Tweepersoonskamer (with Airport Transfer) | Luxe beddengoed, donzen dekbedden, bedden met traagschuimmatras

Beoordelingen van Sallés Hotel Ciutat del Prat Barcelona Airport

4 out of 5
Sallés Hotel Ciutat del Prat Barcelona Airport
Av. Remolar, 46, El Prat de Llobregat

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 638 van 1009 beoordelingen" "
Gastenscore: 8 - Goed. 247 van 1009 beoordelingen" "
Gastenscore: 6 - Redelijk. 73 van 1009 beoordelingen" "
Gastenscore: 4 - Matig. 31 van 1009 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 20 van 1009 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ursula

1 nacht verbleven in oktober 2023
Reactie van Sergi Hernàndez, GM op 30 okt 2023
Thank you very much for sharing such an excelent score!

8/10 – Goed

Danny, Molenbeersel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2023

10/10 – Uitstekend

gerardus Cornelis Lambertus van

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Na de gratis shuttlebus kwamen we in 12 uur het hotel binnen en konden in principe pas om 14 uur inchecken maar nadat er een aantal mensen hadden uitgechecked gingen ze gelijk door met ons in te checken dus konden we toch vroeger naar onze kamers. De kamers waren zeer mooi en schoon en de badkamers ook, met een hele lekkere douche. Het was alleen jammer dat de airco niet lager dan 20graden kon en het was daardoor best warm doordat de hele dag de zon op de ramen scheen. Het eten was ook prima geregeld het ontbijtbuffet was uitgebreid en goed en het dinner allacart ook prima. We hebben genoten van ons verblijf en mochten we nog een keer naar Barcelona gaan komen we hier zeker weer terug.
Reactie van Sergi Hernàndez, GM op 18 jan 2023
Dear Gerardus, First of all, I would like to thank you for choosing Sallés Ciutat del Prat during your visit to our great city. Thank you for taking the time to share your great feedback, showing your appreciation of your stay with us. I’m sincerely looking forward to have the pleasure to welcoming back to our hotel, on your next visit, and thank you for your recommendation. Best regards

6/10 – Redelijk

Jan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
1 nacht verbleven in april 2022

8/10 – Goed

Ruben

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel - menu choice is restricted and is basic
1 nacht verbleven in februari 2022

8/10 – Goed

Bart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer slechte kamers
Vreselijke kamers heb op de grond geslapen matrassen zijn helemaal dood 200euro betaald kon beter op vliegveld slapen heb het doorgegeven maar wat je hoort is sorry maar doen verder Nieks mee raad mensen om niet deze hotel te nemen
2 nachten verbleven in maart 2021

10/10 – Uitstekend

Daisy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 6 mei 2024
Dear Daisy,Thank you very much for sharing such an excellent rating. we look forward to welcome you again in the near future.Sincerely,

10/10 – Uitstekend

Rebekah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful and the place was great!
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 2 mei 2024
Dear Rebekah,Thank you for your positive feedback! We're thrilled to hear that you found our staff to be very helpful and that you enjoyed your overall experience with us. Providing excellent service is our priority, and we're glad that our team met your expectations.If there's anything specific that stood out to you or if there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a wonderful stay with us!Warm regards,

8/10 – Goed

Carlos

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was top notch. Especially the woman that served us lunch in the restaurant and breakfast. She was professional and attentive. The roof top bar was very cool and the bartender was great! Front desk staff were also professional and friendly.
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 2 mei 2024
Dear Carlos,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our staff, especially with our waitress who served you lunch and breakfast in the restaurant. Providing professional and attentive service is one of our top priorities, and we're delighted that she exceeded your expectations. We'll be sure to pass along your compliments to her and the rest of our team.We're also glad that you enjoyed our Sunset rooftop bar and that our bartender provided great service. Our front desk staff will be delighted to hear that you found them to be professional and friendly as well.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future!Warm regards,

10/10 – Uitstekend

Diana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is probably the nicest airport hotel we've stayed in. The shuttle driver could not have been nicer and always greeted us with us a smile. The hotel is very clean, the rooms are quiet.
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 29 apr 2024
Dear Diana,We're thrilled to hear that you had such a positive experience during your stay with us! Providing excellent service and comfortable accommodations is our top priority, and it's wonderful to hear that you found our hotel to be the nicest airport hotel you've stayed in. We'll be sure to pass along your compliments to our shuttle driver for their friendly and welcoming attitude. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future!Best regards,

