Een bureau, een strijkplank/strijkijzer, gratis wifi, beddengoed

Beoordelingen van Days Inn by Wyndham College Park Airport Best Road

2 out of 5
Days Inn by Wyndham College Park Airport Best Road
4505 Best Rd, I-85S Exit 71, College Park, GA

Beoordelingen

5,8
Gastenscore: 10 - Uitstekend. 239 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 159 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 161 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 150 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 298 van 1007 beoordelingen" "

5,6/10

Netheid

6,8/10

Personeel en service

5,4/10

Voorzieningen

5,4/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima voor 1 nacht. Dichtbij de AirPort
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 19 apr 2024
Dear Sharon, we're pleased to hear that our hotel met your needs for a one-night stay and that our proximity to the airport was convenient for you. Providing a comfortable and convenient experience for our guests is important to us, and we're glad that we could provide that for you. Thank you for choosing to stay with us, and we appreciate your feedback. If you have any suggestions on how we can improve and make your next stay even better, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!Best Regards, Days InnCustomer Care Team

4/10 – Matig

Magne

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dit hotel heeft renovatie nodig!
De man aan de balie had ons snel ingecheckt. Snelste van alle 7 hotels die we bezochten. De kamer vinden duurde wel even. In de kamer is alles oud, kapot of vies. Elke zoveel minuten komt er voor je gevoel een vliegtuig door de kamer. De sticker van Wyndham op het gebouw was het schoonste. Alleen het bed zelf was wel ok. Hij zakte erg door maar mijn rug vond dat wel prima/
1 nacht verbleven in mei 2023
Reactie van Sophia CSR op 17 mei 2023
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused during your stay. We appreciate your comment about the quick check-in process. We apologize for the issues you encountered with the room condition and noise disturbances. We'll address these concerns with our team to improve our services. We're glad to hear that the bed met your expectations. We value your feedback and hope to provide a better experience in the future.

6/10 – Redelijk

auke

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Prima voor hotel op doorreis
1 nacht verbleven in december 2022
Reactie van Smita Patel op 6 jan 2023
Thank you for your feed back.

2/10 – Ontzettend slecht

Laquaysha

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There was blood smered on the side of the sheet, and a smoched roach on the end table. And they refused to let me switch rooms
1 nacht verbleven in mei 2024
Reactie van Days inn support team op 21 mei 2024
Dear Laquaysha, Thank you for taking the time to leave us feedback and bringing the issue to our attention. We are trying to improve our services for every guest every day, and we work hard to fulfill that goal. We apologize for the inconvenience that you had during your stay. I will contact my pest control company and do service in the room. I will advise my front desk to take care of every guest professionally. I hope to see you soon in the future!Regards,Days inn support team

2/10 – Ontzettend slecht

Rose

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There is false advertisement, dog & cat litter on the stairs, carpeted filthy hallways from the rooms, rooms and bathrooms with broken, moldy water marked ceilings, third hand smoke and broken refrigerator in the room. Towels & wash cloths worn & with dirt & mildew spots. Went for refund to leave the premise the manager yelling & screaming at me & refused to give back my money. This is a public safety hazard and needs to be closed down.
2 nachten verbleven in mei 2024
Reactie van Days inn support team op 21 mei 2024
Dear Rose, Thank you for taking the time to tell us about your experience. Your feedback is very important to us, and I am saddened to hear that you didn’t get the room services and the environment that you expected. Please allow me to express my sincerest apologies. We will check the room that you mentioned with my maintenance team and fix the issues accordingly. we continuously strive to meet every guest needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Warm regards, Days inn support team

2/10 – Ontzettend slecht

Dale

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Smelled of smoke and was as basic a facility I’ve ever experienced.
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 20 mei 2024
Dear Dale, we are very sorry to hear about your disappointing experience. Your feedback regarding the smell of smoke and the basic condition of our facilities is concerning, and we apologize for not meeting your expectations. We strive to maintain a clean and welcoming environment, and it's clear we fell short during your stay. We will handle these issues promptly to improve our property and services. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards, Days InnCustomer Care Team

8/10 – Goed

Daniela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Deberían mejorar el desayuno.
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 20 mei 2024
Dear Daniela, thank you for your feedback regarding our breakfast offerings. We're always looking for ways to enhance our guests' experience, and we'll certainly consider your comments as we review and improve our breakfast quality and options. If you have any specific suggestions or preferences for what you'd like to see offered, please feel free to let us know. Your input is valuable to us, and we want to ensure that we're meeting the needs and expectations of all our guests. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved breakfast experience in the future.Best Regards, Days InnCustomer Care Team

