Luxe kamer, 2 slaapkamers | Woonkamer | Een flatscreentelevisie

Beoordelingen van Murmuri Residence Mercader

4 out of 5
Murmuri Residence Mercader
Passatge de Mercader 13-15, Barcelona

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 88 van 132 beoordelingen" "
Gastenscore: 8 - Goed. 30 van 132 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 132 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 132 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 132 beoordelingen" "

9,2/10

Netheid

8,6/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Joep

Reisde met partner
Positief: Voorzieningen
Dit appartement ligt op een superlocatie!! Op loopafstand van metrostation Diagonal, van waar je overal goed naar toe kunt. De Rambla(s) ligt letterlijk om de hoek! Aan beide zijden naast het appt zijn Michelin restaurants, maar dat geeft ‘s-avonds/‘s-nachts wel geluidsoverlast, net als ‘s-morgens (bevoorrading etc). Het appt zelf is enigzins gedateerd, maar ruim genoeg en bevat alles wat je nodig hebt. Dus als je een goede slaper bent en je wilt op loopafstand van de Rinera etc zitten, dan is dit een echte aanrader! Ben je een slechte slaper, dan zou ik het niet doen
2 nachten verbleven in september 2023
Reactie van Regina Pagès - Hotel Manager op 23 sep 2023
Dear JOEP,I would like to thank you for choosing Murmuri Residence and for sharing your sincere opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to know that our location in the very heart of Barcelona was perfect to enjoy what the city can offer. We are glad to hear that, despite the age of the decor, the apartment had everything you needed and was spacious enough to enjoy your recent stay with us. It would absolutely be my pleasure to welcome you back. Kindest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect locaties. In the heart of Eixample
Room on 5th Floor in silent street with nice small balcony with afternoon sun!
2 nachten verbleven in juli 2017
Reactie van Diego op 29 aug 2017
Thank you for your positive review regarding the Palou Suites Apartments in Barcelona. It is a pleasure to observe that you had a fantastic experience with us. Kind Regards.

10/10 – Uitstekend

Lisette

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was excellent and very convenient for walking around and getting to know Barcelona. Would definitely recommend to stay with a group of people, great rooms and bathrooms.
3 nachten verbleven in april 2024
Reactie van Julià Mateu Hotel Manager op 18 apr 2024
Dear Lisette , Thank you for sharing your impressions during your stay at Midmost Hotel. We are happy to have contributed to the success of your visit to Barcelona. We hope to have the pleasure of seeing you again. Kind regards,Julià Mateu Hotel Manager

8/10 – Goed

Fiona

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Regina PAGES op 15 apr 2024
Dear Fiona, Thank you for sharing your comments about your recent experience at our hotel. We apologize for the inconvenience and thank you for your understanding. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. Best regards, Regina Pagés / Hotel manager

10/10 – Uitstekend

Bianca

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Regina Pages Hotel Manager op 27 mrt 2024
Dear Bianca, Thank you for sharing your experience at Murmuri Residence, during your visit to Barcelona. We are happy to have contributed to the success of your stay. Best regards, Regina, Murmuri Residence Manager.

10/10 – Uitstekend

David, Chester-le-Street

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property was amazing! Great location and the apartment was so modern and clean. While there was always someone at front desk, the door was locked and they kept in touch via WhatsApp. So friendly and couldn’t do enough for you. We can’t wait to come back!
3 nachten verbleven in februari 2024
Reactie van Regina Pages - Hotel Manager op 27 feb 2024
Dear David,Thank you so much for your fantastic review! We're thrilled to hear that you found our property amazing, with a great location and modern, clean apartments. It's wonderful to know that our team's friendly and attentive service, even through WhatsApp, contributed to your positive experience.We can't wait to welcome you back! If there's anything specific you'd like during your next stay, feel free to let us know. Safe travels until then!Best regards,Regina Pages - Hotel Manager

