Exterieur

Beoordelingen van Hotel Indigo Atlanta Downtown, an IHG Hotel

4 out of 5
Hotel Indigo Atlanta Downtown, an IHG Hotel
230 Peachtree Street NW, Atlanta, GA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 1030 van 1513 beoordelingen" "
Gastenscore: 8 - Goed. 294 van 1513 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1513 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1513 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 41 van 1513 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Bas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel downtown!
Stayed at this hotel for a couple of nights during an Expo. The convention center is only 5 minutes walk from the hotel and close to many restaurants. Hotel is new, clean and has comfy rooms. Personnel is very friendly and has a payable valet parking. Fitness center needs an upgrade. Good stay!
4 nachten verbleven in februari 2019
Reactie van Hotel Indigo Atlanta Downtown op 18 feb 2019
Thank you for staying with us, and for the perfect 10 review. We look forward to your next stay.

8/10 – Goed

Bas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel downtown!
Nice hotel downtown Atlanta. Very close to bars and restaurants. Staff is very friendly. Breakfast is fine in the restaurant. Gym is very basic and could be better.
1 nacht verbleven in februari 2019
Reactie van Hotel Indigo Atlanta Downtown op 14 feb 2019
Thank you for staying with us and for your review! We’re glad you enjoyed the neighborhood.

8/10 – Goed

Dionne

Positief: Netheid, staat van de accommodatie en faciliteiten
Tempest at the front desk was absolutely Amazing!!!!
1 nacht verbleven in mei 2024
Reactie van Vincent H - Assistant GM op 19 mei 2024
Thank you for visiting us. We agree, Tempest is pretty amazing! We hope you had an opportunity to explore the fun things to do in our neighborhood during your visit. We invite you to visit us anytime youre in downtown Atlanta. Take care!

8/10 – Goed

Benjamin

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Conveniently located. Clean. Comfortable room.
4 nachten verbleven in mei 2024
Reactie van Stephen H op 17 mei 2024
Thank you so much for sharing your experience with us!

10/10 – Uitstekend

James, PALM CITY

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
One of the best hotel experiences I’ve had. Amazing Staff
1 nacht verbleven in mei 2024
Reactie van Vincent H - Assistant General Manager op 16 mei 2024
Thank you, James! We appreciate your kind words and are pleased to see that you enjoyed your experience in the hotel. We hope to see you again soon!

10/10 – Uitstekend

Angie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was spacious,clean,and the bed was very comfortable.
1 nacht verbleven in mei 2024
Reactie van Vincent H - Assistant General Manager op 16 mei 2024
Thank you for taking to review your stay in our hotel, Angie. We appreciate your business and hope that you join us again anytime you're in our neighborhood. Take care!

10/10 – Uitstekend

Sakinah

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Everything was awesome and Thomas was impeccable!
2 nachten verbleven in april 2024
Reactie van Vincent H - Assistant General Manager op 4 mei 2024
Thank you for taking time to review your stay! Thank you for your kind words about Thomas. We will be sure to share this with him. We invite you back to visit us again soon.

10/10 – Uitstekend

Letwyla

2 nachten verbleven in april 2024
Reactie van Vincent H - Assistant GM op 19 mei 2024
Thank you for the 5 out of 5 review, Letwyla! We welcome to visit us anytime.

10/10 – Uitstekend

stewart, Wildwood

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Very good service by all staff, very quiet, very good food at breakfast. Not crowded at all on our visit.
3 nachten verbleven in april 2024
Reactie van Stephen H op 30 apr 2024
Thank you so much for sharing your experience with us! We hope you will think of us first the next time you visit Downtown Atlanta!

10/10 – Uitstekend

victor

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in april 2024
Reactie van Vincent H - Assistant General Manager op 27 apr 2024
Thank you you for your review of your stay, Victor. We hope that you enjoyed our hotel and our neighborhood. We invite you to come back and visit us again soon.

10/10 – Uitstekend

Liliana, RIVERBANK

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice hotel
2 nachten verbleven in april 2024
Reactie van Stephen H op 23 apr 2024
Thank you sharing your thoughts, Liliana!