8/10 – Goed

Joseph, Lunenburg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we booked because of the airport shuttle. in our experience, there appears to be only 1 shuttle that comes around every 45 to 60 minutes and has limited capacity. all things being equal, next time i would opt for a taxi from the airport.
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 24 apr 2024
Dear Joseph, Thank you for sharing your experience with us, and we apologize for any inconvenience you encountered with our airport shuttle service. We appreciate your feedback and will review our shuttle service to ensure a more efficient and convenient experience for our guests in the future.If you decide to stay with us again in the future, please don't hesitate to let us know if there's anything we can do to make your stay more enjoyable. We value your feedback and hope to have the opportunity to provide you with a better experience next time.Warm regards,

8/10 – Goed

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 24 apr 2024
Dear Mary,Thank you for your rating! We appreciate your feedback and are glad to hear that you had a positive experience overall. Your satisfaction is important to us, and we're always looking for ways to enhance our guests' experiences.Warm regards,

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice and clean if you want to be close to the airport. This property is not in Barcelona. The cab is 25-30 Euros to go to central Barcelona.
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 24 apr 2024
Dear Mary,Thank you for your feedback! We're glad to hear that you found our property very nice and clean. As you mentioned, we're located close to the airport for the convenience of our guests with early flights or layovers. If you have any other questions or if there's anything else we can assist you with, please feel free to let us know. We're here to help!Warm regards,

8/10 – Goed

Kwan Ying

Positief: Staat van de accommodatie en faciliteiten
There’s no facial tissue in the room.
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 24 apr 2024
Dear Kwan Ying,Your feedback is important to us, and we will ensure that this issue is addressed promptly to provide a more comfortable stay for our guests in the future. If you require any additional amenities during your stay, please don't hesitate to contact our front desk, and we will be happy to assist you.Thank you for choosing to stay with us, and we hope you have an enjoyable stay overall.Warm regards,

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super nice near-the-airport hotel with a good bar and restaurant, a walkable neighborhood that not everyone sees on a trip to Barcelona, and staff that both speak English and put up with poorly spoken Catalan. They will also arrange a cab for you if your flight is super early and you need to arrive before their shuttle service begins.
2 nachten verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 17 apr 2024
Dear Steven,Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel and found our bar and restaurant to be good. It's wonderful that you appreciated the walkable neighborhood, which offers a unique experience not often seen by visitors to Barcelona. We're also pleased to hear that our staff were accommodating and helpful, even with language barriers, and that they assisted you in arranging a cab for your early flight needs. We greatly appreciate your efforts to speak our languageYour feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Best regards,

10/10 – Uitstekend

Jeffrey

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, service and food
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 15 apr 2024
Dear Jeffrey,Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our staff, service, and food. Providing exceptional service and delicious meals are top priorities for us, and it's wonderful to know that we succeeded in meeting your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Best regards,

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
NA
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 15 apr 2024
Dear Jeffrery,Thank you for rating us! We're delighted to hear that you had a great experience with us. If there's anything else we can do to ensure your future stays are just as enjoyable, please let us know. We look forward to welcoming you back for another excellent stay! Best regards,

10/10 – Uitstekend

Ravina

4 nachten verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 2 mei 2024
Dear Ravina,Thank you so much for your glowing review! We're thrilled to hear that you had a perfect experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Best regards,

10/10 – Uitstekend

Cecilia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is modern, clean, and well maintained. Breakfast was good. The free airport shuttle was great too.
1 nacht verbleven in april 2024
Reactie van Sergi Hernàndez, GM op 8 apr 2024
Dear Cecilia,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay at our modern, clean, and well-maintained hotel. We're glad that you found our breakfast offerings satisfactory and that you appreciated the convenience of our free airport shuttle service.Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could meet your expectations in this regard.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,

10/10 – Uitstekend

Andres, Miguel Hidalgo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good.
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 5 apr 2024
Dear Andrés,Thank you for the positive feedback! We're glad to hear that everything met your expectations. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back for another great experience.Best regards,

10/10 – Uitstekend

Charles

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very modern and clean. Very comfortable..
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 5 apr 2024
Dear Charles,Thank you for your feedback! We're delighted to hear that you found our hotel very modern, clean, and comfortable. Providing a pleasant and comfortable environment for our guests is our top priority, and we're thrilled that we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay!Best regards,

