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Beoordelingen van West Bank Inn

2 out of 5
West Bank Inn
2904 Washington Rd, Augusta, GA

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 491 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 325 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 105 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 53 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1004 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

7,6/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

A.J.

Positief: Personeel en service
Goede service
Goede vriendelijke service. Veel en druk verkeer in directe nabijheid Kleine ontbijtruimte
Reactie van Ana op 26 mrt 2016
Dear Guest On behalf of West Bank Inn we genuinely appreciate you choosing our hotel. We take pride in our welcoming and friendly staff as well as the charming appearance of our hotel. Your feedback is greatly appreciated and we look forward to booking your next reservation here at West Bank Inn! Sincerely Ana

4/10 – Matig

Angel

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I always stay here when I come to Augusta. However this time first room dirty bathroom second room air torn up, no microwave, and refrigerator didn’t get cold. Third room they moved me to was much better. But the owner husband smelled like alcohol and made it seem like I was lying about the condition of the other two rooms. I will be calling back to speak to his wife
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Tami

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was really concerned when I saw the price, however, with over a thousand reviews, I figured I would try it. It was a wonderful stay. The room was clean, smelled disinfected and even the sheets had a hint of bleach on them. It is older but it looks well maintained. Surprisingly, it was very quite when the doors were shut. I would happily stay there again.
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 7 mei 2024
Hello Tami! We try our very best to keep guest like you happy when visiting us here at The West Bank Inn. We are honored to know you enjoyed your stay and was able to meet all of your standards, needs, and expectations. We look forward to having you here and visiting us soon! Thank You! ;)

8/10 – Goed

Geert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The rooms and staff are clean and friendly. Great value.
1 nacht verbleven in mei 2024
Reactie van West Bank Inn Staff op 7 mei 2024
Hello, Geert ! Thanks for the rating and we are happy to see you enjoyed your stay. Look forward to accommodate you again soon!

4/10 – Matig

Cheol

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The review score was misleading.
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 4 mei 2024
We appreciate your review, it is very valuable to us. We will try to do better and hope to see you soonThank you.

10/10 – Uitstekend

Geraldine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is polite, friendly & helpful.
1 nacht verbleven in mei 2024
Reactie van West Bank Inn Staff op 2 mei 2024
Good evening Geraldine!! Thank you for taking the time out to submit a review! We are happy to see that you have had a great stay with us!!!! We enjoyed having you here and look forward to accommodating you again in the near future!!!

10/10 – Uitstekend

STEPHANIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
8 nachten verbleven in april 2024
Reactie van West Bank Inn Staff op 1 mei 2024
Hello Stephanie! Good to know you enjoyed your stay. Thanks for the rating! ;)

10/10 – Uitstekend

Rigoberto

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything went smoothly and great. They even upgraded my room to the first floor because they saw all my bags. Front desk women was wonderful and helped me out so much
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 25 apr 2024
Good afternoon Rigoberto! Thank you so much for your review! We are so happy to hear that you have enjoyed your stay with us! We look forward to accommodating you again soon!!!

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 1 mei 2024
Hello Antonio! Thanks for your rating. Look forward to accommodating you again.

10/10 – Uitstekend

STEPHANIE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff has been so good to me
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 25 apr 2024
Good evening Stephanie! Thank you so much for your review! We are happy to hear that you had a great stay with us! We look forward to accommodating you again soon!

10/10 – Uitstekend

hossai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 25 apr 2024
Good evening Hossai! Thank you so much for your review! We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again soon!

10/10 – Uitstekend

Aris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Place is great
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 22 apr 2024
Hello Aris! Happy you enjoyed your stay. Hopefully we see you back soon. :)

10/10 – Uitstekend

Antonio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 22 apr 2024
Hello Antonio! Thank you for your feedback.. pleasure to have had you!

10/10 – Uitstekend

STEPHANIE

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
STAFF IS SOOO NICE
3 nachten verbleven in april 2024
Reactie van West Bank Inn Staff op 22 apr 2024
Hello Stephanie! It was a pleasure to have you here at West Bank Inn. Love seeing guest like you happy when visiting. Look forward to seeing you soon. ;)

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 22 apr 2024
Hello Antonio! Thank you for staying with us. Glad you enjoyed your stay. Hope to see you again. :)

8/10 – Goed

Anna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for the Masters this year. Super convenient and room was clean. Nice staff
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 14 apr 2024
Hello, Anna! We are very excited to know you enjoyed your stay during the Masters. As we our very best and strive to keep guest just like you happy. Thank you for staying here at West Bank Inn. Look forward to seeing you again soon! :)

10/10 – Uitstekend

Trent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was great for Masters week!
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 12 apr 2024
Good morning Trent! Thank you so much for taking the time out to submit a review! We are happy to hear that you had a great stay with us. It was a great pleasure to be able to accommodate you. We look forward to seeing you again next year!!!!

10/10 – Uitstekend

Mitchell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very friendly and the room is nice and seems to be recently updated. Very convenient to Augusta National Golf Course
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 11 apr 2024
Good afternoon Mitchell! Thank you for taking the time out of your busy day to submit a review. We are happy to hear that you enjoyed your stay here with us! We hope to be able to accommodate you in the near future!

