Een binnenzwembad

Beoordelingen van Hampton Inn Baltimore/Owings Mills

2.5 out of 5
Hampton Inn Baltimore/Owings Mills
10521 Red Run Blvd, Owings Mills, MD

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 572 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 289 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 28 van 1002 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tamara

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very helpful and friendly. Breakfast were very tasty
1 nacht verbleven in mei 2024
Reactie van Kristi op 16 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make you feel welcome and as comfortable as possible, so we are pleased to hear your comments about our staff and breakfast. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Marisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice, clean rooms. Free breakfast, pet friendly
1 nacht verbleven in mei 2024
Reactie van Kristi op 15 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our goal is to make your stay as comfortable as possible and give you all the amenities that you need, so we are pleased that you liked what we offered. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

4/10 – Matig

lisa

Positief: Netheid
I did not receive the King size bed room i reserved and paid for. When i inquired- they said it was because I booked on Expedia. Wow. So- that sucks in every way possible.
1 nacht verbleven in mei 2024
Reactie van Kristi op 11 mei 2024
We do sincerely apologize for the inconvenience, but unfortunately, bed types are not 100% guaranteed when booking through third parties due to the fact that their systems have to communicate with ours, and sometimes their is a delay and/or miscommunication between the two systems. We know that when traveling one wants to be as comfortable as possible and that is our goal, but this is not always possible.

10/10 – Uitstekend

lisa

Positief: Netheid, personeel en service en voorzieningen
Exceptionally clean, quiet and good window treatments to block out early morning sun.
1 nacht verbleven in mei 2024
Reactie van Kristi op 11 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make you as comfortable as possible, so we are pleased to hear that you found our rooms to be clean, quiet and the blackout curtains worked well for you. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

EMMANUEL

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
..
1 nacht verbleven in maart 2024
Reactie van Kristi op 8 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

8/10 – Goed

Ronald Steven, Little Rock

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here for short visit to my brother. The hotel was convenient to where he lives. I’ve also stayed at Hampton Inns for many years. The bed was comfortable and the room was clean. If I had a problem, usually it was solved within reason. Some things I didn’t make a fuss about such as the phone quality being poor or the clock being off by an hour and there was no way to fix this. Although, if these things were working properly I probably wouldn’t have rated the hotel higher. But I’m not overly fussy. Overall it was a decent stay.
4 nachten verbleven in mei 2024
Reactie van Kristi op 8 mei 2024
In your survey you mentioned the clock being incorrect and our phone quality being poor. We are deeply sorry for any inconveniences this may have caused you or your family during your stay. We want your experience with us to be the best. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

10/10 – Uitstekend

Adrian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was easily accessible.
2 nachten verbleven in mei 2024
Reactie van Kristi op 6 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. It is good to know that our location was convenient for you. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Rhyan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Lakeisha

1 nacht verbleven in april 2024
Reactie van Kristi op 26 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

8/10 – Goed

Michael, Manalapan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No comment
3 nachten verbleven in april 2024
Reactie van Kristi op 2 mei 2024
I see in your survey that your scores reflect you were not completely satisfied with your stay? We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 5 out of 5! Thank you again for your loyalty as we do love having you here!

10/10 – Uitstekend

Marcia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was kind and professional from the very beginning. The breakfast buffet was amazing.
1 nacht verbleven in april 2024
Reactie van Kristi op 30 apr 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We are pleased that our staff was able to serve you well and that you enjoyed our breakfast. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Cathie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Little confusing as it's next to another similar hotel chain, but staff at both places were patient and professional. Happy I was able to get an early check in.
1 nacht verbleven in april 2024
Reactie van Kristi op 29 apr 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We are pleased to hear that our staff was able to assist you with early check-in and that you felt there was good service. That is what we strive for. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

8/10 – Goed

Alice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What I didn't like was the condition of the indoor pool. The water was cloudy with a small clump of hair on the surface. Wet towels and tee shirts were scattered around. The smell of chloride was so strong that sometimes it would sting your eye. The pool was one of the reasons I chose the hotel. Otherwise the property was in great shape. The staff was helpful and polite.
3 nachten verbleven in april 2024
Reactie van Kristi op 29 apr 2024
In your survey you mentioned issues with the pool. We are deeply sorry for the inconvenience this caused you and your family during your stay as you came to enjoy the pool specifically. We do try to touch up the pool throughout the day, but sometimes we do get large groups that go in before our staff gets a chance to clean. We will be more vigilant in the future, but please remember you can always let the front desk know and we will have housekeeping/maintenance take care of it. We apologize that your stay was affected by this. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

10/10 – Uitstekend

Kaedene

2 nachten verbleven in april 2024
Reactie van Kristi op 13 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Casey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front staff was friendly!
1 nacht verbleven in april 2024
Reactie van Kristi op 15 apr 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make you feel welcome and as comfortable as possible, so we are pleased to hear that you felt our front desk staff was "friendly". If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