10/10 – Uitstekend

Bernard

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Paper on the ground in front of the property. And the morning clerk judging me because I was with a young woman which was my daughter which is none of her business
3 nachten verbleven in april 2024
Reactie van Stephen H op 23 apr 2024
We appreciate your staying with us, Bernard!

10/10 – Uitstekend

Victoria

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Stephen H op 17 apr 2024
Thank you for the review, Victoria!

10/10 – Uitstekend

Anuoluwapo

1 nacht verbleven in april 2024
Reactie van Stephen H op 1 mei 2024
Thank you for sharing your experience with us! We hope we will be your first choice the next time your travels lead you to Downtown Atlanta!

8/10 – Goed

Ferris

Very clean hotel
1 nacht verbleven in april 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Ferris,Thank you for your review of your stay at hotel. We appreciate you recognizing the cleanliness of the hotel. We have the best Housekeeping staff in the industry. We hope you visit us again soon.

4/10 – Matig

Monica Aime

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Servicio malo está lleno de indigentes mala ubicación de la habitación, te cobran de más por el depósito y no hacen ningún esfuerzo por apoyarte
4 nachten verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Monica Aime,We apologize that things didnt go well during your stay. We hope to turn this around on a future stay.

10/10 – Uitstekend

David, Mint Hill

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
David, thank you for taking time to review your stay with us. We appreciate the 5 out of 5!

10/10 – Uitstekend

Devin

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice property. Conveniently located to restaurants, stores, etc. Staff was friendly and dining options/bar was a plus!!!
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Thanks for the 5 out of 5 review, Devin!

8/10 – Goed

Shanae

3 nachten verbleven in maart 2024
Reactie van Stephen H op 23 apr 2024
Thank you for completing a review, Shanae!

8/10 – Goed

Brandy Michelle

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a great stay! The staff was amazing!
2 nachten verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Brandy Michelle,Thank you for stayiing with us! We appreciate the positive words about our staff. Come back and visit soon.

10/10 – Uitstekend

Sury

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Close to everything and a 10 min walk from the aquarium. The only thing is it looks like they allow dogs and there was one next to our room that would not stop barking. Not a service dog because we know how behaved service dogs can be.
2 nachten verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Sury, thank you for staying with us. It appears that you had a nice time exploring our neighborhood. We are sorry about the dog barking nearby. Always let us know and we will reach out the dogs owners. Thank you for staying with us!

10/10 – Uitstekend

Kathryn

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
From the moment we entered the Hotel Indigo, we were warmly welcomed by the staff. The front desk staff, the restaurant staff, the valet guys and everyone we met in the hotel were all so friendly and really seemed to enjoy working at Hotel Indigo. The hotel is conveniently located within walking distance to Centennial Park, many great restaurants and local transportation. Rooms were spacious with comfortable beds. We truly enjoyed our visit to Atlanta and our stay at the Hotel Indigo.
6 nachten verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Kathryn,Thank you for taking time to complete such an awesome review of your stay. We appreciate your business. We hope that you visit us here at Hotel Indigo Atlanta Downtown again soon.

8/10 – Goed

Matthew

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Hotel was nice. Area around wasn’t great but it’s normal downtown issues.
1 nacht verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Thank you for staying with us Matthew. We appreciate your business. As we get closer to the 2026 World Cup, we are excited about all of the beautification projects planned for our neighborhood. We hope to see you again soon!

8/10 – Goed

Laurilee

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. Fantastic location downtown close to restaurants and shops and most importantly right next door to the train station. Only let down is the loud banging of the bedroom doors, getting to sleep and staying asleep is hard if it’s a busy time around.
2 nachten verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 30 mrt 2024
Thank you for reviewing your stay with us, Laurilee. We appreciate your business. We apologize for the noise associated with our guestroom doors closing. It is critical that guestroom doors close completely for the safety of our guests. We apologize for the inconvenience.

10/10 – Uitstekend

Constantine

1 nacht verbleven in maart 2024
Reactie van Stephen H op 17 apr 2024
We appreciate you sharing your experience with us, Constantine!

