positief: Personeel en service, comfort kamer
Location was good and a great value for the price
1 nacht verbleven in januari 2020
Reactie van SML op 14 jan 2020
Thanks for staying with us. Hope to see you again soon.

8/10 – Goed

Leo M., Colorado Springs, CO

Positief: Netheid
Everything was amazing, except for the smell :(
The space was great for my wife and I. Within walking distance and a well stocked kitchen. The only thing that we were not happy with was the smell. Not sure if it was the carpet but we had to have the sliding door open to get fresh air (and a scented candle). Because it was the cheapest option we could find we let the smell go.
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Ivana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cute Condo With Great Views!
We loved our stay at Shadow Mountain Lodge. It was nicer than the pictures. We were expecting one room with a Murphy bed, but hat we got was three unique levels with a spectacular view. Management made sure we were able to access our condo even after closing which is when we arrived. We didn’t get to use the outdoor heated pool, but it was very nice and clean. The location was perfect. We didn’t drive anywhere the whole time we stayed. We walked to town and to great walking/hiking trails. Everything was so convenient. I can’t wait to visit again and I will definitely stay here again.
3 nachten verbleven in september 2019
Reactie van SML op 9 okt 2019
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2019
Reactie van SML op 8 okt 2019
Thanks for staying with us. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2019
Reactie van SML op 24 sep 2019
Thanks for staying with us. We're glad you enjoyed it. Hope to see you again soon.

10/10 – Uitstekend

Krista

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
This was a great find in Aspen.
3 nachten verbleven in augustus 2019
Reactie van SML op 4 sep 2019
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GREAT STAY-HAPPY TRAVELERS!
Our Stay was AMAZING. The unit was perfect for our needs. Clean and Comfortable. Free Laundry on sight. Staff was GREAT to work with.
1 nacht verbleven in augustus 2019
Reactie van SML op 29 aug 2019
We're glad you stayed with us and wish you safe travels on your journey.

6/10 – Redelijk

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van SML op 26 aug 2019
We're sorry you thought your stay was mediocre. At least you didn't pay too much.

8/10 – Goed

Brian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice little place
Everything was great after we found the murphy bed in the living room and realized we wouldn't have to climb a ladder to a bedroom with a 4' ceiling. The location is great, the room itself was perfect for us, and all for less than I though I would have to pay in a place like Aspen. Would stay again.
1 nacht verbleven in juli 2019
Reactie van SML op 17 jul 2019
Thanks for staying with us. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. The room was better than expected.
2 nachten verbleven in juni 2019
Reactie van SML op 3 jul 2019
We're glad you enjoyed your stay. Hope to see you again soon!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Well laid out space. Dated but clean and great location
2 nachten verbleven in juni 2019
Reactie van Assistant Manager op 19 jun 2019
Thank you for your feedback and I am glad that you enjoyed your trip. If you notice what our competitors charge, we offer more amenities for an even lower price. We hope to see you again!

8/10 – Goed

Yesenia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very great location. Able to enjoy all sites/restaurants shopping by walking. did not use my vehicle. Avoid traffic and parking rates.
3 nachten verbleven in april 2019
Reactie van SML op 24 apr 2019
We're glad you enjoyed your stay. Hope to see you again soon!

10/10 – Uitstekend

scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great visit
Exactly as described. Very comfortable and clean accommodations
2 nachten verbleven in april 2019
Reactie van SML op 17 apr 2019
We are glad you enjoyed your stay, and hope to see you again soon!

