Dear Mrs.Christel, First of all we would like to thank you for having chosen us as your home during your visit to Barcelona, it has been an absolute pleasure to have you as our guest. We hope to receive you in the near future and that you can continue to enjoy the wonderful views that our property has to offer. We are at your complete disposal, Best regards, Guest Service Team.

Dear guest, Thank you very much for sharing your comments at Expedia.com. We are sad to know that you have not enjoyed a great experience with us. We would like to ask you more details about it. Thank you in advance. Best regards,

Dear Guest, Thank you for choosing Meliã Barcelona Sky during your stay in Barcelona. We hope that you have enjoyed your stay among us, even if you were not fully satisfied with the location of the hotel. Concerning your comment about the lighting, we will transmit your experience to the department in charge in order to improve the quality of our services . We will do our possible to give you a better experience among us on your next stay. We are hoping to see you soon among us in our hotel. Kindest regards, Gaëlle Tanguy Guest Experience Team

Dear Guest, Thank you for choosing Meliã Barcelona Sky for your stay in Barcelona. We are more than happy for your good punctuation. We are looking forward welcoming you back in Meliã Barcelona Sky. Best Regards,

Dear Marije, We are happy to read that you enjoyed your stay with us. We are glad to see that you really liked our location! We hope to welcome you back in a near future. Kindest regards, Léo Pontier -Guest Experience Team

Dear Sir/Madam, Thank you for choosing Melia Barcelona Sky for your stay in Barcelona and for tanking the time sharing your kind comments with the expedia comunity. We are looking forward to welcome you back again. Do not hesitate to contact us to provide you a memorable experience again. Best Regards, Llorenç Cloquell Guest Experience Team

First of all thank you for your comments, We are delighted to know that thatour attentive staff was up to your expectations! Next time do not miss our exclusive fine dining experience at 2 Cielos Restaurant. We look forward to welcome you back!

Dear Donna, Thank you for sharing your experience with us.We are thrilled to hear that your experience with us was excellent. Our team takes great pride in offering a service culture that ensures our guests' well-being, and it's gratifying to know that we have succeeded in making your stay enjoyable.We look forward to welcoming you back for another exceptional stay in the heart of Poblenou. Warm regards.Sara Domingo, Guest Service Coordinator

Dear Eyo,Thank you for your kind review.We are thrilled to hear that you enjoyed your stay with us.Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to seeing you again in the future. Best wishes,Sara Domingo, Guest Service Coordinator

Apreciada Sra. Georgina,Ha sido un placer recibir su última visita y su excelente valoración.Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano. Reciba un cordial saludo,Sara Domingo, Guest Service Coordinator

Cher Hubert,Nous vous remercions d'avoir pris le soin de rédiger cet avis suite à votre séjour au Meliá Barcelona Sky.Nous sommes ravis d'apprendre que notre accueil et nos services ont répondu à vos attentes, reflétant notre culture de service axée sur le bien-être de nos clients. Cependant, nous notons votre remarque concernant le manque d'indications en français et souhaitons vous assurer que nous valorisons chaque retour d'expérience pour améliorer l'accueil de nos visiteurs internationaux.Nous espérons avoir le plaisir de vous revoir parmi nous.Cordialement,Paola Franco, Guest Experience Manager

Dear Elaine,Thank you for this review of your recent stay.We are thrilled to hear that you enjoyed the breathtaking views from your Level room and found the bed to be comfortable and the room clean. It's great to know that our convenient location and taxi services made your stay even more enjoyable. We appreciate your kind words about our Level Lounge and its selection of wines, drinks, and snacks. We will take your suggestion for more variety into consideration for future improvements.We are glad that you found the proximity of your room to the elevator convenient, and we hope that it contributed to a seamless stay. Thank you once again for recommending our hotel and the Level experience.All of the team hope that we may be able to see you again in the future. Kindest regards,Sara Domingo, Guest Service Coordinator

