Standaard kamer, 1 kingsize bed, niet-roken | Een bureau, verduisterende gordijnen, geluiddichte muren

Beoordelingen van Econo Lodge On Historic Route 66

2 out of 5
Econo Lodge On Historic Route 66
1230 E Main St, Barstow, CA

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 82 van 353 beoordelingen" "
Gastenscore: 8 - Goed. 94 van 353 beoordelingen" "
Gastenscore: 6 - Redelijk. 83 van 353 beoordelingen" "
Gastenscore: 4 - Matig. 48 van 353 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 353 beoordelingen" "

7,0/10

Netheid

7,2/10

Personeel en service

6,4/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Suzanne, Netherlands

Positief: Netheid, personeel en service
Perfect spot for a stop-over.
We booked for 1 night to cut our trip from Vegas to San Diego in half. Pool was nice and cool. Barstow has en outlet, so there was enough to do. Next morning we drove a piece of the Historic Route 66. Very nice break.
1 nacht verbleven in juli 2017
Reactie van Manager op 11 aug 2017
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we left you with of our accommodations. Thank you for bringing this matter to our attention,Know that your voice is important to us that we are working hard to address these issues to improve upon the guest experience. We hope that you will consider staying with us again to show you a far better experience.

2/10 – Ontzettend slecht

Rachel

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was mold in the bathroom and on the walls as well as hair from someone else on a previous stay still in the shower tub. The beds had visible dirty stains on them and the pillows and towels even looked like they were clean. I’m glad I had my own blanket and pillows I laid on top of the bed but even then I couldn’t sleep well with all the filth. Very disappointed. Don’t believe the pictures, the rooms look nothing like what they post. Very dirty and outdated. Even the hair dryer was half a hair drying with the cords from inside exposed like someone took the back off? It was just a terrible stay and experience.
1 nacht verbleven in maart 2024
Reactie van Manager op 17 mrt 2024
Hello Rachel,We regret to hear about the concerns you encountered during your stay. We encourage guests to reach out directly to management to address any challenges. Your feedback is valuable to us and will be shared with the appropriate teams for review. Thank you for sharing your experience with us.

10/10 – Uitstekend

Tim

Reisde met partner
Positief: Netheid, personeel en service
Okay for the price. Neat and tidy
1 nacht verbleven in maart 2024
Reactie van Manager op 9 mrt 2024
Hello Tim,We are pleased to hear that you found our hotel to be neat and tidy during your stay. Your feedback is valuable to us as we continue to enhance our guest experience. For any additional comments or concerns, please do not hesitate to contact our management directly.

8/10 – Goed

Andrew, Oran Park

Good
1 nacht verbleven in februari 2024
Reactie van Manager op 2 mrt 2024
Hello Andrew,We appreciate your feedback and apologize for any inconveniences faced during your stay. Your comments have been noted for our continuous improvement. Thank you for taking the time to share your experience with us.

10/10 – Uitstekend

Elizabeth

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in december 2023
Reactie van Manager op 26 jan 2024
Hello Elizabeth,Thank you for taking the time to share your feedback on our hotel's cleanliness. We take great pride in ensuring a clean and comfortable environment for our guests. Your kind words are greatly appreciated and will be shared with our housekeeping team. We hope to welcome you back for another pleasant stay in the future.

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, little setchy walking through town near the hotel at night but that's not the hotels fault
1 nacht verbleven in januari 2024
Reactie van Manager op 26 jan 2024
Hello Christopher,Thank you for choosing our hotel for your stay. We appreciate your positive feedback about our property. We understand that the surrounding area can sometimes be unpredictable, but we're glad that it did not affect your overall experience with us. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Uitstekend

Rafael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Hello Rafael,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience during your time with us. We hope to host you again in the future and exceed your expectations once again.

10/10 – Uitstekend

Juan carlos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean place and quiet
1 nacht verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Hello Juan carlos,Thank you for sharing your feedback about our hotel. We're delighted to hear that you found our property to be clean and quiet. We strive to maintain a peaceful environment for our guests. We appreciate your kind words and hope to welcome you back again in the future.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the staff very polite and helpful
1 nacht verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Hello Mary,Thank you for your kind words about our staff. We take pride in hiring friendly and helpful team members who are committed to providing excellent service. It is always our pleasure to assist our guests in any way we can. We hope to have the opportunity to welcome you back soon.

