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Beoordelingen van Hampton Inn Auburn

2.5 out of 5
Hampton Inn Auburn
736 Southbridge St, Auburn, MA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 566 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 274 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 75 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 43 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 43 van 1001 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Elissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

June

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice clean place
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Trish

1 nacht verbleven in april 2024

10/10 – Uitstekend

josphat

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
stay
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Enri

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My medical evaluation was cancelled at 3:00 pm and even thought this was no fault of mine the hotel went ahead and charge me full rate without when offering a voucher or discount to use at a later time. They just lost a customer.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Linda

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Ryan

1 nacht verbleven in april 2024

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very clean, the bed comfortable, and the shower had great pressure. Nice breakfast buffet, too.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Herminio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
El desayuno riquísimo todo
3 nachten verbleven in april 2024

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay with no issues.
2 nachten verbleven in maart 2024

8/10 – Goed

Natalie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and relaxing which that the pool we’re open.,after my long day at work I was hoping to check in and yust change go to the pool
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Karina

1 nacht verbleven in maart 2024

6/10 – Redelijk

Vicklie

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I arrived at the hotel and the female in the front desk told me my reservation was cancelled due to payment not going through. Which was an error. I did not receive a call or email. She told me it happens. What if I got their and there were no rooms available. That was very unprofessional.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Joshua

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Hope

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool (the reason we stayed there) was closed and I was not aware until check in where the front desk informed me I can go somewhere else with a pool. Front desk "accidentally" checked us out the same night we arrived and did not fix it, had to check out a day early. I need a refund. The worst customer service EVER!
2 nachten verbleven in maart 2024

8/10 – Goed

Robert, South Burlington

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Emily, WEBSTER

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super angry because wasn't told that the pool was out of service until AFTER I checked in. I had options for hotels but chose this one and now really upset and the lady at the front desk completely dismissed me nor apologized for the inconvenience
1 nacht verbleven in maart 2024

6/10 – Redelijk

Susan

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen
Upon arrival, i was told that the pool and hot tub were closed. We are sorry that Expedia won't change it on their website....then check in was a nightmare with their computers, and my credit cards were declined for the incidental charges due. My room was paid in full thru Expedia....no local channels on tv in room for some reason, other concerns to boot....ugh
1 nacht verbleven in maart 2024

8/10 – Goed

Steve

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Nice property. Would have been nice to know pool was out of order.
1 nacht verbleven in maart 2024

8/10 – Goed

ROSERIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really like this place but cleaning product odors we’re way too strong in room. Perhaps what they used on the carpets?
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Angel

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No pool and hot tub access which is why we booked! Disappointed!
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Vasiliy

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the worst stay. The room was smelly between pee and chlorine. Hotel was sold out. Manager offered Febreze. Manager offered to look for a hotel nearby, but it was too late, as manager showed up only at 11pm. I didn’t sleep all night.

8/10 – Goed

Vashti, Revere

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
DOES NOT HAVE A POOL. When we checked in we were informed that they did not have a pool as stated on Expedia’s listing of their property and asked if that made a difference? Had we arrived on schedule it would have. We stayed in an accessible room, which smelled like a dog had occupied it. There was also some visible animal hair as well.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

dame

Negatief: Personeel en service
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Lynne

Reisde met partner
Negatief: Personeel en service
Our room smelled like Clorox and we were given a product called fabreeze to spray the room with. It was a very noisy room, while trying to sleep, being next to an exterior side door. The worst, was the soiled bedspread, which I didn’t see until morning: totally grossed me out.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Charles

Reisde met partner
Pool was closed, room had bad smell, TV did not work, not the room I paid for, very loud noises , curtain would not open or operate. The host was trying to help but she didn’t have the staff to help her. We could have stayed elsewhere with way better services. We actually went to the Wellington hotel and it was what we shall stay in next time.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Michelle, Staten Island

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very clean. The breakfast offered was tasty. The staff was very courteous and helpful.
2 nachten verbleven in februari 2024

8/10 – Goed

Francois

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was conveniently located for me. The included breakfast was good.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Valentina, Yorktown Heights

