6/10 – Redelijk
Maarten
Reisde met een groep
24 aug 2021
Caramel has a good location in Hamra, surrounded by some nice little bars and shops.
Unfortunately, we had a couple of issues during our stay;
When we checked in, we were told that there would be no power cuts, as the hotel was using a generator. Unfortunately, most of our first night, as well as most of our second day of the stay, the hotel was without electricity (and therefor also no AC or wifi). Had they told us before, we would not have stayed here, as we needed Wifi, and it was very warm that week, so sleeping without AC was difficult.
When we checked in, we only had one towel in the bathroom, and we had to ask for a second one. When we used the shower, our bathroom foor flooded, so we had to use the two towels to prevent water from entering the room. Housekeeping came to clean it up, and brought us 1 new towel. When we asked for a second one, we were told we had already received 3 that day, so they would not give us an extra one. (we used the first two for the floor, wo we had to share one towel for the rest of the day...)
The sheets on the bed were dirty, and the pillows were stained.
With a bit more effort, the hotel would be great, as they offer a good price, in a good location.
I understand the situation in Beirut is bad at the moment, but they choose to remain open, they should at least have electricity for the guests.
Maarten
3 nachten verbleven in augustus 2021