I'm so sorry Ryneisha, I will speak to him about this, again my apologies... Just to let you know I spoke with our pest control what was in the other room was a water bug what happens if they cannot find water they die off. Room was treated anyways. Thank you for letting us know.Stay Safe,DebraGeneral Manager

Ho Abigail,We appreciate your review, Thank you if there was anything you needed during your stay please let us know we are here to assist you. We do hope you come back and give us another chance.Stay Safe,DebraGeneral Manager

Good Afternoon,We offer a full breakfast, I'm sorry you did not see it in our breakfast room, we have Danishes, bagels, waffles, fruit, juice, cereal, oatmeal, sausage, what are we missing so we can work on getting it.Stay Safe DebraGeneral Manager

Good Evening Ellen,Im sorry your experience was not a good one, Did you speak with the front desk about this at the time of check-in? We would have tried our best to make you comfortable. Feel free to contact me if need to Stay Safe,DebraGeneral Manager

Hi Grace,I am sorry and apologize deeply for the ignorance of a past guest for smoking in our non-smoking room, we try and work very hard to get these rooms clean to our guests expectations and what they expect when they check in. This is what we use the security deposit for. Please give us another chance and let me know when and if you return.Stay Safe,DebraGeneral Manager

Good Afternoon Dwayne,Thank you for this score, I will be sharing this with my team. We look forward to serving you agin in the near future.Stay SafeDebraGeneral Manager

Good Afternoon,Im sorry you feel surrounding areas at our hotel were not very clean, I will speak to our housekeeping team, as well as the outside crew, as well as maintenance staff.We all work hard to make sure everything is sanitized and clean... but I will speak to our housekeeping & Maintenance team.Thank youStay Safe,DebraGeneral Maintenance

Good Afternoon Vikeesa,All of our doors lock, there are 3 different locks on every door, Did she contact front desk for assistance? What room was this? I look forward to hearing back from youStay SafeDebraGeneral Manager

Thank you Jose for your review score you gave us we do appreciate this.Stay Safe,DebraGeneral Manager

Thank you Madison, we appreciate your business and look forward to seeing you again.Stay Safe,DebraGeneral Manager

Im sorry Dane, we would have been happy to move you if we had known. Please let us know the next time.. the TV just need to scroll up on the remote. As for the fixtures we will look into this thank you.Stay Safe,DebraGeneral Manager

Good Afternoon Samantha,Thank you for taking the time to write a review we appreciated this review, We are planning a renovation the owner is looking into this and pricing things out. We look forward to your next stay with us.Stay Safe,DebraGeneral Manager

Good Afternoon Wanda,We appreciate the time you took to let us know how your stay was, we look forward to serving you again.Stay Safe,DebraGeneral Manager

Good Afternoon Loretta,Thank you for this amazing review, please let us know when you are back in the area and I will upgrade your room type. We appreciate you gracious comments.Stay Safe,DebraGeneral Manager

Good Afternoon Krystie,I'm sorry about this, did you report this to the desk? we would have moved you and called in pest control to take care of this concern. Our apologies I wish I knew what room this was. Stay Safe,DebraGeneral Manager

Good Afternoon Elton,My apologies for my team not providing the service I require for this hotel. Feel free to contact me, If there is anything I can do for you.Stay SafeDebraGeneral Manager

Im sorry Francis, you were not happy with your stay. I would like more information so I know what needs to be corrected. My apologies this is not our standard to have bad service or unhappy customers. Feel free to contact me so I can get this correctedDebraGeneral Manager

Good Morning,Thank you for this amazing review, my team and I thank you and hope to serve you again in the near future...Stay Safe,DebraGeneral Manager

Good Afternoon Tenia,Thank you for choosing Days Inn & Suites, we truly appreciate your business and look forward to a return visit.Stay SafeDebraGeneral Manager

Good Afternoon Suresh,Thank you for choosing Days Inn & Suites, our Suite rooms have couches not the standard rooms. We maintain all our rooms and getting ready to renovate hopefully within the year. We appreciate your business and hope to see you once again.Stay Safe,DebraGeneral Manager

Good Afternoon,Im sorry you felt the hotel or the outside noise was loud, Did you report this to the front desk for us to look into it?Please feel free to contact me if you have any questions.Stay Safe,DebraGeneral Manager

Good Afternoon Tyler,Thank you for choosing Days Inn we appreciate your business and taking the time to let us know how your stay was with us. Hope to see you soon.Stay Safe,DebraGeneral Manager

Good Afternoon Adedayo,Im sorry your stay was not to your satisfaction. I ask if you can contact me so I can have a better understanding of what went wrong, and what I can do to fix it. I look forward to hearing back from you.Stay Safe,DebraGeneral Manager

Good Afternoon Jean,Thank you for the score you gave us, Can you give us a reason why? we cant fix what we dont know about. feel free to contact me. Stay Safe,DebraGeneral Manager

