Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 14 van 86 beoordelingen" "
10 - Uitstekend
14
Gastenscore: 8 - Goed. 47 van 86 beoordelingen" "
8 - Goed
47
Gastenscore: 6 - Redelijk. 19 van 86 beoordelingen" "
6 - Redelijk
19
Gastenscore: 4 - Matig. 6 van 86 beoordelingen" "
4 - Matig
6
Gastenscore: 2 - Ontzettend slecht. 0 van 86 beoordelingen" "
2 - Ontzettend slecht
0
7,6/10
Netheid
8,0/10
Personeel en service
7,4/10
Voorzieningen
7,4/10
Staat van de accommodatie en faciliteiten
7,2/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Bas
Reisde met partner
26 nov 2021
Positief: Personeel en service, voorzieningen
De locatie in de bergen is prachtig. Ook ligt het hotel vrij gunstig aan een hoofdweg tussen het centrum en mooie natuurgebieden ten noorden van Bandung. Lembang en de vulkaan Tangkuban Perahu zijn met eigen vervoer goed te doen.
De kamers zijn enigszins gedateerd. De verdere voorzieningen (restaurant, zwembad) maken veel goed. Ook vriendelijk personeel.
Bas
3 nachten verbleven in november 2021
8/10 – Goed
Fred, Breda, the Netherlands
28 jul 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel.
Very fine hotel. Good food. Spacy rooms. Many conferences being hosted in the hotel.
Sometimes difficult to get a cab.
Fred
4 nachten verbleven in juli 2017
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Fred,
There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 – Uitstekend
Geverifieerde reiziger
29 jul 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top hotel
Erg goed hotel. Ontbijt is grandioos. Zeer attente medewerkers.
Geverifieerde reiziger
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Gerard, zwijndrecht
16 sep 2015
Positief: Personeel en service, staat van de accommodatie en faciliteiten
aanrader
Aangenaam verblijf met goede service
Gerard
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
Family of The Jayakarta Suites Bandung
6/10 – Redelijk
Geverifieerde reiziger
19 mrt 2015
Positief: Netheid
Good location and price-quality
Probably one of the best price-quality hotels in northern bandung.
Just two minuses:
1 no safety depositbox in the room
2 can't order a blue bird taxi to the hotel... Cause the hotel wants to force you to use their overpriced taxis... (but u can ask blue bird to have the taxi wait across the street in front of puri tomat)
Geverifieerde reiziger
6/10 – Redelijk
Robert
Reisde met familie
3 jan 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nothing to be recommended
Robert
3 nachten verbleven in december 2023
8/10 – Goed
Mudita Lestari
23 jun 2023
Mudita Lestari
1 nacht verbleven in juni 2023
10/10 – Uitstekend
Malcolm
14 jun 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older hotel but none the worse for that, very spacious room, not like the box you get in newer hotel
Malcolm
5 nachten verbleven in juni 2023
Reactie van Rsv op 18 jun 2023
Dear Mr MalcolmIt is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.Best Wishes,General Manager of The Jayakarta Suites Bandung
10/10 – Uitstekend
Yeshie
6 feb 2023
Yeshie
1 nacht verbleven in februari 2023
8/10 – Goed
Anton
Reisde met familie
31 okt 2022
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anton
1 nacht verbleven in oktober 2022
8/10 – Goed
Hans Johan G
Zakenreiziger
17 nov 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful hotel with decent breakfast and good spa
Beautiful rice terraces around and close to lots of good restaurants. The staff was super friendly and the breakfast great.
Hans Johan G
2 nachten verbleven in november 2021
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
25 okt 2021
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I like the room with balcony. Overall good experience.
Geverifieerde reiziger
1 nacht verbleven in oktober 2021
10/10 – Uitstekend
Geverifieerde reiziger
2 jan 2020
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Geverifieerde reiziger
2 nachten verbleven in december 2019
Reactie van Albert Jonas op 25 feb 2020
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
4/10 – Matig
Geverifieerde reiziger
29 dec 2019
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
今ひとつ
ちょっと古くてサービスがあまりない
Geverifieerde reiziger
1 nacht verbleven in december 2019
Reactie van Albert Jonas op 18 feb 2020
Dear Mr/Mrs,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
6/10 – Redelijk
Ahmad
Reisde met familie
26 dec 2019
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Ahmad
2 nachten verbleven in december 2019
10/10 – Uitstekend
Geverifieerde reiziger
Reisde met familie
12 dec 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good..
Geverifieerde reiziger
4 nachten verbleven in november 2019
Reactie van Albert Jonas - General Manager op 16 dec 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 – Redelijk
Geverifieerde reiziger
7 jul 2019
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hotel is spacious and old.
I was upset that do NOT have iron and ironing boards to press my crumpled clothings . The receptionist even threatened that my iron will be removed by housekeeping if I brought it privately into the hotel room from outside. all laundry pressing have to be send to their laundry services; and billed later of course.
Geverifieerde reiziger
3 nachten verbleven in juli 2019
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will served as encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing and concerns.