10/10 – Uitstekend

RINNA

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Regina PAGES op 8 jan 2024
Dear Rinna,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and found our staff friendly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, comfort kamer
FALSE ADVERTISEMENT, PROMISES ONE THING AND DELIVERS SOMETHING ELSE
5 nachten verbleven in december 2023
Reactie van Regina PAGES op 8 jan 2024
Dear Anonymous,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and found our staff friendly.We apologize for any inconvenience caused by the condition of the apartment, particularly the dirty and uncomfortable couch. Your comments are valuable, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made.We appreciate your understanding and hope that, despite these issues, you had an overall positive experience. If there's anything specific you would like us to address or if you have any further comments, please feel free to reach out to our management team.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,Regina Pages

10/10 – Uitstekend

Mayse

Reisde met familie
Positief: Netheid
Excelente por su tranquilidad en pleno centro
Excelente alojamiento en pleno centro de Barcelona, a pocos pasos del Paseo de Gracia. La tranquilidad de un pasaje sin ruido ni bullicio, a la vez tan cerca de las zonas de interés, no tiene precio.
5 nachten verbleven in december 2023
Reactie van Regina Pagès - Murmuri Residence Manager op 5 jan 2024
Estimada Mayse,¡Muchas gracias por tomarte el tiempo para compartir tus comentarios! Nos alegra saber que su experiencia en nuestro alojamiento fue excelente y que disfrutase de la ubicación privilegiada en pleno centro de Barcelona, a pocos pasos del Paseo de Gracia.Es un placer saber que la tranquilidad del pasaje, sin ruido ni bullicio, añadió valor a su estancia. Nos esforzamos por brindar un ambiente relajado y cómodo para nuestros huéspedes, y nos complace saber que lo logramos con ustedAgradecemos sinceramente tus palabras y esperamos tener el placer de recibirle nuevamente en su próxima visita a Barcelona.Saludos cordiales,ReginaHotel Manager

6/10 – Redelijk

Guillaume

Reisde met familie
Positief: Netheid, comfort kamer
Manque de personnel
Aucun personnel physique dans l'hébergement! Nous n'avions pas reçu de code d'entrée pour le portail donc nous avons du attendre qu'un autre client arrive et nous ouvre la porte pour accéder à la borne de check-in. Un peu plus tard, la carte d'accès à la chambre ne fonctionnait plus, on en attendu encore 20mn avec la hotline avant de pouvoir entrer dans notre chambre. Au prix de la chambre, ils pourraient payer du personnel 24/24
1 nacht verbleven in december 2023
Reactie van Regina Pagès - Murmuri Residence Manager op 5 jan 2024
Cher Guillaume,Nous vous remercions de partager votre expérience avec nous. Nous présentons nos excuses pour les désagréments que vous avez rencontrés lors de votre séjour. Nous comprenons que l'absence de personnel physique et les problèmes liés à l'entrée et à la carte d'accès ont causé des inconvénients inattendus.Nous prenons vos commentaires au sérieux et travaillons à résoudre ces problèmes pour améliorer notre service. Votre suggestion quant à la présence de personnel 24/24 sera également prise en considération dans nos discussions internes.Nous apprécions votre compréhension et espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience plus positive.Cordialement,Regina Hotel Manager

10/10 – Uitstekend

Carlin, Pompano Beach

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Regina - Murmuri Manager op 28 nov 2023
Dear Mr. Carlin,I would like to thank you for choosing Murmuri Residence and for sharing your opinion about us online. Ratings like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to know that your apartment has been lived up to your expectations. It would absolutely be my pleasure to welcome you back. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Best regards from the very heart of Barcelona,

10/10 – Uitstekend

LOIC

2 nachten verbleven in november 2023
Reactie van Regina PAGES op 15 dec 2023
Dear LOIC, Thank you very much for taking the time to complete this review, which is very helpful to us. We are very grateful for the perfect score you have given us! It is a pleasure to know that you enjoyed your stay at Murmuri apartments, we take note of the problem you had at check in, the whole team looks forward to welcome you in the future. Regina Pagès Murmuri Residence Manager

