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Beoordelingen van Embassy Suites by Hilton Atlanta Perimeter Center

3.5 out of 5
Embassy Suites by Hilton Atlanta Perimeter Center
1030 Crown Pointe Pkwy, Atlanta, GA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 439 van 738 beoordelingen" "
Gastenscore: 8 - Goed. 143 van 738 beoordelingen" "
Gastenscore: 6 - Redelijk. 65 van 738 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 738 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 738 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Renia, Upper Marlboro

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
We loved our stay, especially the free hot breakfast, comfy beds, and free happy hour drinks! The facility does need a few upgrades like heaters in the pool (it was freezing for me and the kids) and regular maintenance on the elevators (that went out for a few minutes during our stay). Overall for the reasonable price, we’d stay again.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Karen

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024

8/10 – Goed

Johnny

Zakenreiziger, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
The hotel was near many major outlets and stores. The area was quiet, didn't hear one siren the whole stay
2 nachten verbleven in mei 2024
Reactie van Erica A op 28 mei 2024
Hi Johnny,Our location is definitely great for shopping as we are across from the Perimeter mall. Thanks for staying with us.

10/10 – Uitstekend

Michael, Columbia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
2 nachten verbleven in mei 2024
Reactie van Erica A op 28 mei 2024
Thanks for staying with us Michael. We look forward to your next stay with us when your travels bring you back to Atlanta.

8/10 – Goed

James, Ramseur

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didnt like the parking garage.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Shyra, Wilmington

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a great stay. The only thing I didn’t like is that their was only 1 handicap parking spot at the entrance to the lobby and you could not park there overnight.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

KreShuna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/a
2 nachten verbleven in mei 2024
Reactie van Erica A op 28 mei 2024
Thanks for taking the time to complete a survey about your recent stay with us KreShuna. We are happy to see that you enjoyed your stay with us.

8/10 – Goed

Kathryn

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2024
Reactie van Stevie (Front Office Manager ) op 11 mei 2024
Thank You for choosing Embassy Suites Atlanta Perimeter Center. We hope you have an excellent day.

10/10 – Uitstekend

Ammiana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Embassy Suite Perimeter op 11 mei 2024
Thank You for choosing Embassy Suites Atlanta Perimeter Center. Have an excellent day. Come back to see us on your next visit.

10/10 – Uitstekend

Lukmon Jermaine

4 nachten verbleven in mei 2024
Reactie van Erica A op 28 mei 2024
Thanks for taking the time to write a survey about your recent stay with us Lukmon Jermaine. We are glad to hear that you enjoyed your stay.

8/10 – Goed

Kianna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was so clean and the majority of the staff was really nice.
2 nachten verbleven in mei 2024
Reactie van Stevie (Front Office Manager ) op 11 mei 2024
Have an excellent day. Come back to see us on your next visit. Thank You for choosing Embassy Suites Atlanta Perimeter Center.

10/10 – Uitstekend

Vickie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Embassy Suite Perimeter op 30 apr 2024
We are pleased to hear that you enjoyed your stay with us. Please come back again on your next visit to Atlanta. We appreciate you and Welcome you back anytime.

10/10 – Uitstekend

Tori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoyed my stay here. Very clean. Friendly staff. Great breakfast with a lot of options for picky eaters.
2 nachten verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 23 apr 2024
Music to our ears. We thank you for your most recent stay with Embassy Suites Atlanta Perimeter Center. We welcome you back on your next visit to the Atlanta area. Have an Excellent day !

10/10 – Uitstekend

TaCora

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would definitely stay again the staff was nice. The location was great .
1 nacht verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 23 apr 2024
We thank you for your most recent stay with Embassy Suites Atlanta Perimeter Center. Have an Excellent day !

8/10 – Goed

Samantha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 23 apr 2024
We thank you for your most recent stay with Embassy Suites Atlanta Perimeter Center. we welcome you back on your next visit to the Atlanta area. Have an Excellent day !

6/10 – Redelijk

xiaoyu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The shower water was not warm enough. Made me feel cold !
1 nacht verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 23 apr 2024
We thank you for your most recent stay with us here at Embassy Suites Atlanta Perimeter. We apologize for the issue with your water temperature. It is always our goal to provide excellent service to our guest. We welcome you back to allow us to make it right.

4/10 – Matig

Anfernee Lloyd-

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was super unprofessional, slow and unprepared.
1 nacht verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 23 apr 2024
We are sorry to hear your most recent stay was unsatisfactory. Our goal is always to provide excellent customer service to all our guest. Please feel free to call the property and speak with the Front Office Manager. We look forward to making it right.