10/10 – Uitstekend

Evan, Jackson, MS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aspen Mountain Retreat
The condo was outstanding. Spacious, beautifully furnished, and wonderful large balcony with mountain views. Heated pool and sauna. Laundry room on site. Check in process was a breeze with Anders. Unit contained a loft sleeping quarters with queen bed off entry/mudroom. Beautiful spacious bathroom with nice shower. Full kitchen with small table and chairs and granite bar with bar stools. The bar overlooked the living room with queen Murphy bed. The living room was always basked in light from the large glass sliders that opened to the balcony. Highly recommended. Walking distance to everything downtown and right on the side of the mountain. Very quiet.
3 nachten verbleven in april 2019
Reactie van SML op 10 apr 2019
We're glad you enjoyed your stay. Hope to see you again.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spring break getaway
The condo was more spacious than expected and was adequately equipped with cookware etc. It was in a quiet part of town but walking distance to downtown and near shuttles to the ski areas. The pool was a nice temperature too. The kids (11 and 13) really enjoyed the loft but the ladder would be too steep for younger ones. The mountain view was an added bonus. A great place and value all around and would recommend for others.
3 nachten verbleven in maart 2019
Reactie van SML op 3 apr 2019
We're glad you enjoyed your stay. Hope to see you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room, great location, beautiful view, all of Aspen city is walkable.
3 nachten verbleven in maart 2019
Reactie van SML op 3 apr 2019
We're glad you enjoyed your stay. Hope to see you again soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cute place, needs amenities
Great spot in a perfect location. It’s not exactly a hotel per say, in that staff are not in site 24 hours a day. Our only wish is that they would have provided shampoo and conditioner, as we didn’t think to bring them since it was advertised as a hotel.
3 nachten verbleven in maart 2019
Reactie van -SML op 29 mrt 2019
We are glad you enjoyed your stay. It is true that we are not a hotel, but of the categories Expedia and its subsidiaries list properties under, hotel is the closest to what we are. Though our staff are not always present at the property there is always a number where someone can be reached if you require assistance.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room for the price!
Everything we needed - comfort and convenience - at a reasonable price. The location is within walking distance to town and a bus stop to the different ski mountains is blocks away. The loft area has a low ceiling, the kitchen is fully equipped, and the pool was nice and hot.
3 nachten verbleven in maart 2019
Reactie van SML op 20 mrt 2019
We're glad you enjoyed your stay. Hope to see you in the future!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, clean and well maintained. Much nicer than the pictures. Loft area with very low ceilings and can imagine it would difficult to use for adults, but the unit can easily accommodate a large group. 10 minute walk to slopes or 1 block from bus stop. Perfect place for our stay with reasonable rates.
3 nachten verbleven in februari 2019
Reactie van SML MGMT op 12 mrt 2019
We're glad you enjoyed your stay. We hope to see you again.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
2 nachten verbleven in februari 2019
Reactie van SML MGMT op 12 mrt 2019
Thank you for staying with Shadow Mt. Lodge!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, nice rooms much larger than a hotel room. Plenty of free parking close to rooms. Full kitchen with all the necessary items for cooking. Maid service only once since check in, we were there for 4 days. No shampoo or body wash, soap was provided. Never saw an on site manager or desk employee in 4 days, check in was done by an envelope outside of the office with your name on it.
3 nachten verbleven in januari 2019
Reactie van Resident Manager op 23 feb 2019
Thank you very much for the review. If your Do Not Disturb sign is on the door, we will not provide maid service. As with the industry standard, we provide daily service(trash take-out, dish clean-up, paper or towel re-stocking). Sheet re-stocking is provided mid-week with week long reservations. I have been pushing to provide shampoo/conditioner, so hopefully your review will help push this upgrade. We have an on site manager that lives at the property and is always on call. Our office hours are typically from 9am-5pm. Being that we have a small staff, sometimes the on duty manager is not in the office, but in the field addressing pressing matters. We hope to see you again and make your next visit even better!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is great. Clean, helpful staff, and walk to Ajax or the bus route to Snowmass and Higlands. Don’t be fooled by the low price. It is good, and it is true. Icon pass holders should visit Aspen and enjoy the mountains.
3 nachten verbleven in december 2018

10/10 – Uitstekend

Danielle Lynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shadow Mountain Heaven
I am very happy with my experience at Shadow Mountain Lodge and will definitely be staying there again as soon as I can get back to Aspen. The customer service at the lodge is amazing - they went out of their way to accommodate me in terms of a late checkout so that I wouldn't have to worry about booking for an extra night. Also, the kitchen in the room was very functional so I was able to make breakfast and dinner as desired. The lodge is also located on a quieter street but still walking distance to everything in Aspen city, including City Market, the grocery store.
3 nachten verbleven in juni 2018