10/10 – Uitstekend

Tonya, Vero Beach

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The checkin was very easy and the attendant was SUPER nice. When leaving the morning attendant was also SUPER nice. Bathroom was a little dated but still clean and usable.
1 nacht verbleven in april 2024
Reactie van West Bank Inn Staff op 11 apr 2024
Good afternoon Tonya! Thank you so much for taking the time out of your busy day to submit a review. We are happy to hear that you enjoyed your stay with us. We hope to accommodate you again in the near future!

10/10 – Uitstekend

Marceline

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was old but very clean. The service was great.
8 nachten verbleven in maart 2024
Reactie van West Bank Inn Staff op 11 apr 2024
Good afternoon Marceline!! Thank you for taking the time out of your busy schedule to submit a review. We are happy to hear that you enjoyed your stay with us. We hope to accommodate you again in the near future!!!

6/10 – Redelijk

Desha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Likes: location Dislikes: no help at service desk for over 20 mins
2 nachten verbleven in maart 2024
Reactie van West Bank Inn Staff op 5 apr 2024
Good afternoon Desha! We apologize that you did not enjoy your stay with us. Upon investigation the time of wait was less than 20 mins and the clerk was in the restroom at the time of your arrival. We apologize that the wait inconvenienced you and the reaction that was given to the clerk was not acceptable. In the future its best that you booked a room in another establishment that is better suited for you. Thank you.

2/10 – Ontzettend slecht

Summer

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This motel is NOT the 8 stars this app reflected. It is clearly in a bad part of town with people walking everywhere at all hours of the night. Very loud outside the door random times throughout the night. I was very worried even walking around back to my room since it was late at night. Bed skirt has visible stains. Office door is locked until you come up they can unlock (if that tells you the type of motel/area)
Reactie van West Bank Inn Staff op 3 apr 2024
Summer, we apologize for unpleasant experience you had at our motel. Front office door close at 10:00pm. We attended guests from the night window after 10.00 pm and you checked in at 1:30am. Noise coming from the McDonald is not in our control. We are trying our best to keep our Motel quite at night time.

10/10 – Uitstekend

Natalie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So let’s start with the bad. My husband found a hair in the bed that wasn’t ours. The first night the volume in the remote wouldn’t work but then it started so I don’t know. Same with the ac on low energy mode.
2 nachten verbleven in maart 2024
Reactie van West Bank Inn Staff op 26 mrt 2024
Natalie, We apologies for the issue you had in your room, if you had called at the front desk, they would have taking care of your bedding and Ac issue. Thank you for rating our property.

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van West Bank Inn Staff op 22 mrt 2024
Thank you Joseph for rating our property. I am glad you enjoyed your stay with us.

6/10 – Redelijk

David, McLeansville

Positief: Personeel en service
Negatief: Voorzieningen
Convenient location
3 nachten verbleven in maart 2024
Reactie van West Bank Inn Staff op 22 mrt 2024
Thank you David for rating our property.

10/10 – Uitstekend

Antonio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van West Bank Inn Staff op 17 mrt 2024
Hello Antonio! Thank you for taking time out of your day to submit a review. We are happy to hear that you enjoyed your stay here with us and hope we can acommodate your stay here with us in the near future.

10/10 – Uitstekend

Criquett

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a great location and was clean and had everything we needed, but be aware that although every restaurant you could want is close by, there are no sidewalks! And it's on a very busy road.
1 nacht verbleven in maart 2024
Reactie van West Bank Inn Staff op 17 mrt 2024
Hello Criquett! Thank you for taking the time to submit a review! We are happy to hear that you enjoyed your stay here with us. We hope we will see you again in the future.

10/10 – Uitstekend

Andrea

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best hotel in this area for the price.
1 nacht verbleven in maart 2024
Reactie van West Bank Inn Staff op 10 mrt 2024
Thank you Andrea for rating and posting review our property. We are glad you enjoyed your stay with us. We are looking forward to see you again!

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the price, it's very conveniently located, with slot of food options in walking distance. Will be my go to for College Homecoming yearly.
2 nachten verbleven in februari 2024
Reactie van West Bank Inn Staff op 12 feb 2024
Thank you so much for your very kind review! We are excited to hear that you had a great stay with us! We look forward to accomodating you in the near future!!

8/10 – Goed

Elroy

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van West Bank Inn Staff op 16 feb 2024
Thank you for reviewing us! We are glad you enjoyed your stay with us and we hope to see you soon.Thank you.

10/10 – Uitstekend

chris

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really love this property. I always stay here when visiting Augusta. It is very reasonably priced, and very clean and nice.
1 nacht verbleven in februari 2024
Reactie van West Bank Inn Staff op 4 feb 2024
Thank you very much. We are glad you enjoyed your stay. Hope to see you soon.Thank you.

10/10 – Uitstekend

Maria

1 nacht verbleven in februari 2024
Reactie van West Bank Inn Staff op 21 mrt 2024
Good afternoon Maria. We are happy to hear you had a great stay with us. We hope to be able to acommodate you again in the near furture.

