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Beoordelingen van The Elanza Hotel

4 out of 5
The Elanza Hotel
88/2 Richmond Road, Bengaluru, Karnataka

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 168 van 365 beoordelingen" "
Gastenscore: 8 - Goed. 141 van 365 beoordelingen" "
Gastenscore: 6 - Redelijk. 32 van 365 beoordelingen" "
Gastenscore: 4 - Matig. 9 van 365 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 365 beoordelingen" "

8,8/10

Netheid

8,4/10

Personeel en service

6,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Fijne uitvalsbasis in Bengaluru!
Fijn betaalbaar hotel met goed personeel en prima locatie. Goede wasservice. Je merkt wél dat het hotel er best snel gedateerd uit is komen te zien. Douche in onze kamer was een drama - overal water. Je kunt hier met American Express betalen.
2 nachten verbleven in februari 2019
Reactie van Front office manager op 25 feb 2019
Dear Sir Thank you for your Valuable feed back Team Elanza look forward for your next visit in Bangalore Hope to see you soon

8/10 – Goed

Sawieta, Den Haag

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mooi schoon hotel. Suite kamer erg ruim. Vriendelijk en behulpzaam personeel. Diner erg goed en lekker. Wel erg pittig!
6 nachten verbleven in oktober 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your feedback, look forward to your next visit

8/10 – Goed

Samip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

4/10 – Matig

Nintu

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
AC Issue
AC leaked overnight, flooded floor. Called twice in the morning for fix.
1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had a 1 night stay everything was good and no complain,service and breakfast all were good.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Anneli

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Utmärkt service och väldigt fräscht. Otroligt för det priset. Man hör trafiken, men det gör man om man ska bo centralt i Bangalore. Maten i restaurangen också kanon. Hjälpsam och serviceminded personal.
2 nachten verbleven in januari 2024

8/10 – Goed

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bengaluru short stay
Nice big room. Very clean and good location for the cricket stadium and Church Street bars.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Namit

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was clean and decent. Room was also comfortable and definitely boutique. I would recommend this place to those going to Bangalore.
4 nachten verbleven in april 2023

8/10 – Goed

Mickael

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très ,bon prix, chambre spacieuse et refaite
1 nacht verbleven in april 2023

4/10 – Matig

Wilson

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Not as per reviews or ratings
The hotel overall feels a bit dark but rooms have plenty of lightings. Room was big enough like pictures but pillows were very “tired”, the bed linen the same way, had a small hole on it but had a comfortable sleep. The worst was the shower, only slightly warm water and rain shower had was non functional and rusty. wifi and wired connections were good. Breakfast was normal. Some places to eat around but May not be the best .
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Tsering

2 nachten verbleven in januari 2023

8/10 – Goed

Batmagnai

1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Michael

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
i only stayed 4 hours, it was that bad

4/10 – Matig

Tsering

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
review
i have been staying in this hotel from past 8 years. But haven't had chance from past 2 year after covid. This was first time after covide and the hotel quality has declined a lot. The room i stayed in, had broken chair, faulty water system, dirty sheets & no basic toilet article except a toothbrush & paste. The sofa was dirty and torn apart. The A/C control system was broken, except either keep it on or switch it off. overall was poor stay feeling this time.
4 nachten verbleven in september 2022

8/10 – Goed

Sandeep

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

10/10 – Uitstekend

BALAKRISHNAN

1 nacht verbleven in mei 2022

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. That’s about it. The couch was stained badly. No coffee in room. Bathroom not clean. I guess you get what you pay for.
1 nacht verbleven in april 2021

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger, Reisde met partner
For thr price they charge, it is a decent hotel but having Ants near the coffee maker in the room is what pissed us off.
3 nachten verbleven in februari 2020

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2020
Reactie van Front Office Manager op 29 jan 2020
Dear Sir, Thank you for your valuable comments

8/10 – Goed

AGNES DORRIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant stay
Nice modern hotel that met my expectations.
3 nachten verbleven in januari 2020
Reactie van Front Office Manager op 14 jan 2020
Dear Sir, Thank you for your valuable feedback

8/10 – Goed

Vinod

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Front Offie Manager op 3 jan 2020
Dear Guest, Thank you for your valuable feedback Team Elanza look forward for your next visit in bangalore

8/10 – Goed

Takashi

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Front Office Manager op 9 dec 2019
Dear Sir, Thank you for your valuable review.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst hotel I've ever stayed in. Poor sanitation, poor breakfast, strong noize at night, not customer oriented stuff. I've booked and prepaid a hotel for 2 weeks, checked out after the first day with an explanation to the hotel employees of the reasons. They rejected to refund money for the stay which is 14 nights was just a "present" to them
15 nachten verbleven in november 2019
Reactie van Front Offce Manager op 22 nov 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore.