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a quiet place to spend the night. Clean, great breakfast options and easy access to rooms!
1 nacht verbleven in februari 2024

8/10 – Goed

Katie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was beautiful and clean. Perfect for the night we needed, and breakfast was suitable even for picky children. (Waffles for the win) area near by a little ehh, but it was late when we pulled in so hard to tell. Overall I would stay here again. Be advised that Expedia advertises that there is a pool, and there is not pool at the hotel!! The host was kind enough to inform Us on our arrival as I had two young kids with me. But it wasn’t a deal breaker as we were there for an event at the DCU center down town.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Nicole

Reisde met familie en kleine kinderen
Room was nice , they gave us a room with a joining door and we had noise neighbors. It was a little uncomfortable because I had kids with me and was inconsiderate and inappropriate
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Allan

1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

Karina

Reisde met familie
Negatief: Voorzieningen
No me pude quedar mi estadía completa, porque tenía un olor demasiado fuerte ellos dicen que es el químico que usan para limpiar, pero yo la verdad no tolere y me puse mal del estómago y un muy fuerte dolor de cabeza, de verdad no lo recomiendo
3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Tracy

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Elaheh

Positief: Netheid
1 nacht verbleven in januari 2024

6/10 – Redelijk

Kyle

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Disappointed
We were in town for a cheer competition. Only one person on duty upon arrival so check in line was long. I had booked a super king that sleeps 6 but the room they tried to put us in was 2 queens. After some shuffling around we finally got the rooom we paid for. Next issue we went to use the pool and hot tub only to find out both were out of service.. The next morning we went for breakfast and they had run out of many foods. They said they had numerous peoplecome in overnight and weren't prepared. While the propert was clean I was very disappointed with the overall stay. I frequent Hilton or Hilton backed hotels when we travel. This was not up to a Hilton experience
1 nacht verbleven in januari 2024

4/10 – Matig

Steven

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I do not recommend this hotel to anyone
We have stayed at many Hampton Inns and the minute we walked in it smelled awful. Then we went to our room and it smelled horrible as well. I’m not sure if it’s the cleaning solution in the carpet but it was awful and other people said the same thing. At breakfast they had run out of potatoes and I walked to ask the woman who was bringing things out to the kitchen if she had anymore potatoes and she snapped at me and said I just filled the container and I said well it’s empty and she said well I’ll cook more but it’s going to take a while. I am gluten free so there is only certain things I can eat so I ended up having an apple and an orange. It really was unfortunate there was nothing else that was out I could eat
1 nacht verbleven in januari 2024

8/10 – Goed

Sharmin

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Lois

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was well located and quiet
1 nacht verbleven in januari 2024

4/10 – Matig

Melissa

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Missing pillows. Broken drain stopper for the tub. Breakfast was expected an hour late, we had to leave early so we couldn’t stick around and wait.
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in januari 2024

10/10 – Uitstekend

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Only problem was that a youth hockey team staid there our second night and they were on the same floor as us.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Kimberly, New London

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very well kept, clean, easy check in and out. Not far away from anything.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Bradley

2 nachten verbleven in januari 2024

6/10 – Redelijk

Karen

Reisde met partner
Check in was incredible slow. New staff or computer problems. Loud music playing in a room down the hall. Can’t get wifi on my phone.
1 nacht verbleven in januari 2024

4/10 – Matig

Michael

Zakenreiziger
Positief: Personeel en service
Negatief: Comfort kamer
The hotel and the location are fine but the cleaning products are horrible, I have been gone for 5 hours and the smell is still in my nose and mouth. It makes you wonder what smells they are trying to hide. I won’t be staying there anymore
1 nacht verbleven in januari 2024

6/10 – Redelijk

Barbara

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Very noisy plumbing
3 nachten verbleven in december 2023

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Stay (5 days)
The breakfast area was so clean I saw an attendant on her knees wiping up the floor around a garbage bin. Impeccable! Also saw an employee CONSTANTLY cleaning the hallways. They really do care for their customers. Best hotel. Room service was great as well.
2 nachten verbleven in december 2023

8/10 – Goed

Sheree

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023