Sincerely,
General Manager of The Jayakarta Suites Bandung
4/10 – Matig
tan
27 jun 2019
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
tan
2 nachten verbleven in juni 2019
8/10 – Goed
Geverifieerde reiziger
5 jun 2019
Geverifieerde reiziger
1 nacht verbleven in juni 2019
Reactie van Setiawan op 10 jun 2019
Thank you for staying at our hotel and your review
4/10 – Matig
Yadi, jl. dr.djunjunan pasteur bandung
5 apr 2019
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en comfort kamer
Hotel yg nyaman walaupun terkesan "OLD"
Sy dan keluarga menginap pada tanggal 3-4 April 2019 dikamar junior suit kesan pertama terlihat hotel ini memang hotel lama seperti yg di jakarta. Hotel bersih pelayanan ramah.Masuk kamar tambah terlihat moswl hotel lama. Kamar mandi hanya disediakan 1 bh sikatgigi dan odol.untung bawa sikat gigi krn umumnya hotel paati menyediakan 2 bh sikat gigi. Untuk breakfast lumayan enak namun tata letak hidangan terpencar jauh. Over all Jayakarta sebuah hotel yg lumayan nyaman tapi harus ditingkatkan untuk bersaing dg hotel hotel lain di Bandung.
Yadi
1 nacht verbleven in april 2019
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Yadi,
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Ismail
16 mrt 2019
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Mashad
Good overall except yr bed mattress are not comfortable
Ismail
1 nacht verbleven in maart 2019
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Ismail,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
8/10 – Goed
Geverifieerde reiziger
6 mrt 2019
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Plugs are old and don't work on certain hours. My phone charger sometimes didn't&t work
Geverifieerde reiziger
2 nachten verbleven in februari 2019
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
10/10 – Uitstekend
Iskandar
2 dec 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trip I Love RI (Reny n Iskandar) Nopember 2018
Pengalaman pertama kali nginep di The Jayakarta Bandung ini, sbb :
1. Pada saat cekin, dilayani dgn ramah
2. Suasana hotel nyaman n mewah
3. Kebersihan kamar n sekitarnya cukup baik
4. Tempat sarapan ok, menghadap ke taman dan kolam renang
5. Menu makanan variatif n enak
6. Pada saat cekout bonus mobil sudah bersih, trims yah pak
Kalo ada rejeki akan nginep lg disini dengan kamar yg ada balkon nya biar buka pintu bisa liat taman n kolam renang serta view kota bandung di malam n siang hari
Iskandar
1 nacht verbleven in november 2018
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Iskandar
Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Fafa, Jakarta
23 sep 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good old hotel
The hotel is better than i expected. Since it’s an old hotel, the design is not so modern but it’s still in nice conditiom. The room is considered big, and staffs were helpfull. I got a room (no.222) where the bathroom’s floor wasnt perfectly flat it made a puddle in the middle of bathroom. But other than that everything was ok.
It was a nice experience staying in this hotel.
Fafa
2 nachten verbleven in september 2018
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Fafa,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Geverifieerde reiziger
16 sep 2018
Positief: Personeel en service
overall, it was okay
Geverifieerde reiziger
2 nachten verbleven in september 2018
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and elighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
JEONG HOON
20 aug 2018
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
반둥에서 힐링하세요
호텔내 수영장도 있고 편안하게 쉴 수 있었습니다. 다만 아침 식사 메뉴, 노후화된 시설 등이 조금 아쉬움이 남네요..
JEONG HOON
2 nachten verbleven in augustus 2018
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Jeong Hoon,
We sincerely apologize for the inconvenience caused which failed too meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
8/10 – Goed
Geverifieerde reiziger
13 aug 2018
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
staff were very helpful. pool is very cold.
Geverifieerde reiziger
3 nachten verbleven in augustus 2018
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
4/10 – Matig
Lin
15 jul 2018
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Lin
2 nachten verbleven in juli 2018
6/10 – Redelijk
BAMBANG NUGRROHO
22 dec 2017
Positief: Personeel en service, comfort kamer
Negatief: Netheid
Not so clean, some smell in the room, old furniture and bath equipment. Service is good, location is great.
BAMBANG NUGRROHO
1 nacht verbleven in december 2017
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Bambang,
We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will served as encouragement to all of our staff as we strive to continuously improve the quality of our services.
Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
6/10 – Redelijk
Mohamad Bouzi
22 dec 2017
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Mohamad Bouzi
2 nachten verbleven in december 2017
8/10 – Goed
Sri
3 jul 2017
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quite hotel, nice breakfast
Quite hotel, nice breakfast
Sri
10 nachten verbleven in juni 2017
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Sri,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and elighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
OMAR SAEED
20 nov 2016
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is nice and recomended but. The only problem you may .face is when you request a taxi
OMAR SAEED
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Omar Saeed,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Geverifieerde reiziger
23 aug 2016
Positief: Netheid, personeel en service en comfort kamer
Lovely holiday
Friendly staff with no pretensions. Fantastic massages, try the chocolate one!