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I gave an overall rating of 4 because, all things considered, I am pleased with our stay. However, things did not begin well when, after reserving, I was told I would be staying at the ‘Concepcío’ property instead, though I believe no related info was presented during the reservation process. I consider this a ‘bait and switch’ approach, and I am sad to say that neither Expedia nor Murmuri would take ownership of this apparent deception. In fact, one of the two ‘live’ Murmuri employees with whom I spoke said, as I understand it, that there are only 2 rental apartments at Murmuri, the building advertised in the listing. But on-site, the biggest downside to the property is that, except for limited daytime hours, the ‘reception’ function is performed entirely remote; the human beings responsible are available only by phone (intermittent pickup; automated greeting in Spanish apparently) or by internal phone within the lobby. My wife and I arrived at 10PM on a dark street, unable at first to reach reception by phone, and with no entry code having been provided. When we did connect, audio quality was inadequate to get things taken care of without great frustration and fear that we would be left on the street. The apartment is okay, but the hassles are daunting.
3 nachten verbleven in november 2023
Reactie van Regina Pagès - Hotel Manager op 14 nov 2023
Dear Daniel, Thank you for leaving your review. First of all, we would like to apologize that there were confusions around your reservation. We are sorry to hear that you think we apply as you put it bait and switch to our reservations. This is not the case at all, you get the room you book. There may be confusion on expedia because there you see the mercader building on the photos, but the room you choose and then book is in concepcion. Again we apologize that there has been confusion here. We do indeed work with a self check in service. You can always reach us by phone which we clearly indicate on our website and you can call us 24/7 and we would love to help you. If there is something we cannot solve over the phone we will always send someone to come and help you personally ( the day itself or the next day). We are very sorry that you experienced all these inconveniences, yet I hope to make it all a little more clear for you now. We hope that despite everything you had a nice stay and if you decide to visit us again we will do everything we can to meet your expectations. Best regards, Regina Pages Hotel Manager

10/10 – Uitstekend

Ivy, Ho Chi Minh City

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is in fantastic location, just few minutes walk to metro station, coffee shop, dining and attractions (Casa Milla, Casa Batllo, Casa Vicents). We got an upgrade to 2 bedroom apartment which was much needed and appreciated after a long flight. The apartment is spacious and had everything that we look for. Highly recommended.
Reactie van Regina Pagès - Hotel Manager op 11 nov 2023
Dear IVY, I would like to thank you for choosing Murmuri Residence and for sharing your opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to know that your room has been lived up to your expectations. It is an honor to have you as a guest.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Kindest regards from the very heart of Barcelona,

10/10 – Uitstekend

Juan J

Reisde met familie
Positief: Netheid, comfort kamer
Esta super bien ubicado, el apartamento esta muy amplio y muy bonito, todo perfecto
2 nachten verbleven in oktober 2023
Reactie van Regina Pagès - Murmuri Residence Manager op 2 nov 2023
Apreciado Sr. Juan, Agradecemos que hayan elegido hospedarse en Murmuri Residence en su reciente visita a la ciudad condal. Gracias por haberse tomado el tiempo en compartir su grata experiencia con nosotros, la cual valoramos enormemente. Será nuestro placer darle nuevamente la bienvenida en su próxima visita a Barcelona.Reciba un cordial saludo, Regina PagèsDirectora de Murmuri Residence

10/10 – Uitstekend

Juan J

Reisde met familie
Positief: Netheid, comfort kamer
Inmejorable
Excelente apartamento ubicado en el corazón de Barcelona, cerca de todo precioso el departamento
2 nachten verbleven in oktober 2023
Reactie van Regina Pagès - Hotel Manager op 29 okt 2023
Apreciado Sr. Juan,Desde Murmuri Residence, valoramos mucho su reciente visita a nuestras instalaciones y agradecemos que nos recomiende en Expedia. Es un placer leer que nuestras instalaciones y servicios han superado sus expectativas y que ha tenido una experiencia memorable. Le esperamos para poder darle la bienvenida nuevamente en una futura visita. Saludos cordiales desde el corazón de la ciudad condal,

