Een koelkast/vriezer, een magnetron, een koffiezetapparaat/waterkoker

Beoordelingen van Sonesta Simply Suites Austin South

3 out of 5
Sonesta Simply Suites Austin South
4320 South IH 35, Austin, TX

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 45 van 91 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 91 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 91 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 91 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 91 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel for for get away
1 nacht verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Thank you for sharing your perfect rating with us, Valerie!It's wonderful to see how much you appreciated your time at Sonesta Simply Suites Austin South! We want everyone to feel right at home at Sonesta Simply Suites Austin South. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 – Uitstekend

Valerie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had an amazing stay at Sonesta, friendly staff and great room .
2 nachten verbleven in mei 2024
Reactie van Customer Service op 20 mei 2024
Valerie, thank you for your kind words! The team at Sonesta Simply Suites Austin South is thrilled to hear that you enjoyed the friendly service and your room. We're looking forward to welcoming you back for another fantastic stay!

10/10 – Uitstekend

Justin, San Diego

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What I love is the staff and the price. I had chatted too the three staff on duty and they were both helpful. I had the one bedroom suite and it was at 119$. That's very cheap.
1 nacht verbleven in mei 2024
Reactie van Customer Service op 12 mei 2024
Justin, we're delighted to hear of your positive experience at Sonesta Simply Suites Austin South. It warms our hearts to learn that our team members were helpful and you found our pricing to be advantageous. We're also pleased you enjoyed the one-bedroom suite. Looking forward to welcoming you back in the future. Safe travels.

8/10 – Goed

Kurt

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really liked the room being as i was traveling alone. The kitchenette with the full size fridge was super convenient. The water pressure was great in the shower and the bed was very comfortable. The only thing missing from the place was a sort of breakfast like most other hotels but again, kitchen with fridge. Just made breakfast myself. If Sonesta suites are like this in other locations i will mak3 them a first choice option. Not sure how it would go with family, but for just me or me and the wife, i would pick this establishment.
4 nachten verbleven in april 2024
Reactie van Customer Service op 9 mei 2024
Kurt, thank you for sharing your positive experience at Sonesta Simply Suites Austin South. We're glad to hear that you found our well-equipped kitchen and comfortable bed handy especially during your lone travel. While we do not offer a traditional breakfast due to our kitchens' availability, we appreciate your flexibility to self-cater. We look forward to becoming your first-choice option, whether you're traveling alone or with your wife. Safe travels!

4/10 – Matig

Carlos

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Customer Service op 7 mei 2024
Thank you for sharing your feedback, Carlos.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Customer Service op 5 mei 2024
Patrick, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Sonesta Simply Suites Austin South!

8/10 – Goed

Jose M.

Zakenreiziger
Positief: Personeel en service
A lot of times, a review is to help with the improvement of the properties. In my opinion there's a lack of maintaining in this hotel, in the bathroom the toilet covers screws were loose and I took care of that in less than a minute. Have a schedule maintenance for the property is important.
2 nachten verbleven in april 2024
Reactie van Customer Service op 1 mei 2024
Jose, we appreciate you taking the time to share your thoughts about your stay at Sonesta Simply Suites Austin South. We're glad to hear of your proactive approach, and we agree that regular upkeep is of utmost importance. Rest assured, your feedback has been noted, and we'll strive to ensure our facilities are kept in the best condition for our guests. Thanks for your input and we're looking forward to welcoming you back.

8/10 – Goed

Jessica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and with clean facilities. Could use an update.
2 nachten verbleven in april 2024
Reactie van Customer Service op 30 apr 2024
Jessica, we're glad to hear you appreciated our amicable team members and well-maintained facilities at Sonesta Simply Suites Austin South. Your suggestion for a contemporary refresh is noted. We continuously strive to enhance our guest experiences, and such feedback is invaluable. We look forward to welcoming you back on your next Austin visit.

8/10 – Goed

Jessie

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was in a good location . The hotel was quiet and staff was friendly.
2 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Jessie, thank you for sharing your pleasant experience at Sonesta Simply Suites Austin South. We are thrilled that you found our location convenient and enjoyed the serene atmosphere. Our team always strives to provide friendly service to make our guests feel at home. We hope to welcome you back soon.