4/10 – Matig

Arun

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Disappointed
The bed was not comfortable and pillows were very old and didn't give any support. I stayed at this hotel for over half a dozen times. I requested for two hours late check out which was declined. When I left my room at 12:00 noon, there was 5 vacated room waiting to be cleaned and there was nobody working on that floor to clean rooms. What was the logic denying late checkout to a repeat guest when nobody was going to clean my room for over next 3 hours???
4 nachten verbleven in november 2019
Reactie van Front office manager op 20 nov 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore.

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in november 2019
Reactie van front office manager op 20 nov 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Too small rooms and AC didn't work properly. the bed spread and sheets were not very clean. Also it had poor lighting
3 nachten verbleven in september 2019
Reactie van Front Office Manager op 2 okt 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All staffs attitude was excellent, and I am satisfied with it. My room located on the 2nd floor was dark and could see only the next building 's wall. It was not only dark but humid air. However, staffs kindly accepted my request to switch my room more comfortable one. I appreciated it.
3 nachten verbleven in september 2019
Reactie van Front Office Manager op 2 okt 2019
Dear Guest, We are delighted to know you had a very pleasant stay with us. And we thank you for your review. Team Elanza looks forward to your next visit to Bangalore.

10/10 – Uitstekend

Abdulla

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very friendly and Helpful
Wonderful stay. Staff are very friendly, very helpful and trustworthy. Thank you so much for your service.
3 nachten verbleven in september 2019
Reactie van Front office manager op 16 sep 2019
Dear Sir, Thank you so much for the valuable review.Team Elanza will be waiting to serve you in your next visit to Bangalore.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.. good food.. very clean rooms .. great stuff
2 nachten verbleven in juli 2019
Reactie van Front office manager op 2 aug 2019
Dear Sir, Thank you for your valuable review.Team Elanza will look forward for your next visit in Bangalore

10/10 – Uitstekend

Sanjeev

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Maybe if the staff will serve with a smile instead of a very pale look
1 nacht verbleven in juli 2019
Reactie van Front Office Manager op 7 sep 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2019
Reactie van Front Office Manager op 19 jul 2019
Dear Sir, Thank you for the valuable review Team Elanza look forward for your next visit in Bangalore.

10/10 – Uitstekend

Xuyang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2019
Reactie van FRONT OFFICE MANAGER op 10 jul 2019
Dear Guest, We are delighted to know you had a very pleasant stay with us. And we thank you for your review. Team Elanza looks forward to your next visit to Bangalore.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
객실이 굉장히 청결하고 에어컨도 시원한 바람이 계속 나오는 등 상태가 좋음. 또한 보통 인도 호텔에서 조식을 먹을경우 인도식 위주로 구성되었지만 이 호텔의 경우 베이컨,햄 등이 제공됨
2 nachten verbleven in mei 2019
Reactie van Frong Office Manager op 30 mei 2019
Dear Sir, Thank you for your valuable review.Team Elanza look forward for your next visit in Bangalore.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great buffet for dinner. Lovely staff. Decent wine (for once in India!). Was a lovely evening.
1 nacht verbleven in mei 2019
Reactie van front office manager op 28 mei 2019
Dear Sir, Thank you for valuable feedback.Team Elanza look forward for your next visit in Bangalore.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service was very good, and the hotel was incredibly clean
2 nachten verbleven in mei 2019
Reactie van Front office manager op 28 mei 2019
Dear Sir, Thank you for valuable feedback.Team Elanza look forward for your next visit in Bangalore.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
とてもよかった、また機会があれば是非利用したいです
2 nachten verbleven in april 2019
Reactie van front office manager op 3 mei 2019
Dear Sir, Thank you for your valuable comments.