4/10 – Matig

Charles

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Aged. Staff was nice. Room dated, not the cleanest. I think I was victim of bed bug bites too.
1 nacht verbleven in april 2024
Reactie van Kristi op 14 apr 2024
In your survey you mentioned the hotel being aged/unclean and the possibility of bed bug bites. We are deeply sorry for any inconvenience this may have caused you or your family during your stay. Our hotel will be renovated in the next year or two, so we do realize that our furnishing may come off as being dated, but we do pride ourselves in keeping our property clean. We do apologize that you experienced bites during your stay. As the weather is getting warmer, there may be other insects besides bedbugs, but we would like to investigate to make sure that this is not the case. We know that it can be irritating to have been bitten and we want to make sure that no one else experiences this, whether it is bed bugs or a spider. Please let us know what room you were in so that we can make sure to take care of anything that might be there. Once again, we sincerely apologize that you did not have the best experience with us. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

10/10 – Uitstekend

Ranetta

6 nachten verbleven in maart 2024
Reactie van Kristi op 2 mei 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Thaviess

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
best hotel ever
2 nachten verbleven in april 2024
Reactie van Kristi op 10 apr 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. It encourages us to hear praise like the "best hotel ever" and we hope that we can continue to live up to your expectations. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

6/10 – Redelijk

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stay at a lot of hotels due to our daughter in travel sports. This hotel was clean. The staff at the desk were very nice. But the downfall of this hotel is being dated. It could definitely use some new furniture and carpet. The worst part about the furniture is the beds. The mattress was rock hard.
1 nacht verbleven in april 2024
Reactie van Kristi op 9 apr 2024
We are pleased to hear that in general your stay was enjoyable, but in your survey you mentioned the hotel being dated and the mattresses being hard. We know that having a comfortable mattress is one of the most important things in a stay because you need it to be relaxed and to have a good sleep. We will be replacing our mattresses soon, but unfortunately, we know that this does not change the fact that you did not have a restful sleep. We are deeply sorry for any inconvenience this may have caused you or your family during your stay. We do realize that our furniture is a little out of style, but we will be renovating in the next year or two. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Rooms are nice. Clean. Quiet area.
1 nacht verbleven in april 2024
Reactie van Kristi op 7 apr 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to give you a comfortable place to stay, so we are glad that you found our rooms nice and clean. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

6/10 – Redelijk

Javier

Reisde met partner
Negatief: Netheid
Experience could have been better. Room appeared clean until further inspection. The bed was very hard and lumpy. There was what seemed to be pubic hair in the shower- on the walls and on the ceiling! I went to the main desk and had to wait 5 minutes for someone to appear. I told the employee about the issue. He quickly sent housekeeping to clean. However, when we returned to the room later that night the hair was still in the same location so I took it upon myself to clean.
2 nachten verbleven in maart 2024
Reactie van Kristi op 31 mrt 2024
In your survey you mentioned the bed not being comfortable, having to wait for assistance, and issues with cleanliness. We are deeply sorry for the inconvenience this may have caused you and/or your family during your stay. Our desire is to give you the best service possible, but as we generally only have one person at the desk to serve everyone, sometime the are busy assisting other guests. as for the cleanliness issue, we sincerely apologize and would like you to elaborate on your room number and the dates of your stay so that we can make sure that this housekeeping management is made aware, and we can make sure this is addressed properly. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

10/10 – Uitstekend

Stacie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location worked for us and there were dining options nearby. Decor in the lobby is a bit outdated but the rooms are clean and comfortable. Staff was pleasant and helpful.
2 nachten verbleven in maart 2024
Reactie van Kristi op 19 mrt 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We are glad that our location was convenient for you and are very pleased that we were able to meet our goal of making you feel welcome and comfortable. That is our greatest desire. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Ladeana Ruth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a solid choice when in the area
3 nachten verbleven in maart 2024
Reactie van Kristi op 19 mrt 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We are so glad that we are your go to place to stay and hope that we can continue to give you great service that brings you back. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

6/10 – Redelijk

Nkunde

Reisde met partner
Positief: Personeel en service
It’s an average stay, but comparatively not worth its value in my opinion. The dark colored carpets and blinds do not give it the feel of a hotel, I guess that’s why it’s an inn.
1 nacht verbleven in maart 2024
Reactie van Kristi op 18 mrt 2024
In your survey you mentioned our dark color palette not being to your taste. We are sorry that our colors were not relaxing enough for you. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

10/10 – Uitstekend

Carole

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Kristi op 18 mrt 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

6/10 – Redelijk

Christy

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Kristi op 13 mrt 2024
I see in your survey that your scores reflect you were not completely satisfied with your stay? We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 5 out of 5! Thank you again for your loyalty as we do love having you here!

8/10 – Goed

Willie

1 nacht verbleven in maart 2024
Reactie van Anaiya Samuels op 30 mrt 2024
Thank you for your feedback.!