In the description of the room you reserved it does state exterior entrance room, I apologize you missed it, this is why these rooms are cheaper. we could have upgraded you for just a few dollars more if you wanted.Please Stay Safe,DebraGM

Good Afternoon,We notified everyone at check-in with a letter about the elevator and received your signature that you under stand, and offered all guests help with their luggage if they needed help... and it was only down over the weekend, our apologies, this is not an everyday occurrence. I'm not sure what you mean the bed was vibrating, we dont have vibrating beds... my apologies Stay SafeDebraGM

There was hot water Ma'am hot water tanks were at 132 degrees each there are 2 tanks in each building all brand new. I appreciate you letting me know. Key cards do deactivate if you put them near your car keys, cell phones or even credit cards. I will remind my staff to remind the guests of this. Thank you for staying with us.Stay SafeDebraGM

Good Afternoon Meejung,Im sorry your stay was not to your satisfaction, I would like to know what I could do to change your experience. Feel free to contact me anytime.Stay Safe,DebraGeneral Manager

Mr. Melbin,I am so sorry I will speak to my employee, this is not acceptable at all.I do hope you will come back and give us another try, I will speak to my employee Stay SafeDebraGeneral Manager

Good Afternoon Jeffrey,Thank you for your great score you gave us and the kind words about your stay with us. We look forward to your next stay with us.

Good Afternoon,Thank you for this wonderful score you have given us, I'm sorry about the TV, my team should have told you to just scroll up for a TV channel, and as for the microwave that's an easy fix too, was this told to the front desk? Again I apologize and will look into this further.Stay Safe,DebraGeneral Manager

Good Afternoon,Thank you for this great score you have given us, we appreciate for choosing Days Inn. We hope to see you again soon.DebraGeneral Manager

Good Morning Ronytabh,Im sorry your stay was not completely to your satisfaction, I do hope you give us another chance please, We look forward to serving you againStay Safe,DebraGM

Good Afternoon,I do apologize for the lack of service that we provide, I do not know the whole story on this incident but I will find out between our housekeeping team and Maintenance team. I appreciate you bringing this to my attention.Stay SafeDebraGeneral Manager

Good Afternoon,Thank you for filling out a review, we appreciate you business and look forward to a return visit.Be SafeDebraGeneral Manager

Good Afternoon,Thank you for taking the time to let us know how your stay was, as for breakfast we only have 1 waffle maker out and the spare works just fine. I tested the toaster and as well this is working as well, I'm sorry it was not working for you, but anyone would have been happy to assist you. I will speak to housekeeping on TV remotes in the room, this is their job to make sure all is provided for our guests, we do have extras at the desk also.We do hope to see you again.Be Safe,DebraGeneral Manager

Good Afternoon Winston,Thank you for taking the time to let us know how your stay was with us, We do look forward to serving you again in the near future.Stay SafeDebraGeneral Manager

Good Afternoon,Thank you for reaching out to us, we are curious to know why the low score? Is there a reason? We do hope you give us a 2nd chance.Stay Safe,DebraGeneral Manager

Good Afternoon,Im sorry you feel this way, was there anything you needed where we could have helped you? feel free to contact us if there a question or concern you may have.DebraGeneral Manager

Hi Mary,Thank you for choosing Days Inn, we appreciate your Business and this amazing score you have given us. If there is anything you need on your return visit please feel free to contact me.Stay Safe,DebraGeneral Manager

Good Afternoon Marlon,Thank you for giving us this score it is well appreciated, We do hope to see and serve you again in the near future.Stay SafeDebraGeneral Manager

Good Afternoon,Im sorry your stay was not to your liking, If we were given the opportunity to fix what was wrong we could have turned this around for you. We do hope you give us another chance.Stay SafeDebraGeneral Manager

Happy New Year,Thank you for choosing Days Inn, I do hope your stay was a comfortable one, I will share your comments with my team.Be SafeDebra General Manager

Happy Holidays Dominick,Im sorry the room was not to your satisfaction, We would have been happy to move you if we would have known.I do hope you give us another try.Be Safe,DebraGeneral Manager

Happy Holidays,Thank you for taking the time to let us know about your stay, I shared this with my team and they as well were very happy.Happy New Year,DebraGeneral Manager

Happy Holidays Cyril,Thank you for choosing Days Inn, it was our pleasure to serve you. We are happy you enjoyed your stay with us, and we look forward to serving again in the near future.Be Safe,DebraGeneral Manager

Happy Holidays Charity,Thank, you for choosing Days Inn, I have shared your amazing comments with our Housekeeping team. and the appreciated all your kind words... Thank you.Be SafeDebraGeneral Manager

Good Afternoon Roman,I'm sorry to see your stay was not to your satisfaction, If there is something we should know about please feel free to contact me.Stay Safe,DebraGeneral Manager

We charge the 3rd party not you, if it was booked through a 3rd party and we get less money for the room through them, and you pay them what ever the quote you which id higher than what we paid. I cannot look this up without any information from you, I am only assuming this is what happened. Please call me if you need more answers.Happy New YearDebraGeneral Manager