2/10 – Ontzettend slecht

Angela

Reisde met familie en kleine kinderen
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en voorzieningen
This was the worst experience I’ve ever had at the Embassy. I have stayed in Embassy’s around the country and always have a POSITIVE EXPERIENCE BUT BABY! Let’s start of with and I quote “club Embassy. Teenagers running literally around the hotel all Night and I mean ALL NIGHT. The walk way into the front door had vomit on the path, which is gross, but once I asked about the pool I knew why, because someone threw up in it so it was closed. The front desk agent told me once I was paid and checked in that they often close it on weekends because Club embassy patrons use it up so much … I assume maintenance personal don’t want to have to clean it., which brings me to Maintenance personal. What a rude disrespectful man this guy with braids was. Saw the elevator we were on full to capacity yet still got himself and the maintenance cart in, while on the phone with his “brah” and pushed my elderly sister. When bought to his attention he replied “ MY BAD” I said I don’t believe you should be getting in the elevator with us. He said who me oh yes I can I got a call. But there are not one, not two, but 3 elevators. Why not WAIT FOR THE NEXT IF THIS ONE IS FULL.. Just pick another. This one is cheaper in price then some others around the city and now I personally know why. Horrible. The one star is for the nice breakfast workers who cleaned the tables quickly.
1 nacht verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 18 apr 2024
Thank you for your feedback. We are sorry to hear about your most recent expectance. Please feel free to reach out to the property directly and speak with the Front Office Manager (770)394-5454. We look forward to your call.

10/10 – Uitstekend

Baileigh

2 nachten verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 11 mei 2024
Have an excellent day. Come back to see us on your next visit. Thank You for choosing Embassy Suites Atlanta Perimeter Center.

10/10 – Uitstekend

Adam

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is in great shape and room are nice and cozy. All staff were extremely friendly, helpful and polite. Self parking garage is right next to the hotel and is close to the Marta line. I would stay here in a heartbeat if I need to return to the area!
5 nachten verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 12 apr 2024
Thank you so much. We appreciate your business and welcome you back anytime.

10/10 – Uitstekend

JOSE

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful breakfast! The in-house restaurant served tasty options for dinner and the bar had great options as well! The room was very nice.
1 nacht verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 9 apr 2024
We are pleased to hear that you enjoyed your most recent stay with us. We always strive to provide Excellent service to our guests. Please be sure to come back on your next visit to Atlanta

10/10 – Uitstekend

Leslay

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super nice hotel! Had a great week in Atlanta. The pool could use to be looked at cleared up but really a fabulous stay!! We will be back!
3 nachten verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 9 apr 2024
We are pleased to hear that you enjoyed your most recent stay with us. We always strive to provide Excellent service to our guests.

6/10 – Redelijk

shamika

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a good stay . I got stuck in the elevator with my kid and maintenance man did a horrible job at fixing the issue . Literally came crack the door open and said I’ll be back meanwhile my 7 year old having an anxiety attack . Communication with front desk and what’s online needs to be worked out . Everybody had different times for room service pool etc Staff was friendly, rooms was nice, my neighbor kids was rude kept tugging on the door and hitting the walls . Beside that great stay .
2 nachten verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 9 apr 2024
I am so sorry to hear that your recent stay with us was not satisfactory. If you would like to discuss this further, please let me know so we can set a time to talk when it is convenient for you. Thank you for bringing these issues to my attention and rest assured that I will take appropriate actions to make sure it never happens again.

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Stevie (Front Office Manager ) op 9 apr 2024
We are pleased to hear that you enjoyed your most recent stay with us.

6/10 – Redelijk

Joseph

Zakenreiziger
Positief: Personeel en service, voorzieningen
Too much crowd. Could not even get into food for breakfast
1 nacht verbleven in april 2024
Reactie van Embassy Suite Perimeter op 9 apr 2024
I am so sorry to hear that your recent stay with us was not satisfactory. If you would like to discuss this further, please let me know so we can set a time to talk when it is convenient for you.

10/10 – Uitstekend

Jessica

1 nacht verbleven in april 2024
Reactie van Embassy Suite Perimeter op 27 apr 2024
We appreciate your feedback. Please come back on your next visit to Atlanta. We would love to have you again.

6/10 – Redelijk

Emmanuel J

2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 27 apr 2024
We appreciate your feedback. Please come back on your next visit to Atlanta. We would love to have you again to make it an even better experience for you.

10/10 – Uitstekend

Oliver J.

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 9 apr 2024
We are pleased to hear that you enjoyed your most recent stay with us. Please be sure to come back on your next visit to Atlanta

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. Enjoyed happy hour offering
3 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 1 apr 2024
We are so pleased to hear you enjoyed your stay. Please come back to see us on your next visit to the Atlanta area

2/10 – Ontzettend slecht

Ceundra

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 1 apr 2024
We are sorry to hear that you most recent stay with us was not satisfactory. It was a pleasure speaking with you and thank you for allowing me to make this right .

10/10 – Uitstekend

Lenay

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was super nice and this property meet and exceeded all my expectations!!
1 nacht verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 31 mrt 2024
I am so pleased to see you enjoyed your stay. Please make sure you come back to see us. Have an Excellent Day.

2/10 – Ontzettend slecht

Cornelius

1 nacht verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 23 apr 2024
Please reach out to the property directly to share your experience the Front office manager. We look forward to making this right.