8/10 – Goed

Justin

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms were clean and spacious. Staff was friendly and attentive.
2 nachten verbleven in april 2024
Reactie van Customer Service op 28 apr 2024
Justin, thanks for your positive feedback! It's great to hear you found the rooms at Sonesta Simply Suites Austin South both clean and spacious. We're also delighted to hear our team members were friendly and attentive. We can't wait to welcome you back in the future!

8/10 – Goed

Darren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 29 apr 2024
Thank you for taking the time to share your review with us, Darren!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta Simply Suites Austin South. Thank you and have a wonderful day!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff at the front desk was terrific—friendly and helpful in every possible way.
4 nachten verbleven in april 2024
Reactie van Customer Service op 26 apr 2024
Karen, we're thrilled to hear that you enjoyed your stay at Sonesta Simply Suites Austin South. It's fantastic to hear that our front desk team members were friendly and helpful. We can't wait to welcome you back the next time you're in Austin.

4/10 – Matig

Michael

Reisde met partner
Negatief: Personeel en service
Our toilet seat was loose so i went to the front desk and talked to the gentleman there complaining about the loose toilet seat .Then he says to me to not raise my voice to him but i wasnt raising my voice to him i just told him about the toilet seat .long story short ,We stayed for five days and the toilet seat never got fixed . Horrible customer service
5 nachten verbleven in april 2024
Reactie van Customer Service op 22 apr 2024
Michael, it's regrettable to hear of your experience and we understand your disappointment regarding the maintenance issue in your room, as well as your interaction with our team member. It's essential to us that our guests feel heard and have their concerns promptly addressed. Let us assure you that we aim for continuous improvement, and we value your honest feedback. We hope for the opportunity to provide a more positive stay in the future.

8/10 – Goed

Robin, Mulmur

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Thanks for the 4/5 rating, Robin!We're happy you had such a lovely stay at Sonesta Simply Suites Austin South! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 – Uitstekend

Rosemarie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All staff friendly Room clean all we need Parking and grounds felt safe
7 nachten verbleven in april 2024
Reactie van Customer Service op 21 apr 2024
Rosemarie, it's wonderful to hear that you appreciated the friendliness of our team members at Sonesta Simply Suites Austin South. We're glad you found the cleanliness of your room and our grounds satisfactory and that our parking facilities met your needs. We strive to provide a safe environment for all our guests. We hope to see you again soon and continue exceeding your expectations.

10/10 – Uitstekend

Rachael

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was a well-maintained and clean hotel at a reasonable price, it exceeded my expectations
2 nachten verbleven in april 2024
Reactie van Customer Service op 17 apr 2024
Rachael, we're elated to hear that Sonesta Simply Suites Austin South surpassed your expectations and you found our facilities to be well-kept and sanitary. We aim to provide a great stay at a worthwhile price for all our patrons. We genuinely appreciate your feedback and look forward to your next visit.

2/10 – Ontzettend slecht

Lance

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Customer Service op 18 apr 2024
Lance, it's unfortunate to learn your stay didn't meet your expectations. If there were any difficulties during your visit, please feel free to provide more specifics so we can use your insights for our continuous improvement. We strive to ensure all our guests have a satisfying experience and your feedback is invaluable for us. We hope you’ll give us another chance in the future.

10/10 – Uitstekend

Kimberly

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean, nice room. We had a very late Che k in with no issues. Very acceptable for the night. But farther from the airport than we expected.
1 nacht verbleven in april 2024
Reactie van Customer Service op 7 apr 2024
Kimberly, it's great to hear that your check-in went smoothly and that you found the cleanliness and quality of your room at Sonesta Simply Suites Austin South to your satisfaction. We appreciate your feedback and understand that the distance from the airport was more than you anticipated. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 – Uitstekend

Zulema

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amazing hotel service and definitely will book in the future
2 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Zulema, thanks for taking the time to share your experience. Your words of appreciation for Sonesta Simply Suites Austin South and our services are truly encouraging. We're thrilled that you're planning to book with us again in the future.