10/10 – Uitstekend

Polixeni

Positief: Voorzieningen
Easily accessible
1 nacht verbleven in maart 2024
Reactie van Kristi op 9 mrt 2024
We are happy that you enjoyed your stay with us and look forward to your return again soon. It's good to hear that our location is convenient for you. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Jeanna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All was ok
1 nacht verbleven in maart 2024
Reactie van Kristi op 4 mrt 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We do hope to have your next stay be more than "ok" though. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hampton Inn ♥️
We had a wonderful stay at the Hampton Inn! I wish I had gotten the name of the person that checked us in, because he was absolutely lovely and so helpful! The room was great and so clean! We will happily stay again!
1 nacht verbleven in februari 2024
Reactie van Kristi op 27 feb 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make you feel welcome and as comfortable as possible, so we are pleased to hear that Stanley gave you a great experience at check-in. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place, will stay again
Very nice, comfortable and clean. Good parking. Great beds. Good breakfast, 6-10 daily, which was good timing for us. Good location, near major roads, restaurants, costco. Coin operated laundry in good condition, and the front desk changed quarters for me.
1 nacht verbleven in februari 2024
Reactie van Kristi op 26 feb 2024
We are happy that you enjoyed your stay with us and look forward to your return again soon. Our desire is to give you the best experience possible, so we are glad to hear that you found our hotel comfortable and the location convenient. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Munirat

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
I love this place 💯
3 nachten verbleven in februari 2024
Reactie van Kristi op 25 feb 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make you feel welcome and as comfortable as possible, so we are very pleased that you "love" us. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Arden

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Kristi op 20 feb 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Selima

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Stay, No Complaints
2 nachten verbleven in februari 2024
Reactie van Kristi op 19 feb 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. It's always great to hear that there are not complaints. Our desire is to make your stay as comfortable as possible. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Desean

1 nacht verbleven in februari 2024
Reactie van Kristi op 24 mrt 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

8/10 – Goed

Alberta Jane

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great stay with one flaw
The only negative is that there were no USB ports in the room.
2 nachten verbleven in februari 2024
Reactie van Kristi op 15 feb 2024
In your survey you mentioned not having a USB port. Please remember you can always contact the front desk with any concerns. There are USB ports in the clock on the nightstand. We are deeply sorry for any inconvenience this may have caused you or your family during your stay. If there are any additional comments you wish to share with us, we look forward to hearing your feedback. We welcome the opportunity to better serve you again in the future.

4/10 – Matig

Stephen

3 nachten verbleven in februari 2024
Reactie van Kristi op 14 feb 2024
I see in your survey that your scores reflect you were very unsatisfied with your stay? We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 9 or a 10! Thank you again for your loyalty as we do love having you here!

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the time we walked in to the time we left the staff was extremely friendly, polite, helpful and accommodating. 5 stars is my experience.
1 nacht verbleven in januari 2024
Reactie van Kristi op 8 feb 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make you feel welcome and as comfortable as possible, so we are very pleased to hear that you felt our staff was friendly and accommodating. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

6/10 – Redelijk

Craig

2 nachten verbleven in januari 2024
Reactie van Kristi op 7 feb 2024
I see in your survey that your scores reflect you were very unsatisfied with your stay? We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 9 or a 10! Thank you again for your loyalty as we do love having you here!

10/10 – Uitstekend

Mark, Roanoke

1 nacht verbleven in februari 2024
Reactie van Kristi op 24 mrt 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Charles, Ashland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great and convenient place to stay
2 nachten verbleven in januari 2024
Reactie van Kristi op 1 feb 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. It's our pleasure to serve you and we are pleased that we were convenient for you. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kristi op 30 jan 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

OLALEKAN

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
1 nacht verbleven in januari 2024
Reactie van Kristi op 22 jan 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Donte

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Awesome
3 nachten verbleven in januari 2024
Reactie van Kristi op 23 jan 2024
We are happy to hear that you found your stay with us to be "awesome" and we look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Donte

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well
2 nachten verbleven in januari 2024
Reactie van Kristi op 21 jan 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Patience

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was safe and quiet and Stephanie the receptionist was great and friendly.
1 nacht verbleven in januari 2024
Reactie van Kristi op 21 jan 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. We are pleased to hear that Stephanie was able to help make your stay more memorable. Our desire is to make you feel welcome and as comfortable as possible. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

10/10 – Uitstekend

Ulrich, St Augustine

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Kristi op 14 jan 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. If there is any feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

2/10 – Ontzettend slecht

Crystal

1 nacht verbleven in januari 2024
Reactie van Kristi op 11 jan 2024
I see in your survey that your scores reflect you were very unhappy with your stay? We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 5 out of 5! Thank you again for your loyalty as we do love having you here!

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the swimming pool and the staff were very helpful. They were able to tell us restaurants in the area
3 nachten verbleven in januari 2024
Reactie van Kristi op 9 jan 2024
We are happy to hear that you enjoyed your stay with us and look forward to your return again soon. Our desire is to make your stay with us as memorable as possible, wo we are pleased to hear that we could help you find places to eat and that you enjoyed the pool. If there is any other feedback you wish to share with us, we look forward to hearing from you. We appreciate you and your loyalty to our hotel as we love having you here!

6/10 – Redelijk

Ainsley

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Kristi op 9 jan 2024
I see in your survey that your scores reflect you were not completely satisfied with your stay? We would love to have your feedback in order to educate our staff so that we can make your next stay with us a 9 or a 10! Thank you again for your loyalty as we do love having you here!