appreciated guest: we are very happy that you liked our guest house and that you have given us such a good score, we only regret that you have suffered the noise of the other guests, if we are lucky enough to have you on your next trip please let us know before any problem you have during your stay and we will try to do everything possible to improve or solve the situation. Greetings and thanks for everything!!

Thanks for your score, we are glad that you have found good things and have felt at ease and we will strive to improve all our possible weak points !! best regards!!

Thanks for your score, we are glad that you have found good things and have felt at ease and we will strive to improve all our possible weak points !! best regards!!

appreciated guest, we are glad that you have liked the location of our hostel and we are sorry that it has seemed so noisy our accommodation, bathrooms and facilities we take very seriously that they are always clean and in good condition, this is for sure !! As for your breakfast, the error as we discussed it was either from the platform where you booked or from you when making the reservation ,,, but I can assure you that the breakfast was not included in your reservation neither paid nor hired. We send you a cordial greeting and we regret that you did not feel comfortable.

Muchas gracias por tus amables comentarios!! Para nosotros ha sido un gran placer tenerte en nuestro Guest House y también has sido una huésped perfecta!! saludos !

Hi!! thanks for your comments and punctuation !! We are sorry to hear that the street noises have bothered you and I am glad you liked our location and I hope our service and amenities. best regards.

Hello!! we have seen that algho has not gone well in your check in ... we really regret it a lot. If you think there is something you can tell us to try to improve your experience and stay, please do not hesitate to tell us. best regards,

hola!! muchas gracias por tu puntuación tan alta!! te hablamos contestado en su día pero el mensaje no había sido enviado. No queríamos dejar de agradecértelo!! saludos y hasta pronto!!

Apreciado Guillermo, muchísimas gracias por tus amables palabras y por darnos la máxima puntuación!! para nosotros ha sido un honor y un placer haberte recibido!!! te deseamos lo mejor y esperamos volver a verte en el futuro!!

Hello, we regret that you had a bad experience, but we would like to clarify that all the problems you are complaining about is that Expedia.com has not explained the conditions and the type of room you have booked or you have not paid attention. to what he put his reservation. We are a small Guest house not a Hotel and we do not have 24hr reception. nor fixed reception in the hostels, that's why we warn on repeated occasions before your arrival that you have to write or call us to give us your arrival time and arrange your check-in time if you do not want to wait 10 minutes at the door of the hostel when you arrive . As for the room you have bought through Expedia.com the most economical room of all our hostels, any room other than the economy has a private bathroom, window to the outside and many more comforts than you may have enjoyed in the more economic room. we send you a warm greeting.

您好！我们很遗憾你有一个糟糕的经历，巴塞罗那是一个非常嘈杂的城市，这真的是我们无法控制的小宾馆，因为毛巾我认为这可能是一个误解，因为生态问题我们问客户，如果他们想要更换毛巾，他们就把它们留在浴室的地板上，如果我们看到它们悬挂，我们就明白没有必要改变它们，也许我们对这个话题不太了解，只需要打电话给我们，我们就给他们毛巾马上干净。关于你的付款，我真的不明白你的意思，但我们可以向你保证，你已经得到了你所保留的，无论是或多或少。最好的问候 Nín hǎo! Wǒmen hěn yíhàn nǐ yǒu yīgè zāogāo de jīnglì, bāsèluōnà shì yīgè fēicháng cáozá de chéngshì, zhè zhēn de shì wǒmen wúfǎ kòngzhì de xiǎo bīnguǎn, yīnwèi máojīn wǒ rènwéi zhè kěnéng shì yīgè wùjiě, yīn wéi shēngtài wèntí wǒmen wèn kèhù, rúguǒ tāmen xiǎng yào gēnghuàn máojīn, tāmen jiù bǎ tāmen liú zài yùshì dì dìbǎn shàng, rúguǒ wǒmen kàn dào tāmen xuánguà, wǒmen jiù míngbái méiyǒu bìyào gǎibiàn tāmen, yěxǔ wǒmen duì zhège huàtí bù tài liǎojiě, zhǐ xūyào dǎ diànhuà gěi wǒmen, wǒmen jiù gěi tāmen máojīn mǎshàng gānjìng. Guānyú nǐ de fùkuǎn, wǒ zhēn de bù míngbái nǐ de yìsi, dàn wǒmen kěyǐ xiàng nǐ bǎozhèng, nǐ yǐjīng dédàole nǐ suǒ bǎoliú de, wúlùn shì huò duō huò shǎo. Zuì hǎo de wènhòu

muchísimas gracias por tus comentarios y esperamos volver a tenerte con nosotros, ha sido un placer recibirte!! saludos cordiales!!

thank you!!! We are happy that you have been happy in our Guest House !! We hope to see you soon when you want!

appreciated guest: we are very happy that you liked our guest house and that you have given us such a good score. The problem of the closing of our check in at 22: 00hr is because we are a small guest house and we can not afford a receptionist 24hr . the closing is indicated in all websites and sales channels, and if you have an unforeseen problem and arrive later we can always organize a Late check in and send a person to receive it, but this service is true that is an extra that does not result cheap, we are sorry not to be able in these cases to offer a better solution but at least it is a solution. Best regards and thanks for everything! we hope to be able to count on you again and above all if you come back you already know ... flights that will allow you to be in the hostel before 22: 00hr. :) :)

thank you very much for your score !!! we wish to receive you again when you want !! Best regards,

thank you very much for your score !!! we wish to receive you again when you want !!

Hola Cristina!! muchas gracias por tu alta puntuación y por tus comentarios. en cuanto al wifi estamos luchando con Movistar para que nos ponga Un router mas potente y así no sucedan estas cosas sobre todo cuando el hostal esta muy lleno. te mando un saludos y ha sido un pacer tenerte con nosotros!!

thank you very much for your score !!! we wish to receive you again when you want !!

appreciated guest: thank you very much for your kind words and your high score !!! It is true that Barcelona is a noisy city and some rooms facing the street can result in certain noisy moments. We hope that this has allowed you to rest equally and that you enjoyed your stay as much as we enjoyed having welcomed you in our guest house !! Greetings and thanks for everything!!

Dear guest, thank you for take the time to write a review! As you say, we're perfectly located. One thing is a litlle bit straing... you say that the room doens't have window... and this specific room has 3 windows! (not onnly one). So sorry that you didn't mention that your TV didn't work, we could repair it during your stay... :-(