10/10 – Uitstekend

moyukh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019
Reactie van Front Office Manager op 24 apr 2019
Dear Sir, Thank you for your feedback

8/10 – Goed

Phathiwe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Two-night stay
One of the reasons I chose the hotel was the 12hh00 check in, two hours earlier than most hotels. The rate was reasonable as well. The staff are helpful, but have very serious faces. Breakfast was not to my liking. The area looks dodgy, but was safe to walk at night. TV channels limited to local content. On the main, I had a good stay.
2 nachten verbleven in maart 2019
Reactie van FRONT OFFICE MANAGER op 28 mrt 2019
Dear Guest, We thank you for the time taken to give your feedback. We have noted your preferences and opinion and assure you of necessary changes to ensure a better experience. Team Elanza looks forward to hosting you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel is at a good location and hotel is clean and nice. Staff are friendly. But lighting in rooms is a concern. Very dim yellow light thus very restricted visibility especially for elderly and children. Room layout and devor is great though. So pls look into the lights. Thanks
7 nachten verbleven in januari 2019
Reactie van Front Office Manager op 23 jan 2019
Dear Sir, Thank you for your valuable feedback.Team Elanza will look forward for your next visit in Bangalore.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Facility located in the high traffic area. The food needs some change, for foreigners the food is too spicy. Excellent service by the staff.
19 nachten verbleven in december 2018
Reactie van Front office Manager op 23 jan 2019
Dear Guest, Thank you for your valuable feedback.team Elanza will look forward for your next visit in Bangalore.

6/10 – Redelijk

Neil

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Need guest wifi
I have stayed at the Elanza several times as it is a reliable hotel. All was good this time except that they do not have guest wifi once you have checked out. I think that is a big issue. We all need wifi, all the time, even after checking out (maybe to get a cab on Uber as in my case). Suggest that they address this deficiency
1 nacht verbleven in januari 2019
Reactie van Front Office Manager op 21 jan 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Okay hotel for a short stay
Bed linnens and towels were very worn out. Some had holes in them and stains from previous guests. The technology in the room (lamps etc) were outdated and illogical. The aircondition must have had some problem because it never settled to the temperature we set it to. Instead the room was always very cold or suddenly warm which gave me a cold during my stay. Breakfast was okay but not great. The coffee was not hotel standard (it was weak indian milk coffee). Check in was fast and smooth. Location was great however.
4 nachten verbleven in januari 2019
Reactie van Asst.Front Office Manager op 14 jan 2019
Dear Guest, We thank you for the time taken to give your feedback. Remedial measures have been initiated to ensure non recurrence. We hope this isolated incident does not deprive us of your valuable patronage. Team Elanza looks forward to welcoming you during your next visit to Bangalore.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice location for shopping around, the breakfast was worst both the days, instead they could have charged and provide a good food
2 nachten verbleven in december 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your valuable feedback. We have shared your feedback with our Chef and we assure you of an improved food quality during your next visit.

8/10 – Goed

Undisclosed, Maharashtra

Edwin at the receltion was good. Overall experience was average
3 nachten verbleven in december 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your feedback, look forward to your next visit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Solid hotel
Clean well maintained hotel in a fun neighborhood in Bengaluru, not too far to MG Road/Chuch street. The wifi is good and the room was very nice with an excellent overhead shower. The soundproofing is good because I couldn't hear the road at all. The front desk provided as much bottle water as I asked for and the breakfast was reasonably good. My only complaint is that the lights and everything in the room was occupied by a bunch of weird buttons on the wall and nightstand. These were small and hard to read/find and sometimes I had a hard time turning on or off the lights.
2 nachten verbleven in december 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your valuable feedback. We look forward to your next visit

8/10 – Goed

Ho, Malaysia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
staff should be more informative
4 nachten verbleven in december 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your valuable feedback. We have initiated the relevant training for better response to guests.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Good, clean, modern hotel that is well decorated and maintained.
2 nachten verbleven in november 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your feedback, look forward to your next visit

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good hotel in the middle of the city Little compact rooms but very tidy with all required facilities The photos on the website are a little misleading for the dimensions of the rooms and the hotel (I don't think that was intentional though) Food is good but could be turned to great easily. Lot of variety. Serving staff could be more attentive to customers needs without having to be requested for Over all great hotel to stay
4 nachten verbleven in november 2018
Reactie van Front Office Manager op 3 jan 2019
Dear Guest, Thank you very much for your feedback. We have shared your valuable feedback with our team and we assure you an excellent stay on your next visit

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018

8/10 – Goed

shiv, hyderabad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel centrally located ane accessible.
Neat & clean. Staff every cordial & room service was punctual.
2 nachten verbleven in september 2018