6/10 – Redelijk

Josh

Positief: Netheid
4 nachten verbleven in maart 2024
Reactie van Customer Service op 26 mrt 2024
Josh, thank you for taking the time to rate your stay. We would greatly appreciate any further feedback or comments you may have that would help us enhance our guest experience in the future.

10/10 – Uitstekend

George

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was fantastic. Except the cleaners did not do our rooms the entire trip and the highway was very noisy. Staff was excellent and very helpful!!
6 nachten verbleven in maart 2024
Reactie van Customer Service op 23 mrt 2024
George, it's truly delightful to hear that you found every aspect of your stay at Sonesta Simply Suites Austin South enjoyable! We take great pride in the excellence provided by our team members. It's regrettable, however, that the noise from the highway was an inconvenience and that you experienced some issues with the room housekeeping services. Your feedback will certainly help us improve our services. We hope to have the opportunity to provide an even more seamless experience on your next visit.

10/10 – Uitstekend

Cliff

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
2 nachten verbleven in maart 2024
Reactie van Customer Service op 22 mrt 2024
Cliff, thank you for choosing Sonesta Simply Suites Austin South. We're glad you appreciated the cleanliness during your stay, and hope to welcome you back in the near future.

10/10 – Uitstekend

Melissa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly reception lady. Liked having our own kitchen for breakfast. Loved going to the food trucks with live music half a mile away.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 20 mrt 2024
Melissa, it's fantastic to hear you had an enjoyable experience at Sonesta Simply Suites Austin South. We are delighted that our warm reception and kitchen facilities added to your comfort. It sounds like you made the most of our convenient location close to vibrant local food trucks. We can't wait to welcome you again on your next visit.

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room I was in had water damage in the rest room. The floor tiles had gross drown water under them. Could not walk in the bathroom barefoot.
2 nachten verbleven in maart 2024
Reactie van Customer Service op 13 mrt 2024
Jessica, we appreciate your feedback about your recent stay. We regret to hear of your encounter with the bathroom issue, and we understand the discomfort this may have posed. Our maintenance team will be alerted immediately to assess and rectify this concern. We hope you can give us another chance. We'd love to have an opportunity to provide you with a great stay in the future.

8/10 – Goed

Tracy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly and room was very efficient and clean. Free access to laundry was a welcome addition.
8 nachten verbleven in maart 2024
Reactie van Customer Service op 12 mrt 2024
Tracy, it warms our hearts to hear you had a positive experience at Sonesta Simply Suites Austin South, especially with our friendly team members and efficient rooms. The complimentary laundry service is just one of many amenities we offer to enhance guest experiences. We are anticipating your next visit!

4/10 – Matig

Candice

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirty dishes in dishwasher, coffee maker had someone else's coffee in it, sink was falling apart, no blow dryer and it smelled like mold in the bathroom.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 10 mrt 2024
Candice, it's regrettable to read about the issues you encountered during your stay. Your feedback about the cleanliness and the bathroom condition is concerning. We strive for impeccable hygiene standards, and it's disappointing to hear that we did not meet your expectations. We also understand the importance of essential amenities like a blow dryer. We appreciate your comments and assure you that these matters have been taken seriously for immediate action. We hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Qareman

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great customer service!
2 nachten verbleven in maart 2024
Reactie van Customer Service op 10 mrt 2024
Qareman, thank you for sharing your experience at Sonesta Simply Suites Austin South. It's fantastic to hear that our team members provided excellent service throughout your stay. We're excited for the opportunity to welcome you back in the future.

8/10 – Goed

Jorge

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel and location. No housekeeping though.
3 nachten verbleven in maart 2024
Reactie van Customer Service op 6 mrt 2024
Jorge, we're thrilled you appreciated Sonesta Simply Suites Austin South's superb location. We're concerned about your comment on housekeeping, as our usual practice includes options for room service. We invite you to reach out to the front desk for more clarity during your next visit. Looking forward to your return.