10/10 – Uitstekend

Sharon, Stony Plain

Reisde met familie
Location was great, quick shuttle to the airport, easy access to safe walking and a large amount of restaurants available. Food in the hotel was excellent.
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 5 apr 2024
Dear Sharon,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the great location of our hotel, the quick shuttle service to the airport, and the easy access to safe walking areas and a variety of restaurants nearby. We're also thrilled that you found the food to be excellent.We strive to provide our guests with a convenient and enjoyable experience, and we're glad that we could meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Best regards,

8/10 – Goed

alexandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
L'hôtel est situé près de l aéroport, mais il est bien insonorisé. Le buffet du petit déjeuner est bien ,il y a du choix. La piscine est sympa , un peu petite et un peu trop froide . Les chambres sont petites ,la salle de douche assez grande.
4 nachten verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 5 apr 2024
Chère Alexandra,Merci d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement près de l'aéroport et que vous avez trouvé nos chambres bien insonorisées.Nous sommes également heureux que vous ayez apprécié notre buffet de petit-déjeuner varié ainsi que notre piscine, bien que nous prenions note de vos commentaires concernant sa taille et sa température. Nous ferons de notre mieux pour améliorer ces aspects afin de garantir une expérience optimale à nos clients.Nous vous remercions d'avoir choisi notre hôtel et espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans la région.Cordialement,

10/10 – Uitstekend

Preston

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 5 apr 2024
Dear Preston,Thank you very much for your positive feedback! If you have any further needs or concerns during your next visit, please don't hesitate to reach out. We're here to provide you with an exceptional experience every time you stay with us.Best regards,

6/10 – Redelijk

Laurie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
got there at 8:30 pm so was dark. Saw nothing outside. Reserved a double bed in August for $140. When checked in got a king bed and was chaged $150. She said prices went up. Pretty scammy thing to do. Charged a lot for breakfast in the morning, extra.
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 22 mrt 2024
Thank you for sharing your experience with us. We're sorry to hear about the issues you encountered during your stay.You booked the room for 129 and that was exactly the price you paid at the hotel. Please note that the currency in Europe is , and all services are paid in . Of course, the hotel is not responsible for fluctuations in the value of currencies.As you didn't book the breakfast when booking the room, breakfast was charged in your account. We look forward you enjoyed our Breakfast buffet!Sincerely,

8/10 – Goed

Mounir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient shuttle to aitport
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 19 mrt 2024
Dear Mounir,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our shuttle service to the airport convenient. Providing easy and reliable transportation options for our guests is a top priority, and we're glad we could meet your needs in this regard.We hope you had a pleasant journey, and we look forward to welcoming you back on your next visit.Warm regards,

8/10 – Goed

Heikki

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 19 mrt 2024
Thank you for your feedback! We're delighted to hear that you had a nice experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If there's anything else we can do to enhance your next stay even further, please don't hesitate to let us know. We look forward to welcoming you back in the future!Warm regards,

6/10 – Redelijk

Anthony

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Good location, great staff but unfortunately the pool wasn’t clean and my daughter contracted ring worm on her leg, We had a 2 day stay and disappointed that room service did not empty the bins or top up the complimentary coffee/tea and clean cups whilst we were out for the day.
2 nachten verbleven in februari 2024
Reactie van Sergi Hernàndez, GM op 19 mrt 2024
Dear Anthony,Thank you for taking the time to share your feedback with us. We apologize for the issues you encountered during your stay.Please rest assured that we take matters of hygiene and guest safety very seriously, the pool is maintained daily and tested weekly so that the quality and cleanliness of the pool water is guaranteed.Additionally, we apologize for the lapse in our housekeeping services during your two-day stay. Our team strives to maintain high standards of cleanliness and guest satisfaction, and we regret that we fell short on this occasion. We will address this with our housekeeping staff to ensure that such oversights are not repeated.Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much improved experience.Warm regards,

10/10 – Uitstekend

Donald

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Allowed early access to our room which was great and the pool & sauna are lovely. Ate a delicious lunch. Very relaxing atmosphere & so easy to get to airport with the free hotel bus. We ere unable to access the internet in our room - very disappointing. Receptionist said it was due to the rain! Rubbish because we still couldn't get it when the weather turned dry.
1 nacht verbleven in maart 2024
Reactie van Sergi Hernàndez, GM op 14 mrt 2024
Dear Donald,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the early access to your room, the pool, and sauna facilities, as well as the delicious lunch during your stay. It's wonderful to know that you found our hotel's atmosphere relaxing and that you found our free hotel bus service convenient for getting to the airport.However, we sincerely apologize for the inconvenience you experienced with the internet access in your room. Please rest assured that we take your concerns seriously, saturday's rain caused a service outage from our telecommunications provider which they were unable to repair until the following day. We apologize for any frustration this may have caused during your stay.Should your travels bring you back to our area in the future, we hope to have the opportunity to provide you with a much improved experience.Warm regards,

