I have very mixed feelings about this hotel. On the positive side, the stunning views across Lake Como and the friendliness of the staff are noteworthy. Additionally, the restaurant offers excellent cuisine, although it is quite expensive. However, there were significant downsides. Our room described as a “superior triple room” emitted a strong drain odor and was very basic, reminiscent of 1-star accommodation. The bathroom was not only unattractive with its dated and shabby decor but also our room in general desperately needed maintenance and redecoration. The WiFi was also quite patchy and barely sufficient for streaming. We were situated in a room outside the main house, beneath the terrace, which makes me wonder if the rooms in the main house might be in better condition. We reported the unpleasant smell to the staff, but unfortunately, no compensation was offered. It's simply unacceptable to accommodate guests in a room that smells of drains.