10/10 – Uitstekend

Crystal

Reisde met familie
A great central location. Apartment is a good size for families. A few funky things in the bathrooms but a beautiful place to stay for a week or more.
2 nachten verbleven in oktober 2023
Reactie van Regina Pagès - Hotel Manager op 20 okt 2023
Dear Crystal.Thank you for your feedback! We're delighted to hear that you found our apartment to be in a great central location and well-suited for families. We appreciate your comments, and we will certainly look into any "funky" aspects in the bathrooms to improve the overall experience. We hope you had an enjoyable week, and we look forward to welcoming you again in the future. Your satisfaction is important to us!

10/10 – Uitstekend

William Walter

Positief: Netheid, staat van de accommodatie en faciliteiten
Great town
2 nachten verbleven in oktober 2023
Reactie van Regina Pagès - Hotel Manager op 17 okt 2023
As a collective team, we work really hard to ensure that each guest has a comfortable night stay with us, we are happy to see that you would stay with us again and we look forward to welcoming you back, hopefully within the near future.

8/10 – Goed

Merle

Positief: Netheid, comfort kamer
Communication about check-in
Communication was confusing- information about the Mercader location differed from Concepcio one.I was told i might have early check-in but the computer check-in device had no record of that, so had to wait until 3 pm anyway.
2 nachten verbleven in oktober 2023
Reactie van Regina Pagès - Hotel Manager op 10 okt 2023
dear Merle,thank you for sharing your impressions after staying at our residence.We regret that it was not very clear about automatic check-in. We are sorry for the confusion and the wait to have your apartment.Even so, we hope to have the pleasure of seeing you again at Murmuri Residence.Best regards,

10/10 – Uitstekend

Mahmut Ayberk

Zakenreiziger
Positief: Netheid, comfort kamer
Resepsiyon yok giriş karmaşık
Resepsiyon yok giriş karmaşık
1 nacht verbleven in oktober 2023
Reactie van Regina Pagès - Murmuri Residence Manager op 7 okt 2023
Dear Mahmut,Thank you for taking your time on writting this review, which is very helpful for us.We are also grateful with the perfect punctuation that you gave us! On the other hand, we are sorry to hear that you had some issues on the entry.All the team hopes to welcome you back in the near future.Best regards,Regina PagèsMurmuri Residence Manager

10/10 – Uitstekend

Laura

Positief: Staat van de accommodatie en faciliteiten
Very quiet but fun area. I love it!
2 nachten verbleven in augustus 2023
Reactie van Regina Pagès - Hotel Manager op 26 aug 2023
Dear Laura,Thank you for taking your time on writting this review, which is very helpful for us.We are also grateful with the perfect punctuation that you gave us! It is a pleasure to know that you have enjoyed your experience on the Murmuri Residence, where all the team hopes to welcome you back in the near future.Best regards,Regina PagèsMurmuri Residence Manager

10/10 – Uitstekend

Haruyo

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy cómoda y bien distribuida
2 nachten verbleven in augustus 2023
Reactie van Regards, Regina Pagès - Murmuri Manager op 19 aug 2023
Dear HARUYO, I would like to thank you for choosing Murmuri Residence and for sharing your opinion about us online. It gives me a great pleasure to read on your review of your recent visit that your whole experience was excellent from the beginning to the end. I am glad to know that your apartment has been up to your expectations. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers.