2/10 – Ontzettend slecht

Daniela

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was closed when I arrived and when I called to get a refund no one ever picked up this place is a scam DONT COME HERE
1 nacht verbleven in januari 2024
Reactie van Manager op 20 jan 2024
Hello Daniela, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the temporary closure. We encourage you to contact our management team directly regarding your refund request. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

6/10 – Redelijk

Araceli, Salinas

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to stop and rest halfway to Vegas trip. Was able to check in late night. Only thing I didn’t like was that the walls were thin and was stuck listening to a toddler crying at about 2 or 3 in the morning.
1 nacht verbleven in december 2023
Reactie van Manager op 9 jan 2024
Hello Araceli,Thank you for choosing our hotel for your stopover on your way to Vegas. We're glad you found our location convenient and appreciated our late-night check-in. We apologize for any inconvenience caused by the noise from the neighboring room and understand that this can be frustrating. Your feedback will be shared with our team for future improvements.

8/10 – Goed

MARCIO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ok para um noite
Parei em Barstow durante uma viagem de LÁ para Vegas. O hotel é simples, mas cumpre o prometido. Apesar de não oferecer café da manhã, tem uma sala com café e pão simples para os hóspedes. Achei que valeu a pena para uma noite apenas.
1 nacht verbleven in december 2023
Reactie van Manager op 1 feb 2024
Hello MARCIO,Agradecemos por escolher nosso hotel durante sua viagem. Ficamos felizes em saber que cumprimos suas expectativas. Embora não ofereçamos café da manhã, é bom saber que a opção de café e pão simples foi uma comodidade que você apreciou. Esperamos recebê-lo novamente em futuras visitas à região.

10/10 – Uitstekend

Gracie

It was great very nice and professional staff.
2 nachten verbleven in december 2023
Reactie van Manager op 8 jan 2024
Hello Gracie,Thank you for your kind words about our staff! We strive to provide excellent service and it's wonderful to hear that you had a positive experience with our team. We hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Luke

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Manager op 4 jan 2024
Hello Luke, Thank you for choosing our hotel for your stay! We hope you had a great experience with us. If you have any feedback or suggestions, please feel free to reach out to us directly so that we can continue to improve our services. We look forward to welcoming you again in the future.

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Manager op 4 jan 2024
Hello Fernando,We are thrilled to hear that you had a fantastic stay at our hotel! Your satisfaction is our top priority, and we appreciate you choosing our property for your visit. We hope to have the pleasure of welcoming you back in the near future for another wonderful experience.

4/10 – Matig

Tayze

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel para apenas 1 noite
Nosso quarto estava com o poso estragado e o chuveiro não esquentava. A senhora da recepção foi muito atenciosa e prontamente resolveu o problema nos trocando de quarto. Então, este quarto estava bem melhor e com água bem quentinha. O café da manhã é bem pobre, tinha apenas café, cereais, 1 pão de fatia, geléia e manteiga. Ficamos em outro Econo lodge anteriormente e era bem melhor!
1 nacht verbleven in december 2023
Reactie van Manager op 30 dec 2023
Hello Tayze,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the room conditions initially, but we're glad our receptionist was able to promptly assist you by relocating you to a better room with a working shower. We appreciate your comment about the breakfast selection and will take it into consideration for future improvements. We value your loyalty and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

6/10 – Redelijk

Melinda

28 nachten verbleven in november 2023
Reactie van Manager op 28 dec 2023
Hello Melinda, Thank you for choosing our hotel for your stay. We appreciate you taking the time to leave a rating. If there is anything specific you would like to share about your experience, we encourage you to reach out to us directly so that we can address any concerns. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 – Goed

Ali

Reisde met familie
Negatief: Voorzieningen
1 nacht verbleven in december 2023
Reactie van Manager op 23 dec 2023
Hello Ali,Thank you for choosing our hotel for your stay! We appreciate your positive rating and hope that you had a delightful experience with us. If there is anything you would like to share regarding your stay, please feel free to reach out to us directly. We value your feedback and look forward to serving you again in the future.