8/10 – Goed

Cynthia

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The female manage/clerk name was fabulous.
1 nacht verbleven in maart 2024
Reactie van Customer Service op 4 mrt 2024
Cynthia, we're delighted to hear that your interaction with our manager was fabulous at Sonesta Simply Suites Austin South. Our team members strive to provide excellent service, and we're glad this shone through during your stay. Thank you for choosing us, and we look forward to your next visit.

10/10 – Uitstekend

Dola

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Customer Service op 2 mrt 2024
Dola, we're delighted to receive your five-star rating for Sonesta Simply Suites Austin South. Your support means a lot to our team and we hope to serve you again soon.

6/10 – Redelijk

Evany

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Customer Service op 27 feb 2024
Thank you for the feedback, Evany.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really helpful staff and enjoyable
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Daniel, San Jose

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Got the room I requested
4 nachten verbleven in februari 2024
Reactie van Customer Service op 22 feb 2024
Daniel, we're thrilled to hear that you received your desired room at Sonesta Simply Suites Austin South. There's nothing better than experiencing a seamless stay. We hope to have the pleasure of hosting you again in the future.

10/10 – Uitstekend

Brad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice clean hotel good value for the money
4 nachten verbleven in februari 2024
Reactie van Customer Service op 21 feb 2024
Brad, thank you for choosing Sonesta Simply Suites Austin South. It's heartening to hear that you appreciated the cleanliness and value we provide. We strive to offer an enjoyable experience for our guests and we're glad to see we achieved this during your stay. We hope to see you again in your future travels.

10/10 – Uitstekend

Jing Ying

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was clean and has everything you need. Convenient to get a Lyft into downtown if you’re planning to get a drink etc
1 nacht verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Jing Ying, it's wonderful to note your positive remarks regarding the cleanliness and convenience of Sonesta Simply Suites Austin South. The team appreciates your feedback and is pleased to hear that our amenities met your needs. We look forward to welcoming you back on your next trip to Austin. Safe travels!

8/10 – Goed

Oren

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our stay with Sonesta at the S. Austin location has been great! Megan checked us in with smiles, good advice for eats, shopping and traffic advice. Sonesta gives Hampton Inn a good run for overall quality.
2 nachten verbleven in februari 2024
Reactie van Customer Service op 20 feb 2024
Oren, it's delightful to hear that your stay at Sonesta Simply Suites Austin South was great! We appreciate you recognizing the welcoming check-in provided by Megan and her knowledgeable recommendations. We're pleased to keep delivering competitive quality and aim to keep improving. Looking forward to welcoming you back on your next Austin visit.

10/10 – Uitstekend

Laura

1 nacht verbleven in februari 2024
Reactie van Customer Service op 18 feb 2024
Thanks for the perfect rating, Laura! We can't wait to see you again soon for another amazing experience at Sonesta Simply Suites Austin South. Have a great day!

2/10 – Ontzettend slecht

John

1 nacht verbleven in februari 2024
Reactie van Customer Service op 21 mrt 2024
John, we realize that your experience at our establishment did not meet your expectations which we deeply regret. Your feedback is invaluable and enables us to continuously improve. Please do not hesitate to contact us directly if you’d like to further discuss details of your stay.

6/10 – Redelijk

Xavier

7 nachten verbleven in oktober 2023
Reactie van Customer Service op 13 jan 2024
Xavier, thank you for leaving a rating. We value all feedback and aim to make every guest's experience memorable. We hope to have the chance to prove our commitment to guest satisfaction should your travels bring you back our way.

8/10 – Goed

Emily

Reisde met een groep
Positief: Netheid, personeel en service
We had a great stay at the Sonesta Simply Suites in Austin, Tx. It was a great central location to all of the places we went during our stay. The room was spacious, clean, nicely decorated, however it was very hot during our stay. It appears the A/C unit was not working properly. There was no breakfast on property, however you have your own full kitchen. They charge a daily fee for parking, which was not communicated. Overall, it was a nice enough and safe place to stay.
2 nachten verbleven in november 2023
Reactie van Customer Service op 30 nov 2023
Emily, it's delightful to hear you appreciated your stay at Sonesta Simply Suites Austin South and found the location central to your needs. The team is glad you recognized the spacious, serene, and well-maintained rooms. However, it's regrettable that the room temperature and the parking fees were an inconvenience. Your points are noted. For future reference, our team members are always on hand to resolve any issues right away. Also, the property details like parking fees can be found on our website. Looking forward to welcoming you again soon for an even more delightful experience.