8/10 – Goed

Cortney

Reisde met familie
Staff was excellent, hot tub (which was the sole reason I booked this property) was cold and breakfast was adequate. Bed was comfortable and I enjoyed the amenities in the room. I would book here again if I needed too but the wow factor of property was a little bit of a let down. Staff was above exceptional, including front desk, house keeping, breakfast staff and serving staff in the evening.
2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 30 mrt 2024
We are pleased that you enjoyed your most recent stay with us. Our sincerest apologies on the spa being cold we will most certainly look into this issue and have it fixed. Please come visit with us again and ask for the Front office manager he will be sure to make it right.

2/10 – Ontzettend slecht

Canesha

Positief: Netheid
Negatief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 27 mrt 2024
We are sorry to see your stay with us was not satisfactory. We always aim to please our guests. Please feel free to reach out to the property directly and speak with the manager. I look forward to your call and making this right.

8/10 – Goed

LaShanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and breakfast was a treat
1 nacht verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 27 mrt 2024
Excellent. We are pleased to hear you enjoyed your stay with us. We welcome you back on your next visit to Atlanta.

8/10 – Goed

Janeka

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Okay stay for a short weekend.
2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 27 mrt 2024
Excellent. Thank you for choosing Embassy Suites Perimeter.

4/10 – Matig

Jessica

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen
My experience was okay I was with my kids and the did fix issues promptly. We had no trash bags in our rooms and no sheets for pullout bed. Was somewhat disappointed but my kids did not complain so it fair. Breakfast was okay, but my omelette was burnt. Probably won't come back. Was not safe for solo mom with stroller.
1 nacht verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 27 mrt 2024
Thank you for choosing Embassy. We are sorry to see you stay was not the best. Please feel free to call the property an speak with the manager about your experience. We look forward to speaking with you to make your next stay Amazing

6/10 – Redelijk

Jennell

Positief: Netheid, staat van de accommodatie en faciliteiten
Housekeeping doesn’t speak or understand English. If you’re not careful they will open your room door. Other than that issue. I had a good stay.
1 nacht verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 9 mrt 2024
We are pleased to hear you enjoyed your stay. We do apologize for the issue with housekeeping. We look forward to your next visit. Have an excellent day.

8/10 – Goed

Tamara

Reisde met partner
Positief: Personeel en service, voorzieningen
The breakfast rocks - so good especially the omelette
2 nachten verbleven in maart 2024
Reactie van Stevie (Front Office Manager ) op 3 mrt 2024
We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

10/10 – Uitstekend

Deanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Stevie (Front Office Manager ) op 27 feb 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

8/10 – Goed

mairen

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Stevie (Front Office Manager ) op 27 feb 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit to Atlanta.

10/10 – Uitstekend

keyanna

2 nachten verbleven in februari 2024
Reactie van Stevie (Front Office Manager ) op 27 feb 2024
We are pleased to hear you enjoyed your stay. We look forward to your next visit with us here in Atlanta Please come back and see us. Have an excellent day.

10/10 – Uitstekend

Jacqueline

2 nachten verbleven in februari 2024
Reactie van Stevie (Front Office Manager ) op 27 feb 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. You are appreciated.

10/10 – Uitstekend

Luis

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Stevie (Front Office Manager ) op 27 feb 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

2/10 – Ontzettend slecht

Ronna

Won’t stay at this location again
1 nacht verbleven in februari 2024
Reactie van Stevie (Front Office Manager ) op 27 feb 2024
Thank you for your feedback. I am are sorry to hear about your most recent expectance Please feel free to reach out to the property directly and speak with the Front Office Manager (770)394-5454. I look forward to your call.

4/10 – Matig

Hussain, Kalamazoo

Positief: Netheid
Negatief: Personeel en service
For the price … it’s falls short
1 nacht verbleven in februari 2024
Reactie van Stevie J op 23 feb 2024
Hi Hussain,I am sorry to hear that you were not satisfied with your stay. We would like the opportunity to speak with you about your stay and what would have made it better. Please feel free to reach out to us at your convenience to discuss further.

10/10 – Uitstekend

Perry

1 nacht verbleven in februari 2024
Reactie van Stevie (Front Office Manager) op 21 feb 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

10/10 – Uitstekend

Hillary

Positief: Voorzieningen
Great stay, room was clean, and accommodated 6 of us perfectly.
1 nacht verbleven in februari 2024
Reactie van Stevie (Front Office Manager) op 21 feb 2024
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We look forward to your next visit. Have an excellent day.

4/10 – Matig

Nu T

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Very unfriendly staff.
1 nacht verbleven in februari 2024
Reactie van Stevie (Front Office Manager) op 19 feb 2024
Thank you for your feedback. We are sorry to hear about your most recent expectance Please feel free to reach out to the property directly and speak with the Front Office Manager. We look forward to your call.

2/10 – Ontzettend slecht

Jacob

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They overboooked by 20 rooms and had to find another hotel. Staff did assist though to thier credit.
1 nacht verbleven in februari 2024
Reactie van Stevie (Front Office Manager) op 19 feb 2024
Thank you for your feedback. We are sorry to hear about your most recent expectance Please feel free to reach out to the property directly and speak with the Front Office Manager. We look forward to your call.