10/10 – Uitstekend

Sylvia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Our trip to Atlanta was for Passport Services. The Indigo was so conveniently located to the passport office. The staff was friendly. Location was perfect.
1 nacht verbleven in maart 2024
Reactie van Stephen H op 25 mrt 2024
Sylvia, we are so happy to have been able to provide you with comfortable accommodations while you worked with the Passport Office. We understand that this can be a challenging undertaking as the Office is extremely busy. Glad we could contribute to a positive experience!

10/10 – Uitstekend

shlondya

Reisde met familie
Positief: Netheid
Great property, just wish the rooms had a fridge if anything...
2 nachten verbleven in maart 2024
Reactie van Stephen H op 25 mrt 2024
Hi there, Shylondya!Thank you for the positive comments and review!While the hotel was not designed with minifridges originally, we do have a small number of them available upon request. Additionally, we are working on a property refresh toward the end of the year which will include minifridges in each room. We hear you!

8/10 – Goed

Nina

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was very nice! For some reason, we had to be evacuated at 8pm on Saturday for a false alarm. But they didn't tell us it was a false alarm until we noticed no one else was being evacuated and had to go to the front desk to be notified. Luckily, our toddler wasn't asleep yet. You can hear people revving their engines all night and into the morning in front of the hotel, so if you are looking for quiet - this isn't the place. It was nice that they provided ear plugs. First thing in the morning, our room reeked of weed, so that kind of sucked. Otherwise, it was good and close to the aquarium and children's museum.
1 nacht verbleven in maart 2024
Reactie van Stephen H op 25 mrt 2024
Hi Nina!Thank you for taking the time to share your experience with us! We value the good and the not-so-good comments from our guests as we continuously seek improvement.We acknowledge that downtown Atlanta can be a lively spot. All of our guests have different tolerance levels for noise which is why we do provide complimentary earplugs. Ultimately, we want our guests to get the best sleep possible. The smell you experienced is quite rare at this hotel versus many others. We are sorry to hear you were inconvenienced by this occurrence as well as the false alarm. We believe they may have been tied together as some folks differentiate vaping and "smoking"; however, the results are the same for smell and fire safety systems. Our sincerest apologies for these inconveniences.

8/10 – Goed

Michael, McDonough

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Great customer service and super clean
1 nacht verbleven in maart 2024
Reactie van Stephen H op 25 mrt 2024
Thank you, Michael, for the kind comments in recognition of the efforts our team puts forth by our team. We hope you'll choose us again.

10/10 – Uitstekend

Shelly

Positief: Netheid, staat van de accommodatie en faciliteiten
This is my second time staying at this property. Love this place!
1 nacht verbleven in februari 2024
Reactie van Stephen H op 25 mrt 2024
Hi, Shelly! We couldn't be prouder to receive such glowing remarks. Thank you for taking the time to share and trusting us with your hotel needs!

8/10 – Goed

Kasinda, Marina

2 nachten verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 9 apr 2024
Kasinda, Thank you for taking the time to review your stay with us. We appreciate your business.

10/10 – Uitstekend

Ravenon

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant GM op 13 mrt 2024
Thank you.for the 5 out of 5 review, Ravenon!

10/10 – Uitstekend

Wendy

2 nachten verbleven in februari 2024
Reactie van Stephen H op 25 mrt 2024
Thank you for the 5, Wendy! Glad we exceeded your expectations!

8/10 – Goed

Erin, Tallassee

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 4 mrt 2024
Thank you for the 4 out of 5 review, Erin!

10/10 – Uitstekend

Dacia

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I absolutely loved this hotel! It was extremely clean, easy check in process. I was able to get an early check in. Staff was friendly. The room was amazing, beds, and pillows comfy. Downtown is filled with a lot of homeless people unfortunately. My only complaint is the cost for parking being $50 a night. That cost is extremely outrageous especially being valet is the only parking available if you don’t find any parking along the street. Other than that the hotel itself is great!
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant General Manager op 2 mrt 2024
We appreciate you taking time to review your stay at our hotel. We are pleased to see that you enjoyed it. We invite you to come back and visit us anytime. Take care!

10/10 – Uitstekend

Mary

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Vincent H - Assistant General Manager op 4 mrt 2024
Thank you for the 5 out of 5 review, Mary!