8/10 – Goed

Evangeline

Positief: Personeel en service
Disliked nice size bug crawling on bed.
2 nachten verbleven in november 2023

6/10 – Redelijk

Thinh

Reisde met familie
Positief: Personeel en service
Facility was a little out dated. Room was clean. My main issue was that the bathrub did not drain fast. I would run the water and within a min, the water would be up to my ankle. I also saw a roach while I was walking out to check out.
2 nachten verbleven in november 2023
Reactie van Customer Service op 21 nov 2023
Thinh, thank you for sharing your feedback. We're glad to hear that you found your room to be clean. However, it's unfortunate to hear that you encountered some difficulties with the bathroom facilities. We assure you that this doesn't reflect our usual standards. Encountering an unwanted visitor on your way out is indeed a surprise we would rather avoid. Such matters are treated with importance and diligence. Your experience helps us to focus on areas of improvement. Thank you for choosing to stay with us and for your understanding.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Customer Service op 19 nov 2023
Thank you for the excellent rating!Our goal is to go above and beyond to ensure our guests have a memorable experience at Sonesta Simply Suites Austin South! We look forward to hosting you again soon.

6/10 – Redelijk

Matthew

2 nachten verbleven in september 2023
Reactie van Customer Service op 20 nov 2023
We appreciate the feedback, Matthew.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 – Uitstekend

A.

1 nacht verbleven in november 2023
Reactie van Customer Service op 7 dec 2023
Thank you for the great rating, A.!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sonesta Simply Suites Austin South! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 – Goed

Karina

Reisde met partner
Positief: Personeel en service, voorzieningen
Everything was great, staff was great. Rooms could’ve been a lot cleaner, doesn’t seem like they vacuum the rooms often. We found some dead bugs under the chairs. The desk chair had dandruff and hair all over it. There was also a lingering smell everytime we returned to the room, we had to leave the window open at all times.
4 nachten verbleven in november 2023
Reactie van Customer Service op 15 nov 2023
Karina, thank you for your review of Sonesta Simply Suites Austin South and for highlighting the professionalism of our team members. We appreciate your candid feedback regarding the cleanliness of the rooms and will definitely share this with our housekeeping team for ways to enhance our services. We're sorry to hear about the issues you faced and we thank you for bringing these matters to our attention. Your experience will help guide our improvement efforts in the future. We hope to welcome you back soon for an improved stay.

10/10 – Uitstekend

Saralyn

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No daily maid service, but it worked just fine for us!
4 nachten verbleven in november 2023
Reactie van Customer Service op 8 nov 2023
Saralyn, we're thrilled to hear Sonesta Simply Suites Austin South fit your needs well, even without the daily housekeeping. We hope your stay was memorable and we look forward to the opportunity to welcome you back again soon.

8/10 – Goed

Ronald

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
AUSTIN
No frills hotel, but clean and convenient to airport and restaurants in the area.
4 nachten verbleven in november 2023
Reactie van Customer Service op 8 nov 2023
Ronald, it's heartening to know that the cleanliness and convenience of Sonesta Simply Suites Austin South met your expectations. We aim to provide a straightforward stay focused on simplicity and efficiency. Your appreciation encourages us to maintain our standards. Hope you enjoyed the local dining options too. We look forward to welcoming you back in the future.

10/10 – Uitstekend

Weiyin

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in oktober 2023
Reactie van Customer Service op 7 nov 2023
Weiyin, thank you for your short and sweet review. We're thrilled to know you had a good stay at Sonesta Simply Suites Austin South. We hope to see you again soon for yet another great experience.

2/10 – Ontzettend slecht

Jovita

Zakenreiziger
Negatief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in november 2023
Reactie van Customer Service op 8 nov 2023
Jovita, it's concerning to learn about your recent experience. We take all feedback seriously and use it to enhance our guest experience. We hope for the opportunity to improve your impressions in the future.