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Beoordelingen van The Brickwall Hotel

3 out of 5
The Brickwall Hotel
The Green, Sedlescombe, East Sussex, Battle, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 103 van 195 beoordelingen" "
Gastenscore: 8 - Goed. 65 van 195 beoordelingen" "
Gastenscore: 6 - Redelijk. 21 van 195 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 195 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 195 beoordelingen" "

9,0/10

Netheid

9,4/10

Personeel en service

8,2/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Damayanti

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely breakfast was inclusive with stay. Good dinner and hospitality very good.
1 nacht verbleven in mei 2024

8/10 – Goed

Sarah

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The bathroom taps were not at all good.Very stiff on the basin and the shower controls not easy
1 nacht verbleven in april 2024

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is well-situated and is an old character-full building. The staff are very friendly and helpful to ensure you have a good stay. All food is individually prepared and the chef is excellent. The room facilities are good and tea/coffee products are plentiful. The toiletries are very good and also plentiful. Bed was very comfortable and overall the stay was excellent.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mark

1 nacht verbleven in april 2024

8/10 – Goed

Nicholas

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Unique old building. Great to be in it.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Rita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me and my husband spent 1 night here and have to say the whole experience was smashing, the cleanliness of the place ,the service and lovely fry up all 10 out of10 handy having off street parking too, the main dinner menu is all strictly a la carte which wasnt for us but we certainly wouldn't think twice about a 2nd visit.
1 nacht verbleven in april 2024

8/10 – Goed

Susie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As a single occupant I was on my own so could have felt vulnerable. I did not. Although the room was tired the cost of the room was fair. I was well looked after and the food was great. Very accommodating owners.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Roger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place and people.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Found it friendly, relaxing and good value. Breakfast was excellent.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Steven

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very old building of course but the floors are very tilted and i worry that it may be unsafe. I thought the person in the room above us was going to come through the ceiling.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Torin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We held our Golden Wedding celebrations there and the food, staff and service were excellent.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Kathrin

Positief: Personeel en service
4 nachten verbleven in september 2023

8/10 – Goed

A

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Still excellent value
My third visit. Still very good value. Spacious comfortable room and excellent breakfast. Pleasant and attentive staff. Quiet location. Minor quibbles - no coffee or teamaking facility in room and awkward bedside lighting arrangement
1 nacht verbleven in september 2023

10/10 – Uitstekend

Hillary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and inviting. Lovely grounds.
1 nacht verbleven in september 2023

8/10 – Goed

Valerie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brick wall hotel
Brick wall hotel is in nice village, near to the coast. The staff were very helpful and dinner and breakfast were delicious . We Would recommend it. Our only comment which hopefully may be of use, the window to the stairway the light is on all night. A blackout blind would solve the problem .
1 nacht verbleven in september 2023

10/10 – Uitstekend

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely village location, dog friendly, great evening menu, great breakfast choices and beautifully cooked. Comfortable beds and very friendly staff.
1 nacht verbleven in september 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Staff was really nice and breakfast was great…room was a bit shabby.
1 nacht verbleven in september 2023

8/10 – Goed

Sarah

Reisde met partner
People were very friendly and service was good
2 nachten verbleven in september 2023

10/10 – Uitstekend

peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2023

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant, characterful place with lovely staff
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2023

10/10 – Uitstekend

keith

1 nacht verbleven in september 2023

8/10 – Goed

Anne

Positief: Netheid, personeel en service
We spent three nights in this hotel and loved it, the whole area, the gardens, the residents' lounge, the bar and the dining room. The staff were extremely helpful and we felt cared for. Food excellent, and plenty of it. My bed was comfortable. The bedroom and bathroom need updating, but no doubt that will come
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vegan friendly
As a vegan couple it was so nice to stay somewhere that employed a proper chef. So often we are offered a plate of salad covered in chilli or pepper. At the brick wall we were offered a choice and the chef visited our table to discuss options which made us feel very welcome. All the staff were very friendly and helpful, we would definitely go there again.
1 nacht verbleven in augustus 2023

8/10 – Goed

Sylvia

Positief: Netheid, personeel en service
Two night stay
The staff were all very friendly and keen to provide a good service. Our room was a little tired but the kingsize bed was very comfortable. The bathroom was basic with only a bath and hand held shower with no screen or shower curtain. The full english breakfast was the best we've had in ages. It was refreshing that the dinner menu doesn't offer chips opting instead for fresh potatoes and vegetables. We would stay again but in another room with a proper shower. The hotel is in a good location for exploring Rye and the surrounding area.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