10/10 – Uitstekend

Priscilla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very helpful. Excellent customer service.
1 nacht verbleven in februari 2024
Reactie van Sergi Hernàndez, GM op 23 feb 2024
Dear Pricilla,Thank you for your kind words! We're delighted to hear that our staff was very helpful and that you experienced excellent customer service during your stay. Providing exceptional service is at the core of our commitment, and it's always rewarding to know that our efforts have made a positive impact on your visit.If there's anything specific about your stay that stood out or any team member you would like to commend, we would love to hear more. Your feedback is invaluable to us as we strive to consistently exceed our guests' expectations.We appreciate your choosing our hotel, and we look forward to welcoming you back for another outstanding experience in the future.Best regards,

8/10 – Goed

Marie-France

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Navette proche mais au 30 min
1 nacht verbleven in februari 2024
Reactie van Sergi Hernàndez, GM op 19 feb 2024
Nous vous remercions pour votre avis. Nous sommes heureux d'apprendre que la navette de l'hôtel était pratique pour vos déplacements vers l'aéroport. Cependant, nous notons votre commentaire concernant la fréquence de la navette toutes les 30 minutes. Nous prendrons en compte votre retour pour continuer à améliorer nos services. Si vous avez d'autres commentaires ou demandes, n'hésitez pas à nous le faire savoir. Nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur.

10/10 – Uitstekend

Marilyn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is great especially if you need easy access to or from the airport. It is about a 10-15 minute drive away from the airport in a quiet area. There is a free shuttle and breakfast is included. The rooms were modern and very clean. I didn’t use the pool but the sauna was nice. I would definitely recommend the hotel. The front staff also spoke English which is always a benefit when you don’t speak Catalan.
1 nacht verbleven in februari 2024
Reactie van Sergi Hernàndez, GM op 9 feb 2024
Dear Marilyn,Thank you for taking the time to share your positive feedback about your stay at our hotel. We're delighted to hear that you found our location convenient, enjoyed the modern and clean rooms, and took advantage of the free shuttle service and included breakfast.We're glad our staff could assist you in English, making your experience even more comfortable. Our Front desk staff speaks fluently englich, french, catalan and spanish, and some italian as well. If there's anything else you'd like to share or if you have any suggestions, feel free to let us know. We look forward to welcoming you back in the future.Best regards,

10/10 – Uitstekend

Lorraine, Scottsdale

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Outstanding staff, free timely airport shuttle, great room.
1 nacht verbleven in februari 2024
Reactie van Sergi Hernàndez, GM op 5 feb 2024
Dear Lorraine,Thank you for your kind words about your recent stay at our hotel. We're delighted to hear that you had an outstanding experience, and we appreciate your positive feedback regarding our staff, free airport shuttle service, and the quality of your room.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We look forward to the opportunity of welcoming you back for another great stay.Best regards,

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great layover
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 2 feb 2024
Dear Steven,Thank you for sharing your positive feedback about your layover experience at our hotel. We're thrilled to hear that your stay was great. If there's anything specific you enjoyed or if there are ways we can make your future layovers even more enjoyable, please feel free to let us know.We appreciate your choice to stay with us and look forward to welcoming you back in the future.Best regards,

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 29 jan 2024
Dear John,Thank you for the excellent rating! We're delighted to hear that your experience was top-notch. If there's anything specific you loved about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to let us know.We appreciate your positive feedback, and we look forward to welcoming you back in the future. Thank you for choosing our hotel!Best regards,

2/10 – Ontzettend slecht

Phillip

1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 29 jan 2024
Dear guest,Thank you for providing your feedback, and we're sorry to hear that your experience didn't meet your expectations. We would appreciate any specific details or concerns you may have encountered during your stay so that we can address them and improve our services.If there's anything we can do to make amends or if you have suggestions for how we can enhance our guest experience, please feel free to share them with us. Your input is valuable, and we want to ensure that future visits are more satisfactory.Best regards,

10/10 – Uitstekend

Kia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 24 jan 2024
Dear Kia,Thank you for your brief but positive feedback! We're thrilled to hear that you had an excellent experience during your stay.If there's anything specific you loved about your visit or if there are ways we can make your next stay even more enjoyable, please feel free to let us know.We look forward to welcoming you back in the future. Thank you for choosing our hotel!Best regards,