Dear Israel,Thank you for sharing your kind review.Our staff works diligently to provide personalized and attentive service to all our guests, and it's great to know that their efforts made a positive impact on your stay.We appreciate your feedback on the room cleanliness, hotel condition, and room amenities. Our goal is to provide a comfortable and enjoyable stay for all our guests, and we are glad that we were able to meet your expectations in these areas.We all hope to welcome you back in the future.Best wishes,Sara Domingo, Guest Service Coordinator

Sehr geehrte Nicole, vielen Dank für Ihre Bewertung!Wir bedauern, dass Sie mit unserem Preis-Leistung-Verhältnis nicht zufrieden waren, und dass Sie Ihren Aufenthalt in unserem Hotel als nicht zufriedenstellend empfunden haben. Danke auch für Ihren Hinweis zur Sauberkeit. Unser Reinigungsteam arbeitet jeden Tag hart, um unser Hotel sauber zu halten. Ihr Kommentar hilft uns, unseren Service weiter zu verbessern.Wir würden uns sehr freuen, Sie wieder einmal bei uns als Gast zu begrüßen! Mit freundlichen Grüßen,Paola Franco, Guest Experience Manager

Dear Mr. Michael, Thank you for such a positive review.Thank you for letting us know that everything met your expectations. We truly appreciate your kind mention of our team's courteous and professional service, which inspires us to continue upholding our high standards.We look forward to welcoming you back soon. Best wishes,Paola Franco, Guest Experience Manager

Dear Orlando, Thank you for taking the time to share your review.We are disappointed to hear that your stay did not meet your expectations. Our hotel takes pride in providing a clean and comfortable environment for our guests, and we apologize if this was not the case during your visit. We have a dedicated housekeeping team that works diligently to maintain our high standards, and we will address your concerns with them to ensure improvements are made. Regarding the room and hallway decor, our hotel features an eclectic design by the renowned French architect Dominique Perrault, which may not be to everyone's taste. We appreciate your input and will take it into consideration for future updates. As for the value of your stay, we strive to offer competitive rates and a wide range of amenities, including a 24-hour gym, outdoor pool, spa, and various dining options. We hope that you were able to enjoy some of these facilities during your time with us. Once again, we apologize for any inconvenience you experienced and appreciate your feedback.Kind regards, Paola Franco, Guest Experience Manager

Dear Omar, Thank you for sharing your review. We are sorry to know that you felt our high standards were not upheld on this occasion. We urge guests to share any concerns they have at the time so that we may deal with the matter. Nonetheless, we have passed this information to the head of housekeeping for review and action.We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards,Paola Franco, Guest Experience Manager

Dear Sealtiel,Thank you for taking the time to share your review.We are glad to hear that you found our hotel clean and well-maintained. Our team works hard to ensure a comfortable and enjoyable stay for our guests. However, we are truly sorry for the inconveniences you faced during your stay. We understand how frustrating these situations can be, and we apologize for any discomfort they may have caused you. We have addressed these issues with our team to ensure they are resolved promptly in the future. Our priority is to provide excellent service to our guests, and we apologize if we fell short in this instance. We also regret that you were unable to speak with our manager during your stay, but please know that your feedback has been shared with our management team for further review and improvement.We hope that you will choose to revisit us.Best regards,Sara Domingo, Guest Service Coordinator

Kære Christina. Vi takker dig mange gange for anmeldesen af dit ophold.Vi er glade for at høre, at du nød dit ophold og værdsatte vores beliggenhed tæt på stranden. Det er dejligt at vide, at du oplevede god service og hurtig opgradering af værelset efter vandskaden. Vi beklager ulejligheden med elkedlen, der ikke fungerede på det nye værelse. Vi vil tage dette op med vores vedligeholdelsesteam for at sikre, at det ikke sker igen i fremtidenVi vil være beærede over at få muligheden for igen at åbne dørene for dig i fremtidenPaola Franco, Guest Experience Manager