10/10 – Uitstekend

Franklin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van West Bank Inn Staff op 28 jan 2024
Thank you for your review. We are glad you enjoyed your stay with us. Looking forward for your next visit.Thank you.

10/10 – Uitstekend

Richard

3 nachten verbleven in januari 2024
Reactie van West Bank Inn Staff op 28 jan 2024
Richard, thank you for rating our property. We are glad to hear that you enjoyed your stay with us. We hope to see you next time.

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van West Bank Inn Staff op 21 jan 2024
Thank you for reviewing us. we are glad you enjoyed your stay and looking forward for your next visit.Thank you.

4/10 – Matig

Demetrice

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van West Bank Inn Staff op 28 jan 2024
Demetrice, please let us know how we can improve in order to meet our needs for your next visit. Thank you

10/10 – Uitstekend

Trina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderfully consistent! Comfy beds…
I’m not gonna lie- sometimes you don’t feel like elevators and lobbies for a quick trip out of town. They’re friendly, consistent. Rooms are clean, beds are comfortable- and the area around it isn’t sketchy. Well worth staying here!
1 nacht verbleven in januari 2024
Reactie van West Bank Inn Staff op 17 jan 2024
Good evening Trina! Thank you so much for your review. We are thrilled to hear that you have enjoyed your stay! Thank you so much for taking the time to leave a review! We look forward to accommodating you again in the near future!

2/10 – Ontzettend slecht

Alex

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van West Bank Inn Staff op 28 jan 2024
Alex, We are sorry that we didn't meet your expectation this time but if you could let us know what was needed to improve, we will try to improve it for your future visit.

6/10 – Redelijk

Murray

Positief: Comfort kamer
Negatief: Personeel en service
Bare bones service without a smile
1 nacht verbleven in december 2023
Reactie van West Bank Inn Staff op 1 jan 2024
Thank you for taking the time to give us a review! We strive to make sure that our guests have a great stay. If you have any concerns about your stay please contact us! Happy New Year and thank you for staying with us!

10/10 – Uitstekend

taylor

1 nacht verbleven in december 2023
Reactie van West Bank Inn Staff op 1 jan 2024
Thank you for taking the time to review us! We are so happy to know that you have enjoyed your stay with us!!! We hope to have you as a guest in the future!

10/10 – Uitstekend

Graeme

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great price, location, pleasant check-in. Everything I needed and nothing I didn’t.
1 nacht verbleven in december 2023
Reactie van West Bank Inn Staff op 13 dec 2023
Thank you for reviewing us. We are glad you enjoyed your stay with us and we hope to see you soon. Thank you.

10/10 – Uitstekend

Cecil, Waynesville

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff. Clean rooms.
3 nachten verbleven in december 2023
Reactie van West Bank Inn Staff op 13 dec 2023
Thank you for the review. We are glad you enjoyed you stay and we hope to see you soon.Thank you

8/10 – Goed

Shawn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van West Bank Inn Staff op 8 dec 2023
Thank you, happy you enjoyed your stay.

4/10 – Matig

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Well, I'm stuck
It's 1am and someone has been blasting music for an hour. This isn't a large hotel. It's too late to go anywhere or do anything about the situation.
1 nacht verbleven in december 2023
Reactie van West Bank Inn Staff op 8 dec 2023
Perhaps calling the front desk might have helped the situation.

10/10 – Uitstekend

Gerald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van West Bank Inn Staff op 22 nov 2023
Thanks for giving us a review. We hope to see you in the future.

10/10 – Uitstekend

Cori

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stop
Staff was helpful. Check in was quick. Room was very clean.
1 nacht verbleven in november 2023
Reactie van West Bank Inn Staff op 19 nov 2023
Thank you for your kind review! We are happy to know you enjoyed your stay here with us. Hope to see you again soon!

8/10 – Goed

Cash

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, Good Value, noisy HVAC
Good, clean place for the night. The only problem was a VERY NOISY HVAC unit. It kept cycling and would periodically make a noise like a distant jet engine. But we were still able to sleep. Everything else was good for the money.
1 nacht verbleven in november 2023
Reactie van West Bank Inn Staff op 13 nov 2023
Thanks for the review. We are glad you enjoyed your stay with us, Se you soon.Thank you.

8/10 – Goed

Trina

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value
The staff there are all super sweet and helpful. The location is great and convenient. Would probably consider staying there again.
2 nachten verbleven in november 2023
Reactie van West Bank Inn Staff op 13 nov 2023
Thank you for the review, we are glad you enjoyed you stay here. See you soon.Thank you.

8/10 – Goed

Johnny

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van West Bank Inn Staff op 12 nov 2023
Thank you for taking the time to give us a review. We're happy you enjoyed your stay, and hope to see you again in the future.

10/10 – Uitstekend

Abdullah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great affordable stay
Great place with good prices
3 nachten verbleven in november 2023
Reactie van West Bank Inn Staff op 11 nov 2023
Thank you for reviewing us. We are glad you enjoyed your stay. Look forward to your next visit.