George

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful building, really helpful and friendly staff
3 nachten verbleven in augustus 2023

6/10 – Redelijk

BARRY

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Sean

1 nacht verbleven in juli 2023

4/10 – Matig

Talbir

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The hotel is a lovely old building in a delightful village spot. But the interior is very dated with paint peeling off walls and very old fixtures and fittings. Some of the restaurant staff were quite blunt and not accommodating. Overall nowhere near worth the price we payed for a triple room.
1 nacht verbleven in juli 2023
Reactie van The Brickwall Hotel op 27 jul 2023
Hello Talbir,Thank you for taking the time to write us a review, your feedback is very important to us.We are sorry to hear that you were not happy with your stay, If we were aware of your dissatisfaction at the time then we would have done our very best to rectify the issues during the duration of your stay with us.Please don't hesitate to get in touch with us directly if you wish to discuss your review further.

10/10 – Uitstekend

Martin

1 nacht verbleven in juli 2023

8/10 – Goed

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good value easy parking nice quiet village
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Gillian

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous traditional hotel with wonderful staff
Such a lovely hotel, very quaint and traditional where quality service and customer care are important. We had a wonderful two night stay where our every need was catered for. Our room was spotless, spacious with well equipped bathroom, bed very comfortable and food in the restaurant excellent. Staff were friendly and attentive which made our stay very enjoyable.
2 nachten verbleven in juli 2023

8/10 – Goed

Daniela

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved this hotel, it was in a quiet location and the hosts were so welcoming and kind. The room we stayed in looked very dated and the bed was very small. We found it difficult to sleep. A part from that everything was great!
1 nacht verbleven in juli 2023

6/10 – Redelijk

Susan

Positief: Personeel en service
The service was very good.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely country hotel
It is a very peaceful and pleasant hotel. The service is excellent and we always enjoy our stay there.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Sue

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A positive experience
This was a very positive experience. As a single traveller one can be neglected but nothing could be further from the truth here. Everyone here was pleasant and welcoming from the receptionists to the chambermaids and the waiters. The food was delicious and nothing was too much for them. There was a lovely garden to sit in and it was quiet and relaxing. If I go that way again I will definitely stay there. Thank you.
The quadrangle garden.
1 nacht verbleven in juli 2023

4/10 – Matig

Norman

Negatief: Netheid, staat van de accommodatie en faciliteiten
The annex rooms are VERY basic, and do not justify the price. We would certainly never go again. MANY others report the same. Sadly, as we have nothing against the people. It needs a MAJOR facelift.
1 nacht verbleven in juni 2023
Reactie van The Brickwall Hotel op 4 jul 2023
Good Afternoon Norman,We are sorry to hear that you were not happy during your stay with us. We were not made aware that you were dissatisfied with your room or else we would have tried to do something to rectify the situation for the duration of your stay. We would like to thank you kindly for your feedback and we will take note of your comments so that we can insure a better stay for our guests going forward.Best wishes,The Brickwall Hotel

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very welcoming young lady at reception created a good first impression. Our evening meal was nice and arrived remarkably quickly given how busy the restaurant was that night. The breakfast was top notch with a good choice of fruit and quality ingredients. Our only issue was the temperature in the bedroom but it was a humid night.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Janice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet hotel, very clean and lovely staff
Quiet hotel and clean room with tea, coffee and biscuits. Staff couldn’t be more helpful, easy parking and great breakfast.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Debbie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly and helpful staff.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The water in the village went out the first night. Staff dealt with this stressful situation very well, with a fully booked hotel. The staff were delightful throughout our stay.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

SANDRA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023

8/10 – Goed

Sharon

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

8/10 – Goed

STEVEN

1 nacht verbleven in juni 2023

6/10 – Redelijk

PETER

Positief: Netheid, personeel en service
Pleasant Olde Warm Hotel
Excellent service and cleanliness. I think that the food could be improved. The breakfast table relied on tinned fruit and over ripe bananas. The english breakfast as most uninspiring with bacon that was tough and not very palatable.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Gary

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

8/10 – Goed

Ela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Penny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic friendly country hotel
Such a refreshing change, fantastic friendly customer service. And truly dog friendly too, including an extra sausage at breakfast.
2 nachten verbleven in mei 2023