Dear Svetlana, Thanks for taking the time to review your stay at our hotel.We are pleased to hear that you found our service to be excellent. Our team works hard to provide personalized and attentive service to all our guests. However, we regret to learn that the room size was not to your satisfaction. We offer various room sizes and configurations to accommodate different needs, and we would be happy to help you find a more suitable option for your family during your next stay. We also apologize for any unpleasant smell you encountered in the lobby. We take cleanliness and guest comfort very seriously, and we will investigate this issue to ensure it is resolved.All of the team hope that we may be able to see you again in the future. Kindest regards,Sara Domingo, Guest Service Coordinator

Dear Mr. Stephen, thank you for taking the time to share your experience at our hotel.Our entire team sincerely appreciate your words. We work hard to deliver an exceptional guest experience and such positive feedback acts as motivation for our team members to continue providing excellent service. We are sorry our usual high standards were not met and this will be addressed with our team. We regret that we didn't meet your expectations.We hope we have the opportunity to welcome you back again. Best regards, Paola Franco, Guest Experience Manager

Dear Timothy, Thank you for taking the time to share your review.While we are sorry to hear about the issue with the air conditioning system we appreciate your mention of our team's professional service in trying to find the best solution for you. Such positive feedback encourages us to constantly uphold our high performance. However, please accept our apologies for any inconvenience.We all hope to welcome you back in the future!Best wishes,Paola Franco, Guest Experience Manager

Sehr geehrter Koray, vielen Dank für die Bewertung unseres Hotels.Es freut uns sehr, dass Ihnen der City View Ausblick gefallen hat und Sie die Sauberkeit in Ihrem Zimmer hervorragend fanden. Unser Personal ist stets bemüht, unseren Gästen bei allen Fragen weiterzuhelfen, und wir freuen uns, dass dies auch bei Ihnen der Fall war. Schön, dass Sie auch unseren Poolbereich genießen konnten und die Nähe zur Tram und zum Strand Barceloneta geschätzt haben.Gern würden wir Sie einmal wieder bei uns begrüßen.Paola Franco, Guest Experience Manager

Dear Nicholas, Thank you for this review about your recent stay.We are delighted to hear that you found our team and service to be wonderful. We work hard to ensure our guests have a comfortable and enjoyable stay. However, we are disappointed to learn about the issues you faced with the air conditioning and lighting in your room. We would like to assure you that our maintenance team regularly checks and maintains all our facilities, including the air conditioning system, to provide a comfortable environment for our guests. We apologize for any inconvenience this may have caused during your stay. Regarding your comment on the outdated design, we appreciate your feedback and will take it into consideration for future improvements. Our hotel features an avant-garde and iconic architectural design by French architect Dominique Perrault, and we strive to maintain a balance between modernity and comfort.We hope to be able to welcome you back on a return visit for an improved experience. Best regards,Sara Domingo, Guest Service Agent

Chère Noémie, Merci pour cette excellente appréciation,Nous sommes heureux que votre séjour se soit très bien déroulé et que vous ayez apprécié la convivialité de notre équipe.Au plaisir de vous compter de nouveau parmi nos hôtes,Paola Franco,Guest Experience Manager

Dear Susan, Thank you for this feedback on your recent stay.We are delighted that you enjoyed your stay with us and appreciated your room with the spectacular views we are lucky to have at our hotel. Your kind mention of our team's courteous service is much appreciated. We do try to make sure all our guests have the best experience they can with us and we will always go the extra mile to ensure your expectations are met. Nevertheless, we have taken note of your comment and will take it into consideration.All of the team hope that we may be able to see you again in the future. Kindest regards,Paola Franco, Guest Experience Manager

Estimado Sr.Gordon, Ha sido un placer tenerle con nosotros. Nos complace saber que hemos alcanzado sus expectativas. Esperamos tener la oportunidad de recibirle nuevamente en un futuro. Saludos Cordiales,

Dear Beate Donata Grimm, First of all we would like to thank you for choosing our property The Level@Meliã Barcelona Sky as your home during your visit to Barcelona and for taking your time to write about your experience, we were delighted to have you as our guest and we are glad to know that you you have enjoyed your overall experience in our emblematic hotel. We wish we can welcome you in a future, Best Regards,