10/10 – Uitstekend

tiffany

Reisde met familie
Positief: Netheid
Fantastic apartment in an incredible location. Huge with everything you needed for a very comfortable stay. There were a few issues in the back deck area. Many slats of wood were broken and if you walked over them your foot would go through which was dangerous to say the least. The apartment was a little dated and could use a little freshening up but as I stated before it really was a well thought out massive space to enjoy Barcelona.
3 nachten verbleven in juli 2023
Reactie van Regina PAGES op 15 aug 2023
Dear Mrs. tiffany, Thank you for sharing your positive experience! We're thrilled that you enjoyed our excellent facilities, cleanliness, and convenient location. The balcony is indeed a great feature for our guests. We apologize for the oversight with the tea towels; we'll make sure to address this to ensure such amenities are available for all guests in the future. Regarding the parasol, we appreciate your feedback and will look into ensuring consistency across all our terraces. We're glad you had a good stay overall, and we hope to have the opportunity to host you again, with all the comforts you deserve. Best regards, Regina Pagés Hotel Manager

10/10 – Uitstekend

Steven de

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Large spacious property, close to many of Barcelona's highlights. Definitely recommend
1 nacht verbleven in augustus 2023
Reactie van Regina PAGES op 14 aug 2023
Dear Steven, We're absolutely delighted to read your fantastic review! Thank you so much for sharing your experience at Midmost Hotel. It brings us immense joy to know that you enjoyed every aspect of your stay, from our ideal location to the comfort of your room and the helpfulness of our staff. It's great to hear that our central location made it convenient for you to explore the major attractions, with the subway right across the street and everything you need within a short stroll. We are looking forward to have you again. Best regards, Regina Pagés Hotel Manager

8/10 – Goed

PEDRO

3 nachten verbleven in juli 2023
Reactie van Murmuri Residence op 17 aug 2023
Estimado Pedro,Gracias por compartir su puntuación con nosotros. Agradecemos que nos haya dado un 4/5 y que haya tenido una fantástica estancia en Murmuri Residence.Deseamos verle de nuevo en un futuro.Saludos cordiales

8/10 – Goed

Silvio

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I did not like that you have to walk to the apartment.
1 nacht verbleven in juli 2023
Reactie van Regina Pagès - Hotel Manager op 22 jul 2023
From Murmuri Residence Concepcio, we are pleased to know that your experience at the hotel has been memorable. Thank you very much for sending us your comments as it is very important for us to know the impression we make on our guests in order to improve the service and facilities we offer. For your information, the location of our apartments is indicated under the room category online. I regret that the location of our Residence apartments was not of your convenience, so I strongly recommend to reserve a room in the hotel building next time. It would absolutely be my pleasure to welcome you back. Warmest regards from the very heart of Barcelona downtown,

10/10 – Uitstekend

Karen

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property in a really nice area
2 nachten verbleven in juli 2023
Reactie van Regina Pagès - Hotel Manager op 22 jul 2023
Dear mrs. Karen, We appreciate your feedback about Murmuri Residence online. We work every day hard to maintain our level of service and quality in excellence and ensure the satisfaction of our guests and achieve or exceed their expectations.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Regards,

8/10 – Goed

MARC

1 nacht verbleven in juli 2023
Reactie van Regina Pagès - Hotel Manager op 9 aug 2023
thanks for your score

10/10 – Uitstekend

Veronica

Reisde met familie
Positief: Netheid, comfort kamer
Super recomendado!
Todo fue increible, el proceso de check in eficiente, sencillo y rapido. Los felicito por la tecnologia nos encanto!! El lugar wao en un area super exclusiva y chic de Barcelona. La conexion de wifi estuvo algo debil pero el resto excepcional.
2 nachten verbleven in juli 2023
Reactie van Regina Pagès - Hotel Manager op 14 jul 2023
Dear Veronica, Thank you very much for taking your time to share your opinion with us. We are delighted to have contributed to the success of your visit to Barcelona.We hope to have the pleasure of seeing you again soon.Kindest regards,Regina PagèsHotel Manager.