2/10 – Ontzettend slecht

Alex

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were rude and unwilling to accommodate an early check in when we missed our flight.
1 nacht verbleven in mei 2024
Reactie van Customer Care Team op 14 mei 2024
Dear Alex, we are deeply sorry to hear about your disappointing experience with our front desk staff and the lack of accommodation for an early check-in during a challenging situation. Providing excellent service and support to our guests is our top priority, and we sincerely apologize for any rudeness or unwillingness to assist that you encountered. Your feedback regarding cleanliness, staff service, amenities, and property conditions is deeply concerning, and we apologize for falling short of your expectations in these areas. Rest assured, we take your comments seriously, and we will share these issues with our team to ensure immediate improvements. Your satisfaction is incredibly important to us, and we would appreciate the opportunity to make things right. Please reach out to us directly so we can discuss your experience further and work towards a resolution. Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust in the future.Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to the airport and a good stay for those who need to get to the airport quick. They have a courtesy airport shuttle that runs every hour.
1 nacht verbleven in mei 2024
Reactie van Days inn support team op 5 mei 2024
Dear Michael, Thank you for the wonderful review! we're thrilled to hear you enjoyed your stay and our shuttle service. we looks forward to welcoming you back in the future!RegardsDays inn support team

2/10 – Ontzettend slecht

Boo

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Customer Care Team op 30 apr 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 – Matig

Aravind

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
We booked 2 rooms Bathtubs were not clean, hair on pillows and sheets and roaches were there
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 29 apr 2024
Dear Aravind, we deeply apologize for the unsatisfactory experience you encountered during your stay. Your feedback regarding the cleanliness of the bathtubs and the presence of roaches is concerning and not reflective of our usual standards. We understand the importance of providing a clean and comfortable environment for our guests, and we regret that we fell short in this regard. Please rest assured that we take your concerns seriously, and we will take immediate action to handle these issues and ensure that they are resolved promptly. Your satisfaction is our top priority, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future.Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

Dwayne, Red Hills

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 29 apr 2024
Dear Dwayne, we're thrilled to hear that you had an awesome experience! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your satisfaction and look forward to welcoming you back in the future!Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

imran

1 nacht verbleven in april 2024
Reactie van Customer Care Team op 15 mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Keith

Positief: Netheid, personeel en service
new faces at the front desk, but this location is still a bang for your buck.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 26 apr 2024
Dear Keith, we appreciate your feedback and are pleased to hear that you found our location to be of great value. We apologize for any inconvenience caused by the new faces at the front desk, and we assure you that our team is committed to providing excellent service to all our guests. If there's anything specific you'd like us to handle or improve upon, please don't hesitate to let us know. We value your patronage and hope to welcome you back for another enjoyable stay soon!Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

konrad

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff very accommodating and nice. Like the snacks and beverages for purchase in the lobby.
1 nacht verbleven in april 2024
Reactie van Days inn customer care team op 23 apr 2024
Dear Konrad, Thank you so much for leaving us a fantastic review about your recent stay with us. We’re thrilled to hear that you enjoyed our customer service and snacks/ beverages. We look forward to serving you again soon!Regards Days inn customer care team

10/10 – Uitstekend

Marcus

1 nacht verbleven in april 2024
Reactie van Days inn support team op 12 mei 2024
Dear Marcus, Thank you for providing us with a wonderful review. Your response is very helpful for our business. Please let us know what we can do to serve everyone better. We look forward to seeing you in the futureSincerely,Days inn support team

8/10 – Goed

Wrandell

Positief: Netheid, personeel en service
Airport
1 nacht verbleven in februari 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Wrandell, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit already. Best Regards, Days InnCustomer Care Team

8/10 – Goed

Marcus

2 nachten verbleven in april 2024
Reactie van Customer Care Team op 10 mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Marcus

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Good Vibes and Safe Place
1 nacht verbleven in april 2024
Reactie van Days inn Customer Care team op 19 apr 2024
Dear Marcus, Thank you for the 4 star on your review. We’re thrilled to hear that you had a great experience with us and look forward to serving you again soon.Regards Days inn Customer Care team

10/10 – Uitstekend

David

Great staff
2 nachten verbleven in april 2024
Reactie van Guest Experience Team op 15 apr 2024
Dear David, we're delighted to hear that you had a positive experience with our staff! Providing exceptional service is a cornerstone of our hospitality, and we're thrilled that our team made a positive impression on you during your stay. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff members. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Best Regards, Days InnCustomer Care Team