10/10 – Uitstekend

Jessica

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel & shuttle staff were EXCEPTIONAL. The place is gorgeous and was accomodating for me traveling solo with children-they were very helpful! I am only sad our plane left early and we didnt get to enjoy breakfast there. So we will HAVE to return!!!!
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 23 jan 2024
Dear Jessica,Thank you for your outstanding review! We're thrilled to hear that both the hotel and shuttle staff were exceptional during your stay. It's wonderful to know that the accommodations were well-suited for solo travel with children, and we're glad our team was very helpful.We're sorry to hear you missed out on breakfast, but we're excited to welcome you back for another visit in the future. If there's anything specific you loved about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to let us know.Thank you for choosing our hotel, and we look forward to serving you again soon!Best regards,

8/10 – Goed

Kristine

1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 23 jan 2024
Dear Kristine,Thank you for providing your rating. We appreciate your feedback. If there are any specific aspects of your stay that you'd like to share or if there's anything we can do to improve and earn a higher rating on your next visit, please feel free to let us know.We value your input and hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,

6/10 – Redelijk

Mark

Positief: Personeel en service
Negatief: Voorzieningen
Breakfast was not good and was not worth the price at all and they make you pay it on the spot inside the restaurant like you gonna run away. Why not add it to room? It should be free for the high price of this hotel. It is a rip off. Overall i would not recommed it for the price. No sir.
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 18 jan 2024
Dear Mark,Thank you for sharing your feedback regarding your experience with our breakfast service. We sincerely apologize if it did not meet your expectations, and we appreciate your candid comments.We regret if the value did not align with the price for you. Your satisfaction is our priority, and we take your comments seriously. If there are specific aspects of the breakfast or any other part of your stay that you'd like to discuss further or provide additional feedback on, please feel free to reach out to us.We appreciate your honesty, and we hope to have the opportunity to better serve you in the future.Best regards,

10/10 – Uitstekend

Antonio

1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 19 jan 2024
Dear Antonio,Thank you very much for sharing such an escellent rating. We look forward to welcoming you again in the near future.Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 17 jan 2024
Dear guest,Thank you for your perfect rating of 10/10! We're delighted to know that you had a great experience during your stay. If there's anything specific you loved or if there are ways we can make your next visit even better, please feel free to let us know.We appreciate your feedback and look forward to welcoming you back in the future. Thank you for choosing our hotel!Best regards,

10/10 – Uitstekend

Shanae, Euless

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was my first time in Spain… this was a great experience. They definitely made are stay enjoyable.
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 15 jan 2024
Dear Shanae,Thank you for choosing Sallés Ciutat del Prat Hotel for your first visit to Catalonia! We're thrilled to hear that your experience was great and that we could contribute to making your stay enjoyable.If there are specific moments or services that stood out to you during your stay, we would love to hear more about them. Your positive feedback motivates us to continue providing excellent service to all our guests.We hope to have the pleasure of welcoming you back in the future. If there's anything you'd like to share or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.Thank you for your kind words!Best regards,

10/10 – Uitstekend

JamieLyan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 15 jan 2024
Dear guest,Thank you very much for sharing!Best regards

8/10 – Goed

Simone

1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 15 jan 2024
Dear guest,Thank you for sharing your rating,Regards,

10/10 – Uitstekend

Cleo

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 15 jan 2024
Dear Cleo,Thank your very uch for sharing!Sincerely,

10/10 – Uitstekend

MARCIA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent friendly service
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 12 jan 2024
Dear Marcia,Thank you for your kind words! We're thrilled to hear that you experienced excellent and friendly service during your stay with us. Providing exceptional hospitality is our top priority, and we're delighted to know that our team made your visit memorable.If there's anything specific you appreciated or if there's anything we can do to make your next stay even better, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back.Thank you for choosing us!Best regards,

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very helpful.
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 15 jan 2024
Dear Amy,Thank you for sharing your feedback. We're delighted to hear that our staff was very helpful during your stay in Barcelona.Providing excellent service is a top priority for us, and we appreciate your acknowledgment of our team's efforts. If there's anything specific you'd like to highlight about your interaction with our staff or if there's anything we can do to enhance your future visits, please feel free to let us know.We look forward to the opportunity to welcome you back,!Best regards,

10/10 – Uitstekend

SHIH YEN

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Sergi Hernàndez, GM op 15 jan 2024
Dear guest,Thanks for sharing such an excellent rating!Sincerely,