10/10 – Uitstekend

Martyn

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. Right in the middle of everything and an easy walk to everything you might want to see.
9 nachten verbleven in juli 2023
Reactie van Regina PAGES op 15 jul 2023
Dear Martyn, It is my pleasure to read your kind comments regarding your recent visit to Murmuri Residence. I am delighted to read how much you enjoyed the location and your apartment. I very much look forward to welcoming you back soon. Best regards Regina Pagés / Hotel manager

10/10 – Uitstekend

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente localidad y servicio al cliente !!!
2 nachten verbleven in juni 2023
Reactie van Regina PAGES op 25 jun 2023
Apreciado Carlos,Desde el Hotel Midmost, valoramos mucho su reciente visita a nuestras instalaciones y agradecemos que nos recomiende en Expedia. Nos complace leer que la impresión causada sobre nuestro hotel y equipo ha sido muy positiva. Todos los miembros del equipo trabajamos continuamente para mejorar y dar la mejor calidad de servicio a nuestros huéspedes. Le esperamos para poder darle la bienvenida nuevamente en una futura visita. Cordiales saludos desde el mismo centro de la ciudad condal. Atentamente,

10/10 – Uitstekend

LUISA FERNANDA

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in juni 2023
Reactie van Regina Pagès - Murmuri Residence Manager op 22 jun 2023
Estimada Luisa,Gracias por tomarse su tiempo en completar esta reseña, que es muy útil para nosotros.También le agradecemos la perfecta puntuación que nos ha dado! Es un placer saber que ha disfrutado de su estancia en Murmuri Residence, donde todo el equipo espera darle la bienvenida de nuevo en un futuro.Un cordial saludo, Regina Pagès Murmuri Residence Manager

10/10 – Uitstekend

Lisa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check-in. Lovely property. Great location. Would come back again!
Reactie van Regina Pagès - Hotel Manager op 16 jun 2023
Dear LisaI personally want to thank you for leaving such kind words for us. I am more than happy to read that you enjoy your stay with us.I would like to thank you for choosing us and for your positive review. Looking forward to welcoming you back soon.Yours sincerely, / ReginaHotel Manager

6/10 – Redelijk

fabrice

4 nachten verbleven in juni 2023
Reactie van Regina Pagès - Murmuri Residence Manager op 13 jun 2023
Dear Fabrice,We would like to thank you for taking your time on completing this review.We are sorry to see that your stay did not met with your expectations looking at the punctuation that you gave us. We are always trying to improve our proucts and services, and all the team hopes to welcome you back in the near future.Kind regards,Regina PagèsMurmuri Residence Manager

10/10 – Uitstekend

Oana

7 nachten verbleven in mei 2023
Reactie van Regina Pagès - Hotel Manager op 8 jun 2023
Dear Oana ,Thank you for taking your time on completing this little survey that we have sent you.We are also grateful with the amazing punctuation that you gave us! It is a pleasure to know that you have enjoyed your stay on the Hotel Midmost, where all the team hopes to welcome you back in the near future.Best regards,

10/10 – Uitstekend

Christopher

1 nacht verbleven in juni 2023
Reactie van Regina Pagès - Hotel Manager op 8 jun 2023
Dear Mr. Christopher,Thank you for choosing Hotel Midmost for your stay. We are very happy to read that you enjoyed your room and specially the hotel. We are looking forward to welcome you back in a near future. Best regards, Regina Pagés Hotel Manager

10/10 – Uitstekend

MOIRA

Reisde met een groep
Positief: Netheid, comfort kamer
Clean, spacious and extremely well-equipped.
From check-in to check-out, our experience was wonderful. The lady in reception very kindly upgraded us, which was a nice surprise. The apartment had everything we needed and was clean, bright and spacious. Will definitely return when we visit Barcelona again.
4 nachten verbleven in mei 2023
Reactie van Regina Pagès - Hotel Manager op 8 jun 2023
Dear MOIRA ,Thank you for taking your time on completing this little survey that we have sent you.We are also grateful with the amazing punctuation that you gave us! It is a pleasure to know that you have enjoyed your stay on the Murmuri Residence, where all the team hopes to welcome you back in the near future.Best regards,