10/10 – Uitstekend

Basma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quick 1 night stay.
One of the most convenient hotels i have ever been. Not fancy but practical. Good space, clean, quick check in and out. Friendly staff. Highly recommend for people on budget.
1 nacht verbleven in december 2023
Reactie van Manager op 22 dec 2023
Hello Basma,Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our hotel to be convenient, practical, and clean. We strive to provide efficient check-in and check-out experiences while maintaining a friendly environment. Your recommendation is greatly appreciated. We look forward to welcoming you back on your next visit!

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Extended our stay
It was an extension of a one day stay that turned into 5. For the price, it’s a great deal!
4 nachten verbleven in december 2023
Reactie van Manager op 22 dec 2023
Hello Laura,Thank you for choosing our hotel for your extended stay! We're thrilled to hear that you found our rates to be a great deal. We hope you enjoyed your time with us and that we exceeded your expectations. Should you have any future travel plans, we would be delighted to welcome you back.

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
The check in was smooth, and the rooms were very impressive considering it's very affordable and close to everything! Worth the pay to stay!
1 nacht verbleven in december 2023
Reactie van Manager op 16 dec 2023
Hello Laura,Thank you for choosing to stay with us! We're thrilled to hear that your check-in experience was seamless and that you found our rooms to be impressive. We take pride in providing affordable accommodations that are conveniently located. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 – Goed

Cameron

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All good
1 nacht verbleven in december 2023
Reactie van Manager op 16 dec 2023
Hello Cameron,We are pleased to hear that you had a positive experience during your stay with us. We strive to provide excellent service to all our guests and we are glad that we met your expectations. Thank you for your kind feedback and we hope to welcome you back in the future.

2/10 – Ontzettend slecht

JOHN, Santa Maria

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They failed to clean the room even after requesting it, was cleaned once in a four day stay. The free Continental breakfast included stale cereal and curdled milk and moldy bread, even after being told these things did not change
5 nachten verbleven in december 2023
Reactie van Manager op 10 dec 2023
Hello JOHN,We apologize for any inconvenience you experienced during your recent stay. We strive to provide a clean and comfortable environment for all our guests. We appreciate your feedback and will address it with our housekeeping and breakfast teams for improvement. Thank you for bringing these issues to our attention.

8/10 – Goed

geoffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
friendly staff basic but clean great price
1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello geoffrey,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff as well as our price. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 – Goed

NOBUAKI

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Manager op 18 apr 2023
Hello NOBUAKI,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Uitstekend

Dara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Manager op 29 mrt 2023
Hello Dara,We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay.

2/10 – Ontzettend slecht

Jessica

2 nachten verbleven in februari 2023
Reactie van Manager op 26 mrt 2023
Hello Jessica,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 – Redelijk

Doug

Positief: Personeel en service
1 nacht verbleven in februari 2023
Reactie van Manager op 26 feb 2023
Hello Doug,Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 – Ontzettend slecht

Zaira

1 nacht verbleven in januari 2023
Reactie van Manager op 7 mrt 2023
Hello Zaira,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 – Uitstekend

Glenn

1 nacht verbleven in oktober 2022
Reactie van Manager op 14 nov 2022
Hello Glenn,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 – Uitstekend

Vicki

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Price was good. Room listed amenities but there wasn’t much. There was not enough towels for 2 people. No extra blanket. Shower needed to be redone. Missing tile and few repairs that looked bad. We didn’t use it.
1 nacht verbleven in oktober 2022
Reactie van Manager op 10 okt 2022
Hello Vicki,Thank you for sharing your experience with us. We appreciate the input referring to our towels as well as our price. We hope you'll return to see how we continue to improve our service and hospitality.

2/10 – Ontzettend slecht

Melodie

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2022
Reactie van Manager op 9 jan 2023
Hello Melodie, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 – Uitstekend

Diane

Reisde met een groep, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff and comfortable bed. Was kinda noisy outside with other guests being loud
1 nacht verbleven in september 2022
Reactie van Manager op 23 sep 2022
Hello Diane, We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and bed. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic room. Good for one night.
1 nacht verbleven in september 2022
Reactie van Manager op 18 sep 2022
Dear Guest,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 – Redelijk

Tiffany

Negatief: Netheid
1 nacht verbleven in augustus 2022
Reactie van Manager op 18 nov 2022
Hello Tiffany, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 – Ontzettend slecht