Geverifieerde reiziger
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We can’t thank you enough for taking the time to write such wonderful review on Expedia. We are all delighted that you have enjoyed your stay so much, and we will be happy to share your post with the entire team. We surely are looking forward to welcoming you back soon.
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 – Redelijk
Ferry, Jakarta
9 jul 2016
Hotel lokasi yg bagus
Lokasi bagus utk belanja dan makan
Ferry
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 – Redelijk
Geverifieerde reiziger
11 feb 2016
Negatief: Staat van de accommodatie en faciliteiten
Hotel yg nyaman.
Kolam renang oke, tapi kebanyakan obat ka.poritnya, mata jadi pedih
Geverifieerde reiziger
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.
Sincerely,
General Manager of The Jayakarta Suites Bandung
8/10 – Goed
Geverifieerde reiziger
22 dec 2015
Positief: Personeel en service, staat van de accommodatie en faciliteiten
nice hotel
good service, nice view. good breakfirst
Geverifieerde reiziger
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 – Uitstekend
rini, Jakarta
27 nov 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Secara keselurahan memuaskan...pelayanan yg baik, ramah dan bersahaja..banyak memberikan informasi bagi kita yg belum banyak tau wilayah kota bandung..kolam renang yg bersih, makanan sangat variatif. Rekoment banget utk bisa nginap lagi di The Jayakarta Hotel...
rini
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
laura, jakarta
3 nov 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
good hotel
good ambience,good hotel,good room,good breakfast,good services,go overall
laura
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
DODDI, Jakarta
2 nov 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
nice hotel
DODDI
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We can’t thank you enough for taking the time to write such wonderful review on Expedia. We are all delighted that you have enjoyed your stay so much, and we will be happy to share your post with the entire team. We surely are looking forward to welcoming you back soon.
Best wishes,
Family of The Jayakarta Suites Bandung
6/10 – Redelijk
Geverifieerde reiziger
29 aug 2015
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Bisschen alt, gute Lage
Das Hotel ist nicht mehr das Neueste und könnte mal wieder gründlich überholt werden.
Ansonsten ist es ganz brauchbar. Die Lage in Dago ist gut, das Personal freundlich und das Frühstück ausreichend.
Geverifieerde reiziger
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and delighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Ronald, Indonesia
23 aug 2015
Positief: Personeel en service
Old fashioned joy
The front desk staff was friendly, spacious room, old style bathroom, various dishes for breakfast, and nice swiming pool.
The only part for improvement was taxi availability because it was not always ready and must negotiate for the rate instead of use argometer
Ronald
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Ronald,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 – Uitstekend
Pascal
6 aug 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour idéal.
Séjour agréable, hotel situé un peu à l'extérieur du centre ville, environnement calme, reposant, vue sur la nature verdoyante, piscine, grand breakfast. Facile de rejoindre le centre par taxi, 15 mn.
Pascal
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the not too distant future.
Best wishes,
Family of The Jayakarta Suites Bandung
10/10 – Uitstekend
yusply, BANDUNG
29 jul 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GOOD
baik dan sejuk GOOD
yusply
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung
Best wishes,
Family of The Jayakarta Suites Bandung
4/10 – Matig
Lia, Jakarta
22 jun 2015
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not good
When checked in I got a room which had not been cleaned up means sthing wrong with the system. And the swimming pool was very dirty. Old hotel doesn't mean bad maintain.
Lia
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs Lia,
Thank you for sharing this review. Please accept our sincere apology for your unpleasant experience that you have had at our hotel. We are concerned with the issue that you have raised and we do not take this matter lightly. We have coordinated with respective department heads and take further actions to avoid the recurrence in the future. I will personally ensure that necessary improvement will be made. I truly apologize for the unfortunate event and I sincerely hope that you will give us another chance to make amends and make up for the disappointment.
Sincerely,
General Manager of The Jayakarta Suites Bandung
6/10 – Redelijk
johanny
6 jun 2015
johanny
8/10 – Goed
Eris Juni, Jakarta
21 mei 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel Jayakarta cukup nyaman untuk keluarga.
Kamar cukup bersih , Kolam renangnya bagus , enak buat keluarga, lokasi tidak terlalu jauh dari dago.
Eris Juni
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Lily, Kuala Lumpur, Malaysia
20 mei 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful holidays
I enjoyed my stay in Bandung especially at your hotel which very strategic location where by near to the factory outlet. Will be visiting again and stay in your hotel again.
Lily
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and delighted that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.
Best wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
Faisal, Tangerang
16 mei 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good service, clean room and great location.
It was great comfort to stay at the hotel.
Faisal
Reactie van Albert Jonas op 23 aug 2019
Dear Mr/Mrs,
It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.
Best Wishes,
Family of The Jayakarta Suites Bandung
8/10 – Goed
embi, Singapore
12 mei 2015
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Presence not felt
All departments are excellent except the front desk, upon arrival i felt beinh ignored. They even forget my welcome drink despite being reminded. Beware of their official taxi queue at hotel entrance, asking for 200.000rp to railway stn/airport, claiming that theur taximeter is out of order.
However, the F&B staff are wonderful.