2/10 – Ontzettend slecht

Graham

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We booked Murmuri Residence Mercader where we had stayed before and were put in a separate property called GREC. This place was filthy dirty, tired and not as it should be or advertised. All members of our family staying were bitten by insects and mites in the property. We should be given a full refund having complained at the location together with compensation for the bites and distress caused. I do have photos to demonstrate and verify the comments above. Never again!!!!
Reactie van Regina Pagès Hotel Manager op 29 mei 2023
Dear Graham,Thank you for taking your time on completing this review, which is very useful for us.We are sorry to see that your experience was not good, and we want to apologyse for the inconvenience that you comment. We will investigate this because it never happened before.Kind regards,Regina PagèsMurmuri Residence Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Incrível
Excelente localização e acomodação.
7 nachten verbleven in mei 2023
Reactie van Regina Pagès - Hotel Manager op 16 mei 2023
Dear Anonymous, From Murmuri Residence, we truly appreciate your feedback about us online. I am glad to know that your apartment has been lived up to your expectations and the location allows you to have a memorable experience in Barcelona. It will be our pleasure to welcome you back soon. Regards, Regina - Murmuri Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Incrível
Excelente acomodação e localização.
7 nachten verbleven in mei 2023
Reactie van Regina Pagès - Hotel Manager op 16 mei 2023
Dear Anonymous ,We would like to thank you for taking your time on completing this review, which is very helpful for us. We are also grateful with the amazing punctuation that you gave us! It is a pleasure to know that you have enjoyed your experience on Murmuri Residence, as well as its location and cleaness.All the team hopes to welcome you back in the near future. Best regards, Regina Pagès Murmuri Residence Manager

8/10 – Goed

Tsz Ling

Reisde met familie
Positief: Netheid, comfort kamer
6 nachten verbleven in mei 2023
Reactie van REgina PAges op 13 mei 2023
Dear Tsz Ling, Thank you very much for having taken the time to leave such a wonderful review of your recent visit to Murmuri Residence in Barcelona. I am delighted to read how much you enjoyed the apartment and the excellent location of the apartment. I very much look forward to welcoming you back soon. Kindest Regards Regina Pagès / Residence manager

2/10 – Ontzettend slecht

anais

Reisde met familie
Negatief: Netheid, comfort kamer
A fuir !!!
A fuir!!! Nous avons réservé dans cette résidence arrivé sur place surprise pas de réception portail fermé une machine pour récupérer la réservation. Impossible de s'enregistrer convenablement et personnel de l'accueil ne parle pas français et est très désagréable au téléphone. et la surprise nous apprenons que notre logement est pas dans cette résidence mais trois rue plus loin . Logement qui n'a rien a voir avec les photos et celui réserver il s'agit d'un autre bâtiment . De plus le ménage laisse à désirer l'hygiène est déplorable. Il ne vaut pas du tout 4 étoiles. Je vous le déconseille fortement car vous allez avoir un séjour gâché comme nous . Nous sommes parti avant la fin tellement nous étions dégoûté.
3 nachten verbleven in april 2023
Reactie van Regina Pagès - Hotel Manager op 1 mei 2023
Dear anais, Thank you very much for taking your time to share your opinion with us. I deeply regret that your recent experience did not live up to your expectations, and I would like to show you my concern. We were all committed to make your stay memorable, and provide you the best possible experience. I am looking forward to welcome you back again I hope to have the opportunity to welcoming you back and offer you the memorable experience you deserve. Kindests regards, Regina Pagès Murmuri Residence Manager

8/10 – Goed

Joaquin silva sl

2 nachten verbleven in april 2023
Reactie van Regina op 18 apr 2023
Dear Mrs. Watkins,Thank you very much for having taken the time to leave such a wonderful review of your recent visit to Midmost Barcelona. We are more than happy to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Regina PagésHotel Manager