Victor

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do Not Book a Reservation Here -- Stay Away
This hotel has unethical business practices. I booked a room online using hotels.com and then I had dinner next door to the hotel. When I went to the hotel to check-in on 8/9 they turned me down and said they were in an oversold situation, despite me already having a reservation # for a guaranteed stay. I asked about the refund and they didn't want to talk to me. Now they won't approve a refund, what am I being charged for if they didn't allow me stay there? This hotel is bad for business because they accept walk-ins over pre-booked reservations and they take no accountability? Who is running this run down hotel and making bad business decisions? I had to drive home 2.5 hours in flash flood conditions because this hotel would not honor my reservation. I have no idea what the quality of the hotel is because I never got a room, but I can't imagine the quality being good based on the piss poor service.
1 nacht verbleven in augustus 2022
Reactie van Manager op 14 okt 2022
Hello Victor, I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

10/10 – Uitstekend

Ronald

1 nacht verbleven in juni 2022
Reactie van Manager op 11 jun 2022
Hello Ronald, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 – Goed

Linda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I generally like motor lodges where you can park right in front of your unit, making it easy to unload your car into your room. This particular place had a number of long-term residents whose vehicles took up spots and didn’t move the entire time we were there, thus causing me to have to park a less convenient distance from my door. I was not particularly happy about this and mentioned it to the manager who did nothing about it.
1 nacht verbleven in mei 2022
Reactie van Manager op 11 jun 2022
Hello Linda, On behalf of our entire staff, we thank you for your business and for your comments regarding our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 – Uitstekend

Claudia

1 nacht verbleven in april 2022
Reactie van Manager op 25 apr 2022
Hello Claudia, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

10/10 – Uitstekend

Jeanine

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice little motel old but taken care of this os our 2nd time staying here would stay again as well
1 nacht verbleven in maart 2022
Reactie van Manager op 27 mrt 2022
Hello Jeanine, Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

6/10 – Redelijk

Sheldon

1 nacht verbleven in februari 2022
Reactie van Manager op 29 mei 2022
Hello Sheldon, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

10/10 – Uitstekend

Jeanine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cute on route 66
Nice hotel old but charming enjoyed our stay
1 nacht verbleven in februari 2022
Reactie van Manager op 22 feb 2022
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 – Uitstekend

JOSEPH

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2022
Reactie van Manager op 11 feb 2022
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

8/10 – Goed

Carol

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Manager op 9 jan 2022
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

10/10 – Uitstekend

Gracie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean and quiet
1 nacht verbleven in december 2021
Reactie van Guest Relations Management op 31 dec 2021
I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It's also rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dog Poop Stains Moved But Same Trouble Went Home
Dog poop stains all over from abusive guest, moved but then had barking dog next door, I think we were at a dog kennel. These motel folks just don't get it about good customer service and a hard earned honest living. Just left and drove back home to peace and quiet.
1 nacht verbleven in juli 2021
Reactie van Guest Relations Management op 27 dec 2021
Thank you for taking the time to complete our survey and share your experience! We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. I do apologize for the disturbance caused by the pets of other guests, and we appreciate that you have let us know about this inconvenience.

10/10 – Uitstekend

Michael

1 nacht verbleven in december 2021
Reactie van Manager op 23 mrt 2022
Hello Michael, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
READ REVIEWS - WISH I WOULDA! Nowhere near the ratings. Poorly maintained facilities pulling up. Heater did not work and was filthy. Went to call but phone did not work. They offered to get me a different room but it was a sketchy place I did not feel good about. I just told him “I can’t stay here; I need something better” and left. I don’t need perfect, but I didn’t need that. Non-refundable means it was an expensive night getting another hotel.
1 nacht verbleven in december 2021
Reactie van Manager op 17 dec 2021
"We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 – Ontzettend slecht

Brandon

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not what it claims
Very rude lady working check in. I was tired already from a long trip, and was given subpar accommodations. It took 30 minutes or more for the front desk to answer. There was no soaps or anything in the room. Half of the wall sockets didn't work. The hot water never got hot.
1 nacht verbleven in oktober 2021
Reactie van Manager op 5 okt 2021
We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 – Ontzettend slecht

Diane

Negatief: Netheid, personeel en service
Worse hotel ever stayed in. Avoid if possible!
1 nacht verbleven in september 2021
Reactie van Manager op 27 sep 2021
Thank you for your valuable opinion regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.