6/10 – Redelijk

Chris

Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Tried to book the closest, least expensive place to the airport, but it was still a $25 cab ride away, not < 1 mi as advertised. The hotel shuttle only able to go to domestic flights on the way back. Front desk behind bullet proof glass.
1 nacht verbleven in april 2024
Reactie van Days inn customer service team. op 14 apr 2024
Dear Chris, Thank you very much for your candid review of your recent shuttle service experience. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we are deeply apologize that you can able to use our shuttle service on the way back to domestic airport. Just for the note, we are providing the shuttle services both way for to pickup and drop off to the domestic airport. Please use our complimentary service in your future stay with us.Regards Days inn customer service team

2/10 – Ontzettend slecht

Lee Ann

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is by far the dirtiest and smelly hotel. The shower was stained and dirty as well as the bed covers. It was so disgusting that i slept in my clothes and we left at 4 am
1 nacht verbleven in april 2024
Reactie van Days inn customer care team op 13 apr 2024
Dear Ann, Thank you for the feedback on your current stay. We are extremely sorry to hear that we did not able to make your stay enjoyable. I will personally talk to my housekeeper team and address all the point about the room with them. We will do our best to make your stay happy in your future stay.Regards Days inn customer care team

4/10 – Matig

Kimberly

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, voorzieningen
This place had a comfortable bed and pillows. The air conditioner worked wonderfully. It appeared clean and tidy. After getting out of the shower, however, I discovered that the floors, while swept clean, were far from clean. I walked from the shower to the bed (approximately 10 feet) barefoot (because I had just gotten out of the shower) and the bottom of my feet had turned BLACK! I was disgusted. I had to rewash my feet before I could put my socks on. Furthermore, do not expect to get much sleep as this property is located fairly close to the airport and has NO soundproofing.
1 nacht verbleven in april 2024
Reactie van Days inn customer care team op 13 apr 2024
Dear Kimberly, Thank you for providing the honest feedback of your stay. We glad to hear that you had a good experience in our property but, at the same time , we are deeply apologize about your experience on the floor. I will talk this about my housekeeping team and take a steps to improve it and we will try to make your future stay enjoyable. Regards Days Inn Customer Care Team

10/10 – Uitstekend

Kaisha

2 nachten verbleven in april 2024
Reactie van Customer Care Team op 3 mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

Michael

Zakenreiziger
Negatief: Voorzieningen
No real breakfast, just precooked waffles. Juice machine out of order
2 nachten verbleven in april 2024
Reactie van Days inn customer care team op 12 apr 2024
Dear Michael, Thank you for taking the time to give us a feedback. We take every guest concern seriously and try to improve accordingly. Our juice machine was broke down and we were waiting for new machine delivery. We just got new machine for the Apple and orange juice. I hope you will enjoy our services for your further stay with us.Warm regards,Days inn customer care team

10/10 – Uitstekend

Marcus

2 nachten verbleven in april 2024
Reactie van Days Inn Customer Care Team op 2 mei 2024
Dear Marcus, Thank you for taking the time to leave us this amazing feedback! We’re thrilled to hear that you had a wonderful experience with us and look forward to seeing you soon.Regards Days Inn Customer Care Team

10/10 – Uitstekend

kimberly

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and organized!! Affordable prices and great staff
1 nacht verbleven in april 2024
Reactie van Days Inn Support Team op 10 apr 2024
Dear Kimberly, Thank you for providing such a wonderful review. Your response is very important for us. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.Warm regards,Days Inn Support Team

2/10 – Ontzettend slecht

Llaracel

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I would not advise you to book here at all , out of the four nights that we stay there, they only clean our room once and that’s because I had to call the front desk to get clean towels, and they kinda have fast clean the room. The sink was still dirty they didn’t even sweep the room. I had to call the front desk to get a broom and sweep it myself. And false advertising to Posley there’s free breakfast. There’s no free breakfast besides coffee and a piece of bread. That’s about it. If you want to risk it, then that’s on you, but I will not give it a good rating for the bad experience that I had there.
4 nachten verbleven in april 2024
Reactie van Days inn support team op 9 apr 2024
Dear Liaracel, Thank you for taking time to provide honest review about your stay. We are deeply apologize for your recent stay experience. We will forward this to our housekeeping team and give them training for proper cleaning the rooms. Our promise is to continue provide excellent service to all our guest. we always working on it to improve daily. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit. Regards,Days Inn Support Team

2/10 – Ontzettend slecht

Chamya

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Please don’t stay if you hate the smell of old cigarettes and OCD ! Especially if you plan to shower !!!!! The wall over your head going to freak you out !!! But YOU GET WHAT YOU PAY FOR MY FELLOW AMERICAN CITIZENS !!!! Thanks for the shuttle service to the airport and the staff’s great customer service !! Oh and I had to move my first room due to stained sheets and the new room sheets were WORST I almost cried trying to sleep for the 2hrs I did !!
1 nacht verbleven in april 2024
Reactie van Days inn support team op 9 apr 2024
Dear Chamya, thank you for your feedback. It is very important for our business. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Please let us know if there is anything else we can do to make your future visit more comfortable. Warm regards, Days inn support team.