10/10 – Uitstekend

Matthias

Zakenreiziger
Positief: Netheid, comfort kamer
Sehr angenehmer Aufenthalt
Sehr hilfsbereiter Check-in, beste und ruhige Location und super Terrasse.
1 nacht verbleven in maart 2023
Reactie van Regina Pages - Hotel Manager op 30 mrt 2023
Estimado Matthias, Muchas gracias por tomarse parte de su tiempo en completar esta reseña, la cual nos es de gran ayuda. Además, estamos muy agradecidos con la tan buena puntuación que nos ha dado! Es todo un placer saber que ha disfrutado de su estancia en Murmuri Residence, donde todo el equipo desea poder darle la bienvenida en un futuro. Cordiales saludos, Regina Hotel Manager

10/10 – Uitstekend

Juan Manuel

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Apartamento muy tranquilo en ubicación perfecta. Muy recomendable. A la llegada todo son facilidades.
2 nachten verbleven in maart 2023
Reactie van Regina Pages Hotel Manager op 28 mrt 2023
Eatimado Juan Manuel,Muchísimas gracias por haber seleccionado en Mercader Resisence para su reciente visita a Barcelona y haber compartido su experiencia. Nos complace enormemente leer que disfrutó de su estancia con nosotros leer que disfrutó de su estancia con nosotros y que la calidad de servicio que ofrecemos a nuestros clientes cumplió con sus expectativas. Esperamos poder darle la bienvenida en un futuro no muy lejano.

10/10 – Uitstekend

Jamie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great apartment! Very spacious. Staff was very kind and very helpful
2 nachten verbleven in februari 2023
Reactie van Regina Pagès - Hotel Manager op 27 feb 2023
Dear JAMIE, We genuinely appreciate your kind remarks about our services and facilities. I am glad to know that your room has been up to your expectations. It is always nice to read that the service of our team members made a real differenceand we will certainly share your praise with all of them.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers

2/10 – Ontzettend slecht

Karl

Reisde met familie
Positief: Netheid
4 nachten verbleven in december 2022
Reactie van Regina Pagès - Hotel Manager op 11 jan 2023
Thank you very much for having taken the time to leave a stars of your recent visit to Mercader Residence. We always appreciate hearing comments directly from our customers to keep improving our main installations and services.We look forward to welcoming you back soon.

8/10 – Goed

Yasaman

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice experience.
Reactie van Regina Pagès - Hotel Manager op 30 dec 2022
Dear Yasaman,We genuinely appreciate your kind remarks about our services and facilities.Thank you for staying with us and for recommending Murmuri Residence to other travelers.We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. It would absolutely be my pleasure to welcome you back.Kindest regards from the very heart of Barcelona downtown,Regina Pagès

10/10 – Uitstekend

MARGARITA ROSA

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
muy bueno apartamento. Falta de comunicación a la llegada pues tuvimos problemas al llegar para hacer el check in pues es contactless.
Reactie van Regina Pagès - Hotel Manager op 26 dec 2022
Apreciada Margarita,Desde Murmuri Residence, agradecemos y valoramos mucho su comentario. Nos complace leer que la impresión causada sobre nuestro hotel y equipo ha sido muy positiva. Tomamos nota de sus contructivos comentarios en relación con el proceso de registro y lepedimos disculpas por los inconvenientes que esto le haya podido causar. Gracias por su confianza en nuestra propiedad, esperamos tener el placer de darle nuevamente la bienvenida en un futuro próximo. Reciba un cordial saludo,

8/10 – Goed

Vidar

3 nachten verbleven in december 2022
Reactie van Regina op 11 dec 2022
Thank you for taking the time to share your score. The entire team of Midmost Barcelona is very much looking forward to welcoming you back very soon.best regardsReginaHotel Manager