10/10 – Uitstekend

Jimmy

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The female staffer that check my and wife in can’t find our reservations for some reason. It took about 15 or 20 minutes to get checked in.
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant General Manager op 2 mrt 2024
We apologize for the delay in finding your reservation. We are glad that we located it. Thank you for the 5 out of 5 review!

10/10 – Uitstekend

DeAnna

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant General Manager op 2 mrt 2024
Thank you for the 5 out of 5 review!

10/10 – Uitstekend

Kim-Keta

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van Vincent- Assistant GM op 1 mrt 2024
Thank you for staying with us, Kim-Keta!

10/10 – Uitstekend

Melisa

1 nacht verbleven in februari 2024
Reactie van Vincent- Assistant GM op 1 mrt 2024
Thank you for staying with us, Melisa!

10/10 – Uitstekend

Jonathan

Zakenreiziger, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very nice property. Staff are kind and helpful.
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant GM op 29 feb 2024
Thank you for your business, Jonathan! We are pleased that everything went well.

10/10 – Uitstekend

Steve

Positief: Netheid, staat van de accommodatie en faciliteiten
Spiral staircase is amazing
1 nacht verbleven in februari 2024
Reactie van Vincent H - Assistant GM op 29 feb 2024
Thanks for staying with us, Steve! Yes, it is pretty amazing!

10/10 – Uitstekend

Nicole, Pearland

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Thomas was amazing! Everyone we encountered at the front desk was friendly and helpful. The room was clean. The AC was cold. The shower was modern. The location was great - CVS across the street, several restaurants nearby, and walkable to a few fun spots. I would definitely stay at this hotel again.
2 nachten verbleven in februari 2024
Reactie van Vincent H - Assistant GM op 29 feb 2024
Thanks for your kind words Nicole! We appreciate your business. We hope to see you again soon.

10/10 – Uitstekend

Abdul

1 nacht verbleven in februari 2024
Reactie van Stephen H op 25 mrt 2024
We are humbled by your 5 out of 5 review, Abdul! Thank you for sharing your experience!

2/10 – Ontzettend slecht

Lulu

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast service was beyond terrible. The key card stopped working. They changed our room to a double queen from a single king with no view at all… just the side of a building…terrible
3 nachten verbleven in februari 2024
Reactie van Vincent H - Assistant General Manager op 4 mrt 2024
Thank you for taking time to review your stay. We apologize for the experience was not as good as expected. We will review details with our team and work to insure a better experience in the future.

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Checking in was easy and fast. Costumer service was excellent. The food was great. The hotel was clean, nice, and quiet. I will definitely stay here again.
1 nacht verbleven in februari 2024
Reactie van Stephen H op 26 feb 2024
Thank you for sharing your experience and your kind words!

10/10 – Uitstekend

Michele

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was excellent, clean, comfortable, spacious, and updated. Definitely recommend.
1 nacht verbleven in februari 2024
Reactie van Stephen H op 26 feb 2024
We are glad you enjoyed your stay with us!

10/10 – Uitstekend

Tiffany

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
This hotel was really nice .. I booked last minute and I was ver impressed!!
2 nachten verbleven in februari 2024
Reactie van Stephen H op 26 feb 2024
Thanks, Tiffany, for your compliments! Our team loves to hear we exceeded expectations!

10/10 – Uitstekend

Susan

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel Indigo is a fresh, modern hotel. The rooms are comfortable and spacious. The lobby and gathering areas are bright and lively. Staff are exceptional, accommodating, and helpful. This was all very needed after Expedia botched our initial reservation, which was already paid and I had electronically checked in. We had driven 6 hours and was checking in at 10pm for a 7am marathone only to be told that Expedia overbooked travelers at the original hotel. The representative even lied to me about those circumstances. Thank goodness for Hotel Indigo and the wonderful staff who took care of me and my family with kindness.
1 nacht verbleven in februari 2024
Reactie van Stephen H op 26 feb 2024
Thrilled we could turn a challenging situation into a memorable experience!

10/10 – Uitstekend

Nikki

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in februari 2024
Reactie van Stephen H op 26 feb 2024
Thanks for the feedback, Nikki!