Pooja,I see your stay with us was very recent- I apologize for any inconvenience. Is there anyway you could let us know what the problems were with your stay? I'd like to get these issues corrected.

Mafutaga,We are deeply sorry for any inconvenience you encountered during your stay. If there is anything else we can do, please let us know.

Debbie,Thank you for your review, please let us know what your other concerns were so we can correct them

Matthew,We are terribly sorry for any inconvenience you experienced during your stay. We are grateful you did stay with us for a second night as well. We are working hard to bring this hotel up to snuff.Please consider giving us another stay once we have completed our renovation

We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.

We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.

Thank you for your kind review!

We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.

Jason,We're sorry your stay wasn't what you expected. Please let us know if there is anything we can do. We are working on bringing this property up to speed

We apologize for any unpleasantness you experienced during your stay. We hope to host you again soon.

Thank you for your kind scoring.

We apologize for any unpleasantness you experienced during your stay. We are actively updating our property daily.Please let us know if there is anything else we can do.

We apologize for any unpleasantness you experienced during your stay. We are actively working to improve our property every day.

Phylicia,We have corrected this issues and we apologize for any discomfort you endured. Please consider giving us another shot if you're back this way.

Dear Felicia,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our staff, and we're glad to hear that they made a positive impression on your stay.We apologize for any inconvenience caused by the condition of our facilities during your visit. Please know that we are currently undergoing renovations to address these issues and improve the overall experience for our guests. From updating carpets and fresh paint to replacing furnishings, we're committed to creating a more comfortable and inviting environment for all our guests.Your feedback is valuable to us, and we hope that you'll consider giving us another chance to exceed your expectations in the future. Once our renovations are complete, we'd love the opportunity to welcome you back and provide you with an enhanced stay that reflects our commitment to guest satisfaction.Thank you for your understanding, and we hope to have the pleasure of hosting you again in the future.Warm regards,

Dear Tamie,Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room clean, although we're sorry to learn that it didn't meet your expectations in terms of feeling fresh.We apologize for any inconvenience caused by being assigned one of our older rooms during our ongoing remodeling process. We understand the importance of providing a comfortable and updated environment for our guests, and we're actively working on improvements to enhance our facilities.We truly value your feedback and hope that you'll consider giving us another chance to exceed your expectations in the future. Once our renovations are complete, we'd love the opportunity to welcome you back and provide you with an upgraded experience that we're confident you'll enjoy.Thank you for your understanding, and we hope to have the pleasure of hosting you again following our renovation.Best regards,

Gerardo,Thank you for your kind scoring, We look forward to hosting you again soon!

Hi Richard!Please try us again soon! We're right in the middle of a refresh!

Chloe,I apologize for not meeting your standards during your stay- I'd love to know more so we can work to fix these issues.

Andy,Thank you for your kind scoring- I'd love to know more if you're willing to let us know.

Thank you for taking the time to leave us your feedback. We apologize that you didn't enjoy your stay with us. We are currently renovating our guest rooms so hopefully you will come back and give us another try. Thank you

Thank you for taking the time to leave us a review. We sincerely apologize for the inconvenience that you experienced during your stay. We have ensured that our maintenance associate is aware of and fixing the issue. We hope you will return and give us another chance to earn your business.

Thank you for taking the time to leave us a review. We are so happy that you had a great experience with us. We look forward to seeing you again.

We sincerely appreciate your thoughtful review. It brings us immense joy to know that you had a pleasant stay with us. Our dedicated team takes great pride in maintaining the utmost cleanliness of our hotel and ensuring you feel right at home. We eagerly anticipate your next visit.

We appreciate you investing your time in sharing your review. We apologize for any inconvenience you may have encountered during your stay. Our commitment is to provide the best possible experience for our guests, and we are currently undergoing renovations to enhance our hotel. We sincerely hope you will consider returning, giving us another opportunity to exceed your expectations.

Thank you for bringing your concerns to our attention, and we sincerely apologize for the issues you encountered during your stay.We are genuinely sorry to hear about the presence of a roach in your room and the discomfort caused by the humidity and odor. This is certainly not the experience we want our guests to have, and we take this matter very seriously.Rest assured, we will be addressing these issues promptly with our housekeeping and maintenance teams to ensure a more pleasant and comfortable environment for our guests in the future.We appreciate your feedback, and we hope you will give us another opportunity to provide you with the positive experience you deserve

We deeply regret that your recent stay did not meet your expectations. Our hotel is currently undergoing renovations, and we are working diligently to ensure that every aspect of our establishment is both beautiful and up-to-date in the near future. I sincerely apologize for the inconveniences you encountered during your stay, and please rest assured that we are taking immediate action to rectify these issues. We genuinely hope you will consider returning, affording us the opportunity to provide you with a much-improved experience. Thank you for your understanding

Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. It is disheartening to hear about the cracked bathtub and the cleanliness concerns in the outer area. Please know that we take your comments seriously, and we are actively addressing these issues with our housekeeping team to ensure improvements.We appreciate your kind words about our staff, and we want to assure you that we are committed to providing a clean and comfortable environment for all our guests. We understand your decision not to stay with us again, but we hope you might reconsider in the future, giving us the opportunity to demonstrate the improvements we are implementing.If there's anything specific you'd like to share about your experience, or if you have further suggestions, please feel free to reach out to our management team. Your feedback is invaluable in helping us enhance our services.Thank you again for bringing these matters to our attention, and we hope to have the chance to welcome you back and offer you a much-improved experience.