10/10 – Uitstekend

Wanda

1 nacht verbleven in april 2024
Reactie van Customer Care Team op 29 apr 2024
Dear Wanda, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Best Regards, Days InnCustomer Care Team

2/10 – Ontzettend slecht

Zohaib

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sheets and bed were dirty. Floor was sticky. Planes go literally overhead every 3 minutes.
1 nacht verbleven in april 2024
Reactie van Days inn customer care team op 9 apr 2024
Dear Zohaib, we are appreciated for giving us your precious time and providing honest review. Please accept our sincerest apologies for your unhappy experience. We will address this problem to our housekeeping team and we will take steps to improve accordingly. Please let us know what we can do better to improve your future stay with us.Warm regards,Days inn customer care team

2/10 – Ontzettend slecht

Abraham

1 nacht verbleven in april 2024
Reactie van Days inn support team op 9 apr 2024
Dear Abraham, we are deeply apologize for your unpleasant recent stay at our location. We are trying our best to give excellent customer service to each and every guest. Please let us know further details, how we can make your stay enjoyable.RegardsDays inn support team

6/10 – Redelijk

Jorge

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
No tenían prácticamente nada de comer, pero el desayuno es lo peor, tanto para comer en la noche y desayunar fui al hotel del lado, un Radisson. El app nunca cargó la reserva entonces no pude hablar con el hotel para que me recogieran, lo único que si funcionó es el transporte hacia el aeropuerto.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 8 apr 2024
Dear Jorge, we apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the breakfast options were not to your satisfaction and that you had difficulty with your reservation and communication with the hotel. Your feedback regarding the breakfast and reservation process will be shared with the management team to ensure improvements are made. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. We value your feedback and hope to have the opportunity to better serve you in the future. Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

Elijah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 8 apr 2024
Dear Elijah, thank you for taking the time to share your feedback! We're delighted to hear that you had a pleasant experience during your stay with us. Our team strives to provide excellent service and amenities to ensure that every guest has a comfortable and enjoyable stay. If there's anything specific you particularly enjoyed or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

Marcus

2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 4 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Marcus

2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 4 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 – Ontzettend slecht

Nuria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So dirty, blood in the sheets and curtains, hair in the towels, sticky floor and a terrible bathroom.
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 4 apr 2024
Dear Nuria, we are deeply sorry to hear about your disappointing experience during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of this commitment during your visit. We sincerely apologize for the cleanliness issues you encountered with blood in the sheets and curtains, hair in the towels, and a sticky floor, as well as the subpar condition of the bathroom. This is not reflective of our standards, and we are taking immediate action to share these concerns with our housekeeping and maintenance teams to ensure such lapses do not occur in the future. Additionally, we apologize if our staff did not provide the level of service you deserve, and we will be conducting further training to improve our service standards. We understand the importance of a positive guest experience, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved stay in the future. Please don't hesitate to reach out to us directly if you have any further concerns or if there's anything else we can do to address your feedback.Best Regards, Days InnCustomer Care Team

4/10 – Matig

Camila

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Customer Care Team op 4 apr 2024
Dear Camila, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Days InnCustomer Care Team

2/10 – Ontzettend slecht

Darlene

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was the nastiest hotel we've ever stayed at. The floor was filthy, i've seen thicker bed sheets on homless people living on the streets. The sink didn't drain well, therefore when you brushed your teeth the residue was left on the sides of the sink once the sink finally drained. We didn't shower because we didn't want to stand in dirty water when the tub wouldn't drain. Someone needs to look into this place.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 1 apr 2024
Dear Darlene, we sincerely apologize for the disappointing experience you had during your stay. Your feedback is invaluable to us, and we take cleanliness and guest satisfaction very seriously. We will investigate the issues you've raised with our housekeeping and maintenance teams to ensure that they are promptly handled. Please know that this is not indicative of the standards we strive to uphold, and we appreciate you bringing it to our attention. If there is anything we can do to make it right or if you would like to discuss your experience further, please feel free to contact us directly.Best Regards, Days InnCustomer Care Team

6/10 – Redelijk

HWAN GYOO

1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 22 apr 2024
Dear Hwan, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Days InnCustomer Care Team

