Dear Henk, we are sad to hear your experience was not positive. We keep working hard in order to offer the best services. We really hope to have you back as a guest in Travelodge.

Dear Sir / Madam. Thank you for taking time to share with us your experience. Regarding location, it is true we are not right in downtown. However, I have to say that we are really well connected with both, airport and downtown. In case you want to go to the airport, you do not have to change the line and it takes about 25-30 minutes. On the other hand, if you want to go to downtown, it will take you also 30 minutes to get there (by the subway), which is not far away in a big city as Barcelona. Regarding WIFI, I have to say that of course we have WIFI in rooms. We have two kind of wifi service. One is a free and unlimited one, in bar cafe area. If speed was not quick enough I am sure it was due to an unusual incidence. We have fiber optic which guarantees a great speed and service. In rooms we have also WIFI, which cost is 3.90 euros x 24 hours with same quality (speed and service). We hope we can see you soon in our hotel to check all changes done. Best regards

Dear David,We are glad to hear that you had a happy stay at Travelodge.We are very grateful for your review, and hope to see you again soon at any of our 6 hotels in Spain.

Estimado cliente,Queremos agradecerle que haya dejado constancia de su feliz estancia en Travelodge. Recuerde que es importante notificar las situaciones que les puedan incomodar en recepción, pues nuestros compañeros están encantados de ayudarle con todo aquello que esté en su mano, y así poder ayudar a que tengan una feliz estancia sin inconvenientes.Esperamos verle pronto en su próxima visita a la ciudad. Reciba un cordial saludo

Estimado Ricardo,Muchísimas gracias por otorgarnos la máxima puntuación, aunque sobre todo, nos alegra que haya disfrutado de su estancia.Esperamos volver a averle pronto en su próxima visita a la ciudad.Un saludo,

Mónica,Muchísimas gracias por sus palabras. En Travelodge buscamos ofrecer la mejor estancia a nuestros clientes y gran trabajo lo realiza nuestro equipo de compañeros, quienes con su trato y buen hacer consiguen este tipo de comentarios. Nos alegra mucho saber que han tenido una magnífica estancia.Esperamos poder volver a verle pronto en su próxima visita a la ciudad.

Dear Guest,Thank you very much for sharing your kind comments with other travellers. We are glad to hear that you enjoyed your stay at the Travelodge and look forward to seeing you on your next visit to the city. Best regards.

Iulian,sappiamo quanto sia importante per tutti noi conoscere l'esperienza dei nostri ospiti, quindi siamo lieti che il suo soggiorno sia stato felice.Naturalmente terremo conto dei suoi commenti per continuare a migliorare e speriamo di rivederla presto.Cordiali saluti,

Dear Mary,Thank you very much for giving us the highest rating, but above all, we are glad that you enjoyed your stay.We hope to see you again soon on your next visit to the city.Best regards,

Dear Scott, At Travelodge we are pleased to hear that our guests enjoyed their stay. Thank you for wanting to share your opinion with the rest of travellers.We will also take your comments into account so that we can continue to grow day by day.We hope to see you again soon in any of our 6 hotels in Spain.Best regards,

Dear Nabil,Thank you so much for giving us such a positive review and wanting to share your experience. It was a pleasure to have you stay with us and we certainly hope to see you again soon at Travelodge. Best regards.

Ariadne,Muchísimas gracias por otorgarnos la máxima puntuación, aunque sobre todo, nos alegra que haya disfrutado de su estancia.Esperamos volver a averle pronto en su próxima visita a la ciudad.Un saludo,

Dear customer,Thank you for your review. If you could give us more information about your experience it would be great, that way we can improve as a hotel and prevent other travellers from having the same experience.If you would be interested in helping us to continue to grow, we would appreciate it if you could send an email to our colleagues in the quality department.Best regards,

Dear Nicola,Thank you for taking the time to review your stay.We are glad to know that in general you had a very good stay with us.We hope to see you again on your next visit to the city.Best regards,