Thank you for taking your time to leave us a review. We apologize for any inconvenience that you experienced during your stay. We do try to give our guests the best stay possible. We are going through a renovation to make our hotel better for our guests. We hope that you will come back and give us another opportunity to impress you.

Thank you for dedicating a moment to share your feedback with us. We're delighted to hear that your stay was enjoyable, and we look forward to welcoming you back soon.

We appreciate your effort in leaving a review. We're thrilled to hear that your stay was enjoyable, and we look forward to the pleasure of hosting you again in the near future.

Thank you for dedicating time to share your review with us. We trust your stay was enjoyable. Our hotel is dedicated to ensuring every guest feels at home away from home. We look forward to welcoming you back for another stay soon

Thank you for taking the time to share your feedback with us. We appreciate your positive comments about the check-in process and want to assure you that your concerns regarding the property's condition and the behavior of our breakfast staff are being taken seriously.We sincerely apologize for any inconvenience you experienced due to the condition of the room and elevators. Maintaining a clean and welcoming environment is a top priority for us, and we are actively addressing this issue to ensure that future guests do not encounter similar challenges.Additionally, we regret to hear about your encounter with our breakfast set-up person. Providing excellent customer service is a key focus for our team, and we apologize for any lapse in courtesy. Rest assured that we will address this matter with our staff to ensure that all team members uphold the high standards of service we strive to provide.We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future to demonstrate the positive changes we are making.Thank you for choosing us, and we appreciate your understanding.

We sincerely apologize for the experience you described during your recent visit, and we deeply regret any inconvenience caused. Your feedback is of great concern to us, and we want to assure you that we take your comments seriously as we work to address the issues you encountered.It is unacceptable that you faced challenges with your reservation and were not provided with the accommodations you had booked. We are actively investigating this matter to understand the breakdown in our communication and reservation processes to prevent such occurrences in the future.Additionally, the cleanliness and presence of roaches in our lobby and bathroom are absolutely not reflective of our standards. We are implementing immediate measures to address and rectify these concerns. Our commitment to providing a clean and comfortable environment for our guests is unwavering, and we sincerely apologize for falling short during your stay.We understand the frustration and disappointment you must have felt, and we would appreciate the opportunity to make things right. Please contact our customer service department at [contact information] so we can discuss your experience further and work towards a resolution.Once again, we apologize for the negative impression we have left you with and appreciate your understanding as we take steps to improve.

We apologize for the challenges you faced during your stay, and we appreciate your feedback. We are actively addressing the issues with staffing, room allocation, and the maintenance concerns you raised. Your experience does not reflect our standards, and we are committed to making improvements. We value your understanding and hope to have the opportunity to welcome you back for a more positive experience.

We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future.

Thank you for sharing your thoughts with us. We appreciate your acknowledgment of our great service. We take your feedback seriously and will look into enhancing our room amenities to better meet modern expectations. We apologize for any inconvenience caused by the lingering cigarette smell and will address this matter promptly. Your insights are valuable, and we hope to have the chance to provide you with an improved experience in the future.

We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future

We appreciate your feedback and apologize for the disappointing experience you had during your stay. Your concerns are taken seriously, and we regret that the condition of the hotel fell short of your expectations. We are actively working on addressing the issues you've raised, and your comments will help guide our improvement efforts. We value your recognition of our friendly staff and assure you that we are committed to making significant enhancements to provide a better experience in the future.Thank you for sharing your insights.

Thank you for sharing your feedback, and we're delighted to hear that your overall experience was good. We apologize for the oversight regarding the bed not being made up, and we appreciate your patience. Your comment is noted, and we will address this to ensure a more seamless experience in the future. We value your business and hope to welcome you back for an even better stay.

We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future.

We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future.

Thank you for sharing your experience, and we apologize for the inconveniences you encountered during your stay. We understand your concerns and are actively working on renovations to enhance our facilities. Your feedback is invaluable, and we're committed to addressing the issues you mentioned. We appreciate your recognition of the clean and comfortable bed linens. We hope to have the opportunity to welcome you back in the future, showcasing the positive changes we're making.

We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future.

We sincerely appreciate you dedicating time to share your review with us. We trust your stay was delightful. Our hotel is committed to creating an atmosphere where every guest experiences a home-away-from-home sensation. We look forward to welcoming you back for another stay in the near future.

Carmen,We sincerely apologize for not meeting your standards. I have shared your experience with my staff in order to prevent issues like this from happening again.

Susan,Thank you for you kind scoring, we're sorry to hear that you would prefer to not stay here again. Hopefully once our renovations are complete in February.

Christopher,We apologize for any issues during your stay, please feel free to reach out should you need anything.