2/10 – Ontzettend slecht

Abdulelah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room smells and the bathroom very narrow and old. Breakfast was terrible just white toast and serve only from 6:00 am to 9:am. No juice, nothing.
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 1 apr 2024
Dear Abdulelah, we apologize for the inconvenience and disappointment you experienced during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of your expectations. Your feedback regarding the room condition, breakfast options, and service will be shared with our team to ensure improvements are made. We appreciate your honesty and will work diligently to enhance the quality of our accommodations and services. If you would like to discuss your experience further or if there is anything we can do to make it right, please don't hesitate to reach out to us directly. Best Regards, Days InnCustomer Care Team

8/10 – Goed

Keith

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was okay
9 nachten verbleven in februari 2024
Reactie van Customer Care Team op 1 apr 2024
Dear Keith, thank you for your feedback. We're sorry to hear that your experience with us was just okay. We strive to provide all of our guests with exceptional service and accommodations, so if there's anything specific that you feel we could improve upon, please don't hesitate to let us know. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. If you decide to give us another chance, we'll do our best to ensure that your next stay is more enjoyable.Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

tom

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 1 apr 2024
Dear Tom, thank you for your feedback! If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help!Best Regards, Days InnCustomer Care Team

4/10 – Matig

Richard

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Advertised breakfast, but had none. Staff said the owner shows "free breakfast" on booking sites to get more business, but then they have to deal with the angry guests who expected breakfast. "Non-smoking" rooms had smoke and other smells.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 1 apr 2024
Dear Richard, we sincerely apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the advertised breakfast was not provided and that there were issues with the cleanliness and amenities in your room. This does not reflect the level of service and quality we aim to provide. We will share these concerns with our staff and management to ensure that such discrepancies are rectified and do not recur in the future. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. If you give us another opportunity, we will strive to make your next stay with us a much more positive experience. Best Regards, Days InnCustomer Care Team

6/10 – Redelijk

Marcus

Negatief: Voorzieningen
It could be a little cheaper for the quality but overall it's ok.
2 nachten verbleven in maart 2024
Reactie van Customer Care Team op 27 mrt 2024
Dear Marcus, thank you for sharing your feedback with us following your recent stay. We appreciate your honest assessment of our property and amenities. We strive to offer competitive pricing while maintaining high-quality standards, and we regret if our rates did not fully meet your expectations. Your feedback is valuable to us as we continuously assess and adjust our pricing strategies. We hope to have the opportunity to welcome you back in the future and provide you with an even more satisfactory experience.Best Regards, Days InnCustomer Care Team

2/10 – Ontzettend slecht

Wanda

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Well after i was applied the one key cash my husband had a mild heart attack do to the experience and service you guys took us threw over the weekend.Secondly i was held at gun point they took my car and my my belongings in it..lord knows this has beenthe mostbterrible weekend ever.is there anyway you guys can apply my one key cash back to.ny account please
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 28 mrt 2024
Dear Wanda, we are deeply saddened to hear about the distressing experiences you encountered during your stay with us, including the health scare with your husband and the traumatic incident of being held at gunpoint. Please accept our sincerest apologies for the inadequate service and support you received during such challenging circumstances. Your safety and well-being are of utmost importance to us, and we are committed to thoroughly investigating and handling the issues you've raised regarding cleanliness, staff service, and property conditions. Additionally, we understand the urgency of your request to apply the one key cash back to your account, and we will expedite this process to provide you with the assistance you need. Please know that our team is here to support you in any way we can, and we sincerely hope to have the opportunity to regain your trust in the future.Best Regards, Days InnCustomer Care Team

2/10 – Ontzettend slecht

Vivien

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Customer Care Team op 27 mrt 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 – Uitstekend

Blake

1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 25 mrt 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Marcus

Reisde met partner
Positief: Netheid, voorzieningen
Very good
Reactie van Customer Care Team op 25 mrt 2024
Dear Marcus, thank you for your feedback! We're thrilled to hear that you had a "very good" experience during your stay with us. Your satisfaction is our utmost priority, and we appreciate you taking the time to share your positive impressions. Should you have any specific suggestions or preferences for your future visits, please don't hesitate to let us know, as we're always striving to enhance our guests' experiences. We look forward to welcoming you back soon and ensuring your next stay is even more memorable.Best Regards, Days InnCustomer Care Team

10/10 – Uitstekend

Marchelle

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Customer Care Team op 20 mrt 2024
Dear Marchelle, we're ecstatic to receive your 5-star rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We hope to have you back with us for a similar experience. Best Regards, Days InnCustomer Care Team