Thank you very much Osman for your review. We are sorry to hear that your experience was not perfect.At Travelodge we work every day to offer the best service, so if you could give us more information about your experience that would be great.We hope you give us another opportunity and we can see you again soon at any of our 6 hotels in Spain.Best regards,

Caro cliente,Antes de mais, gostaríamos de agradecer o tempo que dedicou a fazer-nos uma avaliação tão positiva.Ficamos contentes por saber que teve uma boa estadia connosco e que a localização era conveniente.Trabalhamos todos os dias para garantir que este seja o resultado.Esperamos vê-lo novamente.Com os melhores cumprimentos,

Dear Tracey, we would like to thank you very much for giving us the highest rating and we look forward to welcoming you back to any of our 6 hotels in Spain.

Dear Guest,Thank you very much for giving us the highest rating. We are glad to hear that you enjoyed your stay at the Travelodge and look forward to seeing you on your next visit to the city. Best regards.

Buenas tardes José Antonio, Muchísimas gracias por dejarnos su opinión. Nos esforzamos en ofrecerles siempre el mejor servicio y que puedan sentirse como en casa, por lo que nos alegra leer que su experiencia fue grata con nosotros. Por supuesto, tomamos nota de sus comentarios acerca del parking, de esa manera podríamos hacer que su experiencia sea perfecta en su próxima visita a la ciudad.Un saludo,

Gracias Darren por su valoración y sentimos que su experiencia no haya sido lo realmente satisfactoria que deseábamos. Desde Travelodge seguimos trabajando cada día para ofrecer el mejor servicio. Esperamos volver a verle pronto en Travelodge.

Muchas gracias por su valoración Norbert. Esperamos volver a verle pronto en Travelodge.

Muchas gracias Vashenka por darnos una valoración perfecta. Todo el personal de Travelodge disfrutó enormemente atendiéndole y estamos deseando volver a verle muy pronto.

Dear Pilib, Travelodge would like to thank you for your review and comments. We are delighted to hear that your stay was very positive and that the location of the hotel allowed you to have a great trip. It was a pleasure to have you stay with us and we look forward to seeing you again soon at Travelodge.

Muchas gracias Marlon por su valoración. Estamos realmente encantados de que tuviese una buena experiencia con Travelodge.

Muchas gracias Juan Carlos por su valoración y nos complace conocer que todo fue de su agrado. Deseamos volver a verle pronto en Travelodge.

Thank you very much Philippe for giving us the highest rating. We are really pleased that you have a good memory of your stay at Travelodge and we look forward to seeing you again at our hotel.

Thank you very much for your rating. We hope to see you soon in Travelodge.

Querida Magne, le agradecemos que nos haya concedido su tiempo para valorarnos debido a que desde Travelodge conocer la satisfacción y opiniones de nuestros clientes es nuestra principal prioridad. Por su valoración, sentimos que su experiencia no haya sido lo realmente satisfactoria que deseábamos. Fue un placer contar con su presencia y no tenga la menor duda de que tomamos buena nota de todas y cada una de sus indicaciones para seguir mejorando día a día en nuestro servicio de atención al cliente ya que es nuestra razón de ser. Deseamos que nos conceda una oportunidad durante su próxima visita a la ciudad de Barcelona.

Gracias Martin por dejarnos su valoración. Desde Travelodge la mayor satisfacción de nuestros clientes es nuestra máxima prioridad. Respecto a sus indicaciones, en recepción ofrecemos secador de pelo entre otros productos mediante un depósito de 10 euros. Lamentamos las molestias. Por otro lado, sentimos que se lleve una imagen de sencillez sobre nuestro hotel. En Travelodge nuestro objetivo principal es el de ofrecer a nuestros clientes unas instalaciones y servicios con la mejor relación en calidad-precio. Lamentamos que no hayamos podido transmitirle una mejor imagen de nuestro mejor saber hacer. Fue un placer tenerla alojada en el hotel y deseamos que nos conceda una oportunidad durante su próxima estancia en Barcelona.Un cordial saludo.